1 Follow up My Visiting Card

2 Check Salary Account

3 Issue Wifi
4 Issue DG
5 Follow up Dome Light
6 Follow up Training Rista
7 Follow up Bill folder
8 Follow up Straw Stand
Follow up Supari Tray
Follow up Starter Plate
Follow up Cruet Set
Follow up Service Door needs handle
Issue Service Door
Register
Duplicate Note
Dressing of Wire
Bread Basket
News Paper Stand Waiting
Reservation Dairy
UPS
Glass door noise
Helmet Stand
Hostess Desk Yellow Duster
Staff Laundry
Printer
Intercom

Follow up Pending Equipments

Business Result
Sale
Cost

Marketing Marketing
Sales Sales
Operations Operations Ambience
Operations Food
Operations Service
Operations Front Line Staff

Front Line Staff

Operations Front Line Staff
Operations Front Line Staff
Operations Front Line Staff
Operations Front Line Staff
Operations Front Line Staff
Operations Front Line Staff
Operations Front Line Staff
Operations Front Line Staff
Operations Front Line Staff
Operations Front Line Staff
Operations Front Line Staff
Operations Front Line Staff
Operations Front Line Staff

Operations Front Line Staff

Operations Front Line Staff
Operations Front Line Staff
Operations Front Line Staff
Operations Back End Team

Operations Back End Team

Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team

Operations Back End Team

Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Operations Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
Administration Back End Team
 1
2
3
4
5
6
7
8
9
F & B Service 10
11
F & B Service 12
F & B Service 13
F & B Service 14
F & B Service 15
F & B Service 16
F & B Service 17
F & B Service 18
F & B Service 19
F & B Service 20
F & B Service 21
F & B Service 22
F & B Service 23
F & B Service 24
F & B Service 25

F & B Service 26
F & B Service 27
F & B Service 28
F & B Service 29
F & B Production 30
31
F & B Production 32
Stewarding 33
Stewarding 34
House Keeping 35
House Keeping 36
House Keeping 37
Purchase 38
Safety & Security 39
Safety & Security 40
IT 41
Engineering 42
Engineering 43
Learning & Development 44
Store 45
Store 46
47
Learning & Development 48
Accounts 49
Accounts 50
Accounts 51
Accounts 52
Accounts 53
Accounts 54
Accounts 55
Accounts 56
Human Resources 57
Human Resources 58
Human Resources 59
Human Resources 60
Human Resources 61
Human Resources 62
Human Resources 63
Human Resources 64
Human Resources 65
Human Resources 66
Human Resources 67
Human Resources 68
Human Resources 69
Human Resources 70
Human Resources 71
 Records

Menu
Indent
Guests

Standard Operating System

Procedures & Standards Manual

Standard Operating System
Table Layout
Opening Check List
Duty Chart
Points Covered in Daily Briefing
Briefing Register
Flow Chart of Service
Chart of Additional Job Responsibilities
Daily Inventory Report
Indent
Opening Check List
Cover Entry Register
Closing Check List
Closing Report
Monthly Inventory Report
Verbal Feedback Register
Guest Feedbacks
First time Dining Guests of The Day.
Take Away Guests of The Day.
Keys Chart
Lights Board
Enquired Guests
Procedures & Standards followed as noticed.
Daily Sales Report
Section Allocation
Daily Inventory Report
Job Allocation
Indent
Daily Inventory Report
Indent
Daily Inventory Report
Indent
Check List of Cleaning Schedule
Purchase Order
Key Register
Lost & Found Register
Complaint Register
Complaint Register
Total Preventive Maintenance System
Training Calander
Received
Issued
List of Vendors
Happy Sheet
Night Audit Report
Sales Report Bill Number wise
Sales Report Item wise
Break of sales dine in, ...
Session End Report
Day End Report
Month to Date Report
Year to Date
Strength of Man Power
Staff Details
Duty Chart
Punctuality Report
Attendance Register
Documents of Staff
Performance Management System
Uniform
Shoe
Locker
Accomodation Room
Name Badge
SIM
Mobile
PMS ( Performance Management System)
Result ( Lose / Breakeven / Profit ) = Sale - Cost
60 100 40

