RENAULT NISSAN ALLIANCE QUALITY ASSURANCE

Logistics AVES inspection damage classification guide (Vehicle Exterior)

1. Vehicle Exterior Surface Class 3. Detection Method and Judgement Criteria

1.1 For the evaluation of Paint and Body exterior secondary damage the vehicle is divided into The following criteria can be used to judge Paint Scratch and Panel Dent.
Surface Class Zones corresponding to the importance of which the customer feels. Note: Objective measurements to be used as a guide line, final judgement to be determined
 Class 1 – The most conspicuous positions when looking in the postures of standing and on the recognisability.
crouching.
 Class 2 – Less conspicuous positions below class 1 and inboard of roof panel. 3.1 Paint Scratch (P2-01) (can be felt with finger nail)
 Light scratches easily corrected by quick polishing are not to be treated as scratch
1.2 Surface Class Zones  Visually and Tactually evaluate class 1 and 2 exterior surface areas
Roof Surface Class  Visually evaluate from straight or diagonal positions
Class 1 continues until the roof side curve ends, as a
Class 1 Class 2 guide line 150mm inboard, after this apply Class 2. Grade Class 1 Class 2 Recognisability
For vehicles with low roof line priority to be given
to recognisability
Scratch reaching base metal surface regardless of size
V1 Very conspicuous by colour
X > 3mm X > 5mm
e.g. black on white background
V2 X ≤ 3mm X≤ 5mm Slightly conspicuous by colour
 More than one scratch in the same area, the total length value shall be judged

3.2 Scratch on wheel (EX-17)

 Scratches easily corrected by quick polishing are not to be treated as scratch
 Visually evaluate in a posture of wiping off the car body with rag after washing
 Visually evaluate from straight or off-straight directions
Wheels Grade Class 2 Class 3 Chip (border line paint/alloy)
Body Coloured Bumpers
Class 2 = aluminium wheel, plating wheel, V1 X ≥ 10 mm X ≥ 15 mm X > 0,6 mm
color painted alu wheel, wheel cover (include
center cap)
Class 1 = all horizontal surfaces, and any
surface which is easily noticeable from a
V2 X < 10 mm X < 15 mm X ≤ 0,6 mm
Class 3 = painted steel wheel standing position.  More than one scratch in the same area, the total length value shall be judged
Class 2 = other than the above.
30 °
For all Non Body colour apply Class 2
3.3 Panel Dent (Damage)
 Visually evaluate while standing 1~3 meters from vehicle
2. Judgement Rating  Visually evaluate from straight or diagonal positions
Grade Definition of Grade Grade Class 1 Class 2 Recognisability
Defect for which a Customer will complain and will request Noticeable defect when Noticeable defect when
V1
repair viewed straight on, or viewed straight on, or
V1 Immediately visible
Customer dissatisfaction and impact on customer quality more than 10mm dia more than 15mm dia
V2 survey (repair on demand) when viewed diagonally when viewed diagonally
Damage may entrain negative brand image Below 10mm when Below 15mm when
V2 visible
viewed diagonally viewed diagonally
 More than one dent in the same area, the total value shall be judged
Revision
Level Raised Approved Revision Description Rev. date Title Model
D. Whelan/ S. Vehicle Delivery Quality Standard
N S. Kussener DQ-LD Convergence with Nissan Europe AVES 04/02/2015 European Vehicles
Kussener Exterior Paint and Body Damage
1 D. Yvenat DQSC S. Kussener 2017 AVES update 05/10/2017 Logistics AVES inspection damage classification guide Global
RMSCGUIEN20170007