VNPT BUSINESS CENTER – THAI SOCIALIST REPUBLIC OF VIETNAM

NGUYEN BRANCH INDEPENDENCE-FREEDOM-HAPPINESS

PHO YEN SALES DEPARTMENT

No: 01 /TTKD TNn-PBHPYN

Pho Yen City , July-28th -2022.

QUOTATION OF CALL CENTER SERVICE

To: DAINESE VIETNAM CO., LTD From: VNPT Thai Nguyen

Tel: (0208) 3 663000 Date:
Email: Mobile:

Thank you for your interest in VNPT Thai Nguyen services, As a high quality
outbound telemarketing and call center services provider based 100% in the Vietnam,
we work hard to provide each client organization with the best price without
compromising the quality of the call. Here are 2 solutions for your request below:
1. Solution 1: IP Equipment Call Center
* Brief Introduction:
- Using the IP Analod equipment with total 50 phone number calling in same
time (System is not provided by VNPT).
- Using the analod phone line: VNPT analog line.
* Advanted Point:
- Free management and storage fee because of the direct transaction in IP
Equipment Call Center .
* Noted point:
- Higher fixed costing (~20.000.000 đ).
- Using the LAN Internet System for connecting the IP Phone.
- Matainance the hardware equipments from the natural disasters as
thunderstorm or lightning ( electronic devicea are more sensitive to surge
damage from a lightning strike
* Quiotation

Quantit Amount
No Cost Price Note
y (VND)
I Fixed Cost
Call Center 50
20.000.00 phone number
1. Call center System 20.000.000 01
0 calling in same
time
Analog phone 36.000.00 Estimated for
2 1.200.000 30
Devices 0 30 devices
Free if using
VNPT Line
3 0 01 0 the VNPT
Costing
Internet line
56.000.00
Total Amount
0
II Monthly Costing
 Phone number 22.000đ/
1 01
costing month
Based on
price of
2 Calling Fee Apendix 1
VNPT
Calling Price

2. Solution 2: VNPT VCC Call C enter

* Brief Introduction:
- Using Mobile Virtual Network Operator made by VNPT
- Using both the analod phone line and mobile phone line required by Customer

* Advanted Point:
- Using mobile number as call representator, no limited calling lines in the same
time, no limited charge in changed area code rules.
- Free fixed cost, free operator cost, free maintaince fee for hosting service and no
human operator cost.
- Save 40% compare to using analog phone line
- Stable and strong phone signal in anywhere even in No 3G/4G/wifi Zone
- Connecting both anolog phone line and mobile phone line in one solution
- Controling process in real time data and recording function
- Available for expanding the line and capacities in any area, region.
- Available for multiple demand from business customers: receptionist line,
internal line for company, mobility team – group,CRM for customer service, outbound
sales team outside, outbound marketing, telesales,…
- Available for connecting other services from VNPT
* Quotation
- 01 Number for Hotline
- 02 Number for sub-hotline: fixed line phone started number with 1900, 1800
- 30 number fo sub-mobile phone: VNPT vinaphone sim/card )
 Amount
No Cost Price Quantity Note
(VND)
Only one
I Register system 500,000 1 500,000
time for all
II Monthly fee        
1 Phone Charge        
1.1 Hotline fee 299,000 1 299,000  
1.2 Mobilephone line 49,000 30 1,470,000  
1.3 AdminManagement fee 780,000 1 780,000  
Based on
price of
2 Calling and SMS fee      
VNPT Call-
ing Price
  Total Amount     2.549.000  

Note:
- Currency: Viet Nam Đồng VND (not included 10% VAT and valid in 30 day)
- Available Subline by: Fixed line phone, IP phone, mobile phone,… especially if the
number is using the Vinaphone network can get the promotion and sales
- Time for setup the network: 03 days from the date of signing contract
For further and details information, please feel free for contact:
Mrs: Trần Thu Oanh – VNPT Sales Executive
Phone: 0913067099; Email: oanhttt.tnn@vnpt.vn
Regards!

VNPT PHỔ YÊN

APPENDIX 1

VNPT BUSINESS CENTER – THAI SOCIALIST REPUBLIC OF VIETNAM

NGUYEN BRANCH INDEPENDENCE-FREEDOM-HAPPINESS
PHO YEN SALES DEPARTMENT

VNPT CALLING PRICE FOR FIXED PHONE LINE AND FACSMILE

SERVICES
1. Detail Price for calling services ( Fee not included 10% VAT)

Fixedphone
Fixedphone no line
No Serivce line, Note
(Gphone)
facsmile
1 Internal Calling Free
Local calling in registered
1 200đ/ minutes  
are/city/province
Cross area calling fee
2  
(PSTN)
Free in
- VNPT Calling (from
80,00đ/first 6 seconds Block
 3 VNPT number to VNPT
) - 13,33đ next seconds 6+1
number)
seconds
- Other telecomunicator 80,09đ/first 6 seconds
 4
providers ) – 14,85đ next seconds