Professional Documents
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Subject Description:
The COMPUTER SYSTEMS SERVICING NC II Qualification consists of competencies that must possess to
enable to install and configure computers systems, set-up computer networks and servers and to maintain and repair
computer systems and networks
Objectives: At the end of this module, the students should be able to:
1. Select correct program/application based on job requirements;
2. Access program/ application containing the information required according to company procedures;
3. Select, open and close desktop for navigation purposes; and
4. Carry out keyboard techniques in line with OHS requirements
Activity 1: Pre-Test
Directions: Carefully read the questions and chose the best answer from the options given. Write the letter on the
spaces provided.
_______1. These are used to perform specific tasks. What is it?
a. Typing keys c. Numeric keypad
b. Function keys d. Navigation keys
_______2. What is the main way to enter information on your computer?
a. Mouse c. Keyboard
b. Printer d. All of the above
_______3. These keys are used alone or in combination with other keys to perform certain actions. What is it?
a. Control keys c. Typing keys
b. Numeric Keys d. Function keys
_______4. Using this action or command can perform faster than using the mouse. What is it?
a. Command c. Keyboard shortcuts
b. Shortcuts d. Both a & b
_______5. The shortcuts can be seen at __________.
a. Icons c. Desktop
b. Menu bar d. Keyboard
_______6. This is sometimes defined more broadly to include the taskbar and Windows sidebar. What is it?
a. Taskbar c. Windows
b. Desktop d. Program
_______7. What will you do to see the whole desktop without closing any programs or windows?
a. Click the show task bar button. c. Click the home button.
b. Click the desktop bar button. d. None of the above.
_______8. What is one of the icons that you’ll see when you first start Windows?
a. My Computer c. My Documents
b. Recycle Bin d. Both a & b
_______9. What will you do if you want an easy access from your desktop to your favorite files or programs?
a. Move them c. Create a shortcut
b. Copy it d. Create a folder
_______10. Where can you find the files that you have deleted?
a. It no longer exists c. Recycle Bin
b. Undo it after deleting d. Both b and c
TRUE or FALSE: Write true is the statement is correct, otherwise choose false on the space provided.
_________________1. The desktop background is also called the wallpaper.
_________________2. If you spill liquid on the keyboard, quickly wipe it with dry cloth.
1 | MARILIE L. ESPERA
MOMA - Purok 6 Pob. Barobo, Surigao del Sur
0939 833 5382
@ esperamarilie@momanian.com
_________________3. Reconnect the keyboard once it is dry.
_________________4. Cleaning your computer regularly can help to keep it working properly.
_________________5. You can’t drag icons so you can’t move them again.
Discussion:
Information access is the freedom or ability to identify, obtain and make use of database or information
effectively. There are various research efforts in information access for which the objective is to simplify and make it
more effective for human users to access and further process large and unwieldy amounts of data and information.
DESKTOP FUNDAMENTALS
Double-clicking a desktop icon starts or opens the item it represents. For example, double-clicking the Internet
Explorer icon starts Internet Explorer.
If you want easy access from the desktop to your favorite files or programs, create
shortcuts to them. A shortcut is an icon that represents a link to an item, rather than
the item itself. When you double-click a shortcut, the item opens. If you delete a
shortcut, only the shortcut is removed, not the original item. You can identify
shortcuts by the arrow on their icon.
2 | MARILIE L. ESPERA
MOMA - Purok 6 Pob. Barobo, Surigao del Sur
0939 833 5382
@ esperamarilie@momanian.com
1. Locate the item that you want to create a shortcut for (within Windows Explorer, or your Computer folder, for
example).
2. Right-click the item, click Send To, and then click Desktop (create shortcut). The shortcut icon appears on your
desktop.
To add or remove common desktop icons
Common desktop icons include Computer, your personal folder, Network, the Recycle Bin, Internet Explorer, and
Control Panel.
1. Right-click an empty area of the desktop, and then click Personalize.
2. In the left pane, click Change desktop icons.
3. Under Desktop icons, select the check box for each icon that you want to add to the desktop, or clear the check
box for each icon that you want to remove from the desktop, and then click OK.
To move a file from a folder to the desktop
1. Open the folder that contains the file.
2. Drag the file to the desktop.
To remove an icon from the desktop
1. Right-click the icon, and then click Delete. If the icon is a shortcut, only the shortcut is removed; the original item
is not deleted.
Moving icons around
Windows stacks icons in columns on the left side of the desktop. But you're not stuck with that arrangement. You can
move an icon by dragging it to a new place on the desktop.
