Joan Forero Mejía

Collection Professional

Profile Details
Passionate in financial analysis, accounting experience, superior knowledge Barranquilla, Colombia, +57
in customer service and collaborative attitude with cross-functional areas. 3012786255
My bilingual written and verbal skills in both Spanish and English allow me to jforerom92@gmail.com
express ideas briefly and clearly, my BBA with emphasis in Finance altogether Date of birth
with my Diploma in B.A. make me a professional oriented to key data 10/09/1992
transformation and analysis to provide support at High Level. Proven ability
Nationality
to establish and maintain excellent communication and relationships with
Colombian
Customers identifying their needs and driving best solutions to resolve their
incoming or pending billing/payment issues.
Skills
Resilience
Employment History
Treasury Professional at Liberty Latin America, Barranquilla initiative and decisions taker
May 2018 Present
Customer Care
Leading Collection effort of the Wholesale International Account
Receivables by coordinating Collection strategies to increase Collection
Leadership and Team player
rate and enhance levels of past due Aging balances through
payment tracking and payment plans follow up, account reconciliation, Microsoft Excel
etc.
Working alongside with the Project Manager to build, improve and Microsoft Power BI
automate Account Receivables and Collection reports in Power BI.
Generate reports in Excel of the Accounts Receivables, consolidation of
all markets Aging, KPI's of the Collection performance, calculation, and Languages
analysis of the Bad Debt Reserve, among others. Spanish; Castilian
Responsible of ensuring no payments goes by unaccounted for and
customer s account reconciliation by recording payments on the right English
account and on time.
German
Sales Representative at Banco Agrario de Colombia, Barranquilla
January 2018 May 2018

Helped to increase cash catchment by offering banking products in the Hobbies

Judicial Deposits segment to key clients.
Reading Continuos Learning
Upheld the highest standards of honesty, loyalty, trust integrity and
Social Service
customer care.
References
Education
Bachelor of Business Administration, Universidad del Norte,
Eduardo Solano Florez from
Barranquilla
February 2010 March 2015 SmartHop

Diploma in Administration in Business, Greystone College, Vancouver elsolanoflorez@gmail.com · +57

March 2015 September 2015 3002784459
Sylvana Forero Mejía from Civil
Courses Engineer Manager Contractor
Microsoft Excel Advanced, Udemy syfome@hotmail.com · +57
August 2021 August 2022
3003600912