Lose
Breakeven ( Gross Operating
Profit

Gross Operating Profit

1 Rent
2 Electricity Bill
3 Water Bill
4 Diesel
5 Maintenance Cost
6 Garbage Disposal
7 Labour Cost ( Employees on Pay Roll ).
8 Agency ( Security Guards )
Laundry Cost
What do you Market Product
To whom do you Market Guests
How do you Market Media
Using Salwar while serving & Clearing
Getting Something while entering the restaurant from Kitchen & Clearing something while entering kitchen
ntering kitchen
 1 Restaurant Operations Manager
2 Reception Manager
3 Floor Manager
4 Kitchen Manager
Hostess
Greeting the Huest with a warm welcome
Check for Number of Persons
Check with the Guest if they have any Reservation wi
Check for The preferred Table by the Guest.
Escort The Guest to the Table.
Introducing the Section holder to the Guest.
Entry of Cover Entry Register
5 Captain Greeting the Guest
Go along with the Guest
Seating The Guest
Offering The Menu
Taking Order
Repeat the Order

6 Steward Greeting the Guest

Seating The Guest
Treating The Guest
Removal of Extra Covers

7 Person in charge of Pickup

8 Person In charge of Table Cleaning
9 House Keeping Person
10 Valet Driver
ny Reservation with us.
he Guest.
 Monday Tuesday Wednesday Thursday Friday
Captain Santosh 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM
Captain Bhim Sen Break Break Break Break Break
Captain Karan Singh Break Break Break Break Break
Steward Ajay Break Break Break Break Break
Steward Himanshu Das Break Break Break Break Break
Steward Rohan Ghosh Break Break Break Break Break
Steward Putu Bora Break Break Break Break Break
Steward Suraj 1pm 1pm 1pm 1pm 1pm
Steward Nirjoy Break Break Break Break Break
Saturday Sunday
10:00 AM 10:00 AM
Break Break
Break Break
Break Break
Break Break
Break Break
Break Break
1pm 1pm
Break Break
 1 Attendance
2 Duty Chart
3 Punctuality
4 Uniform
5 Waiters kit
6 Hygiene & Grooming Standard
Checking 7 Job Allocation
8 Section Allocation
9 Availablity & Non Availability
Briefing 10 Reservations if any
11 Procedures & Standards Manual
12 Flow Chart of Service
13 Chart of additional Job Responsibilities
14 Menu Knowledge
Training 15 Standard Operating Procedures
16 Procedures & Standards followed as noticed
17 Guest Feedbacks
Sharing feedbacks 18 Management Feedbacks
Job Allocation
Back Area
Side Station
Table Tops
Inventory
Indent
Store Pickup
PDR 8 7 6
5
9 4
10 3
11 2
14 12 1
 Chart of additional Job Responsibilities
Captain Santosh Briefing
Captain Bhim Sen Daily Inventory
Captain Karan Singh Indent
Steward Ajay Monthly Inventory
Steward Himanshu Das Ambience
Steward Rohan Ghosh Maintanence
Steward Putu Bora
Steward Suraj
Steward Nirjoy
Subject to Changes
 QOU Total Restaurant Store Table Setu Side Station
Bottle Water Bisleri 1 Ltr 24 16
Bottle Water Kinley 1 Ltr 6
Soda Kinley 750 Ml 20
Aerated Drink Thumsup Coca Cola 250 Ml 28
 Dining Operating Supplies
Name of The Items
1 Paper Napkin
2 Bottle Water
3 Tooth Pick
4 Salt
5 White Pepper Powder
6 Tomato Sauce
7 Chilly Sauce
8 Vinegar
9 Soya Sauce
10 Sweet Sounf
11 Diamond Sugar
12 Supari

Billing Counter Requirements

1 Printer Roll
2 Stapler

Packing Materials

Stationery Requirements
1 A4 Sheet
2 Corbon Sheets
3 Eraser
4 Pencil
5 Pen
6 Cartridge

House Keeping Supplies

Hand wash Liquid
C Fold Tissue
Toilet Tissue
Urinal Cake
Collin
Harpic
Odoni Room freshner
 Stewarding Requirements
Soap Oil
Scrubber

