Professional Documents
Culture Documents
CONTEXTS
circumstances
dependen
t on the nu
mber
of particip
ants involv
ed in
the comm
unication
process
INTRAPERSONAL
communication
This type of communication happens when
the same person acts as both the sender and
receiver of the message.
INTERPERSONAL
communication
This type of communication happens
when the sender and the receiver are
two different persons.
GROUP
communication
This type of communication happens
when there are more than one sender
and receiver interacting with one
another.
TYPES OF PEOPLE
in group communication
controlling
egalitarian
structuring dynamic
relinquishing withdrawing
WHAT TO DO IN GROUP
COMMUNICATION TO AVOID CONFLICT
compromising
competing collaborating
avoiding accommodating
PUBLIC
communication
This type of communication happens when
there is one sender giving a message to a
large group of receivers.
SPEECH
STYLES
speech styles
levels of la
nguage fo
rmality
in commun
icating
INTIMATE
style
We use this style when our relationship with
the receiver is very private.
CASUAL
style
We use this style when we interact among
friends and acquaintances.
CONSULTATIVE
style
We use this style when there is a professional
transaction or exchange between the
sender and the receiver.
FORMAL
style
We use this style when we have to follow
conventions as we deliver a
message to the receiver.
FROZEN
style
We use this style when the pattern and
features of the message to be delivered to the
receiver is non-negotiable.