Professional Documents
Culture Documents
CITIZEN’S CHARTER
(First Edition)
FOREWORD
The Citizen’s Charter highlights the adamant persistence of the College to ready
and prepare itself for Universityhood. This relentless pursuit is complemented by
equipping and capacitating the faculty and non-teaching personnel with relevant skills
relevant to 4.0 Industrial Revolution, recruiting new breed of competent and effective
human resource, acquiring the land title for the secured 1,700 (give or take) hectares as
preparation for the completion and implementation of the Comprehensive Land Use
Program, and continuous refining and upgrading of policies and processes for optimum
performance and clientele satisfaction.
This publication shall serve as the tool reference for facilitating the delivery of
services to clients with quality standard and shall also provide profound guidance to the
faculty and non-teaching personnel to optimize their work performance and work ethic.
Citizen’s Charter 2
Brief History of DEBESMSCAT
Institutional Background
Dr. Emilio B. Espinosa, Sr. Memorial State College of Agriculture and Technology is
located at Cabitan, Mandaon, Masbate with an area of 3,660.3786 hectares. It is classified as a
Level II SUC in the recent SUC Leveling conducted by the DBM and CHED and the only
institution of higher learning with accredited programs in the province of Masbate.
Legal Basis
Republic Act No. 7945 (March 3, 1995), authored by Masbate’s Second Congressional
District Representative the Honorable Luz Cleta Reyes – Bakunawa and approved by President
Fidel V. Ramos, converted the Dr. Emilio B. Espinosa, Sr. Memorial Agricultural College
(DEBESMAC) into the Dr. Dr. Emilio B. Espinosa, Sr. Memorial State College of Agriculture and
Technology (DEBESMSCAT).
Mandate
Give professional and technical training and provide advanced and specialized
instruction in order to ensure adequate supply of well-trained, capable and highly skilled
professional, technicians, and skilled workers that would effectively meet and satisfy the
agricultural and technological manpower needs of the Province of Masbate.
Offer opportunity in short term technical or vocational courses within its areas of
specialization to meet the needs of the nation (Section 2, RA 7945).
History
Masbate National Agricultural School (MNAS) was established on November 15, 1952
by virtue of RA No. 605 authored by the Representative of the lone district of Masbate, Dr.
Emilio B. Espinosa, Sr.
MNAS was converted into Masbate Agricultural College (MAC) by virtue of RA no. 4717
authored by Congressman and con-con delegate, Hon. Andres R. Clemente, Jr. and approved
into law on June 18, 1966. A year after, the college started offering a two year course leading to
Associate in Agriculture Technology (AAT). In 1970-1971 it offered Bachelor of Science in
Agriculture major in Agronomy and Animal Husbandry and Bachelor of Science in Agricultural
Education with the same major. The additional two year courses were offered, Forest Ranger
and Food and Beverage Preparation and Services.
Citizen’s Charter 3
MAC was renamed Dr. Emilio B. Espinosa, Sr. Memorial Agricultural College
(DEBESMAC) on July 30, 1977 upon approval of Resolution Nos. 134 and 136, s. of 1976 by
Pres. Ferdinand E. Marcos enacted by Sangguniang Panlalawigan of Masbate on December 8,
1976.
DEBESMAC was converted into Dr. Emilio B. Espinosa, Sr. Memorial State College of
Agriculture and Technology (DEBESMSCAT) on March 3, 1995 by virtue of RA No. 7945
approved by Former President Fidel V. Ramos which mandated the college to offer additional
degree programs, BSAEN, BSED, BEED, BSCS, BSAH, BSHTED and BSIT.
The first President of the State College was Dr. Percival V. Bartolata, Sr. whose term
was from December 2, 1996 to December 2, 2002. He was responsible for the transformation of
the college in its initial stage. His focused were on infrastructure and professional growth of the
personnel. He filed his early retirement on January 31, 2002 before the end of his term and Dr.
Alfredo B. Atendido became the OIC President from February 1, 2002 until the second
President Dr. Magno S. Conag, Jr. was elected into office and started his term on April 1, 2003
whose leadership focused on academic excellence where six undergraduate programs earned
accreditation status and also MAEd program. His term ended on March 31, 2011.
President Malto’s term ended on March 21, 2019 which left two months before the new
President officially takes over. For the next two months, during what could be considered as a
transition period, Dr. Prolucen C. Velarde, was appointed as the Officer-in-Charge, Office of the
President.
Dr. Lamela’s leadership seeks to capture the full compliance of the CHED requirements
for the university status and initially implement the R.A. 11171 otherwise known as
DEBESMSU.
Citizen’s Charter 4
DEBESMSCAT SEAL
The Head of the carabao represents agriculture placed at the apex of the triangle
being the discipline offered since the inception of the school.
The Gear in the middle represents technology being the heart of the curricular
offerings whether it is in Agriculture, Engineering, Computer Science or Industrial
Technology.
