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CITATION
Adams, L. J., MacLean, R. R., Portnoy, G. A., Beauvais, J., & Stacy, M. A. (2022, March 21). Psychology Trainee and
Supervisor Perspectives of Multicultural Supervision. Psychological Services. Advance online publication.
http://dx.doi.org/10.1037/ser0000643
Psychological Services
In the public domain
ISSN: 1541-1559 https://doi.org/10.1037/ser0000643
The development and dissemination of multicultural competence in the field of clinical psychology is
garnering increased attention. Providing multicultural supervision enhances multicultural competence and
benefits the supervisor, supervisee, and client. However, there is little research on how multicultural
supervision is provided and how it could be improved. The purpose of this study was to evaluate
multicultural supervision and identity-related harassment within two cohorts of interns (N = 18) and 40
psychology supervisors from a large New England Veterans affairs (VA) Healthcare System. Response
rates were 72.2% for trainees and 42.5% for supervisors. Respondents indicated there is significant
variability across supervisors in the types and frequency of supervision techniques used. Trainees identified
behaviors they would like supervisors to offer more; the most common were “discussion of client’s cultural
or ethnic background as it relates to clinical presentation or client perspective of challenges” and “discuss
how aspects of diversity, power, privilege could influence the therapy relationship.” Supervisors also
indicated what behaviors they would like to offer more, with the most common being “provide examples of
conceptualization or theory that directly incorporate identity” and “provide time/opportunity in supervision
for my own self-reflection and examination.” A majority of trainees and supervisors (76.9% and 68.8%,
respectively) reported experiencing harassment based on an aspect of their identity, most commonly
originating from clients. We discuss recommendations for improving multicultural supervision and
addressing harassment.
Impact Statement
Multicultural supervision enhances multicultural competence and benefits the supervisor, supervisee,
and client. This study identified multicultural behaviors that both psychology interns and their
supervisors wanted to experience/offer. Recommendations are offered for improving multicultural
supervision.
Cultural competence for psychologists is having an awareness can be disseminated throughout professional psychological prac-
of one’s own cultural assumptions and biases, understanding the tice (APA, 2017). More recent social movements, such as #metoo
worldviews of all clients, and developing skills to appropriately and the recent societal pushback against systemic racism, paired
work with diverse groups, including via less traditional roles, such with a greater emphasis within clinical training programs to
as that of an advocate (Ancis, 2004; Sue et al., 1992; Toporek et al., enhance training experiences on matters related to diversity,
2010). It includes the knowledge and understanding of how have created an impetus for developing multicultural competence
identity develops, how to incorporate the developmental and within psychology.
contextual antecedents of identity, and how to recognize within- Supervision (individual or group) is a means by which multi-
group differences while also acknowledging the influences of self- cultural competence and its facets, such as cultural humility
identity and the intersectionality of coexisting identities (American (Hook et al., 2016; Tervalon & Murray-García, 1998) and cultural
Psychological Association [APA], 2017). Additionally, psychol- sensitivity (Ridley et al., 1994), can be fostered, developed, and
ogists have been urged to consider how multicultural competence disseminated throughout the discipline. Supervision is a require-
ment of psychology training that fosters professional and personal
development, with the goal of promoting competence in multiple
domains, including individual and cultural diversity (American
Meaghan A. Stacy https://orcid.org/0000-0002-6907-8960 Psychological Association, 2012; Kaslow et al., 2009). In supervi-
Correspondence concerning this article should be addressed to Meaghan A. sion, trainees can discuss and process critical events such as those
Stacy, VA Connecticut Healthcare System, 116B, 950 Campbell Avenue, related to multiculturalism, identity, diversity, harassment, and
West Haven, CT 06516, United States. Email: meaghan.stacy@yale.edu discrimination (Bertsch et al., 2014). Multicultural supervision is
1
2 ADAMS, MACLEAN, PORTNOY, BEAUVAIS, AND STACY
supervisors with respect to “competence,” “frequency of discus- and lacked a valid VA email address were given the option to submit
sion,” and “importance” of multicultural awareness and diversity. an anonymous paper copy in-person to a department mailbox, via
The supervisor survey consisted of 10 questions, each with sub- email, or via postal mail. We received one anonymous paper copy of
items, and with the language adapted for the supervisor perspective. the survey, which a member of the study team manually entered into
For questions about “competence,” “frequency of discussion,” and REDCap; all others were completed via REDCap.
