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  • IVR Short Codes For Quick Call Routing: Surveillance IVR (Airtel No. 011-43650400 / Reliance No. 011-30175900)

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    Raju Mondal
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    The document provides contact information for IVR systems and direct numbers for different stock brokerage departments. It lists the phone numbers and short codes to route calls to English or Hindi language options for Surveillance, Offline, and Online IVR systems, as well as direct numbers that bypass the IVR for Surveillance on Airtel and Reliance, and for Offline on Tata. It notes that callers from registered numbers will not need a TPIN for Surveillance direct numbers.

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    ShortCodes_IVR

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    The document provides contact information for IVR systems and direct numbers for different stock brokerage departments. It lists the phone numbers and short codes to route calls to English or Hindi language options for Surveillance, Offline, and Online IVR systems, as well as direct numbers that bypass the IVR for Surveillance on Airtel and Reliance, and for Offline on Tata. It notes that callers from registered numbers will not need a TPIN for Surveillance direct numbers.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    9 views2 pages

    IVR Short Codes For Quick Call Routing: Surveillance IVR (Airtel No. 011-43650400 / Reliance No. 011-30175900)

    Uploaded by

    Raju Mondal
    The document provides contact information for IVR systems and direct numbers for different stock brokerage departments. It lists the phone numbers and short codes to route calls to English or Hindi language options for Surveillance, Offline, and Online IVR systems, as well as direct numbers that bypass the IVR for Surveillance on Airtel and Reliance, and for Offline on Tata. It notes that callers from registered numbers will not need a TPIN for Surveillance direct numbers.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    IVR Short Codes* for Quick Call Routing

    Surveillance IVR (Airtel No. 011-43650400 / Reliance No. 011-30175900)

    Press 1 English Press 2 Hindi


    Press 11 Equity RMS (English) Press 21 Equity RMS (Hindi)
    Press 12 Commodity RMS (English) Press 22 Commodity RMS (Hindi)
    Press 13 Equity & Currency Trading Press 23 Equity & Currency Trading
    (English) (Hindi)
    Press 14 Commodity Trading (English) Press 24 Commodity Trading (Hindi)
    Press 15 Operator Desk (English) Press 25 Operator Desk (Hindi)

    Offline IVR (Tata No. 011-66075200)

    Press 1 English Press 2 Hindi


    Press 11 Technical Support (English) Press 21 Technical Support (Hindi)
    Press 12 Customer Care (English) Press 22 Customer Care (Hindi)
    Press 13 Back Office (English) Press 23 Back Office (Hindi)
    Press 14 Chart Support (English) Press 24 Chart Support (Hindi)
    Press 15 Demat Queries (English) Press 25 Demat Queries (Hindi)

    Online IVR (Reliance No. 011-30111444 / MTNL Toll Free: 1800110909)

    Press 1 English Press 2 Hindi


    Press 11 Existing Client (English) Press 21 Existing Client (Hindi)
    Press 12 Product & Services (English) Press 22 Product & Services (Hindi)
    Press 111 Call-N-Trade (English) Press 211 Call-N-Trade (Hindi)
    Press 112 Customer Care (English) Press 212 Customer Care (Hindi)
    Press 113 MF & IPO (English) Press 213 MF & IPO (Hindi)
    Press 1111 Equity & Currency Trading Press 2111 Equity & Currency Trading
    (English) (Hindi)
    Press 1112 Commodity Trading Press 2112 Commodity Trading (Hindi)
    (English)

    *You can use desired IVR short codes as soon as Welcome message starts.
    Direct Numbers for Surveillance & Offline IVR

    Surveillance IVR Direct Numbers on Airtel & Reliance

    Airtel Direct No. Department Name Reliance Direct No. Department Name
    011-43650411 Equity RMS 011-30175911 Equity RMS
    011-43650412 Commodity RMS 011-30175912 Commodity RMS
    011-43650413 Equity & Currency 011-30175913 Equity & Currency
    Trading Trading
    011-43650414 Commodity Trading 011-30175914 Commodity Trading

    Offline IVR Direct Numbers on Tata

    TATA Direct No. Unit Name


    011-66075211 Technical Support
    011-66075212 Customer Care
    011-66075213 Back Office
    011-66075214 Chart Support
    011-66075215 Demat Queries

    Note: If you are calling from your registered number/s then no TPIN message will
    appear on Surveillance direct numbers and your call would be forwarded to concerned
    department. On the other hand, you will have to enter your TPIN if you are calling
    from other number/s.

    For any assistance or query, please get in touch with our customer care team.

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