The goal is to understand the customer's business needs and set a clear next step. The structure suggests opening by asking how they are doing and introducing yourself. Link to your services being available during COVID-19. Ask about their current needs and projects. Close by agreeing on a next step such as a quote or follow up call. The call to action section emphasizes setting a clear next step like getting a new order, lead, or scheduled follow up call.
The goal is to understand the customer's business needs and set a clear next step. The structure suggests opening by asking how they are doing and introducing yourself. Link to your services being available during COVID-19. Ask about their current needs and projects. Close by agreeing on a next step such as a quote or follow up call. The call to action section emphasizes setting a clear next step like getting a new order, lead, or scheduled follow up call.
The goal is to understand the customer's business needs and set a clear next step. The structure suggests opening by asking how they are doing and introducing yourself. Link to your services being available during COVID-19. Ask about their current needs and projects. Close by agreeing on a next step such as a quote or follow up call. The call to action section emphasizes setting a clear next step like getting a new order, lead, or scheduled follow up call.
To understand if there is a business match and how’s their
business doing. What are the customer’s current needs and requirements? Your main goal is to have a clear next step after the call: have a lead to pass on to the team Get some indication of when the next project might happen. (make a note) Agree to call next week/next month to touch base. Send more information on Slack Chanel to follow up the next day/week.
The Structure
Opening statement with a trigger:
Hi, how are you? Briefly, introduce yourself Talk about trigger (TPD) How are things for your business in the wake of the Government's new guidelines? Are you working from home or are you still in the office? Link to Mrkting Wizards status: Introduce Mrkting Wizards briefly - We are still open as usual, our marketing and web development capabilities are still available to you offering efficient lead time. Back to them: Ask regards current needs? Do you have any projects that are stuck at the moment? Close and call to action: Conclude with their problems i. Agree on the next step ii. Is there anything that you would like us to quote for, we are extending our capabilities in this difficult time to help you boost your business in this difficult time.
Call To Action
Have a clear next step after the call. Choose one.
To have a new order/lead i. Any projects on the table I could help with? ii. What projects do you have running right now on a marketing budget? iii. Are you currently developing any parts of your website? Get some indication of when the next project might happen (make a note) i. When is the next project happening? ii. When do you want to start getting conversions? Think of lead times. Agree to call next week/next month to touch base. Give them a chance to choose. Next week (Monday or Tuesday) i. Morning or Afternoon ii. 1 pm or 3 pm iii. Confirm call
Close
Do you have any areas which you are particularly looking
to improve on? Just to wrap this up then, you are looking to improve on..................................................... I am more than confident that we can improve these for you, having experienced this first-hand! Thank you for your time and I look forward to working with you very soon!