“importance” of multicultural awareness and diversity, supervisors
were asked to compare themselves to other VACT supervisors. The
Analysis
survey included the same content as the trainee survey except that
trainees were asked about identity-related harassment at any point in Data were exported from REDCap and analyzed using JASP
their training and at the current site, whereas supervisors were only software (JASP Team, 2020). We calculated descriptive and fre-
asked about identity-related harassment during their time at this VA. quency data for primary analysis. To examine differences in survey
In both the trainee and supervisor surveys, an initial screen asked responses between trainees and supervisors, we calculated indepen-
whether the respondent had ever experienced harassment (inappro- dent samples t-tests, Mann-Whitney U tests (when the outcome was
priate remarks, behaviors, and interactions based on an aspect of not normally distributed), and chi-square tests. For 5-point agree-
your identity, such as sex, race, gender identity sexual orientation, ment scales, we were more interested in whether trainees and
religion, etc.,) at VACT. If yes, respondents could identify what supervisors agreed than in the level of agreement and therefore
aspect of [their] identity had been the subject of harassment. Then dichotomized these variables into disagree (1–3) and agree (4–5).
respondents could check where the harassment originated using the Significance for all tests was evaluated at p < .05.
following options: “client,” “client’s family member,” “supervisor,”
(or “trainee” for supervisor survey), “nonpsychology employee at
Results
VACT,” or “stranger” (supervisor survey also included an option for
other psychologist). The response rate for the trainee survey was higher than for the
Each survey was able to be completed in approximately 20–30 supervisor survey (72.2%; n = 13 and 42.5%; n = 17, respectively).
min. The study team, this VA’s Psychology Training Committee, Because invitations were sent to all supervisors taking part in the local
and the larger Psychology Department reviewed and adapted the training committee, which also included supervisors who did not
survey content. The psychology interns at the time of the survey provide individual clinical supervision to these cohorts, we expect the
(2019–2020) provided feedback on the length of the survey which true response rate of supervisors is higher than reported. Of the 26
included feedback that the length of the survey was acceptable. multiculturally-focused behaviors in which supervisors could engage
(Supplemental Tables 1 and 2), trainees reported that local VA
supervisors engaged in an average of 9.6 (SD = 5.65; range =
Participants
0–17) behaviors, whereas supervisors reported personally engaging
Current and past psychology interns from the 2018–2019 and in an average of 14.1 (SD = 4.67; range = 5–21) behaviors (Table 1).
2019–2020 cohorts (a total of 18 interns) were eligible to participate There was a statistically significant difference between trainees’ and
in the trainee survey. The study team disseminated the supervisor supervisors’ report of supervisors’ engagement in multiculturally-
survey to 40 psychology supervisors, with the request that only focused supervisory behaviors, t(28) = 2.36, p = .03, with supervisors
those who had provided individual supervision to interns for 2018– reporting higher engagement. All participants (trainees and super-
2019 and/or 2019–2020 respond to the survey. To protect individual visors) were asked about the perceived consistency across supervisors
identity and ensure the anonymity of respondents, we did not collect regarding the types and frequency of behaviors utilized in supervision
identifying or demographic information in either survey. (Table 2). Trainees and supervisors both agreed that there is variability
between supervisors in both the types (n = 11, 84.6% and n = 16,
94.1%, respectively) and frequency (n = 10, 76.9% and n = 16,
Administration
94.1%, respectively) of multiculturally focused supervisory beha-
Using email addresses on file with the Psychology Department, viors. Chi-square tests revealed no statistically significant differences
the study team sent invitations to participate in the survey to trainees between trainees and supervisors with respect to types, χ2 (1, 30) =
and supervisors. The response period was open for 2.5 weeks for 0.06, p = .81) or frequency, χ2 (1, 30) = 0.69, p = .41, of behaviors
both groups. Up to three automatic reminders were sent to those who used by the supervisor. There were no differences in ratings of
had not completed the survey by the deadline. Participation was supervisor competence between supervisors (Mdn = 6.00) and trai-
voluntary and no incentive was offered. nees (Mdn = 5.5), U (Nsupervisors = 16, Ntrainees = 12) = 109, p = .5546.