The Triangle represents the three major thrusts which the school is mandated to
operate which are Instruction, Research and Extension.
The Circle represents the never-ending quest for relevant learning, competent
teaching, and scientific inquiry producing well-trained capable, highly trained and well-
rounded professionals and technicians.
Citizen’s Charter 5
VISION
MISSION
Citizen’s Charter 6
PERFORMANCE PLEDGE
We the officials, faculty and employees of the Dr. Emilio B. Espinosa, Sr.
Memorial State College of Agriculture and Technology, pledge and commit to
deliver quality public service as stipulated in our citizens’ charter. Specially, we will:
Citizen’s Charter 7
MAP OF THE PROVINCE OF MASBATE
Citizen’s Charter 8
CAMPUS MAP
Citizen’s Charter 9
LIST OF SERVI CES
LIST OF SERVICES PAGES
Availment of HRMO Services - 11
Issuance of Official Travel Order - 11
Issuance of Contract of Service/ Job Order Personnel - 12
Issuance of Appointment of Plantilla/ Casual Personnel - 13
Issuance of Certification (Leave Credits, employment, no - 15
pending administrative/ criminal case, performance
rating, last day of service)
Issuance of Service Record - 16
Application for Leave - 16
Issuance of DTR - 18
Receipt of DTR - 19
Receipt of SALN - 19
Receipt of PDS - 20
Receipt of IPCR - 20
Receipt of Learning Application PLAN (LAP) - 21
Receipt of Training Package - 22
Receipt of Application Letter - 23
Admission and Registration Office Services - 24
Admission and Registration - 24
Issuance of Record/ Document - 32
ID Printing - 35
Financial Management Services - 36
Issuance of Official Receipts - 36
Availment of Medical Services - 38
Medical Consultation/Check-up - 38
Availment of Library Services - 39
Library Services - 39
Supply and Property Unit - 41
Issuance of Supplies and Office Materials - 41
Research and Development Services - 43
Application for Student Research Assistance/Grant - 44
Request for Approval/ Funding of an Institutional Research - 45
Project
Request for Grant of Research Incentives/Rewards for - 46
Paper Published in a referred Journal
College of Engineering - 49
Planning and Development Services - 50
Request for Project proposal - 50
Request for Facilities and Maintenance Work - 51
Preparation and submission of Office Performance - 52
Commitment and Review Forms
Citizen’s Charter 10
LIST OF SERVICES
Citizen’s Charter 11
Bermudo
Citizen’s Charter 12
Requesting
Employee
3. Submission of the Checking of the 5 minutes Rose Ann O.
documentary requirements completeness of data Victor
and the list of Aimelyn B.
documentary Bermudo
requirements
Receiving of the 1 minutes Rose Ann O.
documents Victor
Aimelyn B.
Bermudo
Preparation of None 1 hour Rose Ann O.
Contract of Victor
Service/Job Order
Forward Contract to None 5 minutes Rose Ann O.
the Office of the Victor
Budget Officer, Office
of the VPAA, Office of
the VPAF and Office
of the President for
approval
4. Signing and Issuance of Rose Ann O.
receiving of the contract and approved contract. Victor
logbook for the released Aimelyn B.
documents. Bermudo
Total None 7 days + 1
Hour + 13
Minutes
Citizen’s Charter 13
- Chest X-Ray
- Drug Test
- Neuro-Psychiatric Exam
- Psychological Test NBI
NBI Clearance PRC/CSC
Authenticated Copy of Certificate of Eligibility
(if the position requires eligibility) BIR
2 pcs Documentary Stamp Appointee
Photocopy of Transcript of Records including
Special Order if Graduated from Private Schools PSA
Original Certificate of Live Birth PSA
Certificate of Marriage (if married female
appointee) Appointee
Clearance from Money & Property Appointee
Responsibilities (for transferees)
Certification of Leave Balances (for
transferees)
Citizen’s Charter 14
Submission of
Appointment to the Nenette M.
Civil Service None Laurio Ligaya M.
Commission for Capinig
attestation
Citizen’s Charter 16
For Maternity Leave
- 3 copies of Clearance from Money and
Property Accountability
- 3 copies/month of Daily Time Record
- 3 copies of CSC Form 41
- 1 copy of Certificate of Live Birth
For Sabbatical Leave/Study Leave
- Approved Application
- 3 copies of Clearance from Money and
Property Accountability
Citizen’s Charter 17
7. ISSUANCE OF DTR
8. RECEIPT OF DTR
Citizen’s Charter 18
Services (2copies - Regular Non-teaching, 1copy-Job
Order) (if applicable)
9. RECEIPT OF SALN
Citizen’s Charter 19
10. RECEIPT OF PDS
Citizen’s Charter 20
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Fill up the Logbook None None 1 minute Requesting
personnel
2. Submission of IPCR Check the None 3 minutes Nenette M.
completeness of data Laurio
of documents and
attachments; stamp
received the
transmittal indicating
date, time and
signature.
