CURRICULAM VITAE

Address

409 Crystal Blue, Tecom, Dubai, U.A.E

Contact No. +971554258749

Email: Arunkurupdxb7@gmail.com

Arun.R.Kurup

OBJECTIVE

I strive to excel in an organization, which provides me with immense opportunities to learn, grow
and to apply my analytical skill set to the fullest and establish me as a good Professional.

Computer Skills

● Technical knowledge of various Windows based operating systems like Windows

XP, Windows Vista, and Windows 7.
● Knowledge of MS office applications like MS word, MS excel and MS PowerPoint
● Have Basic Knowledge of computer hardware and hardware drivers.
● Trained by Microsoft on Virus related issues and technical troubleshooting for
virus.
● Trained by Microsoft on networking issues for home users and small networks.
● Deals in installation and setup of various windows based OS like XP, Vista and
Windows 7
● Trained on process monitoring and hardware topologies.

Description : I am certified with Bachelor Degree in Computer Application (BCA) and have 6+ years
of work experience in only MNC's like Convergys and Cvent as System Administrator, Desktop Support,
and Sr technical Support Engineer. i wish to work were i can use my skills to develop me as a complete
professional
Key Skills
● 1. Installation and configuration of any windows operating system.
● 2. Office Administration.
● 3. Complete Desktop support on any type of operating system curroption.
● 4. Installation and configuration of any software’s for windows platform
● 5. Installation and configuration of Virtualization on Hyper-V & VMware
● 6. Surveillance of CCTV Cameras.
● 7. Antivirus installation and computer virus removal.
● 8. Complete Knowledge of windows Registry.
● 9. Proficient with internet connectivity issues and router setup.
● 10. Good knowledge of Microsoft Word and Excel.
● 11. Fast in learning any kind of CRM for work.
● 12. Complete knowledge of BPO Administration.
● 13. Knowledge of different languages like Hindi, English, Malayalam, Punjabi and Tamil.
● 14. Worked in Mobile Application Development(Template Based)
● Available in UAE & ready to join immediately. Visa Validity 11th June 2016.

Academic Qualifications:

● Passed 10 from CBSE BOARD (ST PETERS CONVENT School, Faridabad) (2004)
th

● Passed 12 from CBSE BOARD (DYNASTY INTERNATIONALS, Faridabad).(2006)

th

● Completed BCA[Bachelor in computer applications] (MD.UNIVERSITY,Rohtak) (2010

Experience
● Working with Cvent Services as in Account management and Application
development(Customer Service for B2B clients) (May 2013 - April 2015)
● Worked With Call IT Desk AS a SR.TECH and Team Lead for 12 Months Supporting US
clients with customer service for Microsoft and Macintosh operating system and
payment issues. (May 2012 - April 2013)
● WORKED WITH CONVERGYS INDIA PVT LTD AS A SR TECH. SUPPORT OFFICER assisting US
based clients in customer service for Microsoft Operating system and payment issues in
Microsoft technical Process. (August 2009 - May 2012)

Achievements/Extra Curricular Activities

Got First position for best TABLA player at inters school level.
● Secured 1 position in Mental Mathematics Olympiad
st

● Got second prize in Tug OF war competition for 3 consecutive times in state level
● Awarded for meeting quality parameters in Convergys.
● Awarded for giving 100% Customer Satisfaction and Employee Retention.
 ● Completed Six Sigma White belt training.
● Awarded for 2 years work excellence by Convergys India PVT ltd.
● Awarded twice for the best team player in a quarter by Cvent.

Personal data

Age 27
Father’s name Mr. S.R.KURUP

Mother’s name LATE Mrs. VASANTHA.R.KURUP

Sex MALE
Marital Status Single
Nationality Indian
Hobbies and Interests: BOXING, Biking, PLAYING VOLLEYBALL,
CRICKET & CHESS, LISTENING MUSIC and TUG OF WAR.

Date : (Signature)