Survey data were collected and managed using Research Elec- Similarly, there were no differences in perceptions of how strongly the
tronic Data Capture (REDCap) tools hosted at this VA Medical department’s supervisors value multicultural awareness and diversity
Center (Harris et al., 2009, 2019). REDCap is a secure, web-based between supervisors (M = 7.41, SD = 1.70) and trainees (M = 6.38,
software platform designed to support data capture for research SD = 1.45), t(28) = 1.75, p = .0914. The behaviors that both trainees
studies, providing (a) an intuitive interface for validated data and supervisors would like to engage in more during supervision are
capture; (b) audit trails for tracking data manipulation and export listed in Table 3. The top behaviors that trainees would like their
procedures; (c) automated export procedures for seamless data supervisors to engage in more frequently to increase trainees’ learning
downloads to common statistical packages; and (d) procedures about multiculturalism and diversity were (a) “Discussion of client’s
for data integration and interoperability with external sources. cultural or ethnic background as it relates to clinical presentation or
Access to VA REDCap requires a valid VA email address; therefore, client perspective of challenges” (n = 9, 69.2%) and (b) “Discuss how
interns from the previous cohort (2018–2019) who had since left VA aspects of diversity, power, privilege could influence the therapy
4 ADAMS, MACLEAN, PORTNOY, BEAUVAIS, AND STACY
Table 1
Reported Use in Supervision of Multiculturally-Related Supervision Behaviors as Reported by Interns and Supervisors
Trainees Supervisors
Behaviors most reported N (%) Behaviors most reported N (%)
Discussed how aspects of diversity, power, 10 (76.9) Discussion of privilege and power dynamics 16 (94.1)
privilege could influence the therapy
relationship
Discussion of client’s cultural or ethnic 9 (69.2) Made affirming comments regarding 16 (94.1)
background as it relates to clinical inclusivity, acceptance, and equality
presentation or client perspective of
challenges
Discussed their own limits in their (the 9 (69.2) Disclosed some aspect of their (the 16 (94.1)
supervisor’s) knowledge of multiculturalism supervisor’s) own identity in supervision
Discussed multicultural issues for every case 0 (0) Specifically discussed the Cultural Formulation 2 (11.8)
Interview from DSM-5 to understand the
client and the client’s experience
Shared that they had requested consultation 1 (7.7) Facilitated discussion about appropriate use of 3 (17.6)
from another supervisor or clinician assessment tools with diversity or minority
populations.
Discussed trainings they (the supervisor) had/ 1 (7.7) Discussed multicultural issues for every case 4 (23.5)
were taking to develop their own skills
Specifically discussed the Cultural Formulation 1 (7.7) Provided examples of conceptualization or 4 (23.5)
Interview from DSM-5 to understand the theory that directly incorporates identity
client and the client’s experience (e.g., Minority Stress Model, ADDRESSING
model)
Note. DSM-5 = The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition; ADDRESSING = Age, Developmental disabilities, acquired
Disabilities, Religion, Ethnicity, Sexual orientation, Socioeconomic status, Indigenous group membership, Nationality, and Gender.
relationship” (n = 7, 53.8%). There were four behaviors that no model)” (n = 6, 35.3%) and (b) “Provide time/opportunity in super-
trainees identified as wanting supervisors to engage in more fre- vision for my own self-reflection and examination” (n = 5, 29.4%).
quently: (a) “Assign readings or trainings,” (b) “Specifically discuss There were two behaviors that no supervisors identified as wanting to
the Cultural Formulation Interview from Diagnostic and Statistical engage in more frequently during supervision: (a) “Discussion of harass-
Manual of Mental Disorders 5th Edition (DSM-5; American ment of clients” and (b) “Make affirming comments regarding inclusivity,
Psychiatric Association, 2013) to understand the client and their acceptance, and equality.”
