Professional Documents
Culture Documents
Introduction
Mentoring is an important mode of professional development in many
countries, including Australia[1], Singapore[2], the UK[3] and the USA[4]. Its
underlying assumption is that a more experienced colleague can facilitate the
professional development of a new principal.
The notion of mentoring is similar in these different societies and
incorporates the dual concepts of support and professional development. While
new headteachers often welcome “a shoulder to cry on”, there may be
frustration in due course if the mentoring process does not go beyond personal
support to include assessment of the mentee’s professional practice.
Mentoring has grown in importance in the UK and elsewhere partly as a
result of the shift to self-management in schools and colleges. In England and
Wales heads have acquired many new responsibilities since the 1988 Education
Reform Act, including the management of finance and staff. There is also a
growing recognition that school effectiveness depends on the leadership
qualities of the headteacher. The induction of new heads makes an important
contribution to the development of these qualities and mentoring is an
increasingly significant component of the induction process.
Formal mentoring programmes for new headteachers have been in place in
England since 1992, following an initiative by the School Management Task
Force (SMTF[5, p. 3]):
The headteacher plays a highly significant role in school management, being both focus and
pivot at the centre of decision-making. Preparing, inducting and developing headteachers is a
major responsibility of the education service.
County A County B
Typically, heads are allocated mentors with experience in the same phase.
Occasionally, cross-phase mentoring occurs with mixed results. In one case, the
relationship broke down because of the perceived limitations of experience in
the other phase:
Although we have always said that issues are very similar, for example governors,
interpersonal skills, my understanding of a primary school is greater than that of a secondary
school. I think that cross-phase is a weakness (mentor).
Initially I did not think that cross-phase mentoring would be a problem, but I am not sure any
more (new head).
The importance of the mentor and new head operating in comparable contexts
also emerges from Brady’s[1,10] study in New South Wales. He concludes that
“all pairs operated harmoniously” but adds that “teaching and non-teaching
principals should not be placed together as their roles impose different planning
demands”[1, p. 97].
In the East Midlands the main impact was on the heads’ personal skills, which
were enhanced significantly, but there was also a recognition of mentoring’s
influence on school management, particularly at the end of their first year in
post:
It’s about me…coming up to speed with some things, picking up on personal skills which were
underdeveloped in a previous post.
Journal of I am not expecting the mentor relationship to have an impact on school improvement except
through my own personal and professional growth. Mentoring impacts on school
Educational development through personal development.
Administration Directly and indirectly he has had an impact on decisions made within the school. I had to be
33,5 comfortable they were my decisions even though they were a product of joint discussion.
Brady’s[1] research in New South Wales reveals several benefits from the
mentoring process:
● gains in knowledge and skills;
● overcoming isolation through face-to-face contact;
● provides a context for self-disclosure without fear of judgement.
Bolam et al.[3, p. 19] identify several benefits based on their research in the UK.
Mentors assisted new heads by:
● acting as a sounding board;
● offering encouragement;
● building confidence;
● encouraging positive attitudes;
● clarifying the role of headteacher; Professional
● brainstorming strategies and tactics. development for
The authors’ research shows several benefits for mentees. The new heads heads
typically welcome the opportunity to have privileged and legitimate access to
an experienced professional peer:
Being free from the shackles of the job and being able to take time with a respected 65
professional equal.
Knowing that there is somebody in the background that I can turn to is a great source of
comfort.
Headship…is a plunge into the unknown…You need someone with whom you can speak in
total confidence…and who you can trust to give impartial and objective advice…you are able
to divulge weaknesses and apprehensions in a way that you cannot elsewhere.
In the pilot survey, mentors identified several significant benefits for new
heads:
● an opportunity to test out ideas or share concerns;
● a chance to “let off steam” rather than act in haste;
● a reduction in the feeling of isolation;
● increased confidence and self-esteem.
Chong et al.[2, p. 20] emphasize the potential advantage of mutual learning and
illustrate this benefit by quoting one of the Singapore mentors. “Every
encounter with the protégé is a learning experience”.
