REFERENCE LIST

Youjae Yi, HoseongJeon (2003). Journal of Academy of Marketing Science.

Effects of Loyalty Programs on Value Perception, Program Loyalty, and
Brand Loyalty.
https://www.researchgate.net/publication/228787148_Effects_of_Loyalt
y_Program
_on_Value_Perception_Program_Loyalty_and_Brand_Loyalty

Jose Maria Barrero, Nicholas Bloom, Steven J. Davis (2020). COVID-19 Is

Also a Reallocation Shock https://www.nber.org/papers/w28731

John Bowen, Cristian Morosan (2018). Beware Hospitality Industry: The

Robots Are Coming. Worldwide Hospitality and Tourism Themes.
https://www.emerald.com/insight/content/doi/10.1108/WHATT-07-
2018-00 5/full/html

Nuno Fernandes (2020). Economic Effects of Coronavirus Outbreak (COVID-

19) on the World Economy. IESE Business School Working Paper No.
WP-1240-E. Last revised: 27 Feb 2022
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3557504#

Warwick McKibbin, Roshen Fernando (2020). The Global Macroeconomic

Impacts of COVID-19: Seven Scenarios.
https://www.brookings.edu/wp-content/uploads/2020/03/20200302_CO
VID19.pdf

Park et al. (2020). Contact Tracing during Coronavirus Disease Outbreak,

South Korea, 2020
https://pubmed.ncbi.nlm.nih.gov/32673193/

Niestadt Maria (2020). COVID-19 and the Tourism Sector.

https://www.europarl.europa.eu/thinktank/en/document/
EPRS_ATA(2020)649368

Fairmas (2020). What are the top hospitality trends in 2022?

https://fairmas.com/en/category/fairmas-blog/

Dogan Gursoy & Christina G. Chi (2020). Effects of COVID-19 pandemic on

Hospitality Industry: Review of the Current Situations and a Research
Agenda. Journal of Hospitality Marketing & Management.
https://www.tandfonline.com/doi/pdf/10.1080/1936862320201788231

R. Krishnan, et. al. (2020). Assessment of Climate Change over the Indian
Region. A Report of the Ministry of Earth Sciences (MoES).
https://link.springer.com/book/10.1007/978-981-15-4327-2#book
header

Dan Louise Christian, Dacillo Ardemer (2020). COVID-19 Cataclysm: Impact

 on the Philippine Hospitality and Tourism Industry.
https://www.researchgate.net/publication/
341764165_COVID19_Cataclysm_Impact_on_the_Philippine_Hospitali
ty_and_Tourism_Industry

Christopher M. Weible et al. (2020). COVID-19 and the Policy Sciences: Initial
Reactions and Perspectives.
https://link.springer.com/article/10.1007/s11077-020-09381-4

Paul Aubrecht, Jan Essink, Mitja Kovac, Ann-Sophie Vandenberghe (2020).

Centralizedand Decentralized Responses to COVID-19 in Federal
Systems: US and EU Comparisons.
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3584182

Claire Charbit, Maria Varinia Michalun (2009). Mind the Gaps: Managing
Mutual Dependence in Relations among Levels of Government.
https://www.oecd.org/gov/43832931.pdf

Dianne Dredge, John Jenkins (2003). Destination Place Identity and Regional
Tourism Policy. Tourism Geographies.
https://www.tandfonline.com/doi/abs/10.1080/14616680320001297

Atila Yuksel, Fisun Yuksel, Aydın Adnan Menderes, Yasin Bilim (2005).
Destination Attachment: Effects on Customer Satisfaction and
Cognitive, Affective and Conative Loyalty.
https://www.researchgate.net/publication/
223038372_Destination_Attachment_Effects_on_Customer_Satisfactio
n_and_Cognitive_Affective_and_Conative_Loyalty

Christof Pforr (2006). Tourism Policy in the Making: An Australian Network

Study. Annals of Tourism Research
https://franciscodosanjos.files.wordpress.com/2011/01/pforr-2006

Leonardo Candela, Donatella Castelli, Paolo Manghi, Alice Tani (2015). Data
Journals: A survey. Advances in Information Science.
https://asistdl.onlinelibrary.wiley.com/doi/abs/10.1002/asi.23358

