No se olvide de estudiar las lecciones en el manual antes de hacer los

ejercicios de este cuaderno.

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 SPEAKING - GET READY!

I. Before you read the passage, answer the following questions.

1. What is information Technology?

______________________________________________________________________

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______________________________________________________________________

2. What do information Technology professionals do?

______________________________________________________________________

______________________________________________________________________

READING:

TRACK 02

II. Read the statement from DataPro. Inc. CEO. Then, mark the following
statements as true (T) or false (F).

1. ______ The IT Department is increasing.

2. ______ Data Processing employees now encode data.

3. ______ Supervisors know the employees´ new assignments.

VOCABULARY

III. Write the meaning of the following words into Spanish.

1. Data processing : procesamiento de datos

2. information security : _________________________
3. Online : _________________________
4. Technical support : _________________________
5. Hardware : _________________________
6. Software : _________________________
7: Quality assurance : _________________________
8. Data processing : _________________________
9. Information security : _________________________
10. Encode : _________________________

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IV. Match the words (1-10) with the definitions (A-J)

1. ______ Software 6. ______ online

2. ______ code 7. ______ technical support
3. ______ hardware 8. ______ data
4. ______ data processing 9. ______ quality assurance
5. ______ information security 10. ______ encoding

A. putting secret information into code

B. the physical parts of a computer
C. connected to the internet
D. numbers entered/held in a computer
E. Checking products for problems
F. the act of using information
G. programs/instructions added to computers
H. helping people use/understand technology
I. program language
J. The act of protecting information

V. Fill in the blanks with the correct words from the word bank.

Data – quality assurance – encoding

1. Enter the ______ into the computer.

2. The company uses ______ to protect information.

3. ______ finds and fixes problems in new products.

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 LISTENING:

TRACK 03

VI. Listen to a conversation between a DataPro Inc. employee and her

supervisor. Choose the correct answers.

1. What is the dialogue mainly about?

A. Asking for a raise

B. Requesting a transfer
C. Assuring product quality
D. Improving hardware

2. What can you infer about the employee?

A. She doesn´t like her new section.

B. She has experience with hardware.
C. She does not understand the changes.
D. She creates valuable software.

VII. Listen again and complete the conversation.

Employee Excuse me, Mr. Hopkins? I have a question about the ______.

Hopkins Please, come in. What´s your question?

Employee well, I´m now in the ______ ______ section.

Hopkins Yes, you have a great understanding of hardware.

Employee Thanks, but I have more experience with ______ ______.

Hopkins I see. You want a ______, then?

Employee Exactly. I feel that I´m more valuable there.

Hopkins Let me ______ ______ it.

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 WRITING

VIII. Use the conversation from task VII to fill out the transfer request. (if there
is no information, you can suggest one)