Kitchen Raw Materials

Vegetables
Mint Leaf
Lemon
Ginger
Garlic
Beans
Carrot
Tomato
Onion
Broccoli
Mushroom
Cauliflower
Potato
Babycorn
Green Peas
Sweet Corn

Dairy Products
Milk
Curd
Butter
Cheese
Paneer
Fresh cream

Non Veg
Egg
Chicken
Mutton
Mutton Keema
Fish
Prawns

Provision
Rice
Oil
Atta
Maidha
Papad
Noodles
Pickle
Satay Stick
Indian Spice Powder Chatmasala
Lentil Tur Dal
Rajmah
Black Dal
Ghee

Beverage
Bottle Water
Soft Drink Pepsi
Soft Drink 7up
Soft Drink Mirinda

Dry Fruits
Cashew Nuts
Raisens

Charcoal

Gas
 Diesel

Petrol

Ready Food
Ice Cream Vanilla
Ice Cream Strawberry
Ice Cream Chocolate
Ice cream Butterscotch
Dry Fruits

Fruits
Sweet Lime
Pineapple
Watermelon
Muskmelon
Orange
Mango

Laundry

Printing Cost
Time Number ofTable Number Type of Guest
5
 Name of the Guest
1 Balasubramani 7411125623
2 Prasanna Kumar 9844421250
 Section Allocation
Date 18.07.22
Day Monday
Strength
Captains 4
Stewards 6
House Keeping Person 5
Ground Floor
Sections Section 1 Section 2
Total Number of Tables
Table Numbers
Captains Santosh
Stewards Himanshu
Person In-charge of Pickup Nirjoy
Person In charge of Table Clearance & Cleaning Martin
Person In charge of Back Area Pilush
House Keeping Pilush
First Floor
Sections Section 1 Section 2
Total Number of Tables
Table Numbers
Captains Karan Bheem
Stewards
Person In-charge of Pickup
Person In charge of Table Clearance & Cleaning Immanuel
Person In charge of Back Area Pirosh
House Keeping Pirosh
Bill Number
 For The Day

Sale
Lunch Dinner Total
Budget
Actual
Variance
Average

Number of Tables handled

Actual
Average

Cover Statement
Budget
Actual
Variance
Average

Average Per Cover

Budget 1000
Actual
Variance
Average

Dine In Take Away Home Delivery On Line Orders

Swiggy Zomato
 For The MTD

Sale

Lunch Dinner Total

Budget

Actual

Variance

Average

Number of Tables handled

Actual

Average

Cover Statement

Actual

Average
Average Per Cover
Business Result 1

Sale 2
Cost 3

Marketing 4
Sales 5
Operations 6
Administration Human Resources 1

Operations Front Line Staff 6

Back End Team

Front Line Staff F & B Service 9

Back End Team F & B Production 22

Back End Team Stewarding 23
Back End Team House Keeping 24
Back End Team Purchase 25
Back End Team Safety & Security 26
Back End Team IT 27
Back End Team Engineering 28
Back End Team Learning & Development 29
Back End Team Accounts 30
 UNIT ; Aromas of Biryani
Details of Employees i
B|RANCH ; Jayanagar