3. Receipt of transmittal Issuance of None 1 minute Nennette M.
copy stamped received Laurio
copy of IPCR
Total None 5 Minutes
Citizen’s Charter 21
13. RECEIPT OF TRAINING PACKAGE
Office or Division HRMO
Classification Simple
Type of transaction G2c – government to citizen
Who may avail All
Citizen’s Charter 22
14. RECEIPT OF APPLICATION LETTER
Citizen’s Charter 23
ADMISSION AND REGISTRATION OFFICE SERVICES
Citizen’s Charter 24
2.Certificate of admission from the program of study College (Program of study)
(1 original copy)
3. Medical Certificate ( 1 original copy) DEBESMSCAT Medical Office
4. Rating Card ( 1 original copy) DepEd
5. Good Moral Certificate (1 original) ALS Coordinator of the School
graduated
6. ALS Diploma DepEd
7. Certificate for passing the ALS Examination (1 ALS Coordinator/ Schools
original copy) Division Superintendent
8 . Birth Certificate(1 photo copy ) Philippine Statistics Authority
9.Police Clearance ( 1 original copy) Local Police Station
10..Marriage Certificate for married (1 PSA
11.Recent 2x2 ID photo with white background ( 2 Photography studio
copies)
4. Old/ Continuing Student
1. Approved Clearance for Final Examination and Admission and Registration Office
Enrolment
2. Prospectus w/ posted grades Admission and Registration Office
5.Special/Earning Units student
1. Transcript of Records( 1 photo copy) School graduated
6. Second Bachelor’s Degree Student
5.1 DEBESMSCAT Graduate
1. Transcript of Records DEBESMSCAT Admission and
Registration Office
5.2 Non- DEBESMSCAT Graduate
1. DCET result and Course Referral ( 1 original DEBESMSCAT Guidance Office
copy )
2.Certificate of admission from the program of study College (Program of study)
(1 original copy)
8. Medical Certificate ( 1 original copy) DEBESMSCAT Medical Officer
9. Official Transcript of Records/Certification of School last attended
Grades ( 1 original copy)
10. Good Moral Certificate (1 original copy) School last attended
11. Birth Certificate(1 photo copy ) Philippine Statistics Authority
8. Police Clearance ( 1 original copy) Local Police Station
9.Marriage Certificate for married (1 photo copy) Philippine Statistics Authority
11. Recent 2x2 ID photo with white background ( 2 Photography studio
copies)
7.Returnee Student
1.Clearance for TOR and Returnee ( 1 original Admission and Registration Office
copy)
2.Police Clearance ( 1 original copy) Local Police Station
8.Cross – Enrollee
1. Letter of Recommendation and good standing (1 Home Institution
original copy)
Citizen’s Charter 25
9.Shifter
1. Clearance for Final Exam and Enrolment (1 Admission and Registration Office
original copy)
2. Shifting Form (1 original copy) Admission and Registration Office
3. .Certificate of admission from the program of study College (Program of study)
(1 original copy)
10.Masteral & Doctoral Students
1.Transcript of Records (1 photo copy)
2. Birth Certificate(1 photo copy ) Philippine Statistics Authority
3 .Marriage Certificate for married (1 photo copy) Philippine Statistics Authority
4. Recent 2x2 ID photo with white background ( 2 Photography studio
copies)
11.Foreign Student
1. DCET result and Course Referral ( 1 original copy DEBESMSCAT Guidance Office
)
2.Certificate of admission from the program of study College (Program of study)
(1 original copy)
3.Medical Certificate ( 1 original copy) DEBESMSCAT Medical Officer
4.Recent 2x2 ID photo with white background ( 2 Photography studio
copies)
5. Certificate of completion of a Secondary School graduated
Curriculum (1 original copy))
6. Transcript of records or its equivalent (1 original School graduated
copy)
7. Personal Data Sheet (1 original copy) Local store
8. Affidavit of support of parents/guardian ( 1 Parent/Guardian
original copy)
9. Student Visa (1 photo copy) Department of Foreign Affairs
10. Certificate of Proficiency in English based on School graduated
TOEFEL score ( for non-native speakers of
English) ( 1 original copy)
11. Alien Certificate of Registration (1 photo copy) Bureau of Immigration
12. TOEFEL/IELTS result (1 original copy) School graduated
13. Department of Foreign Affairs Requirements (1 Department of Foreign Affairs
original copy)
14. Bureau of Immigration Requirements (1 Bureau of Immigration
original copy)
Window 3- Rose
O. Cos- CIT
Office Aide/JO
Admission and
Registration
Office
Window 5 –
Jomarie D. Rosas
– CEngrng.
