11/19/2021

TRAINING PROGRAMME
SUPPLY SUPPLY CHAIN EXCUTIVE
CHAIN MANAGEMEENT

Supply Chain Executive 0

COURSE RULES
HOUSE RULES:
⮚ Positive Behavior
• Follow the trainer/mentor’s instructions.
• Listen to others and give them an opportunity to speak.
• Be on time for the class.
• Provide feedback to trainers/mentors about their experiences and any relevant
suggestions or concerns.
⮚ Unacceptable Behavior
• Use of telephones during lesson time
• Sending impolite messages
• Deliberate browsing, downloading, uploading or forwarding of materials
that may be considered offensive or illegal
• Inviting other people to the class

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COURSE RULES
CODE OF CONDUCT below:
- No recording
Students are responsible for ensuring that no screenshots or recordings are taken at any
time during the virtual class. Failure to comply strictly with the no recording policy may
result in expulsion from VILAS.
- Only learners on camera
No person other than the learner must be visible on camera at any time during the class.
Students may only screen share when the trainer/mentor allows them to.
- Contacting learners
No person apart from the learner should attempt to contact any other
learner in the class.

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COURSE RULES
CODE OF CONDUCT below:
- Sharing personal data
The sharing of any form of personal data, including telephone numbers, email
addresses, images and all other forms of personal data or contact data is prohibited.
- Appropriate use
Learners should abide by all policies covering the appropriate use of virtual learning
platforms managed by VILAS. Learners should only interact with other learners in the
virtual classroom environment provided for this purpose, and will not attempt, or aid
any attempt by
another person, to interact with other learners outside of the virtual learning
environment.
- Anti-bullying policy
Learners must follow the behavior policy applicable for face-to-face classes, including
our zero-tolerance stance on bullying.

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ABOUT THE COURSE

Mentors/Trainers

SUPPLY CHAIN
EXECUTIVE
PROGRAMME

▪ There is the fact that a Supply Chain training programme would be a shortcoming if
participants cannot experience actual tasks in professional working environment, as
well as analyse related issues thereby making decisions based on their knowledge
which has been conveyed.
▪ Thus, bringing the TFC simulator model into the programme will be the decisive
factor to solve these issues.
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OBJECTIVES

▪ To provide an overview of 04 ▪ To understand a typical supply chain

main departments in the supply structure of FMCG Company;
chain: Sales, Inventory,
Operations and Purchasing,
thereby contributing to career
orientation for participants;

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OBJECTIVES

▪ To provide practical experiences and ▪ To improve teamwork, presentation,

directly interaction on the supply debate, data analyzing and decision-
chain management system, which making skills.
would support the participants for
their own career orientation in
Supply Chain industry;

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COURSE STRUCTURE

▪ Teamwork learning model will be applied.

▪ Each group will have 04 members, representing for 04 vice presidents of 04

departments to discuss and evaluate the issues together.

▪ The group will give a presentation of the company's result, along with debating and
answering questions from rival groups.

▪ The model will become more complex round by round, therefore require hard-
working from all members and decision-making skill at the right time.

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COURSE STRUCTURE
After one-week experiencing the TFC Model in
particular function, Mentor analyses the results of
each team, shares related topics, relations between
model and reality

MONDAY TUESDAY

OR
WEDNESDA FRIDAY THURSDA SATURDAY
Y Y

Trainers deliver knowledge, share experiences, and case

studies.
Since week 06, each team will present about their decisions, strategies, and
results of the week, debate and answer questions from mentors in Team
Race
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TFC INTRODUCTION

▪ Case Briefing
▪ Stimulation Model

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TFC INTRODUCTION

▪ Evaluation

Category Validation Component Requirement

VILAS SCE National validation Final Exam Minimum mark: 50/100
Certificate (compulsory)
TFC International 3-round of team race - 2/3 rounds gain ROI >
Certificate validation Presentation after 0%, equal to:
each Team race + Round 1: 2 points
+Round 2: 3 points
Team Team AND
Race Race - Presentation ≥ 5 points
1: 2 2: 3
points points

