Final - Jersie Baylon-Narrative

ON-THE-JOB TRAINING EXPERIENCE IN INFORMATION TECHNOLOGY
DEPARTMENT AT GOLDEN HARVEST

MALABON, METRO MANILA
NARRATIVE REPORT
CAVITE STATE UNIVERSITY

Cavite City Campus
Cavite City
Department of Information Technology
JERSIE C. BAYLON
January 2022
NARRATIVE REPORT OF ON-THE-JOB TRAINING EXPERIENCE IN
I.T DEPARTMENT AT GOLDEN HARVEST
On-the-Job Training
Narrative Report Submitted to the
Department of Information Technology
Cavite State University
Cavite City Campus
In partial fulfillment
of the requirements for the degree
Bachelor of Science in Information Technology
JERSIE C. BAYLON
December 2021
Republic of the Philippines
CAVITE STATE UNIVERSITY
CAVITE CITY-CAMPUS
Pulo II, Dalahican, Cavite City
(046)431-35-70
DEPARTMENT OF INFORMATION TECHNOLOGY
Author: JERSIE C. BAYLON
Title: NARRATIVE REPORT OF ON-THE-JOB TRAINING EXPERIENCE AT

GOLDEN HARVEST LOAN FACILITATION SERVICES
RIZAL AVENEU EXTENSION
MALABON CITY
A P P R O V E D:
\
TERESITA R. TOLENTINO ________
OJT Adviser Date
TERESITA R. TOLENTINO ________

OJT Campus Coordinator Date
ALMA G. DE FIESTA ________

Department Head Date
BIOGRAPHICAL DATA
I am Jersie C. Baylon, born on June 04, 1999, in Cavite City. I am the eldest
among two children of Mr. Jerry P. Baylon and Mrs. Rosita C. Baylon.
I finished my primary education at Julian R. Felipe in 2011 and then took up my
secondary education at Cavite National High school and graduated in 2015.
I took my tertiary education at Cavite State University Cavite City Campus in
Pulo II, Dalahican, Cavite City with of Bachelor of Science in Information Technology
course and graduated in 2022.

ACKNOWLEDGMENT
As a matter of first importance, I want to thank our Almighty God for giving me
the quality, information, and shrewdness that I utilized while I am in my preparation for
this journey. Additionally, to manage me consistently and to give me favors that helped
me proceed with my preparation and in my examinations;
I also want to express my gratitude to the following persons who help me in my
entire training experience;
To our Department Head, OJT Coordinator, and my OJT adviser, Mrs. Teresita
R. Tolentino, for her endless help and consolation through intense occasions of my
training, for her diligent work in planning and offering help and administration to IT
understudies, for coaching and inspiring us to keep giving our best in each part of
training and life;
To Mrs. Maria Cristina J. Baesa, for enabling me to lead my training at Egate
Incorporated;
To Mr. Khristoffer Genota, for giving me new learning and giving me a chance to
encounter new things that can help me in my future vocation and life;
To every one of the staff, laborers, and administrators for tolerating me as an
understudy, for giving me a remarkable encounter in my preparation, and for giving me
information that can enable me to help my identity;
To my co-trainees that turned into my companions who helped, bolster, and urge
me to put forth a valiant effort;

To my closest companions, for their endless help, love, and useful tidbits that
rouses me; and
Moreover, to my family for continually having confidence in me and supporting
me completely throughout this journey.
JERSIE C. BAYLON
7
TABLE OF CONTENTS
Page
BIOGRAPHICAL DATA…………………………………………………………. iii
ACKNOWLEDGMENT …………………………………………………………. iv
LIST OF FIGURES ………………………………………………………..……. viii
LIST OF APPENDIX FIGURES ………………………………………..……... ix
LIST OF APPENDICES ............................................................................... x
INTRODUCTION
Objectives of the On-the-Job Training ………….……………….…… 2
Significance of the On-the-Job Training ……………….……….……. 2
Time and Place of the On-the-Job Training………………………….. 3
GOLDEN HARVEST LOAN FACILITATION SERVICES
Location ……………………..………………………………………..…. 4
Background / Profile……………………..……………………….…….. 4
Vision and Mission Statements………………..…….………….…….. 5
Organizational Structure…………………….………………….......….. 6
THE TRAINING EXPERIENCE
Task Performed………………………. ……..…………………………. 7
Observed Strength of the Training Area …………………………….. 7
Problems Encountered ……………………………………..………….. 7
Insight ……………………………………………………………...…….. 7
SUMMARY……………………………………………………………………….. 9
REFERENCES………………………………………………..…………………. 10
APPENDICES……………………………………………………..……………... 11
8
LIST OF FIGURES
Figure
Page
1 Location Map of Golden Harvest …………….………………….………… 4
2 LOGO of Golden Harvest …………………………...…............................ 6
3 Organizational Structure of Golden Harvest ………...…......................... 6

