003 - Letter To The Editor and Organizations - 2015

1
Road to HKDSE 2022
Writing Notes 3 (Letter to the Editor and organizations 給編者和組織的信)
A. Letter to the Editor (給編者的信)
格式一
Dear Sir / Madam,
Opening (開端)
Body (內文)
Conclusion (總結全文 + 期望)
Yours faithfully,
Chris Wong
Chris Wong
2
格式二
Dear Editor,
Opening (開端)
Body (內文)
Yours faithfully,
Chris Wong
Chris Wong
3
B. Letter to organizations (給組織的信)
格式一 (不知收件人姓名)
Dear Sir / Madam,
Opening (開端)
Body (內文)
Yours faithfully,
Chris Wong
Chris Wong
4
格式二 (知道收件人姓名)
Dear Mr. Leung,
Opening (開端)
Body (內文)
Yours sincerely,
Chris Wong
Chris Wong
5
Different Types of Letters to the Editor / Letters to Organizations
Reasons / Effects / Describe the situation Suggestions / Recommendations
題目考核重點
1 Learning English through Popular Culture 沒有明確的指引
The human desire to look attractive is universal and because of this, 建議寫法:
cosmetic surgery is now a multi-million dollar industry. Write a letter to
a. Reasons + Suggestions
the editor of the Hong Kong Express about the obsession with physical
beauty. (HKDSE English 2012 Q6) b. Effects + Suggestions
2 Learning English through Social Issues 1. Showing concern
You suspect that your neighbours are treating their pets badly. Write a 2. Give details of incidents
letter to the Society for the Prevention of Cruelty to Animals (SPCA)
3. Suggest what could be done
showing your concern and give details of any incidents of abuse you are
aware of. Suggest what could be done to ensure the welfare of the pets
and say why these measures are urgent. Sign your name ‘Chris Wong’.
(HKDSE English Sample Paper Q9)
3 Learning English through Social Issues 建議寫法:
Many people say that private school bus operators do not follow proper 1. Expressing concerns
safety procedures when dealing with young children and they argue
2. Describe the problem
that this may pose a danger. Write a letter to the Bus Operators
Association of Hong Kong to express your concerns and give three 3. Effects of the problem
recommendations for how private school bus services can be improved.
4. Three recommendations
(HKDSE English 2013 Q4)
4 Learning English through Poems and Songs 1. Write a letter to the Central
The Hong Kong Central Library is holding a language arts festival during Library
the summer break to enhance students’ interest in learning English.
2. Suggesting two interesting
Secondary schools have been asked to submit their suggestions for
activities to raise students’
activities at the festival.
interest in English
As the chairperson of the school’s Poetry Club, your teacher has asked
you to write a letter to the Central Library suggesting two interesting
activities. You should also explain how these activities would increase
students’ interest in learning English.

6
題目考核重點
5 Learning English through Short Stories 1. Choose an author for the activity
The Reading Club at your school is planning to hold a reading and explain why
week to promote students’ interest in reading and to improve
2. Suggest activities the author can
their English. One planned event is a “Meet the Author”
lead or help with
evening, when students get to meet a famous author.
As the chairperson of the Club, you have been asked to choose

one author to invite for the event. Write an email to Ms. Li, the
English teacher in charge of the Reading Club, mentioning your
choice of author. Explain why you have selected that author,
and suggest activities the author can lead or help with.
6 Learning English through Sports Communication 1. Write a letter to Ms Chan, your

A number of your classmates have expressed their principal
disappointment about physical education (PE) lessons at
2. Explaining why your classmates
school, saying that the lessons are not interesting. As the
are unhappy about existing PE
chairperson of the Class Association, you have decided to
lessons
reflect your classmates’ opinions about this to your principal,
Ms Chan. 3. Suggest two new activities that
could be introduced in future
Write a letter to Ms Chan explaining why your classmates are
PE lessons
unhappy about existing PE lessons. You should then suggest
two new activities that could be introduced in future PE lessons
and explain why students would prefer such activities.

7
7 Learning English through Popular Culture 1. Suggesting why they are worth
protecting
Recently the Hong Kong Government published a list of
2. Suggest how they can be
intangible cultural heritage items that the city should protect. protected
The following were on the list. 3. Write a letter to the editor
 Traditional egg tarts
 Mahjong
Write a letter to the editor of the Hong Kong Daily supporting

the Government’s choice of these two features of Hong Kong
culture, suggesting why they are worth protecting and how
they can be protected.
8 Learning English through Social Issues - Write a letter to the editor of

Hong Kong Post
Although studies show that electric cars are more
environmentally-friendly than petrol cars, less than 5% of - Discuss why sales of electric
vehicles sold in 2020 worldwide were electric. vehicles are so low
- Write a letter to the editor of Hong Kong Post - Suggest what can be done to
attract more people to drive these
- Discuss why sales of electric vehicles are so low
vehicles
- Suggest what can be done to attract more people to drive
these vehicles
(2021 HKDSE Writing Q2)

8
Express your views ( / )
9 Learning English through Poems and Songs 1. A reply to the editor
You recently read a letter to the editor of the Hong Kong 2. You believe…...
Express which said that songs which contain foul language have 3. Expressing your views
a negative influence on society. However, you believe we all
(一定要明確表達立場)
have the right to freedom of speech and these songs are just a
means of expression. Write a reply to the editor expressing
your views. (HKDSE English Practice Paper Q4)
10 Learning English through Sports Communication 1. Expressing your views
There is talk of certain schools removing PE lessons from the (一定要明確表達立場)
curriculum so students can concentrate more on academic

subjects. Write a letter to the Secretary of Education expressing
your views on the proposal. (HKDSE English Practice Paper Q6)
11 Learning English through Social Issues 1. Giving your opinions.
Some people believe that filming movies in the city centre 2. Provide three reasons.
should not be allowed. Others support it. Write a letter to the
editor of the Hong Kong Daily giving your opinions. Provide
three reasons to support your point of view.
12 Learning English through debating 1. Write a letter to your school

principal
Currently, only a small number of students in your school have
2. Persuade her to change the
access to school lockers. As the chairperson of the Student policy on lockers
建議寫法:
Union of your school, you have collected the views of students
a) Why should more
from different classes on this issue. Write a letter to Ms Lee,
students have access to
your school Principal, to persuade her to change the policy on
lockers?
lockers. (HKDSE English 2014 Q5)
b) Rebuttal
9
13 Learning English through Debating 1. Write to the editor of the

Many parts of Hong Kong’s harbour front are still undeveloped. Hong Kong Daily
Some suggest using these areas for housing and commercial 2. Stating your opinion on
use, while others argue that such areas should be left as open whether undeveloped areas
space for public use. Write to the editor of the Hong Kong Daily in the harbour front should
stating your opinion either for or against leaving these areas be used for housing and
commercial purposes or left
open for public use. Justify your point of view with three
open for public use
reasons. (HKDSE English 2015 Q5)
3. Provide three reasons
Introduction of an activity Benefits of an activity
14 Learning English through Workplace Communication 1. Outlining the new project
You are an intern at Hong Kong Correctional Services. The 2. Explaining the benefits
government has launched a campaign called Second Chance to
3. Persuading them to join the
encourage employers to recruit reformed criminals or drug
scheme
addicts. Write a letter to all Hong Kong businesses outlining the
new project, explaining the benefits and persuading them to
join the scheme. (HKDSE English 2012 Q8)
15 Learning English through Sports Communication 1. Ask a fitness centre to donate

equipment
A local fitness centre is being renovated. As the chairperson of
2. Describe the benefits of the
your school’s Sports Club, write a letter to ask the fitness
donation.
centre to donate some of their old equipment to your school.
In your letter, describe how the donation could benefit your
school and the fitness centre. (HKDSE English 2014 Q2 )

