Management Information Systems

Part1 Chapter 1

Masayuki Ida

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2 While, 16th edition is available
What is The Concept of “Digital Firm”
 Digitalized business firm
 Business firm in the current digitalization
Or simply,
 New organization
 High performance organization using computers
 Challenging organization
 Organization with strategic plan
 …
 Integration of ‘operational excellence’ and ‘strategic excellence’ through IT
 Two aspects in one

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Organization of the text book
 Management Information Systems_Managing the Digital Firm
 Kenneth C. Laudon • Jane P. Laudon, Pearson 2018 15th Global Edition
 Total 618 pages, 4 parts
 Part 1: Chapt.1 to 4
 Part 2: Information Technology Infrastructure Chapter 5 to 8
 Part 3: Key System Applications for the Digital Age Chapter 9 to 12
 Part 4: Building and Managing Systems Chapter13 to 15

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Chapter 1
Information Systems in Global Business Today
 More and more IT investment, why?
 1-1 How are information systems
transforming global business, and
why are they so essential for running
and managing a business today?
 Two Points
 Point 1
 1．IT Innovations
 2．New Business Models
 3. E-commerce Expanding
 4. Management Changes
 5. Changes in Firms and Organizations Emergence of Digital Firm
 Point 2 Globalization Challenges and IT introduction affected Business processes
Opportunities: A Flattened World P39 Interdependence between organizations and
Information systems
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1-2 What is an information system? How does it work? What are its management, organization,
and technology components? Why are complementary assets essential for ensuring that information
systems provide genuine value for organizations? 44

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 MIS (management information systems) deals with behavioral issues as well as technical issues
surrounding the development, use, and impact of information systems used by managers and
employees in the firm

Explain Figure 1.5 P47 with your words

Yes, Information systems are more than

computers

IS relates with various management

levels; senior management, middle
management, operational management

IS relates with various business

functions; Sales and marketing,
manufacturing and production, finance
and accounting, human resources

You need to know various IT technical keywords; computer hardware, software, data management,
Networking and telecommunication, Internet, World wide web, …
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1-3 What academic disciplines are used to study information systems, and how
does each contribute to an understanding of information systems? 56
 There are several approaches
to Information Systems
 Technical Approach,
Behavioral Approach,
Sociotechnical Systems
 Our approach: “Optimal
organizational performance
is achieved by jointly
optimizing both the social
and technical systems used
in production”

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Review Question for Chapter 1 P60
 1-1 How are information systems transforming business, and why are they so
essential for running and managing a business today?
 Describe how information systems have changed the way businesses operate and
their products and services
 Identify three major new information system trends
 Describe the challenges and opportunities of globalization in a “flattened” world
 List and briefly describe the six strategic business objectives of information systems

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Chapt1 Short Assignment
 1) Summarize “The Mobile Pocket Office” in less than 15 sentences
 2) Summarize “Digital Transformation of HealthCare at Singapore’s
JuronHealth Services” in less than 15 sentences
 3) Compare your life of 2019(2020) and of May2022. List up the top seven (7)
DX experiences/observations during the period

 Post the report to our MS Teams

 Deadline: Two hours Before the next class starts
 Longer reports get LESS score
 At the deadline time, I will collect the reports

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