Closing the sale
The most important portion of the sales presentation is the closing. There are many closing pointers to watch
out for. It might be either –
 Verbal
 Non-Verbal
Here is our final worksheet form, which we can use to recognize the pointers and take appropriate action.
Closing Pointers
"To us, it seems good."
"Can you give further
detail about this?"
“We have a lot of stock at the
moment, but it's a solid idea.”
Close Statement
Worksheet
Closing strategy Statements for Closing
Direct close “Wonderful, let's complete the
legalities by signing these
forms.”
Preventing event closure "………. And it will help your
business in this way. Please sign
this paperwork if I have
answered your concerns
Closed-off special concession “We can deliver on your preferred
date if you make an order with us
right away, and we'll also offer you
an extra 5% off your first order.”
 The customer pays close
attention to the presentation
and appears happy (Non-verbal
clue)
Benefits summarized closing
“Thus, once more, these are the
potential advantages of our
collaboration; all I need is your
signature over here to seal the
deal.”

Servicing the sale

A quality after-sale experience is crucial, so it’s is important that we make sure to give it. In order to boost
customer happiness, minimize buyer's disappointment, and improve the buyer-seller connection, follow-up is
carried out following a sale.

Servicing-the-sale worksheet
How would we react or behave?
Procedure for calculating
the value
Follow-through The following post-sale services will be provided to our customers as a
result of our commitment to them: –
 In order to help sales staffs quickly respond to customer
inquiries, we will provide training on the characteristics
and advantages of our apple products. 
 We'll make advantage of a built-in stock system that alerts us
automatically when stock levels are low.
 The firm will be given the option of using credit to make
payments easier.
 Customers who purchase apple products from us, we will
give extended guarantee and warranty. Consequently, this
strategy will increase sales and profit. 
Follow-up  Our manager will personally thank everyone who contributed to
the decision-making process as well as other managers when the
agreement is signed.
  To know if our customers are pleased with our product and
service or encounter any problems, a monthly email survey will
be created and delivered to them.

Expanding Sales When we start supplying Apple computers, we'll strive to increase our
sales by –
 We'll attempt to upsell upgraded MacBook and MacBook Pro
models.
 We will establish relationships with the Apple Company and
endeavour to distribute a wider range of products, including
iPhone, iPad, Wearables, Home, and Accessories.