Assessment Templates

BSBPMG515 Manage project human resources

BSBPMG516 Manage project information and communication
Student ID Student Name

First Name: OSCAR

bv025237
Last Name: Perez Yara

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X group as required
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X College’s Academic Integrity Policy, and I believe other group members have done the
same

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Complete all assessment tasks, upload the Templates document and submit in Moodle for grading.
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Greystone College Australia BSBPMG515-BSBPMG516 Assessment Templates Version 1.0520 Page 1 of 21

TASK 2 - Manage a project for Boutique Build
Australia
Template instructions: You will be using this templates document to submit all your final works
for this assessment. You will be using the appendices in the required resources folder and
following assessment instructions for file sharing and communication with others using Slack.
You will need to complete each appendix and add the information to this single document
under the relevant headings.
Do NOT submit your individual appendices on Moodle for marking.
Follow the instructions in each part to paste in your completed appendix and write your reports
using business writing principles. Format each part using a consistent font, style and spacing and
follow the headings and directions as set out below.
Remove all red instructions before submitting on Moodle and use the correct file name: student
ID_First name_BSBPMG515 BSBPMG516 Assessment Templates.doc

Greystone College Australia BSBPMG515-BSBPMG516 Assessment Templates Version 1.0520 Page 2 of 21

PART 1 - Task A: Information and communication planning

Appendix 1:
Communications Management Plan

Boutique Build Australia

COMMUNICATIONS MANAGEMENT PLAN

Version 1.0

08/03/2021

VERSION HISTORY

Version Implemented Revision Approved Approval Reason

#
By Date By Date

1.0 Project 08/03/2021 Nick Garcia 08/03/2021 The entire

manager information is
completed

UP Template Version: 01/07/18

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 TABLE OF CONTENTS

1 introduction 5

1.1 Purpose of Communications Management Plan 5

2 stakeholder identification and analysis 5

3 communications Vehicles 5

3.1 Communications Matrix 5

3.1.1 Project Meetings 6

3.1.2 Project Reporting 6

APPENDIX A: REFERENCES 8

introduction

Purpose of Communications Management Plan

The overall objective of a Communications Management Plan is to promote the success of a project
by meeting the information needs of project stakeholders. The boutique build Australia
Communications Management Plan (CMP) defines the project’s structure and methods of
information collection, screening, formatting, and distribution and outline understanding among
project teams regarding the actions and processes necessary to facilitate the critical links among
people, ideas, and information that are necessary for project success.

The intended audience of the boutique build Australia CMP is the project manager, project team,
project sponsor and any senior leaders whose support is needed to carry out communication plans.

stakeholder identification and analysis

Name Title Contact Communicat Vehic Comments

ion le

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Nick Company Nickgarcia@boutiquebuild.co Review the Slack Overseeing
Garcia Director m.au communicati Email the
on Phon development
management e of the
plan, project
approvals
and receive
the
milestones
updates.

Aldo Building & Aldoromeo@boutiquebuild.co Project Team Slack responsible

Romeo Operations m.au meetings Email to manage
manager Phon tradespeople
e and the
building of
the
demonstrati
on kitchen at
the
exhibition
stand.

Juan Project jescalante451@gamil.com Project Slack Project

Escalant manager status Email planning,
e Valek meetings, Phon implementat
project e ion and
status project
reports developing.

Emily Su Marketing Emilysu@boutiquebuild.com.a Marketing Slack, It

and sales u reports, Email Coordinates
manager status , ‘Colour Your
reports. Phon World’
e seminar
stage.

Administrat Danstreep@boutiquebuild.co Weekly Slack Assistant

Dan
ion m.au reports Email Administrato
Streep
assistant Phon r will
e organize the
exhibition
registration,
Brisbane
flights and
hotel
accommodat
ion and to
send out the
200 free
home show

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 tickets.

Jimmy Finance Jimmychang@boutiquebuild.c Communicati Slack Run all

Chang manager om.au on and Email financial
information, Phon reports for
finance e all areas.
reports.

Anna Staff 1 Annaarmstrong@gmail.com As require Email Collecting

Armstro Phon details of
ng e customers
and
tradespeople
.

Mariann Staff 2 Marianne Karlu@gmail.com As require Email Collecting

e Karlu Phon details of
e customers
and
tradespeople
.

David Staff 3 DavidMann@gmaill.com As require Email Collecting

Mann Phon details of
e customers
and
tradespeople
.

Trader 1 SharonAlarcon@gmail.com As require Email Building the

Sharon Phon kitchen.
Alcorn e

Yousef Trader 2 Yousefpatel@gmail.com As require Email Building the

Patel Phon kitchen.
e

communications Vehicles

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Communications Matrix

Vehicle Target Description Frequen Owner Distribution Intern Comme

Purpose cy Vehicle al/ nts
Extern
al

Slack and All Base All the Nick Slack Interna No

cloud-base stakehold information time, Garcia l commen
informatio ers to keep all lifecycle ts
n sharing the of
system communicat project
ion on a
base data,
sharing all
the data
with the
staff.