Office Aide/JO
Admission and
Registration
Office
Window 6 – May
Flor R. Valler –
Graduate School
Office Aide/JO
Admission and
Registration
Office
2.Submit 2.Accept None 1 M Window 1 – CE –
admissio the i Lea R. Ramirez
n and admissio n Office Aide/JO
registrati n and u Admission and
on registratio t Registration
requirem n e Office
ents requirem
ents Window 2- Eliel
Joy M. Lapida –
CA & CAS
Office Aide/JO
Admission and
Citizen’s Charter 27
Registration
Office
Window 3- Rose
O. Cos- CIT
Office Aide/JO
Admission and
Registration
Office
Window 5 –
Jomarie D. Rosas
– CEngrng.
Office Aide/JO
Admission and
Registration
Office
Window 6 – May
Flor R. Valler –
Graduate School
Office Aide/JO
Admission and
Registration
Office
3.Wait 3.Evalua None 2 M Window 1 – CE –
for the te and i Lea R. Ramirez
verificat validate n Office Aide/JO
ion and the u Admission and
evaluati subjects t Registration
on of to be e Office
grades enrolled s
Window 2- Eliel
Joy M. Lapida –
CA & CAS
Office Aide/JO
Admission and
Registration
Office
Window 3- Rose
O. Cos- CIT
Office Aide/JO
Admission and
Registration
Office
Citizen’s Charter 28
Window 5 –
Jomarie D. Rosas
– CEngrng.
Office Aide/JO
Admission and
Registration
Office
Window 6 – May
Flor R. Valler –
Graduate School
Office Aide/JO
Admission and
Registration
Office
4.Wait 4.Proces None 1 M Window 1 – CE –
for the s and i Lea R. Ramirez
process release n Office Aide/JO
ing and the u Admission and
releasin enrolme t Registration
g of the nt and e Office
Enrolm assessm
ent and ent form Window 2- Eliel
assess Joy M. Lapida –
ment CA & CAS
form Office Aide/JO
Admission and
Registration
Office
Window 3- Rose
O. Cos- CIT
Office Aide/JO
Admission and
Registration
Office
Window 5 –
Jomarie D. Rosas
– CEngrng.
Office Aide/JO
Admission and
Registration
Office
Citizen’s Charter 29
Window 6 – May
Flor R. Valler –
Graduate School
Office Aide/JO
Admission and
Registration
Office
5.Pay 5.Accept TF - MSC.- TOTAL 1 minute May Cleofas
BSA 1– 3,9750.00– 1,445.00 = 5,420.00
the the BSA 2- 3,450.00- 1,865.00 = 5,315.00 Office Aide/JO
require payment BSA Ag.Ed 3 -4,050.00- 1,065.00 = 5,115.00
BSA Agro 3- 4,125.00- 1,065.00 = 5,190.00
Cashier’s Office
d fees and BSA An Sci 3-3,600.00- 1,065.00 = 4,665.00
at the issue BSA CROP SCI 3- 3,150.00- 1,065.00 = 4,215.00 Maritess CAsidsid
BSA Ag Ed 4- 3,750.00- 1,065.00= 4,815.00
cashier’ receipt BSA Agro 4- 3,300.00- 1,065.00= 4,365.00 Office Aide/JO
s office BSA An Sci 4- 3,300.00- 1,065.00= 4,365.00
BSA Crop Sci 4-3,300.00- 1,065.00= 4,365.00
Cashier’s Office
for BSAgro 1- 3,225.00- 1,445.00= 4,670.00
those BS En Sci 1- 3,075.00- 1,445.00= 4,520.00 Rowena
BSCS 1- 2,775.00- 2,245.00= 5,020.00
not BSCS 2- 3,000.00- 4,265.00= 7,265.00 Cervantes
covered BSCS 3- 2,700.00- 2,865.00= 7,415.00 Office Aide/JO
BSCS 4- 2,700.00- 2,865.00= 5,565.00
by BSIS 1 – 3,225.00- 2,245.00= 5,470.00 Cashier’s Office
RA109 BSEntrep 1- 2,775.00- 1,445.00= 4,220.00
BSEcon 1- 2,775.00- 1,445.00= 4,220.00
31 BSAEN 5- 2,850.00- 1,285.00= 4,135.00
BSABE 1- 3,675.00- 1,465.00= 4,990.00
BSABE 2- 3,450.00- 1,085.00= 4,535.00
BSCE 1- 3,675.00- 1,465.00= 5,140.00 Ofelia Cabrera
BSCE 2- 3,450.00- 1,885.00= 5,335.00 Office Aide/JO
BSEE 1- 3,525.00- 1,465.00= 4,990.00
BSME 1- 3,675.00- 1,465.00= 5,140.00 Cashier’s Office