9
LIST OF APPENDIX FIGURES
Appendix Page
Figure
1 Scanned Copy of trainee’s Curriculum Vitae …………………….…… 13
2 Scanned copy of trainee’s waiver……………………………….……… 16
3 Scanned copy of trainee’s recommendation letter ………………...…. 18
4 Scanned copy of trainee’s memorandum of agreement …………..… 20
5 The location map of Golden Harvest ………………………………….. 25
6 Scanned copy of the trainee’s certificate of completion ……………… 27
7 Scanned copy of the trainee’s certificate of accomplished evaluation
form …………………………………………………………………... 29
8 Scanned copy of the trainees Daily Time Record ……………………. 34
9 Daily Journal……………………………….……………………………... 36
10 System………………………………………………….………………….. 44
11 Certificate………………………………………………………………….. 61
12 English Critic…………………………………………..………………….. 63
10
LIST OF APPENDICES
Appendix Page
1 Curriculum Vitae …..……………………………………..……………... 12
2 Waiver ………………………………………………………………..…... 15
3 Recommendation Letter ………………………………………………… 17
4 Memorandum of Agreement ………………………………………...…. 19
5 Location Map…………………………………………………………..…. 24
6 Certificate of Completion ……………................................................ 26
7 Accomplished Evaluation Form …………………………………...…... 28
8 Daily Time Record ……………………………………………………..… 33
9 Daily Journal ...................................................................................... 35
10 System…………………………………………………………………..... 43
11 Certificate…………………………………………..…………………….. 61
12 English Critic………………………………………………………….….. 63
11
1
ON-THE-JOB TRAINING AT GOLDEN HARVEST

Jersie C. Baylon
A narrative report, submitted to the Department of Information Technology, Cavite State

University-Cavite City Campus, Cavite City, Cavite. Bachelor of Science in Information
Technology. COSC199 Practicum. Adviser: Mrs. Teresita R. Tolentino, MIT.
INTRODUCTION
Knowledge is learned through experiences, with the help of certain people, skills
and knowledge can be enhanced and improved. By doing some practices and being
guided carefully by a skilled person, one can be successful with the path they chose
(Peter, 1990).
On-the-job training is a form of training that is designed for a student to be
mentally and physically prepared in the actual working situation. This teaches the
students to improve their skills, knowledge, and competencies that are needed to be
better employees in the near future. By means of this, students can able to adapt to new
things and will able to understand the definition of working. Intern program is not just
about gaining knowledge but showing and teaching every OJT trainee that trust and
teamwork are essential, and of course, to respect each and everyone is one of the few
important things one should remember. The training is not all about the skills harbored
but this is also about how to know and how to deal with different kinds of people and
how one will interact with the co-workers and how to surpass different problems that may
occur.
2
On-the-job training gave the trainee unforgettable memories and experiences. As
an Information technology student, this is a significant opportunity to explore, learn, and
expand the trainee’s knowledge. This particular OJT will oblige them to be professional
and mature enough to handle different tasks that the supervisor has given them. The
Golden Harvest Loan Facilitation is a good company that handles the trainees well. This
company has a very effective way of teaching because they taught them what they
should know and let them work on their own so that they can stand on their own feet. A
good company does not need to teach every single thing to the trainee but to let them
explore and learn on their own by observing the things in their surroundings.
Objectives of the On-the-Job Training
The general objective of OJT is to prepare and fully train the students in the
working industry and deal with other people or customers. This will help to explore the
relationship between the knowledge and skills acquired in college and the requirements
of the working environment. The specific objective is to apply the knowledge that the
students learned in the university to grade the working ability and actual performances of
the students in the workplace and give a good impression in their works to fully
recognize the student’s ability.
Significance of the On-the-Job Training
The Internship Program is a method by which students can apply what
they learned from their school. This program is providing opportunities for the students to
go through the actual methodologies of a specific job, using the real tools, equipment,
and document and even socializing with different kinds of people, especially for the
course of them. While having the students perform this program from their chosen
companies, the company also benefited them too. This can help the trainees to build
3
their confidence and gain experience to face the business industry. It gives the students
the chance to enhance their traits and mentally prepare them to face working
experiences from their company.
Time and Place of the On-the-Job Training
The trainee started on October 18, 2021, and ended on December 10, 2021, in
Golden Harvest, located at Malabon, Metro Manila.