A monthly Project To Monthly Project Face to face interna No

meeting of team overseeing manag meetings, l commen
the members the er email and ts
managem performanc records
ent team e of the
project

Weekly Project Weekly Weekly Project Face to face interna

progress team meetings to manag meetings, l
meetings members determine er email and
of project and the progress records
team stakehold of the
members ers project

Social stakehold Different As soon Emily Social media Interna No

media and ers and channels to the Su advertiseme l and commen
phone potential communicat project nt, extern ts
message customers e the has brochures, al
marketing purpose of advance banners and
the d. marketing.
company in
the
company

Project Meetings

Meeting Description Frequency Owner Internal/ Comments/

Purpose External Participants

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Project kick Introduce the project Once, starting Nick Internal The whole
off team the project Garcia team

Status
Meeting Check the progress Weekly Julian Internal Project
of the project Parad team
a

Change
Request Informing about Once when a Julian Internal Project
Meetings changes of the change is Parad team and
project needed. a CEO

Closure
Meeting Finishing and When the Nick Internal The entire
conclusion of the project finishes, Garcia Project
project team

Project Reporting

Meeting Description Frequency Owner Internal/ Comments/

Purpose External Participants

Project kick Introduce the project Once, starting Nick Internal The whole
off team the project Garcia team

Status
Meeting Check the progress Weekly Julian Internal Project
of the project Parad team
a

Change
Request Informing about Once when a Julian Internal Project
Meetings changes of the change is Parad team and
project needed. a CEO

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Closure
Meeting Finishing and When the Nick Internal The entire
conclusion of the project finishes, Garcia Project
project team

Communications Management Plan approval. If you have delegated authority, approval of the plan
may not be required, therefore you will be the undersigned.

The undersigned acknowledge they have reviewed the boutique build Australia Communications
Management Plan and agree with the approach it presents. Changes to this Communications
Management Plan will be coordinated with and approved by the undersigned or their designated
representatives.

Signature
: Oscar Perez Yara Date: 08/03/2021

Print
Name: Oscar Perez Yara

Title:
Mr.

Role:
Project Manager

APPENDIX A: REFERENCES

The following table summarizes the documents referenced in this document.

Document Name Description Location

and Version

the boutique build Information about how the Brisbane

Australia communication during the
project is going to be managed.

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Continuing PART 1 - Task B: Information and communication implementation

Continuing PART 1 - Task B: Information and communication implementation

Appendix 4:
Boutique Build Australia - Project Status Report
Project Status Report:

Project Name: Boutique Build Australia

Project report: Project status report

Date: 08/03/2021

Progress reports: project specific

The primary staff were chosen by the details that are needed for the show.

People will be prepared by Aldo Romeo multi week prior, the spending plan for the preparation is
remembered for the monetary report.

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Project information and communication issues

The staff should be educated about the significance of every client who visits the stand, which
implies the deals of it are straightforwardly influenced by the Brisbane show.

Each staff taking an interest in the show will get an internet preparing and correspondence plan
for those days.

Impact of issues and changes required.

Whether any of the staff is showing low execution, we compose a report which goes
straightforwardly to the chief.

Report developer: Oscar Perez Yara

Signature: Oscar Perez Yara

Date: 08/03/2021

PART 2 - Task A: Human resource project planning

Appendix 3
Boutique Build Australia
Australian Home Show human resources briefing report

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Create a Work Breakdown Schedule using a digital tool or excel spreadsheet. Suggested tools,
you could use a Gantt chart in www.smartsheet.com or use Microsoft 365 Planner. Alternatively
choose another tool by checking with your trainer. To submit, add a link to your WBS or take a
screen shot. If using an excel sheet, submit separately.

Boutique Build Australia

Australian Home Show human resources briefing report.

Project organization and structure

Personnel resource requirements

Three laborers of Boutique Build Australia who will regulate gathering data from expected clients
and will give all the clarification of why the organization is the most ideal alternative to build up their
remodel.

The media instruments are fundamental for show the items and administrations additionally it is the
best approach to be in contact with the workplace.

Staffing levels

Emily Su is in charge for promoting and planning the home show speakers for the 'Shading your
World' stage, information assortment, pamphlets and pennants and any remaining showcasing
exercises.

Specialized merchants to construct another planner kitchen at the presentation stand.

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Aldo Romeo (building and activities supervisor) accountable for the kitchen set up and the
preparation of the chose individuals.