experience,” (c) “Display ‘safe zone’ stickers or other visible signals As shown in Figure 1, a majority of trainees and supervisors
to convey environment of openness,” and (d) “Discussion of [76.9% (10/13) and 68.8% (11/16), respectively] reported
harassment of clients.” The top behaviors that supervisors reported experiencing harassment, defined as inappropriate remarks, beha-
wanting to engage more in during supervision to demonstrate and/or viors, and interactions based on an aspect of identity (e.g., sex, race,
increase supervisors’ expertise in multiculturalism and diversity were gender identity, sexual orientation, religion) at this VA Medical
(a) “Provide examples of conceptualization or theory that directly Center. Of the 10 trainees who reported experiencing harassment,
incorporate identity (e.g., Minority Stress Model, ADDRESSING seven (70.0%) indicated they had discussed it with a supervisor.
Table 2
Consistency of Perceived Supervisor Behavior and Frequency
Trainees Supervisors
Agreement (agree/strongly agree) N (%) Agreement (agree/strongly agree) N (%)
There is significant variability between my 11 (84.6) There is significant variability between 16 (94.1)
individual supervisors regarding the types of individual VACT supervisors regarding the
behaviors they have used (i.e., different types of behaviors they have used (i.e.,
individual supervisors use different different individual VACT supervisors use
behaviors) different techniques)
There is significant variability between my 10 (76.9) There is significant variability between 16 (94.1)
individual supervisors regarding the individual VACT supervisors regarding the
frequency of behaviors they have used (i.e., frequency of behaviors they have used (i.e.,
different individual supervisors use the different individual VACT supervisors use
techniques above more frequently than the techniques above more frequently than
others) others)
Note. VACT = VA Connecticut.
PERSPECTIVES OF MULTICULTURAL SUPERVISION 5
Table 3
Behaviors That Trainees and Supervisors Would Like to Engage in to Increase Their Competence About Multiculturalism and Diversity
Trainees Supervisors
Behavior most endorsed N (%) Behavior most endorsed N (%)
While most trainees indicated their experiences of harassment had (n = 1, 9.0% of supervisors reporting harassment). There were no
originated from their clients (n = 9, 90.0% of trainees reporting significant differences between trainees and supervisors in the reported
harassment), strangers (n = 7, 70.0% of trainees reporting harass- frequency of experience of harassment, χ2 (1, 29) = 0.24, p = .62.
ment), or another employee (n = 4, 40.0% of trainees reporting
harassment), two trainees (20.0% of trainees reporting harassment)
Discussion
identified that the harassment originated from a psychology super-
visor. Of the 11 supervisors who reported harassment, they reported Multicultural supervision has the potential to promote professional
a slightly lower, but broadly similar, pattern of experienced harass- and personal development, while focusing on cultural issues relevant to
ment at this site that originated from their clients (n = 10, 91.0% of the assessment or treatment of diverse clients. Multicultural supervision
supervisors reporting harassment), strangers (n = 5, 45.0% of can also be used as a mechanism to address incidents of harassment
supervisors reporting harassment), another employee (n = 5, experiences by trainees, which may be an indicator of diversity
45.0% of supervisors reporting harassment) or from a trainee resistance in organizations (Probst et al., 2008; Thomas, 2020).
Figure 1
Experience of Harassment Across Trainee and Supervisor Surveys
Note. See the online article for the color version of this figure.
6 ADAMS, MACLEAN, PORTNOY, BEAUVAIS, AND STACY
Because multicultural supervision benefits the supervisor, super- assigned readings and trainings, and already see visible signs to
visee, and client, it is important to understand what specific super- convey a “safe zone” or environment of openness; as such, it is
visor behaviors trainees and supervisors perceive as aspects of unclear if these behaviors are not seen as useful or if they are being
multicultural supervision that may increase learning. This article done sufficiently and do not warrant additional efforts. More
addresses several gaps in the extant literature by identifying psy- research is needed to clarify whether trainees do not view these
chology trainee experiences and perceptions of multicultural super- specific behaviors as priorities for enhancing their multicultural
vision, experiences and use of supervision to address harassment, competency and understanding, do not have an awareness of how
and these perceptions of supervisors. these may be beneficial to their training, feel they are sufficiently
Trainees and supervisors both reported that supervisors engage in done, or view other behaviors as greater agents for learning.