4
GOLDEN HARVEST
The linkage concentrated on showing some data about the organization where
the trainee led his preparation.
Location
Figure 1. The Location of Golden Harvest
Figure 1 shows the location map of Golden Harvest is located at Malabon, Metro
Manila.
Background/ Profile
The management system can be defined as a general word for a computer
system in an enterprise or organization which provides information or details on a firm’s
business operations. It is also referred to as the people who manage and maintain these
systems.
5
The company began to provide Golden Harvest loan service to teachers in Iloilo.
They formed their name because the owner loves to collect gold so it was named
Golden Harvest.
Vision/ Mission Statements
This is the mission and vision of Golden Harvest, which defines the company’s
business.
Mission
We strengthen the financial well-being of our customers and their communities.
We honor our heritage and commit to a sustainable future. Passionate about helping our
customers of today and the generations to come, we advocate strengthening financial
knowledge and wellness.
Vision
Become a leader in a bank owned by local customers. No matter where they are,
they can have an unforgettable and seamless customer experience at every stage of
their lives.
Objectives of Golden Harvest Loan Facilitation Services
Make use of information technology to help managers ensure the smooth and
efficient running of the organization.
Specific Objectives:
 provide information for planning, organizing, and controlling purposes,
 provide controls to safeguard the organization’s data,
 make use of information technology to help managers ensure a smooth and
efficient running of the organization; and

6
 provide critical information to the management for complex decision-making.
Figure 2. Golden Harvest Loan Facilitation Services Logo
Organizational Structure
This is the whole structure of Golden Harvest Loan Facilitation Services.
Jeanie Gregorio Lacson

Owner of Golden Harvest
Khristoffer Alvin G. Genota Jr

Branch Manager
Figure 3. Organization Structure of Golden Harvest.

7
Figure 3 shows the whole organizational structure of Golden Harvest.
THE TRAINING EXPERIENCE
This incorporates all the experience of the trainee in his completely preparing
hours. It likewise incorporates the particular assignment performed by the student and
the qualities and issues that the trainee’s encountered throughout the time period.
Tasks Performed
The trainee’s daily routine together with his colleague were spent by using
Microsoft Excel, editing and cropping scanned images given by the manager, and
creating a system. The manager also improved the trainee’s knowledge on using
Microsoft Excel, Adobe Photoshop, and Visual Basic.
Observed Strengths of the Training Area
The strengths of the training area are the employees are too friendly and they
were willing to teach the trainee whatever he needed to learn. They have given the
trainee proper guidance and care. He never had an awkward interaction with them
because they were kind and willing to help whenever he had a hard time handling the
tasks. The training was very effective and enjoyable; it helps the trainee to enhance his
skills and to expand his knowledge about things he still do not know. The manager was
also very gentle in teaching each of the OJT trainees.
Problems Encountered
8
He observed that the office lacks employees so when there are too many
customers, they are having a hard time entertaining them all; causing the process of
their loans to slow down. The office is also not too spacious so that it cannot
accommodate too many customers and he also noticed that their Microsoft Office is
outdated.
Insights
In the trainee’s experience of the on-the-job training, he learned that he will be an
employee soon and he must observe the attitude that he got used to. Socialization,
punctuality, and productivity are the keys to having a good term in one’s career.
The trainee highly suggests that the Golden Harvest Loan Facilitation Services
must improve their computer units and maintain security so that the customers can use
them without any worries. Also, they should hire more employees so that their work
would not pile up and they can entertain the other customers.
9
SUMMARY
On-the-job training is a good way to let the students learn more things and
explore the outside world. This is to prepare the students in the working industry and
deal with different kinds of people. On-the-job training allowed the students to practice
what they learned in their universities. In a short period of time, students were able to
handle small or big problems inside the office that they might face when they are already
working someday. The trainee observed certain norms inside the office and he was
bound to obey certain rules as well. He learned different kinds of things and experienced
how to handle work. There was a tough time but he was able to surpass and be
successful with the help of their OJT trainer. By means of this training, students
socializing experiences have improved. They were now ready to face new people and
were not scared to adapt to their new environment. Working in a company has a big
difference to their training, but with the experience they gained, it is now easy for them to
adjust to their new surroundings and face the real thing of working. His training ended as
well as it can be, memories and knowledge he harbored would be his foundation.
10
REFERENCES
Google Maps. (2018). Golden Harvest Location Map, Retrieved October 20 , 2021
https://www.google.com/maps/place/Floor+Center/
@14.4397946,120.9101321,18.54z/data=!4m12!1m6!3m5!
1s0x3397d2b98430a85b:0xeeb648bbefdcfe07!2sKartini+Hotel,
+Centennial+Road,+Kawit,+Cavite!8m2!3d14.439644!
4d120.909674!3m4!1s0x0:0x1f169a7fe44ca39!8m2!
3d14.4401541!4d120.9109981
11
APPENDICES
12
Appendix 1
Curriculum Vitae
13
Appendix Figure 1. Scanned copy of trainee’s Curriculum Vitae