10
Describe the situation Outline the point of view Explain why
16 Learning English through debating 1. Describe the situation
Recently, you have heard several people making complaints 2. Outline the point of view of
the complainants
which you thought were unreasonable. Write a letter to the
editor of the Hong Kong Post about this. In your letter, describe 3. Indicate why … are
the situation which some people complained about, outline the unreasonable
point of view of the complainants, and indicate why you think

these people are unreasonable.
Describe a complaint Suggestions
17 Learning English through Workplace Communication 1. Write an email
You are a summer intern working in Hong Kong Mobile’s 2. Summarizing details of a recent
customer services department. Your job is to handle complaints complaint
about your company’s products and services. As part of your
3. Suggesting three possible
duties, you are required to inform your manager about the
actions
complaints received and outline possible solutions. Write an
email to Jackie Lee, the manager of the customer services
department, summarizing details of a recent complaint and
suggesting three possible actions that could be taken to deal
with this complaint. (HKDSE English 2015 Q6)
11
18 Learning English through Workplace Communication - Write an email to the sales

manager
You work in the sales department at Fast Fashion, an online
company that sells clothes. Recently, you have received a - Explain why you think this
number of complaints from customers about the company’s policy should be changed.
no exchange / no refund policy.
- Suggest what changes could be
Write an email to the sales manager made.
- Explain why you think this policy should be changed. - Discuss ways to prevent
customers from taking advantage
- Suggest what changes could be made.
of the new policy.
- Discuss ways to prevent customers from taking advantage
of the new policy.
19 Learning English through Workplace Communication 1. You are the boss of Reboot
(Letter of Reply – Semi-formal) Online Company
You are the boss of Reboot Online Company and you have
2. Addressing the complaints
recently received complaints from some staff about the
from the staff about the
number of work-related emails and text messages received out
number of work-related
of office.
emails and text messages
Write a letter to staff addressing their complaints. received out of office

12
Letter of Application
explaining your interest why you should be selected
20 Learning English through Poems and Songs 1. A scholarship for ten young
(Application Letter – formal) writers to attend their
Poetry House is offering a scholarship for ten young writers to summer poetry workshop
attend their summer poetry workshop. The workshop will

2. Write an application letter
promote the art and craft of poetry in a creative environment
3. explaining your interest in
and participants will have a chance to discuss their work with
poetry
guest poets from around the world.
4. why you should be selected

Write an application letter, explaining your interest in poetry
and why you should be selected to take part in this workshop.
21 Learning English through Workplace Communication 1. a letter to Mr. Wong, your
manager
You work for the Park Hotel in Hong Kong. You would like to
apply for a work transfer to the Shanghai branch of the hotel. 2. Highlight your work
experience
 Write a letter to Mr. Wong, your manager.
3. Explain why you would like to

 Highlight your work experience, why you would like to
transfer
transfer and how your transfer can benefit the
organization 4. Explain how your transfer can
benefit the organization

13
22 Learning English through Sports Communication 1. Write a job application letter

to the Human Resources
You are a professional athlete looking for a career change. You
Manager
have seen the job vacancy shown below and would like to apply
for the position of Assistant Coach. 2. Introduce yourself and your
athletic history
Hong Kong Sports Foundation is hiring assistant coaches
3. Explain your interest and
Main duties:
suitability for the job
- to design training programmes for elite athletes
4. Explain why you can fulfil the
-to organize international sporting competitions 3 main duties
- to identify and support and local talent
Write a job application letter to the Human Resources

Manager.
- Introduce yourself and your athletic history.
- Explain your interest and suitability for the job.

14
Explaining the ideas of a poster
23 Learning English through Workplace Communication a. Write an email to the

You are a volunteer in your local district council office. You have been council election
committee
asked to design a campaign poster for Ricky Kwan, a candidate who
will be running in the coming council election. You have finished two b. Explain the ideas
designs (A and B) and are working on a third (C). behind designs A and B
and how they would
make a good campaign
theme
c. Share the idea you

have for your third
design
d. Include a subject
heading for the email
 Write an email to the council election committee.

 Explain the ideas behind designs A and B and how they
would make a good campaign theme.
 Share the idea you have for your third design.
Include a subject heading for the email.

15
Part A Short Writing
24 1. why students feel tired

A recent article in the Young Post suggested that an 8:00 a.m.
2. whether or not a 9:00 a.m.
start to the school day makes students feel tired and sleepy. start will solve the problem
Write to the editor of the Young Post expressing your views on
the following:
- why students feel tired
- whether or not a 9:00 a.m. start will solve the problem
Some parts of the letter have been given to you.
( HKDSE English 2015 Q1)

16
影響 + 建議 (格式一)
Effects Suggestions / Recommendations
上款 Dear Sir/Madam,
Paragraph 1 1. 表示對某議題的關注
(寫作目的) 2. 介紹議題背景
3. 介紹文章各部分 (影響 + 建議)
Paragraph 2 1. 標題句 (影響)
(影響一) 2. 問題背景
3. 影響 (較輕微 / 短期)
Paragraph 3 1. 標題句 (影響)
(影響二) 2. 問題背景
3. 影響 (較嚴重 / 長期)
Paragraph 4 1. 有鑑於上述影響，提出以下建議
(承接上文，開啟下文)
Paragraph 5 1. 標題句
(建議一，要針對影響一) 2. 建議原因 / 建議好處
3. 建議的具體實施方法
4. 總結句，強調建議可解決問題
(建議二，要針對影響二) 2. 建議原因 / 建議好處
Paragraph 7 1. 再次指出問題影響
(總結) 2. 強調建議有助解決問題
下款 Yours faithfully,
Chris Wong
Chris Wong
17
影響 + 建議 (格式二)
Effects Suggestions / Recommendations
3. 介紹文章各部分 (影響 + 建議)
Paragraph 2 1. 標題句 (影響一)
(影響一) 2. 問題背景
3. 影響 (較輕微 / 短期)
(建議一，要針對影響一) 2. 建議原因 / 建議好處
Paragraph 4 1. 標題句 (影響二)
(影響二) 2. 問題背景
3. 影響 (較嚴重 / 長期)
(建議二，要針對影響二) 2. 建議原因 / 建議好處
Paragraph 6 1. 再次指出問題影響
Chris Wong
Chris Wong
18
HKDSE English 2012 Q6
Learning English through Popular Culture
The human desire to look attractive is universal and because of this, cosmetic surgery is now a multi-million
dollar industry. Write a letter to the editor of the Hong Kong Express about the obsession with physical beauty.
Paragraph 1 1. 寫信目的
介紹 As a regular reader of your column who takes heed of the prevalent trend in cosmetic
surgery, I am writing to bring to the public’s attention the seriousness of such a
phenomenon.
2. 背景介紹
In a prosperous metropolis such as Hong Kong, many perceive appearance and
attractiveness equivalent to true beauty and proceed to undergo such surgery in pursuit of
desired perfection. The obsession with such surgery has infected many in a way that, if not
rectified, will soon be beyond redemption.
Undeniably, treating cosmetic surgery as nothing but a scourge would indeed be subjective
承認整容的存在
and unfair.
價值
2. 詳細解釋
In some cases like air crash accidents in which one’s face is brutally tattered, cosmetic
surgery can act as a reasonable method of restoring one’s appearance and life to normality.
For instance, a victim of the Lganga petrol fire claimed cosmetic surgery was a blessing
saving him from facial scarring and mental devastation.