Brady refers to the prospect of mentoring overcoming the isolation faced by
many Australian heads, regardless of their level of experience, through direct
contact and collegiality:
One principal admitted to “being tied up in his own little nest”, and how the approach helped
to “overcome insularity”. Another principal spoke explicitly about enhanced feelings of
professionalism: “I feel very professional being able to share with another person at that
level”[10, p. 373].
This final point is echoed by one of the mentors participating in the authors’
research, stressing the value of mentoring for both parties because there is “so
little professional development available for heads”.
The mentors acknowledge that “peer support is really a two-way contract”,
providing direct benefits for them as well as the new heads:
The head I mentored last year taught me an awful lot about the way she deals with parents
and governors.
The participants in the pilot survey identify several benefits for mentors:
● the opportunity to discuss professional issues with an equal partner;
● improved problem analysis;
● valuable insight into current practice;
● the nature of different approaches to headship.
These mentors also stress their enjoyment of the mentoring process, referring to
the “sense of purpose” and the shared values that can emanate from the
interaction with the new head.
Lack of time
Research in Singapore suggests that a lack of time may be the only serious
limitation of mentoring:
The only one that seemed to emerge from both mentors and protégés was that the additional
time commitments mentors had to make were sometimes disadvantageous to the school. Other
perceived disadvantages did not appear to form any patterns[15, p. 44].
California’s PAL programme has also experienced difficulties arising from the
time required of participants, leading to a modification of the scheme:
The most common complaint we hear about the program is the amount of time principals
must spend away from their schools…Therefore, we are now attempting to reduce the time
spent out of their buildings[12, p. 146].
This issue is also significant in the East Midlands, as one of the mentors
suggests:
[There is] such a shortage of time these days to do everything that you need to do, that’s the
only disadvantage.
Four of the seven participants in the authors’ pilot survey also refer to the
problem of limited time to carry out their role as well as they would like.
Journal of Dependence
Educational New heads are “mentored” at a significant point in their career development.
Administration They have just been promoted to one of the most important jobs in the
33,5 educational system. If this is their first headship, they are facing many events
and situations for the first time, usually in an unfamiliar context. Mentors may
appear to provide a ready source of advice in dealing with these new issues. The
68 difficulty for mentors is judging how much to advise and how much to help new
heads to make their own decisions. There is a very real risk of dependence on
the mentor:
Mentoring can be potentially harmful to growth if and when protégés develop too great a
reliance on mentors, who are expected to provide all possible answers to all possible
questions[4, p. 112].
The Grubb training for mentors in the East Midlands emphasizes the need for
new heads to be guided to “take” the role of head. Mentors are expected to be
self-effacing in suggesting solutions to problems. Rather, they should allow new
heads to find their own answers. In practice, however, there is a danger of
mentors exerting too much influence. One new head reflects on:
the extent to which the mentor’s influence clouded my objectivity. One concern could be “was
I doing this or was the mentor doing it?”.
The training also suggests that the agenda for meetings should be set by the
new head rather than the mentor. This reactive role leads to difficulties for some
mentors, as one of the authors’ interviewees suggests:
[One limitation is] that you don’t actually own the agenda and I think that some people find
that really hard (mentor).
Two of the survey respondents also refer to the issue of agenda setting and the
need to promote the independence of the new head:
[One problem was] knowing that I wasn’t setting the agenda; not knowing what would be
discussed in advance.
I was very aware that I must not let my mentee take my views “on” too much.
Mismatch
As we have already noted, a sound “match” between mentor and new head is an
essential component of successful mentoring. They need to be able to develop
good personal and professional relationships if the partnership is to flourish.
While care may be taken to match participants, for example in terms of location
and phase, there remains the possibility that some pairings will not “gel”.
One new head quoted by Kirkham[14, p. 120] appears to have been the victim
of a mismatch:
Although the mentor to whom I was allotted was a pleasant and helpful person, our
educational philosophies and approaches to the staff were quite different, which was apparent
from an early stage in our meetings. Before long we drifted apart.