Kiflo (2022). 10 Partner Program KPIs You Need in 2022.

https://www.kiflo.com/blog/10-partner-program-kpis

Henrik Sällberg (2010). Customer Rewards Programs. Designing Incentives

for Repeated Purchase.
https://www.diva-portal.org/smash/get/diva2:835591/FULLTEXT01.pdf

Abdul Gaffor (2012). Considerations in the Measurement of Awareness.

https://files.eric.ed.gov/fulltext/ED545374.pdf

Matt Heinz (2013). The Modern Marketer's Field Guide.

https://www.amazon.com/Modern-Marketers-Field-Guide-2013-09-
10/dp/B01FGLSXP6
Alison Doyle (2020). What is Persuasion.
thebalancecareers.com/persuasive-skills-with-examples-2059694.
Updated on September 17, 2020

Marina Laškarin, Vlado Galičić (2011). Development of loyalty programmes in

the hotel industry.
https://www.researchgate.net/publication/
287697251_Development_of_loyalty_programmes_in_the_hotel_indus
try. Revised 29 July 2012. (p 42)

Sophie C. Boerman, Lotte M. Willemsen, Eva P. Van Der (2017). Effects of

Sponsorship Disclosure on Persuasion Knowledge and Electronic
Word of Mouth in the Context of Facebook.
https://journals.sagepub.com/doi/abs/10.1016/j.intmar.2016.12.002

Daniel Kahneman, 2019). Design thinking, fast and slow: A framework for
Kahneman’s dual-system theory in design.
https://www.cambridge.org/core/services/aop-cambridgecore/content/
view/A200DC637BBDC982D288FC4F8A112DE7/
S205347011900009Xa.pdf/design-thinking-fast-and-slow-a-framework-
for-kahnemans-dual-system-theory-in-design.pdf

Ahmed Alamro, Jennifer Rowley (2011). Antecedents of brand preference for

mobile telecommunications services.
https://www.emerald.com/insight/content/doi/10.1
108/10610421111166621/full/html.

Ashwin Aravindakshan, Prasad Naik (2011). How does awareness evolve

when advertising stops? The role of memory
https://ideas.repec.org/a/kap/mktlet/
v22y2011i3p315-326.html

Laetitia Radder, Wei Huang. (2007). High-involvement and low-involvement

products: A comparison of brand awareness among students at a
South African university.
https://www.researchgate.net/publication/241709949_High-
involvement_and_low-
involvement_products_A_comparison_of_brand_awareness_among_st
udents_at_a_South_African_university.

Ann Brewer, Jingsong Zhao (2010). The impact of a pathway college on

reputation and brand awareness for its affiliated university in Sydney.
emerald.com/insight/content/doi/10.1108/09513541011013033/full/html

Nguyen Tho, Nigel Barrett, Kenneth Miler (2011). Brand loyalty in emerging
markets.researchgate.net/publication/
235322031_Brand_loyalty_in_emerging_markets.

Marian Friestad, Peter Wright (1994). The Persuasion Knowledge Model: How
 People Cope with Persuasion Attempts.
https://academic.oup.com/jcr/article/21/1/1/1853712?login=true.

Karen Xie, Chih-Chien Chen (2014). Hotel loyalty programs: How valuable is
valuable enough?
https://www.researchgate.net/publication/
277681759_Hotel_loyalty_programs_How_valuable_is_valuable_enou
gh

Kisang Ryu, Heesup Han (2009). Influence of the Quality of Food, Service,
and Physical Environment on Customer Satisfaction and Behavioral
Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price.
https://www.researchgate.net/publication/
247753493_Influence_of_the_Quality_of_Food_Service_and_Physical
_Environment_on_Customer_Satisfaction_and_Behavioral_Intention_i
n_Quick Casual_Restaurants_Moderating _Role_ of_Perceived_Price

Philip Kotler, John Bowen, James Makens (2010). Hospitality Marketing: A

Retrospective Analysis (1960-2010) and Predictions (2010-2020).
https://journals.sagepub.com/doi/abs/10.1177/1938965510376353. (p
21).

Sudip Bhattacharya (2020). “Pandemonium of the pandemic”: Impact of

COVID-19 in India, focus on mental health.
https://psycnet.apa.org/record/2020-57017-001