14
Appendix Figure 1. Scanned copy of trainee’s Curriculum Vitae

15
Appendix 2
Waiver
16
Appendix Figure 2. Scanned copy of Trainee’s Waiver
Appendix 3
Recommendation Letter
17
Appendix Figure 3. Scanned copy of trainee’s Recommendation Letter

18
Appendix 4
Memorandum of Agreement
19
Appendix Figure 4. Scanned copy of trainee’s Memorandum of Agreement

20
Appendix Figure 4. Continued

21

22
Appendix 5
Location Map
23
Appendix Figure 5. The location map of the Golden Harvest

24
Appendix 6
Certificate of Completion
25
Appendix Figure 6. Scanned copy of trainee’s Certificate of Completion

26
Appendix 7
Accomplished Evaluation Form
27
Appendix Figure 7. Scanned copy of the trainee’s Accomplished Evaluation Form

28

29

30

31

32
Appendix 8
Daily Time Record
33
Appendix Figure 8. Scanned copy of trainee’s Daily Time Record

34
Appendix 9
Daily Journal
35
Day 01: 19 October 2021
I started my on-the-job training at home. First, we had our orientation where they
explained what to do that served as our guide throughout our training. We also
introduced ourselves together with the other trainees. Right after that, the manager gave
us our first task.
On the second day of the on-the-job training, I helped my co-trainees plan the
design of a system. We gathered some logos that we will use in creating our design.
After that, the manager gave us a task and that was to edit a picture and to make a
presentation.
On the third day of the on-the-job training, the manager gave us our tasks for that
day. After we finished our work, we continued spending our time working on the system.
In the afternoon, I made daily reports about customer payments.
On the fourth day of the on-the-job training, while the others were working on the
tasks given to them, I continued doing the codes of the system. In the afternoon, the
manager assigned me to edit a picture for our customer’s data. During that day, I
realized that I am still trying to adapt to the new environment and decided to continue
doing my best.
36
On the fifth day of on-the-job training, while I was working on my tasks, I
encountered a problem with our internet connection. Due to this problem that I already
expected to encounter during my training, it affected my work causing me to submit my
task after lunch. I explained it to my manager and asked for consideration.
On the sixth day of the on-the-job training, we started to apply the background
design to the system’s interface. The icons and buttons are properly aligned. We are
determined to achieve the user-friendly, and easy-to-use user interface of the system.
On the seventh day of the on-the-job training, I made some revisions to the graph
plan that we are going to use. During my co-trainee’s free time, I asked for their
suggestion and recommendation about the plan I revised. I spent the remaining time
finishing my daily tasks.
On the eighth day of the on-the-job training, I encountered some difficulties with
this specific task that was assigned to me. I asked my co-trainees for their assistance, I
acquired new ideas and knowledge from them and eventually finished the task on time.
Today I learned that socializing and helping each other is helpful so, I will keep this in
mind when I become an employee in the future.