BSCPE 1- 3,525.00- 1,465.00= 4,990.00
BSCHE 1- 3,525.00- 1,465.00= 4,990.00
BSIT AT 1- 3,675.00- 2,245.00=5,920.00
BSIT AT 2- 3,750.00- 1,065.00=4,815.00
BSIT AT 3- 3,900.00- 1,065.00=4,965.00
BSIT AT 4- 1,800.00- 1,315.00=3,115.00
BSIT CCT 1- 3,525.00- 2,245.00=5,770.00
BSIT CCT 2- 3,750.00- 1,065.00=4,815.00
BSIT ELT 1- 3,525.00- 2,245.00=5,770.00
BSIT ELT 2- 3,750.00- 1,065.00=4,815.00
BSIT ET 1- 3,525.00- 2,245.00= 5,770.00
BSIT ET 2- 3,750.00- 1,065.00=4,815.00
BSIT ET 3- 3,900.00- 1,065.00=4,965.00
BSIT ET 4- 1,800.00- 1,315.00=3,115.00
BSIT FBPSM 1-3,675.00- 2,245.00=5,920.00
BSIT FBPSM 2-3,900.00- 1,065.00=4,965.00
BSIT FT 3- 3,600.00- 1,065.00=4,665.00
BSIT FT 4- 1,800.00- 1,315.00=3,115.00
BEED 1- 3,675.00- 1,465.00 = 5,140.00
BEED 2- 3,900.00- 1,085.00 = 4,985.00
BEED Gen Ed 3-4,200.00- 1,085.00 = 5,285.00
BEEd Gen ED 4-3,450.00- 1,085.00 = 4,535.00
BSE Fil 1- 3,675.00- 1,465.00 = 5,140.00
BSE Fil 2- 4,350.00- 1,085.00 = 5,435.00
BSE Fil 3- 4,050.00- 1,085.00 = 5,135.00
BSE Fil 4- 3,450.00- 1,085.00 = 4,535.00
BSE Soc Stud 1-3,675.0- 1,465.00 = 5 140.00
BSE Soc Stud 2-4,350.00- 1,085.00 = 5,435.00
BSE Soc Stud 3-4,050.00- 1,085.00 = 5,135.00
BSE Soc Stud 4-3,450.00- 1,085.00 = 4,535.00
BSE Sci 1- 3,975.00- 1,465.00 = 5,440.00
BSE Sci 2- 4,500.00- 1,085.00 = 5,585.00
Citizen’s Charter 30
BSE Math 1- 3,225.00- 1,465.00 = 4.690.00
BSE Math 2- 4,050.00- 1,085.00 = 5,135.00
BSE Eng 1- 3,675.00- 1,465.00 = 5,140.00
BSE Eng 2- 4,350.00- 1,085.00 = 5,435.00
BTLED 1- 3,675.00- 1,465.00 = 5,140.00
BPED 1- 3,675.00- 1,465.00 = 5,140.00
BECED 1- 3,225.00- 1,465.00 = 4,690.00
CAWAYAN CAMPUS
BSIT ELT 1- 3,525.00- 2,245.00 = 5.770.00
BSIT ET 1- 3,525.00- 2,245.00 = 5,770.00
BSA 2- 3,450.00- 1,865.00 = 5,315.00
BSA Crop Sci 3-3,150.00- 1,065.00 = 4,215.00
BSA Crop Sci 4-3,300.00- 1,065.00 = 4,365.00
BEED 1- 3,675.00- 1,465.00 = 5,140.00
BEED 2- 3,900.00- 1,085.00 = 4,985.00
BSE Eng 1- 3,675.00- 1,465.00 = 5,140.00
BSE Eng 2- 4,350.00- 1,085.00 = 5,435.00
BSE Eng 3- 4,050.00- 1,085.00 = 5,135.00
6.Have 6.Stamp 1 Window 1 – CE –
the the Minute Lea R. Ramirez
enrolm enrolme Office Aide/JO
ent and nt and Admission and
assess assessm Registration
ment ent form Office
form be with
validate “officially Window 2- Eliel
d enrolled” Joy M. Lapida –
(stamp CA & CAS
with Office Aide/JO
officially Admission and
enrolled Registration
) Office
Window 3- Rose
O. Cos- CIT
Office Aide/JO
Admission and
Registration
Office
Window 5 –
Jomarie D. Rosas
– CEngrng.
Office Aide/JO
Admission and
Registration
Office
Window 6 – May
Flor R. Valler –
Graduate School
Office Aide/JO
Citizen’s Charter 31
Admission and
Registration
Office
Total None 7Mins
2. ISSUANCE OF RECORD/DOCUMENT
This covers the issuance of different types of certifications, authentication,
Form 137-A, Transfer Credentials, Diploma, TOR, CAV
Citizen’s Charter 32
copy)
3. Recent 2x2 ID picture w/ white Photo studio
background and name tag ( 1 original
copy)
4.Documentary stamp ( 1 original copy) BIR
7. TOR
1. Official receipt (1 original copy) Cashiers’Office , 2/F Admin. Bldg..
2. Recent 2x2 ID picture w/ white Photo studio
background and name tag ( 1 original
copy)
3.Documentary stamp ( 1 original copy) BIR
4.Approved Clearance for first request (1 Admission and Registration
original copy) Office,G/F, Left wing, Admin. Bldg.