19
While the above stands firmly as a justified reason for cosmetic surgery, we have to recognize
整容禍害 1
that the surgery is associated with enormous health risks.
2. 詳細解釋
Granted, our technology is evolving at a dramatic and unprecedented pace. Nevertheless, the
risks of such surgery are still there, waiting for the next victim. In this decade, there have been
accidents related to cosmetic surgery. Some people’s cheeks decay in the wake of the injection
of Botox, whereas some are visually impaired after eyelid surgery. In the case of an allergy,
some unfortunate victims may even end up paying the ultimate price – death.
3. 總結句
Like a minefield, sugar-coated cosmetic surgery can become a ticket to lifelong misery and
regret.
Furthermore, cosmetic surgery has distorted the moral value in our society.
整容禍害 2
2. 詳細解釋
In a society where physical appearance is the yardstick of beauty, the blind quest to remove
each and every blemish is ubiquitous. Take a stroll down the street and you will come across
many billboards displaying mesmerizing models with oval faces and unblemished skin. With
such a high bar, it is no surprise that even a pimple as small as a strawberry seed is considered
as mortifying as a dreadnought. In such a blind pursuit of perfection, many will then embark
on their trip to cosmetic surgery and physical beauty. Obsessed with appearance, seldom will
they spare efforts on their inner beauty. As Ellen DeGeneres once said, “beauty comes from
beneath the skin.
3. 總結句
Sadly, with the spread of such a cosmetic epidemic, this moral is starting to fall into oblivion.
20
Paragraph 5 1. 承上
Merely calling for a halt to such a trend may appear to be a hollow talk.
過渡段
2. 啟下
However, there are many concrete things the government can do to defeat this alluring
monster of cosmetic surgery.
To commence with, the government should regulate cosmetic surgery through setting up law
建議 1
and stepping up law enforcement.
2. 詳細解釋 (具體方法 + 好處)
In the short run, the government should restrict advertisements of cosmetic surgery. At a more
extreme level, the government could prohibit all forms of discounts or offers, and slogans like
“Super Smooth Summer Surgery” or “New Year, New Face”. Moreover, similar to the
treatment of cigarettes, it is essential for the government to require surgery companies to
insert a visible deterrent like “Cosmetic surgery may lead to permanent disfiguration and
death”.
3. 總結句
Through minimizing public exposure to this surgery can such an obsession with plastic surgery
be mitigated.
21
Another preventive measure falls into the category of education.

建議 2
Arguably, the significance of inner beauty should be instilled in children’s impressionable
minds. By holding more talks organizing movie sessions in schools, putting up commercials as
well as organizing public campaigns discouraging cosmetic surgery and emphasizing inner
beauty, children will soon realize they are beautiful for who they are, not how they look.
3. 總結句
With tough government legislations and long-term public education, teenagers will understand
the superiority of morality and inner beauty and say no to plastic surgery.
Paragraph 8 1. 總結內文
The overwhelming obsession with cosmetic surgery is detrimental to our society. People from
總結
all walks of life should maintain a clear and critical mindset to repel such a beast.
2. 期望
Hopefully, through the effort of the government can we prevail in this long battle and conquer
our addiction to physical beauty and plastic surgery.
Chris Wong
Chris Wong
22
範例二
Paragraph 1 1. 背景介紹
介紹 It has long been acknowledged that the trend of cosmetic surgery is prevalent in the
entertainment industry with the paparazzi endlessly revealing the names of suspected stars
having undergone cosmetic surgery and the “victims” of the rumours denying. However,
one can hardly believe that this trend has now extended to children whose mothers force
them to take the surgery without consulting the children’s consent.
2. 介紹全文內容
Alarmingly, the phenomenon has been proliferating in Hong Kong. Is physical beauty really
that important? Does it deserve such irrational obsession?
Paragraph 2 1. 外貌的重要
I must admit that craving for physical beauty is ingrained in human nature and even in
承認整容的存在
Chinese Confucian preaching, “An appealing and decent appearance is an integral part of
價值
politeness.” No one wants to look hideous and hence, fashion is of great demand to
beautify one’s image.
2. 開啟下文
Nevertheless, if one puts too much emphasis on physical beauty and becomes relentless in
obtaining an attractive appearance by undergoing cosmetic surgery, the repercussions could
be catastrophic.
23
Firstly, cosmetic surgery alters one’s face completely and this practice is immoral.
整容禍害 1
2. 詳細解釋
By putting ourselves into the shoes of our parents, we may feel the melancholy derived
from one’s rejection towards his original face, which is the gift given by his parents. The
obsession with physical beauty blind many people and induce them to undergo cosmetic
surgery that not only goes against nature, but also shatters their parents’ hearts. After
having this surgery, many people will eternally live under his unfamiliar and artificial mask
that resembles nothing like their true self.
Besides, physical beauty cannot beat aging while inner beauty can withstand the challenge
整容禍害 2
of time.
2. 詳細解釋
This easy-to-understand idea is fully depicted in the current TVB drama which is an
adaptation of a traditional Chinese myth. There was an emperor who was obsessed with
physical beauty and was infatuated with a flirty yet glamorous lady called Xia Ying-chun.
However, a versatile and tough young woman called Zhong Wu-yan was arranged to marry
the emperor. Detesting Chung’s unpleasant appearance for she got a large red birthmark
across her face initially, the emperor grew bored with Xia’s fading physical beauty and was
captivated by Zhong’s integrity and immovable loyalty towards the country.
3. 總結句
Evidently, physical beauty is solely an empty shell of ours. What counts is our soul and
personality that represent our inner beauty.

24
Moreover, physical beauty is judged by society with ever-changing tastes towards beauty while
整容禍害 3
inner beauty is assessed against a fixed set of requirements.
2. 詳細解釋
To claim a person beautiful by appearance, we have to take the current definition of beauty
into account. If society now prefers chubby body shapes, putting on weight is the mission of all
beauty pursuers. In contrast, if slimness is in vogue, people obsessed with physical beauty may
have to skip diets regardless of the potential risk of developing anorexia. This exemplifies the
loss of autonomy and personal judgment for those who have obsession with physical beauty.
3. 總結句
Clearly, they are led by the trend and they follow the preference of most people, forgetting
their own identities and the meaning of life.
Paragraph 6 1. 標題句+ 詳細解釋 (具體方法 + 好處)
To prevent the adverse impacts of radical obsession with physical beauty, I hereby urge the
建議 1
government to strengthen moral education at school to correct students’ moral values and
hold large-scale campaigns to shift the public’s attention back to inner beauty. Arguably, we do
not want to see a world with depreciating moral standards and swarms of shallow idiots who
look into people’s faces rather than hearts.

