CERTIFICATION

TRAINING
ON
CONFLICT
MANAGEMENT AND
LEADERSHIP (ZOOM
TRAINING)

Today’s leaders are

taught to lead change,
development and
transformation in
organizations.
Leadership may be
described as the ability
to emphasize the
pursuit of goals and
motivate others to
pursue
them as well. Northouse
states that leadership is
a process whereby an
individual influences a
group of individuals to
achieve a common
goal. Others
characterize leadership
as the ability to inspire
trust, build
relationships,
encourage followers. An
under-reported aspect
that is not commonly
discussed among
leadership qualities is
the ability to handle
conflict.

Conflict management is
a skill that leaders must
be able to employ when
needed to help foster a
productive working
environment. There is a
realization that conflict
management should be
a skill that leaders need
to give priority to
learning and mastering.
The inability of a leader
to deal with conflict will
not only lead to
negative
outcomes but may also
undermine the
credibility of the leader.
Whereas if a leader is
able to establish an
atmosphere of
cooperation and foster
teamwork, making it
clear that this is his/her
value system, there is a
likelihood that this value
system will be adopted
by the entire
organization.
Therefore, it is very
important that we
discuss and address
conflict
management as a
leadership skill.

More than just a training

seminar, this
programme contains
resources for making
conflict management
part of a leader’s
toolbox that can be
deployed when conflict
arises within a team or
organization. This is an
essential component of
every successful
organization’s human
resource development
and organizational
development strategic
effort. Thousands of
people have learned
this practical tool for the
prevention and early
resolution of conflict in
any dispute situation.

LEARNING
OBJECTIVES
Following the training,
the participants would:
• Learn how to use
principled
conflict management
skills for effective
leadership.
• Learn how to address
underlying causes of
conflicts and improve
team structure.
•Develop practical skills
and techniques for
effective leadership
through conflict
resolution skills.
• Get tools to transform
conflicts constructively
within teams and
organizations
TARGET
Negotiators (those who
negotiate or need to
resolve issues),
Managers, Directors &
Executives, HR
professionals, company
secretaries,
Government
employees, Business
people, Labour Union
and management
representatives,
Consultants, team
leaders, educators,
health care
professionals,
lawyers, accountants,
potential professional
mediators, law
enforcement officers,
traditional/religious/politi
cal leaders, opinion
leaders, pastors,
diplomats, legal
advisers, company
secretaries,
entrepreneurs &
proprietors , imams,
secretaries, peace
professionals,
paramilitary, arbitrators,
Military personnel, NGO
& CSO officials, opinion
leaders,
civil society leaders and
all ICRPC members.

BENEFITS
At the end of the
seminar, participants
would be able to:
• Find solutions to lead
change and
development in
organizations.
• Transform disputes
while preserving
relationships.
• Deploy conflict
management as part of
a leader’s toolbox when
conflict arises.
• Have a process to
improve the dynamics
of a team and foster a
productive working
environment.

SEMINAR MATERIALS
Every seminar
participant receives:
•Seminar materials
.Certificate

FACILITATORS
Our facilitators are
certified
by:
• Institute of Chartered
Mediators and
Conciliators of Nigeria
• United States Institute
of Peace
• Peace Operations
training Institute
• ICRPC

FEES:
The cost per person is
as follows:
Registration: N10, 000
(ICRPC Members) &
N15,000 (Non ICRPC
Members)
(Covers: Tuition,
Training materials and
Certificates).
Reservation to this
seminar is on a first-
confirmed-first-served
basis. Please call any of
our hotlines
08092227911,
07037736911 for a
confirmed reservation.
Payment deadline is
ONE (1) days to the
programme.

DATE: 27th November,

2021.
VENUE: ZOOM
APPLICATION.

BOOKING
INFORMATION
Payment should be in
cash or via USSD
payable directly to
Institute for Crisis
Resolution,
Peacebuilding \and
Conciliation (ICRPC)
bank account:
ECOBANK A/C No:
0310003349.
Rebate is available for
organizations sending
six or
more candidates
(Payment deadline is
ONE (1) days to each
programme).

NOTE: THIS TRAINING

IS COMPULSORY FOR
ALL ICRPC MEMBERS

Time: 10: 00 am

For more information

and to register, please
call 08092227911,
07083886662 or send
email to:
icrpcng@gmail.com or
info@icrpcng.com