ISSUANCE OF RECORD/DOCUMENT
Citizen’s Charter 33
3. Official receipt for those not covered by Cashiers’Office , 2/F Admin. Bldg..
RA10931 (1 original copy)
13. CAV
1. Official receipt (1 original copy) Cashiers’Office , 2/F Admin. Bldg..
4. TOR/Diploma/Form137-A ( 1 photo copy) Client’s responsibility
3. Recent 2x2 ID picture w/ white background Photo studio
and name tag ( 1 original copy)
4.Documentary stamp ( 1 original copy) BIR
14. TOR
1. Official receipt (1 original copy) Cashiers’Office , 2/F Admin. Bldg..
2. Recent 2x2 ID picture w/ white background Photo studio
and name tag ( 1 original copy)
3.Documentary stamp ( 1 original copy) BIR
4.Approved Clearance for first request (1 Admission and Registration
original copy) Office,G/F, Left wing, Admin. Bldg.
3.Trans
fer
Creden 10 Days
tial-
50/p
4.CAV-
40.00
5.Form-
20 Minutes
137 A-
20.00
10 Minutes
5. ID PRINTING
This is to provide valid company ID to new students and personnel. This applies
also for re-issuance.
Citizen’s Charter 35
ID PRINTING
Citizen’s Charter 36
1. Provide bill of 1. Give log book to Doctoral Program: 2 Minutes May L. Cleofas
accounts from the client Tuition fee per unit PHP Marites M.
Accounting/Billing 600 Casidsisd
Section Library fee PHP
300
Publication fee PHP
300
Medical fee PHP
100
2. Log in and 2. Receive the bill Dental fee PHP
present the bill of of account and 100
account check the details. Student Handbook PHP
150
SCUAA fee PHP
100
Statistician fee PHP
3,000
Citizen’s Charter 37
AVAILMENT OF MEDICAL SERVICE
Citizen’s Charter 38
5.Dispensing of 5.Nurse must NONE 2 min
medicines inside the instruct SALVACION
clinic patient on MARTINEZ
how to take JOANNE JOYCE
the medicine JAZUL
properly
6.Log out in the 6.Give the NONE 1 min
general logbook at the logbook to the RUSIEL OGAYA
clinic lobby client FATIMA CABRERA
Citizen’s Charter 39
validity of the
library card and
record the
number of users
by program,)
4.Locate needed Annie V.
reference with the Library card and Assist the NONE 2 minutes Pardeno
help of the staff borrowers card student to Marivic
locate their Cornejo
needed Reiziel Ann
reference Casupang
Jennefer
Miraflores
Jhony
Llaguna
5. Fill-up book
cards attach book Book and Book Received the NONE 2 minutes students
card to the library card Library card
card and present and borrowers
it with the book to card
the library staff.
6.Let the library Library card, Check the Annie V.
staff check if the borrowers card, library card, NONE 2 minutes Pardeno
entry is correct call slip, book card borrowers Marivic
and complete and book card, call slip, Cornejo
book card and Reiziel Ann
book Casupang
Jennefer
Miraflores
Jhony
Llaguna
7.Leave library
card, borrowers Library card, Receive NONE 30 seconds students
card borrowers card, Library card,
borrowers
card,
8.Proceed to the Guide the
reading area of NONE student to their NONE 1 minute students
the library respected
area.
9. After reading,
get library card, book, and book NONE NONE 1 minute students
borrower’s card card
and book card in
the box. Return
the book, and
Citizen’s Charter 40
book and book
card to the library
staff.
10.Sign out in the Attendance NONE NONE 1 minute students
logbook logbook
For
Photocopying Books for Receive books NONE 5 minutes Students/
and overnight photocopying/ for marking of Annie V.
use overnight due date and Pardeno
time of return. Marivic
1. Fill up call slip, Cornejo
book cards, Reiziel Ann
borrower’s card, Casupang
and logbook for Maryjean
borrowing of Miraflores
books for Jhony
overnight use. Llaguna
Present it with
books to the
library staff for
marking of due
date and time of
return.