25
In addition, we, as individuals, have to get rid of our obsession with physical beauty and
建議 2
emphasize the virtues of morality and love.
If I have to give a metaphor, I would like to describe physical beauty as banknotes and inner
beauty as gold. Banknotes may give an illusion that they are precious and valuable but in fact,
they are nothing but papers that do not have intrinsic values. In contrast, gold may be
misunderstood to have lower values than a house of banknotes but gold is the only thing that
can be permanently in good shape. In the same vein, undergoing plastic surgery is tantamount
to exchanging our face for banknotes, which are transient and fade with the passage of time.
Only through breaking away from our obsession with physical appearance can we pursue
everlasting beauty.
3. 總結句
By upholding the principles of morality and compassion and lending a helping hand to our
loved ones and people at the lowest rung of our society, we can strike gold and become
beautiful forever.
Paragraph 8 1. 問句作結
So what do you prefer, gold or banknotes, inner beauty or physical beauty? Make your wise
總結
choice.
Chris Wong
Chris Wong
26
Content 7/7 7/7
Language 7/7 7/7
Organization 7/7 7/7
Total 21/21 21/21
42/42 (5**)
27
Learning English through Sports Communication
A number of your classmates have expressed their disappointment about physical education (PE) lessons at
school, saying that the lessons are not interesting. As the chairperson of the Class Association, you have decided
to reflect your classmates’ opinions about this to your principal, Ms Chan.
Write a letter to Ms Chan explaining why your classmates are unhappy about existing PE lessons. You should
then suggest two new activities that could be introduced in future PE lessons and explain why students would
prefer such activities.
上款 Dear Ms Chan,
Paragraph 1 1. 寫作目的
介紹 I am writing to express my classmates’ disappointment about the current Physical Education
lessons.
2. 介紹全文內容
With their opinions in mind, as the chairperson of the Class Association, I will come up with
two suggestions to share with you.
First and foremost, the lack of variety of ball games has sparked dissatisfaction among my
問題 1
classmates.
2. 詳細解釋
Most of the activities in our PE lesson, if not all, are confined to traditional ball games:
basketball, volleyball, football badminton, just to name but a few. It does not take much to
realize that every PE lesson is just a repetition of the ones in the past few years. The class
routine is so predictable that there must be a volleyball practice followed by two lessons of
basketball. As a consequence, students are bored by such a system which they already
regard as “attending” the lesson instead of “engaging in” it.

28
It might also be noted that the passivity of girls has shaped the stuffy environment of PE
問題 2
lessons.
2. 詳細解釋
Their dearth of skills comparable to boys definitely erodes girls’ enthusiasm about PE lessons.
As most boys in our class have a liking for basketball and football, girls think that they pale in
comparison to their male counterparts, resulting in lower willingness to engage in PE lessons.
Walking with a basketball chatting with their friends and shooting without aiming at the hoop
are forceful illustrations of this phenomenon.
Paragraph 4 1. 承上啟下
Having delved into the root of the problem, I have conjured up two suggestions for the school
過渡段
as a reference to lift students’ involvement in PE lessons.
The first solution is to introduce a new ball incorporating interesting cultural elements.
建議 1
We, as students, often lack exposure to the depth of cultural meaning of sports in a society.
Through the introduction of baseball – the national ball game of the USA and Japan, both
teachers and students will have the opportunities to learn the fanciness of baseball and may
even probe into the source of its craze in these countries. Furthermore, questions like “why
has baseball not taken Hong Kong by storm?” can reignite students’ interest in ball games as
well as PE lessons. After such intriguing sessions, which are in line with one of the principles of
education: encouraging the quest for knowledge of students, they can then set up a mini-game
in the playground simulating the baseball stadiums such as the renowned one of New York
Yankees.
3. 總結句
Arguably, the introduction of baseball can enhance students’ understanding of sports’ roles in
different cultures by experiencing the game themselves.

29
Apart from incorporating baseball into out Physical Education curriculum, it is also advisable for
建議 2
the school to promote dodgeball in PE lessons.
Dodgeball is designed to be played by both male and female as the ability gap between the two
sexes is less significant in the sport. Whereas boys may be more agile to react to the dodgeball,
girls, may have a more tricky and meticulous mind to “attack”. Such a balance in ability can
motivate all students to play the game without the worries of being outclassed. A plus is that
dodgeball requires a small arena to accommodate all players, or even the whole class.
3. 總結句
Apparently, harmony and bonding can be strengthened among classmates as a result.
I hope that this letter may shed some light on our students’ dissatisfaction with PE lessons.
總結
2. 期望
Though I am a layman to Physical Education, I firmly believe that this issue is a cause of school’s
serious concern. It is earnest hoped that our classmates’ opinions are taken into consideration
so that our concerted efforts can make our campus more vibrant and healthier.
下款 Yours sincerely,
Chris Wong
Chris Wong
30
Content 7/7 7/7
Language 7/7 7/7
Total 21/21 21/21
42/42 (5**)
31
敘述事件 + 建議 (格式一)
Describe the situation Suggestions / Recommendations
3. 介紹文章各部分 (描述事件 + 建議)
Paragraph 2 1. 標題句 (簡述事件一)
(事件一) 2. 詳細敘述事件 +感受
3. 影響
Paragraph 3 1. 標題句 (簡述事件二)
(事件二) 2. 詳細敘述事件 +感受
3. 影響
Paragraph 4 1. 有鑑於上述問題，提出以下建議
(建議一，要針對事件一) 2. 建議原因 / 建議好處
(建議二， 2. 建議原因 / 建議好處
要針對事件二) 3. 建議的具體實施方法
Paragraph 7 1. 強調問題嚴重性
Chris Wong
Chris Wong
32
敘述事件 + 建議 (格式二)
Paragraph 2 1. 標題句 (簡述事件一)
3. 影響
(建議一，要針對事件一) 2. 建議原因 / 建議好處
Paragraph 4 1. 標題句 (簡述事件二)
(事件二) 2. 詳細敘述事件 +感受
3. 影響
(建議二， 2. 建議原因 / 建議好處
要針對事件二) 3. 建議的具體實施方法
Chris Wong
Chris Wong
33
敘述事件 + 建議 (格式三)
Paragraph 2 1. 標題句 (簡述事件)
3. 影響
Paragraph 3 1. 有鑑於上述事件，提出以下建議
(建議一) 2. 建議原因 / 建議好處
(建議二) 2. 建議原因 / 建議好處
Chris Wong
Chris Wong
34
範例
HKDSE English Sample Paper Q9 (Letter to a non-governmental organization)
Learning English through Social Issues
You suspect that your neighbours are treating their pets badly. Write a letter to the Society for the Prevention
of Cruelty to Animals (SPCA) showing your concern and give details of any incidents of abuse you are aware of.
Suggest what could be done to ensure the welfare of the pets and say why these measures are urgent. Sign
your name ‘Chris Wong’.
Paragraph 1 1. 背景
介紹 While flicking through the newspapers, it is not uncommon that we are overwhelmed with
the news about miserable little creatures being tortured by their wicked owners. I, myself,
have unfortunately seen first-hand how my neighbours traumatically abused their
defenceless pets. Their barbaric behaviour is no doubt intolerable and unbearable.
2. 寫信目的
I am thereby writing to express my concern on this matter. I would also like to report the
terrifying incidents in which I have witnessed in my neighbourhood and hope to put a halt
to this issue by suggesting feasible ways to combat violence against animals.