a range of multicultural supervision behaviors in terms of frequency In our sample, supervisors rated themselves as engaging in
and types of techniques, consistent with literature demonstrating significantly more multiculturally-focused supervisory behaviors
that supervisors differ in which cultural issues they discuss and than trainees perceived the supervisors to be engaging in. This
consider applicable to supervision (Hird et al., 2004). However, 16 finding reveals a potential blind spot among supervisors who may be
out of 17 supervisors in this study endorsed having utilized three overstating their multicultural competence, at least from the per-
behaviors: (a) discussing privilege and power dynamics; (b) making spective of trainees they supervise. Research that examines
affirming comments regarding inclusivity, acceptance, and equality; multiculturally-focused supervisory behaviors directly (e.g., obser-
and (c) disclosing some aspect of their (the supervisor’s) own vation), rather than via self-report could shed light on the discrep-
identity in supervision. These behaviors are in line with behaviors ancy between supervisors’ and trainees’ perceptions of behavior.
that have been identified in the literature as behaviors essential to A majority of trainees and supervisors reported experiences of
supervision in general. For example, discussion of power dynamics harassment, most commonly originating from clients. These rates of
is inherent to psychodynamic supervision (e.g., Frawley-O’Dea, harassment are consistent with the literature on harassment in other
2003; Sarnat, 2016), and self-disclosure is often utilized in building healthcare education settings (e.g., Fnais et al., 2014), though higher
supervisory alliance (e.g., Knox et al., 2008; Ladany & Walker, than what has previously been reported for psychology trainees
2003). These three behaviors may be useful starting points in (Cencirulo et al., 2020; deMayo, 2000). This suggests that psychol-
fostering conversations about how supervisors are already providing ogy supervisors should expect trainee harassment to occur and
or can enhance their provision of multicultural supervision, even for proactively discuss harassment in supervision early on, consistent
those who may not personally prioritize it. We have included the full with literature on supporting trainees in broader healthcare settings
survey in the Supplemental Materials so that readers can benefit (e.g., Goldenberg et al., 2019). It is important to note that two
from using the survey if they wish to adapt/adopt a similar site trainees identified a supervisor as the source of harassment based on
assessment. some aspect of identity and one supervisor reported harassment had
Although supervisors can enhance their multicultural supervision originated from a trainee at this training site. Proactively discussing
practice by including additional techniques, there was no consensus harassment in the context of multicultural supervision may not only
among trainees or supervisors on which behaviors to incorporate. support and teach trainees to navigate these challenging trainee–
This suggests that supervisors are not expected to offer the same client dynamics, but also inhibit inappropriate comments or harass-
techniques and would likely benefit from tailoring their practice to fit ment within the supervisory dyad as well.