The co-ordinator for one East Midlands county has the responsibility for Professional
matching and concedes that it is not always successful: development for
As facilitator of the process for the county one difficulty is just keeping track. Trying to heads
respect confidentiality causes difficulty because then you are not aware when things go
wrong…Most of the mentors are reluctant to admit to failure and it is difficult for the new
heads who don’t find time or confidence to say it is not working.
One new head told the researcher about her reservations but did not discuss 69
them with the county co-ordinator. This head welcomed the support of the
mentor but, by the end of the first year, expressed concern about a lack of
“rigour” in the process.
While the lack of time, and the risk of dependence or a mismatch, are
significant limitations, they appear to be outweighed by the benefits. Chong et
al.[2] cite Reiche’s[16] study where 50 per cent of protégés report no
disadvantages. Two of the authors’ pilot survey mentors claim that they
experienced “no real difficulties” while the other respondents all say that the
benefits exceed any limitations.
Another mentor implicitly rejects the “expert” label in describing the role:
A mentor is not someone who knows the answers but someone who makes the heads build up
a picture of their own school – the school they have in their mind.
The concept of counselling has gained some empirical support in the authors’
research:
Mentoring does have elements of counselling, notably in listening and empathizing with the
mentee (mentor).
[The mentor’s] work is like that of a counsellor, she listens and makes me reflect (new head).
Counselling appears to be more significant in the early stages of mentoring with
the relationship becoming more one of peer support by the end of the first year
of headship.
The county co-ordinator reinforces the “listening” aspect of counselling but
does not welcome the “telling” element:
The following terms are often used to describe mentoring. To what extent do you regard them as
appropriate terms?
Very Very
appropriate Appropriate Inappropriate inappropriate
Expert novice 1 5 1
Peer support 5 2
Co-counselling 4 3
Coaching 3 2 2
Socialization 1 4 2
Mutual/reciprocal learning 2 5
Collaboration 3 3 1
Career sponsorship 1 1 4 1
Table II. Executive succession 5 2
The responses of the Altruism 3 2 2
survey mentors
Mentoring involves highly refined listening and questioning skills to allow the new head to
Professional
arrive at their own solutions.
development for
The pilot survey heads disagree about the relevance of counselling, with four heads
respondents saying it is an appropriate term and three regarding it as
inappropriate (see Table II).
Another way of conceptualizing mentoring is through use of a coaching
analogy, as Finn[20, p. 152] suggests: 71
Mentors act as coaches to help develop protégés’ skill and capabilities. The purpose is to
prepare the protégé for their future.
Garrett et al.[22, p. 175], referring to the East Midlands scheme, use the
coaching analogy to describe the mentor/new head relationship:
The relationship between the new head and mentor [is] like that of coach and professional
sports person. Like the coach, the mentor head at different times has to support and encourage,
to challenge and develop, to enable the colleague “player” to see the whole school situation.
The response of the pilot survey heads was mixed with three regarding
coaching as an appropriate metaphor for mentoring and four considering it to
be inappropriate. Interestingly, one mentor thinks that it may be a suitable
descriptor “in certain circumstances but I did not experience it”.
Two of the mentors in the authors’ Esmée Fairbairn research give some
support to the notion of coaching as a metaphor for mentoring while one new
head acknowledges its value for him:
[The mentor] has coached me in the process of interviewing and appointing. I had to appoint
ten staff this year and it was important that I get the right people…[The mentor] was involved
in the first interview for two English teachers. I then used the techniques for other interviews.
The pilot survey heads were asked for their assessment of the appropriateness of
several terms as descriptors of mentoring. Table I shows support for the concepts
of “socialization” and “mutual learning” as well as peer support and counselling.
Kram[11] emphasizes the dynamic or changing nature of the mentor
relationship, stressing that it changes over time. At certain points it might
include elements of coaching, counselling, socialization and “mutual learning”
but the relationship is individual, depending as much on the personal
characteristics of mentor and new head as on any predetermined notions.
Mentoring is an elusive concept which resists simplistic “labels”.
