MNO2705: Design Thinking

Start by gaining Empathy

1. Interview your Partner (2 sessions x 4 minutes each) 2. Dig Deeper (2 sessions x 4 minutes each)
Notes from your second interview

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MNO2705: Design Thinking

Reframe the Problem

3. Capture Findings (3 minutes) 4. Define Problem Statement (3 minutes)
Needs: things they are trying to achieve (use verbs)

_________________________________________________
(Partner name/description)

needs a way to

___________________________________________________

Insights: new learnings about your partner’s _____________________________________________________

feelings/motivations; what’s something about your (Partner’s need)

partner’s experience that maybe they are not aware

of themselves? Surprisingly / because / but …
(Circle one)

_____________________________________________________

_____________________________________________________

_____________________________________________________
(Insights)

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MNO2705: Design Thinking

Ideate: generate alternatives to test

5. Sketch at least 5 radical ways to meet your user’s needs. (5 minutes)

__________________________________________________________________________________________________________________
(Write your problem statement above)

6. Share your solutions & capture feedback. (2 sessions x 4 minutes each)

Notes

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MNO2705: Design Thinking

Iterate based on feedback

7. Reflect & generate a new solution (3 minutes)

Sketch your idea, note details if necessary!

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MNO2705: Design Thinking

Build and test

8. Build your solution (5 minutes) 9. Share your solution and get feedback (2 sessions x 4 minutes each)

+ What worked… - What could be

improved…

? Questions… ! Ideas…