35
Living near my apartment is a family of six with their adopted Husky from your organization
事件 1
named Toby.
2. 詳細解釋
Due to her giant shape, my neighbour either leaves her tied up on the gate on a very short
chain or inside the cage which is so tiny that she can barely stretch her limbs. Seldom do I
see anyone in the family have mercy on her and bring her for a walk. Worse still, the
cold-blooded family abuses Toby whenever she fails to do tricks to entertain them. Last
week, I spotted them whacking Toby with a baseball bat while she was just helplessly lying
there. I stood up to them unhesitatingly, rebuking them sternly in hopes of putting an end
to their brutal acts. The merciless family, however, simply ignored my complaint, saying
that Toby was their property and it was never my business how they treated her. Knowing
that I kept a watchful eye on their family, they even threatened me that if I intervened in
this matter again, Toby’s safety would be put in jeopardy.
What strikes me the most is that it is not a single case in my neighbourhood.

事件 2
2. 詳細解釋
Some of the pets in my neighbourhood look sluggish and scraggy. Scars and wounds are
noticeable on their fragile and fading body. Left unattended by their owners, they often
suffer from starvation. The scenes are undoubtedly upsetting, if not anguishing.
Lamentably, not a single a person in my neighbourhood does not turn a blind eye to this
disturbing crime and bail the pathetic ones out of their plight.
36
Paragraph 4 1. 承上
To write all these horrible truths I have witnessed is heart-breaking, not to mention the fact
過渡段
that the miserable creatures have gone through an avalanche of pain and terror.
2. 啟下
It is therefore of utmost importance for your organization to take actions to ensure the welfare
of the innocent victims. I hence suggest the following measures in pursuit of a secured and
loving environment for Toby, and the rest of the animals.
To commence with, every effort should be made to screen the applicants for adopting pets and
建議 1
owners of pets.
2. 詳細解釋
With a view to safeguarding the welfare of pets, the SPCA should review the regulations of the
pet adoption scheme. Currently, there are loopholes regarding the application process so
abusers, like my neighbour, can easily adopt the defenceless animals. To prevent the wrenched
pets from falling prey to these abusers again, it is crucial for your organization to examine the
adopters carefully. Arranging interviews to screen the applicants and visits to ensure animals
will lead a good life in the new family as well as setting a probation period to observe the
adopters are illustrations of the measures the SPCA can take. With regard to my neighbour’s
case, having a thorough investigation of the abuse is unquestionably a prompt measure to end
the suffering of Toby’s. As she was adopted under SPCA, your organization should exert its
power to terminate the adoption, inspect the wounds that Toby has had, and, if possible, issue
a warrant to summon the abuser to court. I am more than happy to lend my assistance if
necessary.
3. 總結句
Locked in a cold cage unattended, kicked, beaten and tortured day by day, year by year, Toby
deserves our help and this matter should be dealt with without any delay.
37
Indeed, more measures are needed to uproot the problem as we all know that prevention is
建議 2
better than cure.
2. 詳細解釋
To ensure the welfare of the pets in the long run, your organization could set up a hotline to
encourage the public to report suspected cases of animal violence. The SPCA should
collaborate with the police to investigate any possible animal abuses. On top of that, your
organization should play an active role in assisting the government in strengthening the law
concerning acts of cruelty against animals. The current laws are apparently too lenient to be
heartless abusers and they definitely deserve a more severe punishment.
3. 總結句
Only through stern laws and regulations can the animals enjoy a fear-free environment.
The scenes of Toby being tortured have had and will continue to have a lasting impact on me.
總結
Many people tend to bury their heads in the sand when it comes to violence against animals.
However, we are the only ones who can speak for the animals and they are unable to win this
battle without the communal voice of our society.
2. 期望
I sincerely hope that with the help of your organization and the public, all animals can live in a
blessed place like we do.
Chris Wong
Chris Wong
38
HKDSE English 2017 Q5 (Letter to the Editor)
Learning English through Popular Culture
Recently the Hong Kong Government published a list of intangible cultural heritage items that the city should
protect. The following were on the list.
 Traditional egg tarts
 Mahjong
Write a letter to the editor of the Hong Kong Daily supporting the Government’s choice of these two features
of Hong Kong culture, suggesting why they are worth protecting and how they can be protected.
上款 Dear Editor,
Paragraph 1 1. 背景
介紹 Last month, a list of intangible cultural heritage items that should be preserved in Hong
Kong was published by the government. Two items in the list deserve protecting the most,
namely traditional egg tarts and mahjong. Arguably, they significantly contribute to the
unique culture of Hong Kong and it is important for them to be preserved.
2. 寫信目的
I would like to elaborate on the reasons why traditional egg tarts and mahjong are
worthwhile to be protected and suggest some feasible ways to prevent the loss of these
cultural treasures.
39
To begin with, egg tarts symbolize the unique food culture of Hong Kong.
protect egg tarts
2. 詳細解釋
的原因
Hong Kong was once a British colony, and the local food culture gradually underwent
changes with the influx of western culinary concepts. This resulted in an interesting mix of
the West and the East. Apart from egg tarts, myriads of other mouthwatering delicacies
were generated, including milk tea, pineapple buns and even fish balls, which are only
found within the territory of Hong Kong. But egg tarts remain the most appreciated
traditional food of Hong Kong. Plenty of tourists visit Hong Kong just to savour the
renowned crispy and sweet tart. This shows that traditional egg tarts play an important role
in representing the precious local food culture. Without egg tarts, the bright culture of Hong
Kong may lose its vigour and character, which would be something Hongkongers would not
like to experience.
3. 總結句
Therefore, it is important to preserve traditional egg tarts.

40
With a view to protecting and promoting egg tarts, I suggest that the government should
protect egg tarts
cooperate with local food stalls and bakeries, jointly holding a large-scale food festival using
的建議
traditional egg tarts as the theme.
2. 詳細解釋
In the event, different local food suppliers can create egg tarts of their own distinctive taste
and present them in the food festival. To capture the attention of the general public, this
can be broadcast on major TV channels as a cooking show or a cooking competition. The
locals will be reminded of the fading food culture when savouring the tart that they may not
have noticed for years, falling in love with this traditional culinary treasure and being
motivated to preserve the vanishing traditional dessert. In the meantime, egg tarts can also
be promoted to tourists as they spend their time wandering in the food festival. Learning
more about this distinctive cuisine, they will be enticed to consume it again and their
increasing demand will allow egg tarts to survive in the fiercely competitive catering
industry and the egg tart culture can be protected.