2. Log out in the Let the student
attendance Books/periodicals to logout in the NONE 2 minutes Students
logbook at the and book cards, attendance
circulation area. logbook at the
circulation
area
Total None 20 Mins
and 30 sec
Citizen’s Charter 41
CLIENT STEPS AGENCY FEES TO BE PROCESSING PERSON
ACTION PAID TIME RESPONSIBLE
The Requisitioning Logbook/RIS 1 minute SPU Staff
Employee will log in the
Visitor’s logbook at the
Supply office indicating
his/her purpose
The Requisitioning RIS 1 minute Requisitioning
Unit/End User will Secure Unit/End User
and accomplish
Requisition and issue Slip
(RIS) issued by the Supply
office
Present Accomplished unit RIS 3 minutes End
head to the Storekeeper to User/Storekeeper
determine the RIS no. and
other data needed and to
verify whether the
requested materials are
included in the End user’s
Project Procurement
Management Plan
(PPMP)
The Supply officer will RIS 1 minute Supply Officer
Signed the RIS to confirm
the release of Supplies
after verification of the
Availability of Stock cards
based on the Stock cards
and its inclusion on the
End User’s PPMP
The Requisitioning RIS 1 minute
Unit/End User will seek Requisitioning
the approval of the Unit/End User
VPAF/Officer In-Charge
Non-Inclusion of the
requested supplies in the
PPMP/APP no Approved
RIS No Supplies Policy
Citizen’s Charter 42
Requisitioning Unit RIS Requisitioning
Head/Receiving Employee Unit/ End User
will present to the
storekeeper the Approved
RIS for the Preparation
and Release of Supplies
Receiving Employee signs RIS 1 minute Requisitioning
and affixes the date of Unit/End USer
receipt of the supplies in
the Received Portion of
the RIS
Receiving Employee will Logbook Requisitioning
Log out in the Visitor’s Log Unit/End USer
book stating other
particulars and RIS no.
and exact time of release
of the materials
Requisitioned
Total None 8 Minutes
The Research and Development Services Office (RDSO) is a unit responsible for
managing research and development programs, projects, and activities of the College.
The services provided by the RDSO include student research assistance/grants, faculty
incentives or rewards for publication and presentation, and funding for approved
institutional research and textbook/instructional material development projects.
Citizen’s Charter 43
Client Steps Requirements Agency Action Fees to Processing Person(s)
Be Paid Time Responsible
1.Student Approved thesis Receive None 1 minute Research
researcher/s will proposal/ outline documents staff
submit approved Endorsement letter
thesis proposal/
outline with
endorsement
2. Wait for the Minimum Accept or None 1 day Research
result of pre- requirement: reject Directors
screening Proposal is aligned (If rejected,
with the College’s notify the
research thrusts. client. If
accepted,
notify the client
and forward
the
submissions to
RDC for
screening.)
4. Present Slide presentation Reject; None 20 minutes RDC
outline/thesis Give
proposal in the in- comments,
house review suggestions,
and
recommend-
dations; OR
accept the
proposal.
(If rejected,
notify the
student. If
approved,
proceed to
step 6. If there
are
suggestions,
comments ad
recommendati
ons, proceed
to step 5.)
Citizen’s Charter 44
within 3 days
6. Sign the MOA Sign the MOA None 3 minutes RDC
Student-
researcher
7. Wait for the ID Prepare CFA None 5 working Research
release of grant days staff
Prepare check
Release check Accounting
and cash
section
Total None 8 days and
24 Mins
Request for
the conduct of RDS
quarterly in- Directors
house review
3. Present proposal in Slide Assess the None 20 minutes RDC
the in-house review presentation feasibility and
on the scheduled quality of the
date. proposal
Citizen’s Charter 45
Accept/critique
/reject the
proposal either
for (a) funding
or (b) approval
4a. If the proposal is Prepare the None 15 days RDC
accepted for funding MOA and after the Research
(or the schedule the in-house Directors
recommendations of conduct of review Staff
the RDC are MOA signing
complied with), wait with the RDC.
for the notice.
20 minutes RDC
Sign the MOA. Sign the MOA. Faculty-
researcher
(main
proponent)
4b. If the proposal is Release the None 20 minutes RDS
approved as an certificate of Directors
institutional approval. Coordinator
research/project s
(without funding), get Staff
your certificate of
approval.
Total None 3mos+15
days+1
hour + 2
sec
Citizen’s Charter 46
1. File duly Letter of Receive duly None 1 minute Research
accomplished Request accomplished Staff
application form and Copy of application
submit required Journal form and
attachments (printed Article attached
copy of the journal Certificate of requirements
and the full paper and Publication from
abstract; original copy applicant
must be presented for
authentication) for
publication award
cash prize
2. Confer with the Verify the None 5 minutes Research
Research Staff on the completeness Staff
completeness of the and
submitted application appropriatene
form and attachments ss of the
submitted
application
form and
attachments
3. Confer with the Verify the None 3 days Research
Research Director on completeness Director
the completeness of of the
the submitted submitted
application form and application
attachments form and the
authenticity
and
appropriatene
ss of the
attachments;
Verify
whether the
journal that
published the
research
paper is
international
and peer-
reviewed
(whether print
or online,
open access
or otherwise)
Citizen’s Charter 47
and indexed
in any of the
following:
Thomson-
Reuters Web
of Science,
Elsevier
Scopus,
EBSCO,
Google
Scholar, ISI
indexing, or
Index
Copernicus.