37
On the ninth day of the on-the-job training, we edited and compiled the
customer’s personal information. After lunch, my co-trainees and I continued working
together to make some progress on the system’s code. I made daily reports about the
customer payment before ending the day.
Day 10: 3 November 2021
On the tenth day of the on-the-job training, I spent my morning editing using
Adobe Photoshop to design the logo for our system. After designing and editing, I
decided to work on the codes. I had some trouble with this, so I asked Rommel for help,
and he cooperated without a second thought.
On the eleventh day of the on-the-job training, I worked on the tasks handed to
me. I did my best to finish everything on time and spent some of my free time helping
and waiting for my manager to assign me another task. In the afternoon, I decided to
encode updates on the customer’s payment using Microsoft Excel.
On the twelfth day of the on-the-job training, I was a little busy due to the
assigned tasks. My other co-trainees worked on the system and made another progress
while the others, including me, spent our time finishing our work.
38
On the thirteenth day of the on-the-job training, my co-trainee that was working
on the code had a little trouble. He asked for assistance, and we helped him. I noticed
that we were already making significant progress on it. My manager announced that we
would have a short meeting the following day.
On the fourteenth day of the on-the-job training, we worked on our assigned
tasks before attending the zoom meeting. We had a brief discussion about the system
we are working on. We also talked about the problems we encountered and how we can
address them. Some minor updates and helpful advice were given before ending the
session.
On the fifteenth day of the on-the-job training, the manager assigned me to edit
another picture for our customer’s data. I also edited the user interphase of our system
and I used Adobe Photoshop for the button’s icon.
The sixteenth day of the on-the-job training is just an ordinary day where we
accomplished the given tasks early this morning. While in the afternoon, I spent my free
and remaining time helping others and working on the system. I also made the daily
report for this day and sent it to my manager.

39
On the seventeenth day of the on-the-job training, we were assigned to do our
daily tasks. I finished it early, so I decided to help some co-trainees with their task. In the
afternoon, my co-trainees worked together on the system while I was editing the icon of
the system’s button.
The eighteenth day of the on-the-job training was a bit busy day for me. I did
some daily tasks assigned to me and continued editing the customer’s personal
information. I spent the remaining time in the afternoon working on the daily report that I
need to submit.
On the nineteenth day of the training, I continued editing customers’ personal
data. Today, we had our zoom meeting today to discuss the system, where my co-
trainees and I shared our plans and ideas. We realized that there is already significant
progress on the system we were focusing on and decided to continue doing our best to
finish what was stated.
We executed the plan we talked about at the zoom meeting yesterday on the
twentieth day of the on-the-job training. After making some changes to it, one of my co-
40
trainees and I are were assigned to do some tasks. We immediately started working on
the given tasks while my other co-trainees carried on the plan we made yesterday.
On the twenty-first day of the on-the-job training, we focused on the plan to finish
the system. There are only a few weeks left, so finishing the system is our top priority for
this day. The group came up with a plan to distribute parts to each member so that we
can finish the system.
We spent the twenty-second day of the on-the-job training working on the tasks
given by the manager. Those who finished early with their duty continued the plan and
started working on the distributed parts they were assigned to. Since everyone is very
busy, I decided to look for something I can finish for the time not to be wasted.
On the twenty-third day of the on-the-job training, we did not do much since the
manager did not give us any tasks. I continued on the part given to me so I can finish it
and make some changes to the system.
On the twenty-fourth day of the on-the-job training, the trainees had our meeting
to discuss the system’s progress and check if each of everyone is doing their
41
responsibility. We called out some minor mistakes and gave reminders to focus on the
assigned parts to finish everything on time.
On the twenty-fifth day of the on-the-job training, I suffered a slow internet
connection. I messaged the group to inform them about my situation, and since I could
not do much because of the problem, I just continued using Adobe Photoshop to design
some icons left.
My internet connection recovered on the twenty-sixth day, so I passed the work I
finished yesterday. My manager then assigned me to do the daily reports, so I spent my
time finishing them.
Day 27: 1 December 2021
On the twenty-seventh day of the on-the-job training, I realized that we were
already close to finishing the system we were working on. We messaged the group to
discuss it and decided to focus on the system on time.
I carried on my typical day on the twenty-eighth day of the on-the-job training. I
worked on the tasks and daily reports that I needed to submit to my manager. We also
worked on the system since there are only a few days left before the final presentation.
42
On the twenty-ninth day of the on-the-job training, we were rushing to work on
the system. We checked if there were any errors or something we could change before
the presentation.
On our thirtieth day, which is the last day, we presented the final output of the
system we were assigned to work on. If there is something I noticed after finishing the
240 hours of training is that I gained much knowledge. I developed some skills that I
could probably use in the future. I learned how to deal with people and even problems
that I faced that I would probably encounter once I become an employee. Since this is
the last day, we need to bid goodbye. I am very thankful to my manager and to my co-
trainees, who helped me to gain a lot of experience and memories of being an OJT
trainee.
43
Appendix 10
System
44
Loan Management System
Project Description
A loan management system is a digital platform that helps automate every stage
of the loan lifecycle, from application to closing. The traditional loan management
process is meticulous, time-consuming, and requires collecting and verifying information
about applicants, their trustworthiness, and their credibility.
Our system includes the role of who will use the system, admin system in which
the admin can create an account for an agent. The agent can create an account for a
customer, update the details of the customer, and delete the account of the customer.
The agent can also check the balance, withdraw, and deposit the said amount by the
customer.
45
Project Structure
Figure 1. Login Module
Figure 1 shows the login form. They must put the proper username and
password to gain access to the system. There is two user lever who can log in; the
admin and the agent. The admin can create an account for the agent. The agent can
create, update, and delete an account of a customer. The agent can check the balance
as the customer wishes. The agent can also withdraw, deposit, and transfer the given
amount by the customer.