References
1. Brady, L., “Peer assistance in the professional development of principals”, Curriculum and
Teaching, Vol. 8 No. 1, 1993, pp. 91-8.
2. Chong, K.C., Low, G.T. and Walker, A., Mentoring: A Singapore Contribution, Singapore
Educational Administration Society, Singapore, 1989.
3. Bolam, R., McMahon, A., Pocklington, K. and Weindling, D., “Headteacher mentoring: a
route to effective management”, paper presented at the American Educational Research
Association Annual Meeting, New Orleans, April 1994.
4. Daresh, J.C. and Playko, M.A., “Mentoring for headteachers: a review of major issues”,
School Organisation, Vol. 12 No. 2, 1992, pp. 145-52.
5. School Management Task Force (SMTF), Developing School Management: The Way
Forward, HMSO, London, (forthcoming).
6. Bush, T., Coleman, M., Wall, D. and West-Burnham, J., “Mentoring and continuing
professional development”, in McIntyre, D. and Haggar, H. (Eds), Mentors in Schools:
Developing the Profession of Teaching, David Fulton, London, forthcoming.
7. Bush, T., “Mentoring for principals: pre-service and in-service models”, Singapore Journal Professional
of Education, Vol. 15 No. 1, 1995, pp. 1-13.
8. Clutterbuck, D., Mentoring, Henley Distance Learning, Henley, 1992.
development for
9. Hall, L., “The professional development of headteachers: the mentoring perspective”, heads
unpublished MBA dissertation, University of Leicester, 1995.
10. Brady, L., “Intervisitation and mentoring: professional development for principals”,
Journal of Curriculum Studies, Vol. 23 No. 4, 1993, pp. 371-5.
11. Kram, K.E., “Phases of the mentor relationship”, Academy of Management Journal, Vol. 26
73
No. 4, 1983, pp. 608-25.
12. Barnett, B.G., “Peer assisted leadership: peer observation and feedback as catalysts for
professional growth”, in Approaching Administrative Training in Education, New York,
SUNY Press, 1987.
13. Ho, W.K. and Chong, K.C., “Mentoring in management education: the NIE model”, NIE
News, Vol. 10, October 1993.
14. Kirkham, G., “Mentoring and headteachers”, in Smith, P. and West-Burnham, J. (Eds),
Mentoring in the Effective School, Longman, Harlow, 1993.
15. Walker, A., Chong, K.C. and Low, G.T., “Principalship training through mentoring: the
Singapore experience”, Journal of Educational Administration, Vol. 31 No. 4, 1993, pp. 33-50.
16. Reiche, M., “The mentor connection”, Personnel, Vol. 63 No. 2, 1986, pp. 50-6.
17. Berliner, D.C., “Implications of studies on expertise in pedagogy for teacher education and
evaluation”, in New Directions for Teacher Assessment, Proceedings of the 1988 ETS
Invitational Conference, Educational Testing Service, Princeton, NH, pp. 39-68.
18. Kagan, D.M., “Professional growth among preservice and beginning teachers”, Review of
Educational Research, Vol. 62 No. 2, Summer 1993, pp. 129-69.
19. Field, B., “The new role of the teacher – mentoring”, in Field, B. and Field, T. (Eds),
Teachers as Mentors: A Practical Guide, Falmer, London, 1994.
20. Finn, R., “Mentoring – the effective route to school-based development”, in Green H. (Ed.),
The School Management Handbook, Kogan Page, London, 1993.
21. Joyce, B. and Showers, B., “The coaching of teaching”, Educational Leadership, Vol. 40 No. 1,
1980, pp. 4-10.
22. Garrett, J., Logan, P. and Maden, M., “The enabling local education authority: a
Warwickshire case study”, in Ransom, S. and Tomlinson, J. (Eds), School Co-operation: New
Forms of Local Governance, Longman, Harlow, 1993.
23. Elliott, B. and Calderhead, J., “Mentoring for teacher development”, in McIntyre, D.,
Hagger, H. and Wilkins, M. (Eds), Mentoring: Perspectives on School-based Teacher
Education, Kogan Page, London, 1993.