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TFC INTRODUCTION

▪ Emails & Accounts

EMAILS & ACCOUNTS

To : sce@logisticshub.vn
Subject: [W1 – ‘Team name’ – Pre/Exe/Que]
Link: http://game.thefreshconnection.eu/2013

Account: Trial2131

Password: scescesce

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TFC INTRODUCTION

▪ Prizes For Winners

Est. $2000
20% SCHOLARSHIP
FIATA Higher Diploma in SCM

For 4 members from 1st rank team

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TFC INTRODUCTION

▪ Prizes For Winners

FIATA HIGHER DIPLOMA IN SUPPLY CHAIN MANAGEMENT

Duration: 11 months

PROGRAM OBJECTIVES
Understand and master the design, implementation,
and control & monitoring, analysis of supply chains
including marketing, planning, purchasing,
transportation, production, finance and contract
management skills at global level;
Graduates are awarded with the FIATA Higher
Diploma in Supply Chain Management. This is the
global recognize and world-class level of our industry
professional qualification system.

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TFC INTRODUCTION

▪ Prizes For Winners

CONTENT DETAILS
Courses follow 4 standardized steps in Supply Chain: Plan, Source, Make, Deliver, help you to
systematize and enhance expertise at global level based on your knowledge and working experience.
Learners will experience the environment dedicated to personnel working in departments within
Supply Chain, resulting in gradually capable to manage the whole Supply Chain Department.

∙ Supply Chain Management ∙ Contract Management in Supply Chain

∙ Finance Management in Supply Chain ∙ Production and Operations Management
∙ Global Marketing Management ∙ International Transport Management
∙ Demand Planning ∙ Warehouse & Distribution Management
∙ Global Purchasing Management ∙ E-commerce in Supply Chain

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TFC INTRODUCTION

•To present a recent challenge and situation

Situation •Recommendation: Detail challenge/situation by number

•What you are trying to achieve from the situation

Task •Recommendation: Use pareto principle (80/20), Cause Mapping, …..

•What/why will you do from the task?

Action •Recommendation: Detail action by number

•Expected results: show expected results form action.

•Real results: compare real results and expected results
Results •(why and what did you learn from this)

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TFC INTRODUCTION
• ROI < 0 ( -13.99%): A lower service level than agreed: All-Round (-698,611) +Domus (-
447,709)+ Tecco (-217,639)
Situation • Delivery reliability of mango: low (76.9 %),…

• Increase delivery reliability of mango ( Delivery reliability of mango: low (76.9 %))
Task • ………

• Choose Mango suppliers (6 Suppliers): Ouagadougou Fruits (Current principal supplier),

Mango y Fruta d'España, Jungle Mango, Lagos Mango, Toro Amarillo Mango, Porto
Action Alegra Tropical Fruits.+ KPI (Agreed delivery reliability (%) +Quality),….

•Expected results: ROI>0 (Increase revenue=1.500, Delivery reliability of mango: 96.9 %)

•Real results: ROI=7.5 (Increase revenue=2.689, Delivery reliability of mango: 99.9 %)
Results KPI choose suppliers

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TFC INTRODUCTION

▪ Case Briefing

VP VP VP VP ROI

Supply Chain Executive 18

Supply Chain Executive

TFC INTRODUCTION

▪ Role

VP Supply Chain

Components Finished product

SUPPLY PRODUCTION DISTRIBUTION

VP Purchasing VP Operations VP Sales

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TFC INTRODUCTION

▪ Challenges

TEAM / LEADERSHIP IMPORTANT SUPPLY CHAIN

• CHALLENGES
Communication & decision • DemandTOPICS
management
making • Operations management
• Alignment / consistency • Supplier management
• In- and external collaboration • Inventory management
• Think out of the box, • Supply chain strategy
experiment & learn