41
On the other hand, playing mahjong is an intriguing entertainment locals have enjoyed for
protect
decades and has significantly contributed to the recreational life of locals.
mahjong
2. 詳細解釋
的原因
Mahjong thrived in Hong Kong in the last century, with countless housewives playing mahjong
with their confidants as a hobby. To them, not only was mahjong a game for entertainment,
but also a platform where they could keep abreast of the latest gossips. The importance of
mahjong is also depicted in other ways. For instance, in the 1990s, a huge number of movies
using mahjong as the main theme were made, showing how popular it was to play this game,
which involves little green and white blocks. Undoubtedly, mahjong is recognized as one of the
collective memories of Hong Kong. Yet, its popularity is shrinking and it is necessary to revive it
so that we do not lose the icon of entertainment of Hongkongers.
To cope with the decline of mahjong, it is suggested that the government should organize a
protect
territory-wide non-gambling mahjong competition for the citizens.
mahjong
2. 詳細解釋
的建議
One of the reasons which has led to the plunging popularity of mahjong is the rising tide of
entertainment involving technology. Some locals might think that playing mahjong is too
time-consuming as they have hectic schedules, so they gradually switch to gadgets ranging
from iPads to smartphones to save time, forgetting the existence of mahjong. If a mahjong
competition is held, a considerably large number of citizens will be once again motivated to
take part in this game with their strong desire to showcase their abilities in playing mahjong. In
addition, since the competition does not involve gambling, younger citizens and even
teenagers can participate. Seizing the opportunity to learn the rules and skills of mahjong, they
can pass on the art of mahjong in the future, preventing it from disappearing in Hong Kong.
42
To sum up, I support the government’s choice of choosing traditional egg tarts and mahjong as
總結
two of the intangible cultural heritage items the city should protect. These items are the
epitomes of the unique culture of Hong Kong and there are many concrete measures that can
be taken to let them shine again in Hong Kong.
2. 期望
In fact, apart from egg tarts and mahjong, there are still plenty of cultural icons we should
preserve. It is hoped that citizens will heighten their awareness of protecting their collective
memories and symbols of the city.
Chris Wong
Content 7/7 6/7
Language 6/7 6/7
Total 19/21 18/21
37/42 (5**)
43
Learning English through Social Issues (Letter to a business association)
Many people say that private school bus service operators do not follow proper safety procedures when
dealing with young children and they argue that this may pose a danger. Write a letter to the Bus Operators
Association of Hong Kong to express your concern and give three recommendations for how private school bus
services can be improved.
介紹 I am writing to express my discontent and concern over the dangers connected to school
buses.
2. 突出問題嚴重性
The recent gruesome incident in which a child was run over owing to the negligence of a
nanny and bus driver reflects the immense danger posed when private school bus service
operators fail to comply with proper safety procedures.
3. 介紹文章各部份
Hence, as a father myself, I would like to pinpoint some potential hazards and put forward
some possible prescriptions in the hope of safeguarding our youth from this menace.
44
To commence with, a prominent yet often overlooked threat is the absence of seat belts on
問題 1
school buses.
3. 詳細解釋
Alarmingly, some private school bus service operators purchase buses not equipped with
seat belts. Unlike for adults, often are the seats over-sized for toddlers or children and
barely can their tiny hands hold the grips of their seats. In case of a crash, children may end
up being thrown out of their seats in the absence of seat belts, leading to substantial
injuries or even tragic death.
The looming problem is too serious to be left unchecked, and therefore concrete actions
建議 1
have to be taken by the authorities.
3. 詳細解釋
For one, the government can employ some professionals to conduct frequent inspections
of school buses. In addition, stringent punishment and regulations should also be imposed
to deter operators from breaching the laws.
4. 總結句
With proper execution of all these policies, hardly can private school bus companies take
advantage of the loopholes in the system, putting the precious lives of children to jeopardy.
45
In addition, another threat relates to the lack of nannies on school buses.

問題 2
2. 詳細解釋
According to a survey, a nanny is required to take care of thirty pupils at a time on average.
Even a professional child-minder could not attend to every single student, not to mention
an untrained guardian. As a result, some of the children may end up hurting themselves
owing to naughty behaviour like playing hide-and-seek on the bus.
Apparently, the antidote to the above predicament is to recruit more nannies.

建議 2
2. 詳細解釋
Since this may exacerbate the financial burden on operators who in turn real less profit, the
Bus Operators Association could offer some subsidies for private companies employing
more than one nanny for each school bus.
3. 總結句
With sufficient financial assistance, the private operators will be more willing to employ
more nannies to share the workload, thus safeguarding the safety of schoolchildren.
46
The last, and probably the most daunting danger is attributed to drivers’ dearth of awareness.
問題 3
2. 詳細解釋
With most children too short to be noticeable, some drivers may rev up the engine and start
driving without thoroughly inspecting the drop off zone, also known as the danger zone. This is
what one driver had done when he heard a bang, having hit and possibly killed an innocent child
who was in the ways. In the past few years, there have been many records of similar accidents.
For instance, 3 years ago, a student having just got off the bus was hit when it reversed.
3. 總結句
Evidently, the threat is indeed considerable and can be fatal.
To remedy this precarious situation, a set of standardized procedures should be followed by