46
Figure 2. Manage Agents Form
Figure 2 shows the administrator admin can add a new account for an agent.
The admin can see the list of agent that has been created. If the agent’s details were
wrong, the admin can edit it. If the agent was not existing anymore, the admin can delete
the records of it.

47
48
Figure 3. Add Agent Account
Figure 3 shows the admin created a new account for an agent. The new account
now can log in to the Login Form as long they pick the role as agent. Creating a new
account does have a primary key so the data cannot be redundant.

Figure 4. Edit Agent Account
Figure 4 shows where the Admin updates some details on an agent’s account. If
ever the details about the agent were wrong, the admin can immediately fix it.
50
Figure 5. Delete Agent Account
Figure 5 shows where the admin can delete an agent’s account. If the agent is no
longer part of the company, the admin can delete it.

51
Figure 6. Agent Menu Form
Figure 6 shows what an agent can access. It includes a list of accounts of
customers. The agent can add, update, and delete the customer’s account. The agent
can use the transactions where it can check the balance of the customer, deposit,
withdraw, and transfer to other accounts given by the customer.

52
Figure 7. Account Information Form
Figure 7 shows that an agent can add, edit, delete a customer’s information.
Customer’s information includes the name, phone number, address, occupation,
education, gender, and income. This is the only necessary data that the system needs.
53
Figure 8. Add Customer Account
Figure 8 shows that once you already put the necessary data to create an
account for a customer, it will prompt as successful. Otherwise, it will have an error and
it will not be created. Creating a new customer account will have its primary key so the
data will not be redundant.

54
Figure 9. Update Customer Account
Figure 9 shows where the agent updates some details on the customer’s
account. If ever the agent inputted the wrong information about the customer by mistake,
the agent can easily edit the information.

55
Figure 10. Delete Customer Account
Figure 10 shows the agent deleted the account of the customer. If the customer
is no longer a customer of the company, the agent can delete it. This will ensure that the
company will give their customers peace of mind about their stored information and it will
be handled accordingly.
56
Figure 11. Transactions Form
Figure 11 shows the transaction form where the agent can check the balance of
the customer, withdraw the amount requested by the customer, deposit by the given
amount of customer, and transfer the given amount provided by the customer.
57
Figure 12. Checking the Balance of Customer
Figure 12 shows where the agent checks the balance of the customer. By
inputting the account number which is unique for every account, the system will output
the remaining amount of the customer’s account.

