Course: Section:

Name: Date Performed:

Instructor: Date Submitted:

Design Thinking
User Requirements –

1. Objective(s):
The activity aims to present the process of defining the requirements of the user using design thinking
method.
2. Intended Learning Outcomes (ILOs):

The students shall be able to:

1. Apply design thinking method
2. Define user requirements

3. Discussion:
A good set of user requirements are needed for any project, especially computer system projects, to be
successful. This is where many projects fail, in that they do not specify correctly what the system should do.
User requirements specify what the user expects the system to be able to do.

In ensuring that requirements of the users are well defined, a technique is used which is known as design
thinking.

Design thinking utilizes elements from the designer's toolkit like empathy and experimentation to arrive at
innovative solutions. By using design thinking, you make decisions based on what future customers really
want instead of relying only on historical data or making risky bets based on instinct instead of evidence.

Thinking like a designer can transform the way organizations develop products, services, processes, and
strategy. This approach, which IDEO calls design thinking, brings together what is desirable from a human
point of view with what is technologically feasible and economically viable. It also allows people who aren't
trained as designers to use creative tools to address a vast range of challenges.

When we think about design thinking, the first word that comes to mind is human. For example, what's the
human need behind that business need? Design thinking encourages organizations to focus on the people
they're creating for and leads to human-centered products, services, and internal processes. The core of
design thinking is getting actionable and knowing your questions. It’s about simple mindset shifts or ways of
asking questions differently—a new way to look at problems.

Why Is Design Thinking Important?

 It reduces the risk associated with launching new ideas.
 It helps organizations learn faster.
 It generates solutions that are innovative, not just incremental.
 
3 Essential Aspects of Design Thinking
 Empathy (human-centered)
 Ideation (generating a lot of ideas)

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  Experimentation

Done Right, Design Thinking...

 Captures the mindsets and needs of the people you're creating for. 
 Paints a picture of the opportunities based on the needs of these people. 
 Can start to anchor on your designs and offers.
4. Activity
Instructions:
1. You have already identified a problem worth solving in the previous activity. List down the problem worth
solving that you identified and validated.
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2. Answer the questions given below keeping in mind the problem worth solving that you identified in the
previous session. Use the Brainstorming technique to ideate for solutions.
a. Did you talk to the target users/customers?
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b. Are there any other jobs/requirements that the customer would want to get done? List down all the
jobs/requirements your customer would want to get done.
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c. Are there any other jobs/requirements that your product/service can do for the customer?
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d. Do you think you can solve any of the customers’ problems?
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5. Conclusion:

What conclusion can you make based on the results of the activity?
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6. Assessment (Rubric for Laboratory Performance):

Intended Learning Unsatisfactory Satisfactory Exemplary

Score Ev
Outcomes 1 2 3
alu Apply design Unable to apply Able to apply Able to apply design at
ed thinking method design thinking design thinking thinking method with by:
method method but with complete information Date:
missing
information
Define user Unable to define Able to define Able to define
requirements user incomplete user complete user
requirements requirements requirements

Other comments/observation: Total Score

RATING = (total score) x 100%
6

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Printed Name and Signature of Faculty Member