Survey Demographics:

Please fill out the necessary Information.

Name: ANTONIO OMICTIN

Position(s) Held:

Instructions for completing the Survey:

This survey has questions for each of the system quality performance requirements of EFFECTIVENESS
(functionality), EFFICIENCY (usage simplicity), QUALITY (information quality), TIMELINESS (expected
usefulness), and PRODUCTIVITY (self-efficiency).

Survey Proper:

Please indicate the level of satisfaction and the importance of each of the following characteristics of the
system.

On a scale of 1 to 5, ENCIRCLE the appropriate number that indicates how satisfied you are with each of
the following items. A score of 1 being VERY DISSATISFIED (VD) and 5 being VERY SATISFIED (VS).

In the Comment section after each question, please include reasons for your satisfaction or
dissatisfaction with this item including specific examples where possible. You may include sample forms/
documents to support your need.

(1) Effectiveness:

This is an evaluation measure of the level of functionality of the developed Information System. 

1. Completeness and Accuracy of the System. The ability to Satisfaction

provide correct and complete document contents to the memo VD VS

recipients. 1 2 3 4 5

Comments:

2. Report Generation. The ability to provide correct and complete Satisfaction

documents required by the user with minimum idle time. VD VS

1 2 3 4 5

Comments:

3. Search, Retrieval and Dissemination of Required Satisfaction

Information. The ability to access, create and disseminated VD VS

required information. 1 2 3 4 5

Comments:
4. Report Generation Flexibility. The ability to provide printable Satisfaction

reports in a format required by a user. VD VS

1 2 3 4 5

Comments:

 (2) Efficiency:

This is an evaluation measure of the expected usage simplicity of the current or developed
Information System. 

1. Ease of Use. The ability of the user to easily perform required tasks. Satisfaction

VD VS

1 2 3 4 5

Comments:

2. The complexity of the Task. User-friendliness or learnability to Satisfaction

perform the task. VD VS

1 2 3 4 5

Comments:

3. Task Accuracy. Ability to perform the tasks or function Satisfaction

without errors or problems. VD VS

1 2 3 4 5

Comments:

  (3) Quality:

This is an evaluation measure of the information quality produced by the current or developed
Information System.

1. Report Content. Ability to easily produce accurate and Satisfaction

complete documents to the user. VD VS

1 2 3 4 5
Comments:

2. Report Flexibility. Ability to easily produce documents, in a Satisfaction

format and content useful to the user. VD VS

1 2 3 4 5

Comments:

3. Report Turnaround Time. Ability to easily produce reports in Satisfaction

time to be useful to the user. VD VS

1 2 3 4 5

 (3) Quality:

This is an evaluation measure of the information quality produced by the current or developed
Information System.

1. Report Content. Ability to easily produce accurate and Satisfaction

complete documents to the user. VD VS

1 2 3 4 5

Comments:

2. Report Flexibility. Ability to easily produce documents, in a Satisfaction

format and content useful to the user. VD VS

1 2 3 4 5

Comments:

3. Report Turnaround Time. Ability to easily produce reports in Satisfaction

time to be useful to the user. VD VS

1 2 3 4 5

Comments:

4. Report Consistency. Ability to easily produce documents that Satisfaction

are consistent with other reports. VD VS

1 2 3 4 5
Comments:

 (4) Timeliness:

This is an evaluation measure of the expected usefulness of the developed Information System.

1. System Accessibility. The system is accessible to users Satisfaction

whenever they need it. VD VS

1 2 3 4 5

Comments:

2. System Adaptability. The system can easily be altered or adapted to Satisfaction

new conditions and demands. VD VS

1 2 3 4 5

Comments:

3. Data Security. The system ensures data security by allowing access Satisfaction

to authorized personnel only. VD VS

1 2 3 4 5

Comments:

4. Achievement of Goals. The system provides the necessary Satisfaction

functionality to achieve its purpose in line with the VD VS

organizational goals. 1 2 3 4 5

Comments:
 (5) Productivity:

This is an evaluation measure of the self-efficiency of Information System user in the use of the
current or developed Information System.

1. User Assistance. Provides the user with procedural Satisfaction

documentation to minimize operational errors. VD VS

1 2 3 4 5

Comments:

2. Throughput. Ability to provide required documents in the Satisfaction

shortest time possible. VD VS

1 2 3 4 5

Comments:

3. Decision Support. Ability to provide required information Satisfaction

needed for decision making. VD VS

1 2 3 4 5

Comments:

Overall, how satisfied are you with the system? Satisfaction

VD VS

1 2 3 4 5