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TFC INTRODUCTION

▪ Stimulation Model

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TFC INTRODUCTION

▪ Ranking Metrics

ROLE BASED ON
Team ROI
Sales Revenue
SCM Stock value
Operations Operational costs
Purchasing Purchasing price

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TFC INTRODUCTION

▪ Products

Finished
products

Packaging Flavour

330 ml PET Orange C- Orange -

1 Liter Pack Orange
bottle Power Mango

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TFC INTRODUCTION

▪ Customers

Food & Groceries

500 stores
Supply chain leader

LAND Market
300 stores
Discounter

Dominick's
50 stores
Only PET bottles

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TFC INTRODUCTION

▪ Price Setting
Contract index
You cannot negotiate on sales/purchasing prices
Negotiate on supply chain performance (SLA’s)
This leads to a ‘contract index’s
Contract index = actual price/ basic price
• Example (sales)

Promise Contract Basic price Actual

index price
Much 1.1 € 1.5 € 1.65
Little 0.9 € 1.5 € 1.35

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TFC INTRODUCTION

▪ Other Information
✔ Round duration: 26 week (half – year period)
✔ Working days = 5 days/week
✔ Calendar day = 7 days/week
✔ Backorder is applied.
✔ Graphs & Reports are snapshot of Supply chain Performance during the round

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TFC INTRODUCTION

▪ Stimulation Model
Functional screens
Tabs
Decision
Dashboard tabs

Report

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TFC INTRODUCTION

▪ Stimulation Model - Level in TFC

Theme Sales SCM Operations Purchasing
Service level
# Shifts Delivery window
Level Order
Reliability Safety stocks # Pallet locations Delivery
1 deadline
# FTE reliability
Shortage rule
Lotsizing in
SMED
Level Batches and Shelf life production
Increase speed Trade unit
2 frequencies Trade unit and
purchasing
Intake time
Preventive Supplier
maintenance selection
Level Speed and Payment
Frozen period Solve breakdowns Payment terms
3 quality terms
training Quality
Raw materials Transport mode
inspection

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TFC INTRODUCTION

▪ Stimulation Model - Level in

TFC Theme Sales SCM Operations Purchasing
Promotional pressure
Category Production Resource selection Dual sourcing
Extension a S&OP
management interval tool
Forecasting

External Promotion horizon Outsourcing warehouse VMI

Extension b
collaboration VMI (MCC) Inflate PET Supplier development

Decrease of water usage

CO2 footprint CO2 sla Decrease of energy usage
Extension c
Sustainabilty Decrease of start up
productivity loss

Extension d KPIs and targets KPI selection KPI selection KPI selection KPI selection

Tracking & tracing Contract duration

Supply chain risk Risk events Scenario Quarantine Supplier development
Extension e
management Relaunch (horizon) planner Risk events Dual sourcing
Pooling warehouse FTE Risk events

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COURSE AGENDA

Chapter 1: Supply Chain Overview

Chapter 2: Demand Management (Sales VP)
Chapter 3: Inventory Management (Supply Chain VP)
Chapter 4: Operations Management (Operations VP)
Chapter 5: Purchasing Management (Purchasing VP)
Team Race 1 – Collaboration | The Beergame
Team Race 2 – Risk Management |Retail Management
Team Race 3 – Review | S&OP Workshop

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INTRO: H&M’s supply chain of a T-shirt made in Vietnam

Fabric Processing Manufacture

supplier: factory: r: Nha Be H&M H&M Shoppers:
garment, Warehouse/ Xuan, Ha,
May Phong, You Me, Namyang, DC Vincom Thu, Dong
Best pacific Dasan, etc etc.

1255 suppliers
in the world*
H&M
Suppliers Manufacturer H&M Stores Customers
Warehouse/DC

Source: H&M’s sustainability website, as of 2017

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INTRO: Walmart’s supply chain of detergent

Source: Supply Chain Walmart

Warehouse/ Walmart
Management, Sunil Chopra Suppliers Manufacturer Customers
Store
DC

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THANK YOU !
Have a great experience!

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