You can also have Windows automatically arrange your icons. Right-click an empty area of the desktop, click View,
and then click Auto Arrange. Windows stacks your icons in the upper-left corner and locks them in place. To unlock
the icons so that you can move them again, click Auto Arrange again, clearing the check mark next to it.
Note: By default, Windows spaces icons evenly on an invisible grid. To place icons closer together or with more
precision, turn off the grid. Right-click an empty area of the desktop, click View, and then click Align to Grid to clear
the check mark. Repeat these steps to turn the grid back on.
Selecting multiple icons
To move or delete a bunch of icons at once, you must first select all of them.
Click an empty area of the desktop and drag the mouse. Surround the icons
that you want to select with the rectangle that appears. Then release the
mouse button. Now you can drag the icons as a group or delete them.
Select multiple desktop icons by dragging a rectangle around them
If you're sure that you won't need the deleted items again, you can empty the Recycle Bin. Doing that will
permanently delete the items and reclaim any disk space they were using.
Picking a desktop background
One of the easiest ways to personalize your computer is to change the desktop background, also called the
wallpaper. You can choose one of the backgrounds provided with Windows, pick a favorite digital picture from your
own collection, or use a solid background color. You can also find pictures on the Internet designed to be used as
3 | MARILIE L. ESPERA
MOMA - Purok 6 Pob. Barobo, Surigao del Sur
0939 833 5382
@ esperamarilie@momanian.com
desktop backgrounds.
Activity 3: It is important to familiarize the in selecting and accessing program/applications containing the information.
Identify the following programs/applications below. Write your answer on the spaces provided.
____________________________ 1. It sits at the bottom of the desktop screen.
____________________________ 2. It contains small programs called gadgets.
____________________________ 3. These are small pictures that represents flies, folders, programs and other
items.
____________________________ 4. It is an icon that represents a link to an item.
4 | MARILIE L. ESPERA
MOMA - Purok 6 Pob. Barobo, Surigao del Sur
0939 833 5382
@ esperamarilie@momanian.com
____________________________ 5. It provides a list of choices, just as a restaurant does.
The following illustration shows how these keys are arranged on a typical keyboard. Your keyboard layout may differ.
Typing Text
Whenever you need to type something in a program, e-mail message or text box, you’ll see a blinking vertical line (l).
That’s the cursor, also called insertion point. It shows where the text that you type will begin. You can move the
cursor by clicking in the desired location with the mouse, or by using the navigation keys. In addition to letters,
numerals, punctuation marks, and symbols, the typing keys include SHIFT, CAPS LOCK, the TAB key, ENTER, the
SPACEBAR and BACKSPACE.
Key name How to use it
Press SHIFT in combination with a letter to type an uppercase letter. Press SHIFT in
SHIFT
combination with another key to type the symbol shown on the upper part of that key.
Press CAPS LOCK once to type all letters as uppercase. Press CAPS LOCK again
CAPS LOCK to turn this function off. Your keyboard may have alight indicating whether CAPS
LOCK is on.
Press the TAB key to move the cursor several spaces forward. You can also press
TAB
the TAB key to move to the next text box on a form.
Press ENTER to move the cursor to the beginning of the next line. In a dialog, press
ENTER
ENTER to select the highlighted button.
SPACEBAR Press the SPACEBAR to move the cursor one space forward.
Press BACKSPACE to delete the character before the cursor,
BACKSPACE
or the selected text.
5 | MARILIE L. ESPERA
MOMA - Purok 6 Pob. Barobo, Surigao del Sur
0939 833 5382
@ esperamarilie@momanian.com
Using keyboard shortcuts
Keyboard shortcuts are ways to perform actions by using the keyboard. They’re called shortcuts because they help
your work faster. In fact, any action or command you can perform with a mouse can be performed faster using one or
more keys on your keyboard.
Press ALT+F to open the File menu, then press P to choose the
Print command. This trick works in dialog boxes too. Whenever
you see an underlined letter attached to an option in a dialog
box, it means you can press ALT plus that letter to choose that
option.
Useful shortcuts
The following table lists some of the most useful keyboard shortcuts.
Press this To do this
Windows logo key Open the start menu
ALT+TAB Switch between open programs or windows
ALT+F4 Close the active item or exit the active program
CTRL+S Save the current file or document (works in most programs)
CTRL+C Copy the selected item
CTRL+X Cut the selected item
CTRL+V Paste the selected item
CTRL+Z Undo an action
CTRL+A Select all items in a document or window
F1 Display Help for a program or Windows
Windows logo key +F1 Display Windows Help and Support
ESC Cancel the current task
Application key Open a menu of commands related to a selection in a program. Equivalent to
right clicking the selection
Using navigation keys
The navigation keys allow you to move the cursor, move around in documents and webpages and edit text. The
following table lists some common functions of these keys.