4. Wait for action on Inform the None 5 minutes Research
submitted application applicant that Director
the
application is
granted or
rejected as
the case may
be, or if
additional
documents
are needed
(If granted,
proceed to
step 6; if
additional
documents
are needed,
proceed to
step 5)
5. Submit lacking Inform None 3 minutes Research
documents applicant of Director
the approval
or rejection of
the
application
6. Affix signature to Prepare the None 15 minutes Research
the financial forms if necessary Staff
needed financial
forms
(Certificate of
Funds
Availability,
Citizen’s Charter 48
Disbursement
Voucher,
etc.) for
submission to
the Financial
Management
Services
(FMS) and
submit the
same to the
FMS
Total None 3 days and
25 mins
COLLEGE OF ENGINEERING
Citizen’s Charter 49
13 mins
FEES PERSON
AGENCY PROCESSIN
CLIENT STEPS TO BE RESPONSIBL
ACTIONS G TIME
PAID E
1. Fill up the 1. Receive and None 3 minutes Hector A.
necessary data review the Tuvieron
required in the request form Planning and
Request Form Development
Services Staff
or
Louis O.
Barredo III
Planning and
Development
Services Staff
2. Sign in the Office 2. Forward the None 3 minutes Hector A.
Logbook request form to Tuvieron
the Approving Planning and
Authority for Development
approval Services Staff
or
Louis O.
Barredo III
Planning and
Development
Services Staff
3. Conduct ocular None 3 days Shennie B.
inspection and Villanueva
Citizen’s Charter 50
gather data/ PPSD Officer
specifications. Marjon M.
Recommend Loreno
necessary Architect
actions to be Planning and
taken, prepare Development
plans and Services
program of Frank Lloyd Q.
work. Mirandilla
Architect
Planning and
Development
Services
Total None 3 days and 6
Minutes
FEES PERSON
AGENCY PROCESSIN
CLIENT STEPS TO BE RESPONSIBL
ACTIONS G TIME
PAID E
4. Fill up the 3. Receive and None 3 minutes Hector A.
necessary data review the Tuvieron
required in the request form Planning and
Request Form Development
Services Staff
or
Louis O.
Barredo III
Planning and
Development
Services Staff
Citizen’s Charter 51
4. Sign in the Office 5. Forward the None 3 minutes Hector A.
Logbook request form to Tuvieron
the Approving Planning and
Authority for Development
approval Services Staff
or
Louis O.
Barredo III
Planning and
Development
Services Staff
6. Conduct None Within 3 days Romil A. Yba
inspection and Physical
gather data/ Facilities
specifications Management
of work Unit- Head
requests. Electricians
Recommend Carpenter/Ma
actions to be son Ground
taken and Maintenance
assign work to Planning and
the designated Development
personnel. Services
FEES
AGENCY PROCESSIN PERSON
CLIENT STEPS TO
ACTIONS G TIME RESPONSIBLE
BE
Citizen’s Charter 52
PAID
Citizen’s Charter 53
CUSTOMER FEEDBACK FORM
To help us improve our services more, please feel free to answer the herein questions:
(Please drop at the suggestion box located beside the Accounting Office, 2/F Administration
Building).
Questions:
Added Comments/Suggestions:
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
Citizen’s Charter 54
DEBESMSCAT Directory
ADMINISTRATION
Citizen’s Charter 55
ADMINISTRATIVE STAFF
AUXILIARY SERVICES
FACULTY
Citizen’s Charter 56
38. MR. FRANCIS KYLE R. MALTO - Instructor I
39. ENGR. GIAN CARLO R. MALTO - Instructor I
40. ENGR. HERMIN M. MINGOY - Instructor I
41. MR. MARK DERVIN N. MINGOY - Instructor I
42. MR. ARSENIO D. OCARIZA - Instructor I
43. MS. ANALYN A. PELAYO - Instructor I
44. MR. CHRISTIAN A. QUIDES - Instructor I
45. MS. JEROSE L. RAGAS - Instructor I
46. MR. DENNIS C. RAMISO - Instructor I
47. MR. CHRISTOPHER B. RIVERA - Instructor I
48. MS. JONA M. ROYO - Instructor I
49. MR. HARVEY J. UBAC - Instructor I
50. MR. AL WILSON T. VELARDE - Instructor I
51. MR. RELLY C. VELARDE - Instructor I
52. ENGR. SHENNIE B. VILLANUEVA - Instructor I
53. ENGR. NOEL T. VILLESTER JR. - Instructor I
54. ENGR. ROEL A. YBAÑEZ - Instructor I
Citizen’s Charter 57
CHECKLIST OF CAWAYAN CAMPUS REGULAR FACULTY AND STAFF
Citizen’s Charter 58
DR. EMILIO B. ESPINOSA, SR. MEMORIAL STATE COLLEGE
OF AGRICULTURE AND TECHNOLOGY
(Masbate State College)
Mandaon, Masbate
www.debesmscat.edu.ph
Citizen’s Charter 59
Email:debesmscat.masbate@gmail.com