their own style, experience, and expertise. However, based on the This article has several limitations. First, this is a small sample
behaviors that trainees most commonly noted, we encourage super- from a single healthcare system that may not be representative of all
visors to consider including discussion of client’s cultural or ethnic psychology training sites. Some trainees completed this survey
background as it relates to clinical presentation or client perspective electronically while others completed a hard copy due to limitations
of challenges, and discussion of how aspects of diversity, power, of technology available to those no longer employed by VA; this
and privilege could influence the therapy relationship. Notably, may have inhibited responses from those unable to complete an
these two supervision behaviors closely align with recommenda- electronic version. Further, the anonymous nature of the survey
tions in the American Psychological Association (APA) guidelines limited the demographic data available, though we hope this mini-
(APA, 2017) and the literature (e.g., Butler, 2015; Hays, 2016; mized socially desirable responses. We asked about supervisor
Patallo, 2019), and these types of multiculturally responsive super- experiences in the past year and supervisors may have responded
vision techniques can positively influence the experiences of trai- differently if we asked them to consider behaviors they engaged in
nees from minority backgrounds (Jendrusina & Martinez, 2019). over a longer timeframe. We also asked supervisors to opt in to
We also encourage supervisors to consider including behaviors that completing this survey if they had provided individual supervision
supervisors reported wanting to engage more in during supervision, to interns during this timeframe, but it is possible that some
such as discussing examples of conceptualization or theory that respondents may have provided responses regardless of type of
directly incorporate identity such as the Minority Stress Model supervision they have engaged in. Additionally, although the list of
(Meyer, 2003) or the ADDRESSING model (Hays, 2016). supervisory behaviors was compiled from the psychology supervi-
Some behaviors were not requested by any trainee to enhance sion literature, it may not be exhaustive; multiculturalism may be
their knowledge and skill in multicultural supervision (e.g., dis- incorporated into supervision in ways that remain unidentified. We
cussing the harassment of clients, displaying “safe zone” stickers, or also did not ask specifically which behaviors the participants felt
specifically discussing the Cultural Formulation Interview). It is of would reflect effective multicultural supervision; indeed, we asked
note that about half of trainees reported they were already being about what supervisors behaviors would increase their learning
PERSPECTIVES OF MULTICULTURAL SUPERVISION 7
about multiculturalism and diversity. Finally, data was collected multicultural counseling competence. Journal of Counseling Psychology,
amidst the coronavirus disease (COVID-19) pandemic and just prior 52(4), 490–496. https://doi.org/10.1037/0022-0167.52.4.490
to a large-scale national acknowledgement of systemic racism, both deMayo, R. A. (2000). Patients’ sexual behavior and sexual harassment: A
of which highlighted disparities in racial minority populations. survey of clinical supervisors. Professional Psychology, Research and
Practice, 31(6), 706–709. https://doi.org/10.1037/0735-7028.31.6.706
Perceptions and prioritization of multicultural awareness and advo-
Fnais, N., Soobiah, C., Chen, M. H., Lillie, E., Perrier, L., Tashkhandi, M.,
cacy may have since shifted.
Straus, S., Mamdani, M., Al-Omran, M., & Tricco, A. C. (2014).
Despite these limitations, this article expands the larger psychol- Harassment and discrimination in medical training: A systematic review
ogy education literature by providing insight on trainees’ and and meta-analysis. Academic Medicine, 89(5), 817–827. https://doi.org/10
supervisors’ experiences and perceptions of desired multicultural .1097/ACM.0000000000000200
supervision and how to improve it. Supervisors may consider Frawley-O’Dea, M. G. (2003). Supervision is a relationship too: A contem-
working to incorporate additional multicultural supervision techni- porary approach to psychoanalytic supervision. Psychoanalytic Dialo-
ques and proactively discussing harassment in the workplace. Future gues, 13(3), 355–366. https://doi.org/10.1080/10481881309348739
research is needed to assess the effectiveness of such techniques, and Gatmon, D., Jackson, D., Koshkarian, L., Martos-Perry, N., Molina, A.,
explore which behaviors provide the greatest benefit for supervisors, Patel, N., & Rodolfa, E. (2001). Exploring ethnic, gender, and sexual
orientation variables in supervision: Do they really matter?. Journal of
supervisees, and clients. This might be done through qualitative
Multicultural Counseling and Development, 29(2), 102–113. https://
analyses to better contextualize how these behaviors are conducted
doi.org/10.1002/j.2161-1912.2001.tb00508.x
and experienced. It would also be useful to have an understanding of Goldenberg, M. N., Cyrus, K. D., & Wilkins, K. M. (2019). ERASE: A new
whether trainees also engage in any of these behaviors in supervi- framework for faculty to manage patient mistreatment of trainees. Aca-
sion that might increase their understanding of multiculturalism and demic Psychiatry, 43(4), 396–399. https://doi.org/10.1007/s40596-018-
diversity, as contributions around culture brought up by both 1011-6
trainees and supervisions may increase learning. Green, M. S., & Dekkers, T. D. (2010). Attending to power and diversity
in supervision: An exploration of supervisee learning outcomes and
satisfaction with supervision. Journal of Feminist Family Therapy,
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