Press this To do this
LEFT ARROW, Move the cursor or selection one space or line the direction of the arrow, or scroll a
RIGHT ARROW, webpage in the direction of the arrow.
UP ARROW or
DOWN ARROW
HOME Move the cursor to the beginning of a line or move to the top of a webpage.
END Move the cursor to the end of a line or move to the bottom of a webpage.
CTRL+HOME Move to the top of a document.
CTRL+END Move to the bottom of a document
6 | MARILIE L. ESPERA
MOMA - Purok 6 Pob. Barobo, Surigao del Sur
0939 833 5382
@ esperamarilie@momanian.com
PAGE UP Move the cursor or page up one screen
PAGE DOWN Move the cursor or page down one screen
DELETE Delete the character after the cursor or the selected text; in Windows, delete the
selected item and move it to the Recycle Bin
INSERT Turn Insert mode off or on. When Insert mode is on, text that you type is inserted at
the cursor. When Insert mode is off, text that you type replaces existing characters
Using the numeric keypad
The numeric keypad arranges the numerals 0 through 9, the arithmetic operators +
(addition), - (subtraction), * (multiplication) and / (division), and the decimal point as
they would appear on a calculator or adding machine. These characters are
duplicated elsewhere on the keyboard, of course, but the keypad arrangement
allows you to rapidly enter numerical data or mathematical operations with one hand.
To use the numeric keypad to enter numbers, press NUM LOCK. Most keyboards
have light that indicates whether NUM LOCK is on or off. When NUM LOCK is off,
the numeric keypad functions as a second navigation keys (these functions are
printed on the keys next to the numerals or symbols). You can use your numeric
keypad to perform simple calculations with Calculator.
Activity 4: Answer the following questions briefly and concise. 5 points each.
Questions:
1. In your own observation, does knowing the keyboard shortcuts helps you in doing your work quickly? Why?
_________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
2. Why is there a need to know and practice in using the keyboard properly?
_________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
7 | MARILIE L. ESPERA
MOMA - Purok 6 Pob. Barobo, Surigao del Sur
0939 833 5382
@ esperamarilie@momanian.com
Activity 5: Give five examples of the do’s and don’ts in taking good care of the keyboard.
1. _________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
2. _________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
3. _________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
4. _________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
5. _________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
Activity 6: Post-Test
Directions: Carefully read the questions and chose the best answer from the options given. Write the letter on the
spaces provided.
_______8. What is one of the icons that you’ll see when you first start Windows?
a. My Computer c. My Documents
b. Recycle Bin d. Both a & b
_______9. What will you do if you want an easy access from your desktop to your favorite files or programs?
a. Move them c. Create a shortcut
b. Copy it d. Create a folder
_______10. Where can you find the files that you have deleted?
a. It no longer exists c. Recycle Bin
b. Undo it after deleting d. Both b and c
TRUE or FALSE: Write true is the statement is correct, otherwise choose false on the space provided.
_________________1. The desktop background is also called the wallpaper.
_________________2. If you spill liquid on the keyboard, quickly wipe it with dry cloth.
_________________3. Reconnect the keyboard once it is dry.
_________________4. Cleaning your computer regularly can help to keep it working properly.
_________________5. You can’t drag icons so you can’t move them again.
References:
8 | MARILIE L. ESPERA
MOMA - Purok 6 Pob. Barobo, Surigao del Sur
0939 833 5382
@ esperamarilie@momanian.com
K -12 Department of Education- PC Hardware Servicing Learning Module
http://www.depedbataan.com/resources/9/k_to_12_pc_hardware_servicing_learning_module.pdf
CBC CHS NC11 Common Perform Computer Operations
https://docs.google.com/a/deped.gov.ph/viewer?
a=v&pid=sites&srcid=ZGVmYXVsdGRvbWFpbnxmaXh1cnBjMTk3NHxneDo3MzJmZGI1MTJlOGU0Mzlm
Things to remember:
"Man, the living creature, the creating individual, is always more important than any established style or system."
- Bruce Lee
Reviewed by:
9 | MARILIE L. ESPERA
MOMA - Purok 6 Pob. Barobo, Surigao del Sur
0939 833 5382
@ esperamarilie@momanian.com