Designation Mobile Number DOJ

Restaurant Manager Arumugam.K 9980037365

Sl.No Department Designation Mobile Number

1 Operations Front Line Staffs F & B Service Hostess
2 Operations Front Line Staffs F & B Service Cashier Aman 9041118883
3 Operations Front Line Staffs F & B Service Cashier Amith 9148644332
4 Operations Front Line Staffs F & B Service Captain Santosh 9078922977
5 Operations Front Line Staffs F & B Service Captain Kumar 7899359332
6 Operations Front Line Staffs F & B Service Captain Bhim Sen 7337721640
7 Operations Front Line Staffs F & B Service Captain Karan Singh 8050374573
Operations Front Line Staffs F & B Service Captain Shailendra 7406221419
8 Operations Front Line Staffs F & B Service Steward Ajay 8904099645
9 Operations Front Line Staffs F & B Service Steward Himanshu Das 7892721293
10 Operations Front Line Staffs F & B Service Steward Rohan Ghosh 8876279361
11 Operations Front Line Staffs F & B Service Steward Putu Bora 9365947583
12 Operations Front Line Staffs F & B Service Steward Suraj 8135932165
13 Operations Front Line Staffs F & B Service Steward Nirjoy 8217010614
14 Operations Back End Team Store & Purchase Store & Purchase Incharge
21 Operations Back End Team Stewarding Dish wash Dukharu 9353078128
22 Operations Back End Team Stewarding Pot wash Khargeswar
23 Operations Back End Team Stewarding Pot wash Arjun 8099732401
24 Operations Back End Team House Keeping Emanual 8761993457
25 Operations Back End Team House Keeping Pilush 8099911436
26 Operations Back End Team House Keeping Martin 8472060558
27 Operations Back End Team House Keeping Pirosh 8453672194
28 Operations Back End Team House Keeping Punsrang 9032378973
31 Operations Back End Team Safety & Security Valet Driver Pawan Bhat 8197110671
Kamal Kunwar 9645687238
Covers 15
Floor prefered First
Arrival Time 8:00 PM
Menu TDH Menu
Reference if any Mr.Mani
Billing Instruction if any
Price Rs.900 + Tax
20% Discount

Breakup of Vegetarians / Non Vegetarians 50 / 50

Nenu
Welcome Drink Coke / Fresh Lime Soda ( Optional)

Soup Cream of Broccoli / Sweet Corn Chicken ).

Starters
Vegetarian Non Vegetarian
Gobi Sholay Kebab Chicken Lollipop
Bharwan Tandoori Aloo Guntur Chicken

Main Course
Vegetarian Non Vegetarian
Veg Hyderabadi Chicken Kolapuri
Kadai Paneer
Dal Makhani

Indian Breads to order

Rice
Vegetarian Non Vegetarian
Pot Biryani - Jack Fruit Chicken Dum Biryani

Dessert Gajjar ka Halwa with icecream

 Designation
Restaurant Manager

Sl.No Department Designation

1 F & B Service Hostess
2 F & B Service Cashier
3 F & B Service Captain
4 F & B Service Captain
5 F & B Service Steward
6 F & B Service Steward
7 F & B Service Person Incharge of Pickup
8 F & B Service Clearance and Cleaning Person
9 House Keeping House Keeping Person
10 Store & Purchase Store & Purchase Incharge
11 F & B Production Executive Chef
12 F & B Production Andra
13 F & B Production North Indian
14 F & B Production Coastal
15 F & B Production Tandoor
16 F & B Production Chinese
17 F & B Production Dessert & Beverage
18 Stewarding Pot wash
19 Stewarding Dish wash
 In Time Out TimeIn Time Out Time
Arumugam.K

In Time Out TimeIn Time Out Time

Nagaraj

Roshan
Nikhil
Parvathaih
Vijay

Sanjitroy
Shib Prosad
Madhan DX
9.30
Sudhakar
Chandra Shekhar
Praveen

Burma

Yellamma
Kariamma
Whether Supporting Documents towards Joining formalities has been submitted or Not.
Remark as Yes or No
Name Author CPan CardBank PasMedical CVoters IDPhotoes
1 Satish K Jadhav
2 Arumugam.K
3 Suresh P
4 Ramesh Kumar V
5 Praveen A
6 Padma
7 Mitran
8 Bupen
9 Dulal Yes Yes
10 Bimal AcYes Yes Yes
11 Dheeraj Yes
12 Arjun Yes Yes
13 Krishna Yes Yes
14 Sanjoy Yes Yes Yes
15 BireswarYes Yes
16 Bipul Yes
17 Bhim BahYes
 10:00 AM
Date Day 1 2 3 4 5 6 7
Designation Captain
Name Santosh
01.07.22
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16 Saturday P
17 Sunday P
18 Monday P
19
20
21
22
23
24
25
26
27
28
29
30
31
 1
Attendance
11.30 AM
8 1 2 3 4 5 6 7 8 1
Captain Captain
Santosh Santosh

P P
P P
P P
 6.30 PM
2 3 4 5 6 7 8