HRM Assignment 2

Group D1
Aayush, Ashish, Deepak, Jalaj, Khumsanga, Manish.
Knowledge - Knowledge is primarily theoretical in nature. If Skills - A skill is the ability to perform a certain task or role
you’re knowledgeable about a certain subject, then you’ve competently and relates to application of knowledge in a
acquired a lot of facts and mastered the concepts and theories particular situation or context.
underlying the topic in question.

Ability - It encompasses both Knowledge and Skill with behavioural aspects of one’s performance. It is important to realise that the
approach in question is obsolete as it doesn’t extent or do justice to different roles and responsibilities.

What do we propose?

a. STAR Approach - Situation - Task - Action Taken - Results

This allows us to introduce the subjective nuances of different roles and responsibilities. It is also important to allow the employee
some flexibility while still stay committed to the overall goals of the organisation.
Basic Principle : Self appraisal - Sushma Jha shall be required to answer the aforementioned four points to enable a better
understanding of her skills than a template that has irrelevant and inconsequential matrices.

b. 360 Degree Feedback

Whenever there are multidisciplinary/ specialised and non standardised jobs, the behavioural aspects can be judged by a 360
Degree feedback which becomes increasingly robust with each person who interacts with the employee is filling up a questionnaire.
on assigning work to subordinates, sharing responsibility and teamwork, which was understandable considering it has been

only half a year. She was also rated poorly despite all her colleagues feeling she had done an excellent job, which could mean

that the appraisal system was flawed.

She was demoted to a trainee level even with her qualifications, experiences with DCS’s and her performance. She could have

at least been transferred to a job of the same level more suited to her if the company feels she is incompatible.

Impact and Solution

This poor career development could reflect badly on her motivation in the future.There should have been proper mentoring

and induction process to make her ease into the work culture and job expectations. Instead of proposing a need for training,

there could have been an appraisal interview with her supervisor and provided with a chance to showcase her skills and explain

her shortcomings. Her supervisor could have simply given a feedback that she needs to work on sharing duties, teamwork and