建議 3
drivers and nannies.
2. 詳細解釋
For example, before starting the bus, the nanny has to get off the bus, making sure the vicinity is
clear. Furthermore, students should be educated to stay well away from the bus as soon as they
get off.
3. 總結句
Through adopting all these precautions could the risk of such accidents be drastically be
reduced.
47
The danger posed by operators not abiding by regulations can be devastating and deadly.
總結
Therefore, I write to raise concerns and call for immediate actions to protect children who take
school buses from any potential dangers.
3. 期望
Only through the concerted efforts of the government and private bus operators can the
problem be alleviated. I look forward to your reply. Thank you for your attention.
Chris Wong
Chris Wong
48
Express your views ( / )
(介紹) 2. 介紹正反觀點
3. 清楚表明你的立場
(論點一) 2. 詳細解釋 (普遍情況、個別例子、比較)
3. 總結句
(論點二) 2. 詳細解釋 (普遍情況、數據、個別例子、比較)
3. 總結句
Paragraph 4 1. 反方觀點
(駁論) 2. 讓步，承認對方的觀點有一定的合理性
3. 反駁句
4. 詳細解釋 (普遍情況、數據、個別例子、比較)
5. 總結句
Paragraph 5 1. 重申立場，歸納所有論據
(總結) 2. 對未來的展望
Chris Wong
Chris Wong
49
HKDSE English 2014 Q5 (Letter to the principal)
Learning English through debating Currently, only a small number of students in your school have access to school
lockers. As the chairperson of the Student Union of your school, you have collected the views of students from
different classes on this issue. Write a letter to Ms Lee, your school Principal, to persuade her to change the policy
on lockers.
上款 Dear Ms Lee,
介紹 I am writing to refer to you some of the views and suggestions that we have recently
collected from our fellow schoolmates in regard to the use of school lockers.
2. 希望校方改變政策
After an in-depth analysis of their opinion, we conclude that it is advisable for the school to
reconsider the policy on lockers.
Paragraph 2 1. 簡述流弊
Currently, the school lockers are available for sports teams only. We understand that they
政策流弊
have a spate of sports equipment that must be stored at school, but our fellow schoolmates
have similar needs too.
2. 開啟下文分析
Hence, I propose that school lockers should be made available to all students, based on the
following reasons.
50
To commence with, the health risk associated with carrying a heavy bag every day is immense.
理據 1
2. 詳細解釋
Due to the tightly-packed schedule, many of our students are carrying over eight textbooks on
their back on every school day, not to mention other necessities like dictionaries, water bottles
and reference books. Medical experts have pointed out that carrying heavy objects on one’s back
will lead to health problems on our vertebral column, like backache. To add adult to injury,
junior form students are going through puberty and excessive burden on their back will
jeopardize their physical growth.
3. 總結句
To prevent the aforementioned health risks, it is necessary for the school to change the locker
policy and allow more students to have access to lockers.
Apart from the health of students, the notion that every sport team needs access to a large
理據 2
number of lockers is questionable.
2. 詳細解釋
There is no denying that teams like the basketball team and the soccer team comprise dozens of
players and they definitely require more lockers to store their bulky equipment. Nonetheless, it
is worth noting that some of the teams may not be using the lockers very often. For instance, the
table tennis team does not have bulky equipment like footballs and basketballs and most of the
members bring their rackets home so that they can practise during weekends. Seldom are their
lockers occupied. Apparently, this is tantamount to wastage of precious resources and it is not
necessary for these teams to possess individual lockers.
3. 總結句
Hence, we suggest that the idle lockers should be allocated to other students who are in
desperate need.
51
Paragraph 5 1. 相反觀點
It is understandable that the school is concerned about the drawbacks associated with the
駁論
public use of lockers.
2. 讓步
Undeniably, there might be irresponsible students abusing the use of school lockers, such as
storing their mobile phones inside the lockers or even damage the lockers.
3. 反駁句
Nonetheless, the school can take measures to prevent these problems instead of
prohibiting students from using the lockers.
4. 詳細解釋
For example, the school can reach an agreement with students, clearly stipulating clear
guidelines of properly using the lockers and setting a list of items that are forbidden.
Furthermore, the school can also clearly state that students who damage the lockers must
pay for the reconstruction of the lockers and will be disallowed from using them again.
5. 總結句
Through implementing these measures can the problem of locker abuse be prevented and
more students can enjoy the benefits of using the lockers.

52
Paragraph 6 1. 總結理據
Safeguarding the health of our fellow schoolmates is of paramount significance and it is

結論
feasible for the school to reallocate the idle lockers to the students in need.
2. 期望改變政策
Therefore, we genuinely hope that the school would accept our proposal and come up with
a new locker policy that can benefit all of our schoolmates.
Yours sincerely,
Chris Wong
Chris Wong
Chairperson of the Student Union
Content 7/7 6/7
Language 6/7 6/7
Total 20/21 18/21
38/42 (5**)
53
活動介紹 + 活動好處
Paragraph 1 1. 代表機構 + 活動名稱
(介紹活動) 2. 活動目標
3. 指出所有參加者都會得益
(對參加者的好處 1) 2. 背景介紹
3. 詳細解釋好處
4. 總結句
(對參加者的好處 2) 2. 背景介紹
4. 總結句
(其他好處) 2. 詳細解釋好處
3. 總結句
Paragraph 5 1. 總結好處
(總結) 2. 呼籲參加
Chris Wong
Chris Wong
54
Introduction of an activity Benefits of an activity
HKDSE English 2012 Q8 (Letter to Businesses)
Learning English through Workplace Communication
You are an intern at Hong Kong Correctional Services. The government has launched a campaign called Second
Chance to encourage employers to recruit reformed criminals or drug addicts. Write a letter to all Hong Kong
businesses outlining the new project, explaining the benefits and persuading them to join the scheme.
介紹 I am writing on behalf of Hong Kong Correctional Services to introduce our latest
programme “Second Chances” to you.
2. 介紹計劃目標
Our programme aims at reconnecting reformed criminals or drug addicts to society by
having them employed by different businesses
3. 鼓勵參加
As the saying goes, “nobody is perfect”. Everyone makes mistakes at one time or another.
The path to recovery is not only in the hands of the criminals but people from all walks of
life, including employers. Given this, it would be a noble and benevolent act to employ
them and offer them a promising future.

55
Paragraph 2 1. 更生人士的困境
Over the past few years, we, Hong Kong Correctional Services, have stayed in contact with
更生人士的困境
many ex-criminals to keep track of their latest situation. Nonetheless, it appears that job
seeking remains a thankless and tough task for them. Many of the unemployed are
proclaimed to be on the brink of being social outcasts, which we believe to be detrimental
to their mental well-being.
2. 強調計劃有助更生人士脫離困境
Therefore, by launching this campaign, we are making every endeavour to help the
rehabilitants escape from the ordeal of unemployment.
By participating in the aforementioned programme, not only can you revolutionize others’
過渡段
lives, you can also benefit a myriad of ways.
To commence with, employing rehabilitated workers will be instrumental in establishing

對商界的好處 1
your company’s image as a responsible corporation.
2. 詳細解釋
Through proactively getting involved in community-related issues like the settlement of
ex-criminals, your company can present itself as a caring community contributor. As a result,
consumers will realize that your company not only aims at maximizing profit, but also
enhancing the well-being of society.
3. 總結句
In the long run, such a strategy will contribute to an unrivalled reputation and thus a more
lucrative business.
56
Another proven benefit is the amelioration in corporate efficiency and productivity.

2. 詳細解釋
In Hong Kong, ex-criminals and drug addicts are often misapprehended as indolent and
work-shy owing to their inglorious past. Nonetheless, according to studies, since they have
experienced many mental agonies and struggles on the path to recovery, they have a higher
incentive to overcome their regrets by working industriously and being more responsible.
Hence, many ex-criminals tend to be more sedulous than other workers to prove that they
are not the parasites of society.
3. 總結句
Apparently, through recruiting ex-criminals and providing them with opportunities could
your company enhance business performance.
Last but not least, ex-criminals can provide a capable and competent workforce which is not
inferior to other employees.
2. 詳細解釋
When criminals are put into jail, many of them voluntarily undergo a wide variety of
training to acquire knowledge and skills. For instance, a large number of criminals have
participated in some cooking classes or sewing courses, or even accountancy lessons.
Having taken part in these courses, most of them are equipped with ample knowledge of
different facets of the workplace, rendering them very versatile and capable. In addition,
ex-criminals are also granted subsidies to join vocational training courses by the Employees
Retraining Board or other institutions to enhance their capabilities.
3. 總結句
Thanks to ex-criminals’ relentless pursuit of knowledge and skills, it comes as no surprise
that they are proficient workers.

