TETAP

PRODUKTIF
di ERA NEW
NORMAL
WHEN
THE WORLD
IS CHANGING
Ir. Bima Haria Wibisana, MSIS, PhD
Kepala Badan Kepegawaian Negara
THE JOURNEY SHIFT

2
 Revolusi Industri 4.0 Sekarang

Awal 1970an
Akhir Abad ke 18 Awal Abad ke 20

Mekanisasi, Tenaga Air, Produksi massal, Komputer dan otomatisasi Cyber Physical Systems
Tenaga Uap assembly line, Listrik

3
VUCA vs VUCA

Vision
Understanding
Clarity
Awareness

Mindset Change

4
“In the future is NOT about the
competition of knowledge,
it’s a competition of
creativity, competition of
imagination, competition of
learning, competition of
independent thinking“

Jack MA
5
 TEKNOLOGI VS BIROKRASI

Sumber: Global Human Capital Trends 2017, M. Nuh (2018)

6
 CHANGE EVERYWHERE

PEKERJAAN TEMPAT BEKERJA PEKERJA

Banyak jenis pekerjaan yang akan Teknologi baru menciptakan Terjadi perubahan
tergantikan dengan teknologi inovasi tempat bekerja pola/sistem interaksi kerja
informasi WFH-WFO atau WFA?

7
The Changing Context of Works
The landscape of work is redefined by:
1. Advanced technologies
2. New societal values
3. Changing demographics
4. Rapid globalization
5. Covid-19 ?

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 Organisasi Lebih Flat

Network Hierachy
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 Advanced Technologies
More Complex Work
Increased Collaboration
Disrupting Hierarchies

Sumber :
The Benefits of Flexible Working Arrangements , A Future of Work Report 2012
(Future of Work Institute, 2012) 10
 Past vs Future:
Services, Workforce, Resources, Citizens

Wasteful Prudent
Paper Digital
Labour Knowledge
Better Public 8/5 24/7 Do More
intensive intensive
Service Delivery with Less

Integrated
Silo
(ecosystem)
Customer Customer
Future-ready Technical Technical + Participatory Service Centric
Workforce Skills General Citizenry

Source:
The Head of Civil Service Meeting of The 19th Asean Cooperation
on Civil Service Matters, Singapore, 25 October 2018 11
TREN NORMAL BARU PEKERJAAN ASN

Peningkatan volume dan konektivitas data kerja

Peningkatan tuntutan analisis dan pengolahan

big data

Peningkatan transaksi dan interaksi pekerjaan

secara digital

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 GENERIC SKILLS
NORMAL BARU ASN

• Media Literacy
• Complex Problem Solving
• Visual Literacy
• Creativity
• Multicultural Literacy
• Curiosity
Information, Media • Global Awareness
and Technology Learning and • Risk Taking
• Technological Literacy Innovation Skills
Skills

• Leadership and Responsibility Ethical • Team Work and Collaboration Skill

• and Moral Values Productivity and • Personal and Social

• Accountability Flexibilty and Responsibility
• Adaptability Social and Cross Cultural Effective • Interactive Communication
Life and Career Communication
• Initiative and Self Direction • National and Global Orientation
Skills Skills
•

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MEMBANGUN PRODUKTIVITAS NEW NORMAL

Membangun budaya sehat: Masker,

Sanitizer, Jaga Jarak, Sadar Kesehatan

Mengembangkan lingkungan kerja

digital: Perangkat, Akses Internet dan
Aplikasi

Membangun kebersamaan tim kerja:

Bersemangat dan Andal

Mengembangkan Profesionalitas Diri

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 Flexible Working Arrangements
Forms of flexible work:
• Home Working (WFH)
• Part-time working
• Job shares
• Variable hours
• Compressed hours
• Sabattical/Career breaks
• Staggered start/End times
• Dual roles (Job Enrichment)
• Flexible Benefits (buying/selling holiday time)

Sumber :
The Benefits of Flexible Working Arrangements : A Future of Work Report 2012
(Future of Work Institute, 2012) 15
 DIGITAL-WORKING SPACE
FLEXIBLE
(BISA DIMANA SAJA) PERSONAL PAPERLESS

RELAXING FUN

Hasil visitasi ke: salah satu BUMN dan MNC di Jakarta, 2019 16
 PENGEMBANGAN TALENTA KEPEMIMPINAN
BERBASIS PROFIL (CLUSTER ) ASN

- Job Enlargement
- Aggressive Reward
- Pelatihan - Special Assignment
HIGH

- Plan Promotion
- Coaching - Job Enrichment
- Mentoring
- Literatur Pembelajaran - Training
- Job Enrichment
PERFORMANCE

- On The Job Dev - Special Assignment

- Coaching - Coaching - Training
- Training - Training - Rotation
- On the Job Development - Job Enlargement

- Under Performer - Coaching & Counseling - On The Job Dev

- Counseling - On The Job Dev - Counseling
LOW

- Manage Out - Reposition - Reposition

LOW COMPETENCY HIGH

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 DIMANA POSISI ANDA?
4 Tipe Karyawan

High Skill High Skill

Low Motivation High Motivation

WORKHORSE STAR
Memiliki kompetensi • • Selalu memperbaiki diri
Sering mengeluh • • Berinisiatif
Merasa lebih berhak • • Suka membagi pengetahuan

Low Skill Low Skill

Low Motivation High Motivation
DEADWOOD TRAINEE
Berkinerja buruk • • Ingin belajar
Tidak bersemangat • • Antusias
Kurang bersyukur • • Berpikiran terbuka

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 Talent Matrix Hasil Assessment
Keseluruhan untuk Mencapai Pemerintahan Berkinerja Tinggi

TINGGI

VII III I
MS ≥ 95
K
O
M 19.82% 12.21% 11.52%
P
E VIII IV II
T MMS 90-94
E
N 6.93% 2.34% 1.95%
S
I
IX VI V
BMS < 90

34.57% 7.91% 2.73%

PR < 66 PS 66 - 90 PT ≥ 91
RENDAH
TINGGI
POTENSI

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Terima Kasih

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 Skills Masa Depan
Scale of Skill
Skills Demand in2020 Complex Problem Solving
Kemampuan untuk memecahkan masalah yang asing dan belum diketahui
solusinya di dalam dunia nyata.
Social Skill
Kemampuan untuk melakukan koordinasi, negosiasi, persuasi, mentoring,
kepekaan dalam memberikan bantuan hingga emotional intelligence
Process Skill
Kemampuan terdiri dari: active listening, logical thinking, dan
monitoring self and the others

SystemSkill
Kemampuan untuk dapat melakukan judgement dan keputusan dengan
pertimbangan cost-benefit serta kemampuan untuk mengetahui
bagaimana sebuah sistem dibuat dan dijalankan
Cognitive Abilities
Skill yang terdiri dari antara lain: Cognitive Flexibility, Creativity, Logical
Reasoning, Problem Sensitivity, Mathematical Reasoning, dan Visualization .
(Shareof jobsrequiringskillsfamilyas part of theircoreskillset, %)

Sumber:
The Future of Jobs Report, World Economic Forum, definisi skill berdasarkan
O*NET Content Model, US Department of Labor & Bureau of Labor Statistics, 2017 21