Dan Streep, Assistant Administrator will put together the display enlistment, Brisbane flights and inn
convenience and to convey the 200 free home show passes.

Jimmy Chang will be liable for project funds.

Individual tasks expected of staff

Exhibition staff are to:

Captivate the consideration of possible clients.

High levels of information about the thing they are selling and the certainty to clarify everything bit
by bit.

Our staff should be energetic, and they will go to in the most aware manner to every individual who
goes to the stand.

The staff should oversee the data of the organization in the media apparatuses that we
accommodate the occasion.

Everyone on the staff will assist with gathering client data.

Tradespeople are expected to:

Complete the expand on schedule.

Explain to the clients the particulars and how they will do the remodel with the assistance of the
media instruments.

Staff competencies

Exhibition staff should be able to:

Communicate and answer each question which the client does in a skillful and formal manner with an
everyday language to be straightforward.

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Use procedures to show why they should put resources into our organization. Non-verbal
communication is significant exhibiting how eager we are that they accomplish the work with us.

Tradespeople should be able to:

Finish the development on schedule.

Manage the principles of value when they construct the kitchen.

Demonstrate to the client how the organization will do their activities, the time that you need to
finish the remodel and the spending that we should build up the makeover.

Project Role Descriptions

Exhibition staff:

Be submitted with the memory of the new likely clients, clarifying why we are the most ideal choice
to do their works, and clarifying that they are our need.

Tradespeople:

Have the characteristics to disclose to the clients with a media instrument how they do the
undertaking.

Strategies for preparing and managing staff

Exhibition staff:

give instructing a week before the headliner.

Human resource management methods, techniques and tools

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Awards if you are the individual who sells more or give more clients to our information.

One Supervisor will be accountable for following the staff execution.

Techniques for managing and improving staff performance.

At the day's end, the director will furnish us with a report about the presentation of everybody on
the staff.

Guaranteeing every one of the conveniences to our workers.

Performance measurement criteria

Each one in the staff will have a rundown of new clients. Consistently we will check the number of
individuals they have in the information.

The following day, the director will call the clients to ensure if their experience was palatable.

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Continuing PART 2 - Task A: Human resource project planning

Appendix 5
Boutique Build Australia
Staff Allocation Report
Staff allocation report

Courtesy Staff:

Name Reasons for selection

Anna Armstrong Satisfies the profile that we are searching for.

Has a high capability in each ability and her manager accept that
she is the demonstrate individual for this job

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Lilian Dexter The standard capabilities of her are appropriately for the work.
She is committed and dependable.

David Mann supplements his involvement with home shows with an

undeniable level in the three abilities that we are searching for.

Tradespeople:

Name Reasons for selection

Yousef Patel
Having a benefit, can communicate in distinct dialects, and has
great abilities in carpentry.

Sharon Alarcon
Is qualified with a high rate in our three models. The manager said
she is shown to be in the presentation.

Nicholas Waters
Is an individual who should be in the occasion because he is
energetic about his job. His colleagues said that is a joy work with
him.

Continuing PART 2 - Task C: Project staff management

Write a report
HR Performance Report
Boutique Build Australia:

HR Performance Report

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Project Name: Australia Home show exhibition

HR Performance Anna Armstrong

Report

Date: 29-04-2021

This performance report is based on the behaviors of staff member Anna Armstrong
in the Brisbane Home Show. For that, it was necessary to speak with the employee

Aspects to consider during the interview:

1. Tardiness with work hours

2. lack of responsibility with the delivery of information

3. Use of mobile phone during business hours

4. interaction with co-workers was not ideal

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The interview was conducted with the employee in which she explained the main reasons
why her performance during the event was poor.

She said that at the time she was afraid and had some family problems that did not allow
her to be 100% and that is why she was more aware of the cell phone

The importance of reinforcing concepts that allow:

- Collection of customer data for future business

- products and services.

- punctuality

- adequate distribution of information (brochures)

- reinforce skills so that clients have a better impact on eye contact

- body language

-Trust

In addition, the importance of data collection for future business was reinforced and it was
explained that the company expects to expand to the state of Queensland, (Sunshine
Coast and Gold Coast) during the next five years and the objectives for the weekend are
the following:

- 300 potential clients in the next events

- 100 new and potential merchants

A letter of commitment was made from the employee in which she emphasizes her
responsibility, customer management, proactivity, punctuality.

The company undertakes to carry out with Anna Armstrong in training in the improvement
of communication tools

Report developer: OSCAR PEREZ YARA

Signature:

Date:
29-04-2021

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PART 3 - Finalise human resource activities and review communication
outcomes

Write a report
Project Closure Report
Delete this instruction when complete. Refer to assessment instructions and write your final
Project Closer Report in approximately 350 words or more using business writing principles.

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