CHAPTER III

PRODUCTION OR OPERATIONS PLAN

This chapter tackles the different parts in making a Production or

Operational Plan. This chapter includes Technical Production Description,

Production or Operation Process, Labor Requirement, Production Schedule,

Machinery or Equipment Requirements, Materials and Supplies Requirement,

Plant or Facility Location, Utilities Requirement, Plant Layout, Waste Disposal

System, Quality Control System, and Production Cost.

III.1 Technical Production Description

Royal Crown’s Beauty product and cosmetics is a beauty products and

cosmetic product shop. It offers some beauty care products like lip tint,

foundation, mascara and others. It also offers hair care, skin care, nail care

and other beauty care. The shop also offers a promo once a month and an

exclusive promo once a year. There will be also a suki card for those who are

a loyal customer and with that card, they can earn points which they could use

for the exclusive promo

Below is an example of product description of a commonly known

beauty product.

 Lip tint is a beauty product applied to the lips to give them color,

often without much gloss or shine included. Generally, the tint is

applied to bare lips, and the color will slightly stain the skin; it is

also occasionally referred to as lip stain. It is intended to be

 worn by professionals, employee, student, and anyone who

wants to. This is commonly used as an enhancer to the lips to

give color.

 Lowest price with guaranteed safety and quality

III.2 Production or Operations Process

Once the customer looks and enter, the shop, the staff will greet them

with a big generous smile and will ask what are they looking for and/or what

they need. The Staff will show the direction of what the customer’s need and

the customer is free to roam around to look for other products and cosmetics

that they may buy. The shop is divided into three columns as they enter the

shop; the beauty products area; the cosmetics area; hair products and other.

Although these three sections are divided, the customers can pay in one

counter found within the store. For bulk orders, customers must fill-up an

order form. The products that they ordered will be followed after 2-3 working

days if the products are available in store or depending on the shipment of the

products. Customers have to wait in line in order to pay for their purchases.

The estimated time for each customer will be about 5-10 minutes. In the

process, the Electronic Cash Register will be use.

III. 3 Labor Requirement

The staff needed to manage the business is a total of six staffs.

 The business needs one supervisor, three saleslady/salesman, one

cashier, and one security guard. The owner will act as the supervisor for the

store.

The following that are listed below are the requirements for each

employee needed:

Saleslady/Salesman

Qualifications:

 Any gender is accepted and must have integrity

 Graduate of senior high school at least

 With good personality and communication skill

 Customer-oriented

 18 years and above

Requirements:

 Resume

 NBI clearance

 Diploma

 Certificate of Employment (from the Previous job)

 3 pieces 2x2 picture (recent picture)

 2 valid ID’s

 Drug test
Cashier

Qualifications:

 Any gender is accepted as long as possesses professionalism

and integrity

 Graduate of senior high school at least 10

 With good personality and communication skills

 18 years and above

 Drug test

Requirements:

 Resume

 NBI Clearance

 Diploma

 3 pieces 2x2 picture (recent picture)

 2 valid ID’s

Security Guard

Qualifications:

 Any gender is accepted and must have integrity

 Graduate of high school at least

  With good personality and communication skill

 Customer-oriented

 Drug test

 Excellent response skills and calm

Requirements:

 Resume

 NBI clearance

 Diploma 11

 Certificate of Employment (from the Previous job)

 3 pieces 2x2 picture (recent picture)

 2 valid ID’s

 Diploma of Security Guard training

III. 4 Production Schedule

III. 5 Machinery or Equipment Requirement

 Electronics Cash Register

 Computer set

 CCTV

 Flat Screen (advertisement of the product)

III.6 Materials and Supplies Requirement

 Baskets

 Record keeping

 Mirror

 Display rack

 Chairs

 Price Tagger

III.7 Plant or Factory Location

The Royal Crown’s Beauty product and cosmetics is located at Dahlia

Street, Polomolok, South Cotabato.

III.8 Utilities Requirement

 Electricity

 Internet Connectivity

 Water

 TV

 Phone Service

III.9 Plant Layout

III.10 Waste Disposal System

The waste disposal system was adapted from the Department of

Environment and Natural Resources; Environmental Management Bureau.

 Collection - >Transportation - > Recycling/Landfills

III.11 Quality Control System

Quality Planning Quality Control Quality Quality

Assurance Improvement

Plan Do Check Act

Determine Monitor specific Determine if Increase

what will be the products earning measurement of the effectiveness

quality on the to determine if quality is and efficiency of

products and how they meet appropriate by the project when

quality will be performance evaluating overall corrective actions

measured measurement performance on a such as Change

thresholds regular basis to Requests

defined in the ensure the

quality project will satisfy

management customer quality

plan expectations

III.12 Production Cost

The business’ estimated total production cost per annum is 4,000,000

php.