Professional Documents
Culture Documents
Title page
Table of contents
Introduction
Executive summary
Body of the report
Business description
Business environment analysis
Industry background
Competitor analysis
Market analysis
Operating plans
Management summary
Financial plan
Conclusions and recommendations
Appendices
Detailed financial information
CVs of key management
Title page
The title page is there to attract the reader to the report and assist them in finding the report later.
You would typically include:
Title (and any sub-titles) – this should distinguish the report and ensure it is easily
identifiable from others
Author (internal reports only)
Your organisation’s name (external reports only)
You might also include unobtrusive artwork such as logos (your organisation and the client) plus a
simple graphic that relates to the report subject.
Table of contents
A table of contents is a list of all the sections that are included in the report (in the same order in
which they appear) plus relevant page numbers.
Contents
Table of contents...................................................................................................................................3
Introduction...........................................................................................................................................4
Executive summary...............................................................................................................................5
Body of the report.................................................................................................................................6
Conclusions and recommendations.......................................................................................................8
Appendices............................................................................................................................................9
Introduction
The introduction prepares the reader for the report itself by reminding them of what they already
know i.e., why the report has been written and the question that the report answers.
The skill in writing an executive summary is to give the overall picture without including too much
detail. One useful by-product of writing the executive summary is that by going through the writing
process you will be able to check that the report itself is logical.
Body of the report
The body of the report should be split into sections with logical headings and subheadings. These will
likely reflect the groupings and sub-groupings you created during the planning and structuring
phase.
The headings are essentially ‘signposts’ that allow the reader to navigate to the relevant detail in a
logical fashion to further investigate something they have read in the executive summary. Typical
components would include:
o Competitor analysis
Who are the main competitors?
o Market analysis
Size, segmentation, growth/decline
Operating plans
o Marketing plan
o Operations plan
Management summary
o Who the key management personnel are and their backgrounds
o Organisation chart (summary only – can include more detail as an appendix)
Financial plan
o Summary financial information – income statement, statement of financial position
and cash flow statement
Conclusions and recommendations
The conclusions and recommendations must follow logically from the rest of the report. When
writing the conclusions and recommendations section, consider the following:
Do the conclusions and recommendations follow logically from the rest of the report?
o Draw out the main point(s) of the report and present a considered judgement of
them
o Only draw conclusions that are justified by the evidence and facts contained in the
body of the report
o Make recommendations based only on your discussion and conclusions
o Never introduce a new line of argument or material in the conclusions and
recommendations section
Check the conclusions and recommendations against the original objective of the report
Make sure you have answered the reader’s key question
Finish with the final impression you want to make
Appendices
The appendices should include detailed information that the reader can essentially do without in
order to make sense of the main body of the report. For example: calculations, examples,
questionnaires and CVs. They are effectively the bottom level of the logical pyramids you
constructed during the structuring phase.
An alternative approach is to exclude appendices but invite the reader to contact the author
should they wish to see a copy of the detail. However, as a minimum most business plans would
include the following two appendices:
Detailed financial information – more detail than in the financial plan in the main body
CVs of key management – certainly board members but also include for other key
management personnel