58
Figure 13. Deposit from Customer
Figure 13 shows the agent deposited the amount as what the customer wanted.
Once it is deposited, it will notify the agent and it will automatically update the database.
59
Figure 14. Withdraw for Customer
Figure 14 shows where the agent withdraw the balance as requested by the
customer. The amount withdrawn will be deducted from the remaining balance of the
customer. The database will automatically be updated.

60
Figure 15. Transfer balance to another customer
Figure 15 shows where the agent transferred the balance given by the customer.
There is a button that will help the customer accounts of both the transferrer and the
receiver. If one of these data do not exist, the transaction will fail and there will be no
update to the database.

61
Appendix 11
Certificate
62
Appendix Figure 11. Scanned copy of the certificate

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ON-THE-JOB TRAINING EXPERIENCE IN INFORMATION TECHNOLOGY

DEPARTMENT AT GOLDEN HARVEST

CAVITE STATE UNIVERSITY

Department of Information Technology

DEPARTMENT OF INFORMATION TECHNOLOGY

Author: JERSIE C. BAYLON

Title: NARRATIVE REPORT OF ON-THE-JOB TRAINING EXPERIENCE AT

TERESITA R. TOLENTINO ________

ALMA G. DE FIESTA ________

I finished my primary education at Julian R. Felipe in 2011 and then took up my

secondary education at Cavite National High school and graduated in 2015.

I took my tertiary education at Cavite State University Cavite City Campus in

course and graduated in 2022.

me proceed with my preparation and in my examinations;

I also want to express my gratitude to the following persons who help me in my

entire training experience;

training and life;

To Mrs. Maria Cristina J. Baesa, for enabling me to lead my training at Egate

To every one of the staff, laborers, and administrators for tolerating me as an

understudy, for giving me a remarkable encounter in my preparation, and for giving me

information that can enable me to help my identity;

me to put forth a valiant effort;

rouses me; and

Moreover, to my family for continually having confidence in me and supporting

me completely throughout this journey.

BIOGRAPHICAL DATA…………………………………………………………. iii

LIST OF FIGURES ………………………………………………………..……. viii

LIST OF APPENDIX FIGURES ………………………………………..……... ix

LIST OF APPENDICES ............................................................................... x

Objectives of the On-the-Job Training ………….……………….…… 2

Significance of the On-the-Job Training ……………….……….……. 2

Time and Place of the On-the-Job Training………………………….. 3

GOLDEN HARVEST LOAN FACILITATION SERVICES

Vision and Mission Statements………………..…….………….…….. 5

THE TRAINING EXPERIENCE

Task Performed………………………. ……..…………………………. 7

Observed Strength of the Training Area …………………………….. 7

Problems Encountered ……………………………………..………….. 7

1 Location Map of Golden Harvest …………….………………….………… 4

2 LOGO of Golden Harvest …………………………...…............................ 6

3 Organizational Structure of Golden Harvest ………...…......................... 6

LIST OF APPENDIX FIGURES

1 Scanned Copy of trainee’s Curriculum Vitae …………………….…… 13

2 Scanned copy of trainee’s waiver……………………………….……… 16

3 Scanned copy of trainee’s recommendation letter ………………...…. 18

4 Scanned copy of trainee’s memorandum of agreement …………..… 20

5 The location map of Golden Harvest ………………………………….. 25

6 Scanned copy of the trainee’s certificate of completion ……………… 27

7 Scanned copy of the trainee’s certificate of accomplished evaluation

8 Scanned copy of the trainees Daily Time Record ……………………. 34

1 Curriculum Vitae …..……………………………………..……………... 12

3 Recommendation Letter ………………………………………………… 17

4 Memorandum of Agreement ………………………………………...…. 19

6 Certificate of Completion ……………................................................ 26

7 Accomplished Evaluation Form …………………………………...…... 28

8 Daily Time Record ……………………………………………………..… 33

9 Daily Journal ...................................................................................... 35

ON-THE-JOB TRAINING AT GOLDEN HARVEST

A narrative report, submitted to the Department of Information Technology, Cavite State

On-the-job training is a form of training that is designed for a student to be

On-the-job training gave the trainee unforgettable memories and experiences. As

an Information technology student, this is a significant opportunity to explore, learn, and

Objectives of the On-the-Job Training