BSBPMG418 Stakeholder Communciation Plan Template V1.1

Stakeholder
Communication Plan
m
er as
Project Name:
co
eH w
o.
rs e
ou urc
Prepared By: Wilairat Kanphanom
o
aC s
v i y re
Last Revised On: 21/03/2021

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ar stu
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Stakeholder Communication Plan BSBPMG418 Apply project
stakeholder engagement
techniques
Stakeholder Communication Plan

Overview
The purpose of this stakeholder communication plan is to plan for and document
strategies that will be used to engage stakeholders relating to the <include
project name> project.
Project goals
The project seeks to achieve the following objectives:
 <List the project goals here. You will find these listed in the case study.>
Identified stakeholders
Stakeholders identified in this project include:
1. <Use a numbered list to list all the stakeholders relevant to this project.
m
You will find this information in the case study.>
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co
2.
eH w
3.
o.
4. rs e
ou urc
Stakeholder interests and expectations
<Document an analysis of the interests and expectations of each of the
stakeholders listed above. The first four sub headings have been included for
o
you. Add additional headings for more stakeholders as needed.

aC s
Information for this section will have been discussed in your group meeting. Use
v i y re
the insights gained from that meeting to populate this section.>

Stakeholder #1: <Name of stakeholder>
Interests: <Outline the stakeholder’s interests here.>
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Expectations: <Outline the stakeholders expectations relating to the project

ar stu
here.>

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Expectations:

Expectations:

Expectations:
Stakeholder Communication Plan Template
Australasia International School - RTO Code: 6251 CRICOS Provider Number: 02747G Page 2 of 8
techniques
Stakeholder roles and responsibilities

<Document each of the stakeholder’s roles and responsibilities. The first four sub
headings have been included for you. Add additional headings for more
stakeholders as needed.
Information for this section will have been discussed in your group meeting. Use
the insights gained from that meeting to populate this section.>

Project role/s: <Outline the stakeholder’s role in the project here. For example,
Andrew Simon would be listed as ‘Project Owner’ while ‘Council Staff’ might be
listed as ‘Various roles’.>
Responsibilities: <List the stakeholder’s responsibilities relating to their project
role here. In listing the responsibilities, you should answer the question: ‘What is
this stakeholder expected to do?’ >
m
er as
co
eH w
Project role/s: <Outline the stakeholder’s role in the project here.>
o.
rs e
Responsibilities: <List the stakeholders responsibilities relating to their project
role here. >
ou urc
o

aC s
v i y re

role here. >
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ar stu

role here. >
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Training and development

<Identify the training and development needs of some or all of the stakeholders.
Information on these needs can be located in the case study.
In completing this section, you should answer the question: What training and
development, if any, will each of the stakeholders need in order to complete their
role and responsibilities?>

Training and development needs: <Describe the stakeholder’s training and
development needs.>
techniques

Training and development needs: <Describe the stakeholder’s training and
development needs.>
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co
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v i y re
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techniques
Overarching communication/engagement strategies

The following overarching communicating strategies will be used to engage all
stakeholders:
1. <List the overarching communication strategies for all stakeholders. These
strategies relate to all stakeholders and may include examples like
fortnightly meetings, email communications, telephone conferences etc.>
2.
3.
Stakeholder specific engagement strategies

List each one of the stakeholders and identify engagement strategies that are
specific to them.
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er as
co
Specific strategies:
eH w
<Make a list of specific strategies for each stakeholder starting here. For
o.

example, you may choose to have fortnightly face-to-face meetings with
rs e
Project Owner, Andrew Simon, while opting to have daily reports to and
ou urc
from the website designer.>

o
aC s

v i y re
 <List your specific strategies here.>
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
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

techniques


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er as
co
eH w
o.
rs e
ou urc
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aC s
v i y re
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techniques
Performance review schedule.

<Outline a schedule for when you would formally review the performance with
any and/or all of the stakeholders. You can use the Work Breakdown Structure to
guide your decision around timing of the performance reviews.
Note that not all stakeholders may require performance reviews. For example, it
is unlikely that you will conduct a performance review with the project owner,
Andrew Simon.
Add or remove sub headings as needed.>

Performance review milestones:
 <List the milestones (e.g. 4 weeks, 10 weeks, 16 weeks) on which you
conduct performance reviews of relevant stakeholder performance.>
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
co

eH w
o.
rs e
ou urc
o

aC s
v i y re

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ar stu


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
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

techniques
Stakeholder authorisation
<In this case study your trainer/assessor will assume the role of Andrew Simon,
the Project Owner. Ask them to review your plan and sign the below
authorisation>.
Date: <Enter the date here>.
By signing below, I <include trainer/assessor name here>, in my capacity as

Project Owner, authorise this Stakeholder Communication Plan.
By: _____________________________________________
Signature
m
er as
co
eH w
_____________________________________________
<Print trainer/assessor name here>
o.
Project owner
rs e
ou urc
o
aC s
v i y re
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Stakeholder

Last Revised On: 21/03/2021

Stakeholder Communication Plan

you. Add additional headings for more stakeholders as needed.

the insights gained from that meeting to populate this section.>

Expectations: <Outline the stakeholders expectations relating to the project

Stakeholder #2: <Name of stakeholder>

Interests: <Outline the stakeholder’s interests here.>

Stakeholder #3: <Name of stakeholder>

Stakeholder #4: <Name of stakeholder>

Stakeholder roles and responsibilities

Stakeholder #1: <Name of stakeholder>

Project role/s: <Outline the stakeholder’s role in the project here.>

Responsibilities: <List the stakeholders responsibilities relating to their project

Stakeholder #4: <Name of stakeholder>

Project role/s: <Outline the stakeholder’s role in the project here.>

Training and development

Stakeholder #1: <Name of stakeholder>

Stakeholder #2: <Name of stakeholder>

Overarching communication/engagement strategies

Stakeholder specific engagement strategies

Stakeholder #2: <Name of stakeholder>

Stakeholder #3: <Name of stakeholder>

 <List your specific strategies here.>

Stakeholder #4: <Name of stakeholder>

Stakeholder #5: <Name of stakeholder>

 <List your specific strategies here.>

Performance review schedule.

Stakeholder #1: <Name of stakeholder>

Stakeholder #3: <Name of stakeholder>

Performance review milestones:

 <List the milestones (e.g. 4 weeks, 10 weeks, 16 weeks) on which you

Stakeholder #4: <Name of stakeholder>

By signing below, I <include trainer/assessor name here>, in my capacity as

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