57
Everyone deserves second chances, including ex-criminals and drug addicts. To ensure and
總結
reinforce social harmony, it is of utmost importance for us to lend a compassionate helping
hand to those in need.
2. 期望對方參加計劃
Therefore, we would be very grateful if you could join our scheme and together, we will
make the world a better place.
Chris Wong
Chris Wong
Adapted from “5** Smart Writings”
Written by Jerry Li, who graduated from Sing Yin Secondary School and attained Level 5** in English Language
in the 2013 HKDSE. He is now currently studying Arts at the University of Hong Kong.
58
HKDSE English 2014 Q2 (Letter to a fitness centre – requesting for donation of equipment)
A local fitness centre is being renovated. As the chairperson of your school’s Sports Club, write a letter to ask
the fitness centre to donate some of their old equipment to your school. In your letter, describe how the
donation could benefit your school and the fitness centre.
Paragraph 1 1. 寫信目的 + 代表機構
開場白 I am writing on behalf of the Sports Club to request for your kind donation of old equipment
to our school.
2. 強調捐助器材能達至雙贏
Through your donation, both your fitness centre and our students could be benefited.
The advantages of the donation for your fitness centre are manifold. The first and foremost
對健身中心的好
advantage is the elimination of disposal or storage problems.
處1
With the renovation of your centre, the old equipment is no longer in use and I believe it
would be either stored in the centre or disposed at a landfill. The storage of obsolete
equipment occupies space while disposal requires tremendous disposal cost and
transportation fee, which will adversely affect the operation and profit of the fitness centre.
However, if some of the old equipment is donated to our school, there is no need to worry
about the troublesome storage and disposal issues.
3. 總結句
Apparently, it would be a much more convenient way to get rid of the unwanted
equipment, hence benefiting your fitness centre.
59
The donation of the old equipment is not only beneficial to the operation of the fitness
對健身中心的好
centre, but also its corporate image.

處2
In recent years, reputable corporations, such as MTR Corporation, McDonald’s and Café de
Coral have made regular donations and organized charitable events, thereby creating a
positive image. If your centre kindly donates the equipment to our school, a certificate of
donation will be given to it and this can illustrate that your centre spares no pains to
shoulder corporate social responsibility.
3. 總結句
To be sure, better corporate reputation will attract more customers and enhance the
profitability of your centre.
Not only will the donation benefit your fitness centre, but also our school in many aspects.
過渡段
60
With your generous donation, the wide variety of sports equipment for students would
對學校的好處 1
encourage students to exercise.
In our school, apart from the members of the Sports Club, teachers and students have the
right to use those facilities only during lunchtime and recess. Currently, due to the lack of
different sports facilities, students are not keen on exercising at school. Nevertheless, if your
fitness centre donates the equipment to us, it will attract students to participate in different
sports activities. Hence, our school’s aim – to enhance students’ in sports – can be achieved.
Another point to be noted is that students might want to use those facilities after school.
Thus, they may visit your fitness centre, which is next to our school. Ultimately, your centre
will benefit too.
3. 總結句
It is crystal clear that your donation would allow students and teachers to enjoy a wide
range of sports equipment, thus promoting sports culture in our school.
Another benefit is that the health of students can be enhanced.

對學校的好處 2
As the future pillars of society, it is all the more important for students to pursue all-round
development. Unfortunately, our school lacks the resources to achieve this goal. With the
donation, students can use the equipment to promote their physical health, which will in
turn promote concentration on studies so that students can learn effectively. What is more,
Endorphin, which is a chemical enhancing happiness, is released during exercise using the
equipment. As students, we often feel the undue pressure in studying and are sometimes
suffocated by the stress arising from tests and examinations.
3. 總結句
Nonetheless, with the equipment, students will have more chances to release their stress
through exercising, promoting their physical health.

61
Paragraph 7 1. 總結好處
To sum up, the donation of the old equipment can benefit both the fitness centre and our
總結
school.
2. 懇請對方捐出器材
We would be appreciative and thankful for your kind donation. If you have any enquiries,
please do not hesitate to contact us. We really look forward to your favourable reply.
Chris Wong
Chris Wong
Chairperson of the Sports Club
Content 6/7 6/7
Language 6/7 6/7
Total 18/21 18/21
36/42 (5*)
62
Learning English through debating
Recently, you have heard several people making complaints which you thought were unreasonable. Write a
letter to the editor of the Hong Kong Post about this. In your letter, describe the situation which some people
complained about, outline the point of view of the complainants, and indicate why you think these people are
unreasonable.
上款 Dear Editor
介紹 I am writing to express my opinion on a special culture enveloping the city now – the
culture of complaints.
2. 簡介全文內容
In this letter, I wish to describe the situation which I find disturbing, discuss the point of
view of some complainants and justify my viewpoints with regard to this culture.
63
To begin with, it is beyond dispute that Hong Kong people like to complain.
普遍情況
2. 詳細解釋
For many, the culture of complaining is a healthy phenomenon. After all, we should voice
opinions whenever we find things unfair or inappropriate. However, what I would like to
focus on, and what the problem lies in, is that some people complain for the sake of
complaining. In other words, their complaints are far from reasonable.
To better illustrate this situation, I would like to recall an incident which has occurred
個別例子
recently.
2. 詳細解釋
A group of residents in Tin Shui Wai complain about the frogs living in a pond nearby for
disturbing their sleep. In the meantime, another group of property owners complain about
some birds for being too noisy and compromising their quality of life.
3. 總結句  開啟下文
I do not subscribe to their view, but before going into the reasons, we have to consider
what thoughts the complainants hold.

64
First and foremost, they believe that they enjoy certain degree of right and thus expressing
投訴理據 1
their discontent is their basic human right.
2. 詳細解釋
True, being Hong Kong permanent residents, they are entitled to the freedom of speech.
Moreover, they believe that when they find out that some creatures are jeopardizing their
peaceful lives, it is only right for them to stand up and complain. Some might even think
that the right of criticizing others is the core value of Hong Kong which should be
safeguarded at all costs.
Another reason that people voice their complaints is that they want to contribute to the
投訴理據 2
betterment of society.
2. 詳細解釋
From the perspective of the complainants, frogs and birds are annoying and they do nothing
good to the city. Therefore, to enhance the quality of their lives, to beautify the community,
to make Hong Kong a more attractive place, they have to complain and compel the
management to devise plans for improvement. In addition, only through dialing respective
departments and capturing public attention can this lofty goal be accomplished.
65
Paragraph 6 1. 讓步  承上
Their rationales seem comprehensible and convincing.

過渡段
2. 反駁句  啟下
Nevertheless, their claims are just arrogant, misguided and flawed.
To commence with, they overlook the true meaning of complaining.

指責一
2. 詳細解釋
Hong Kong boosts of its comprehensive system for handling complaints. Nonetheless, we
should bear in mind that complaining is for things that conflict public interests, not for
trivial matters like the instincts of frogs and birds. Will people get sick after hearing the
squealing of birds? Not really. And is everyone unhappy about this? The answer is obvious.
3. 總結句
How unreasonable it is for those people to squander time complaining about such trivial
things?
66
Secondly, they do not respect other stakeholders on the planet.

指責二
2. 詳細解釋
Human beings are not the only creature living on the earth. Hence, it is essential for us to
accept the existence of other animals. Never will the environment be a balanced one if animals
are compelled to leave their habitats. In this sense, those self-centered complainants only take
their own interests into account.
3. 總結句
Regrettably, they disregard how much animals mean to the ecosystem and human beings.
It is equally noteworthy that the behavior of the complainants is ill-conceived and

指責三
irresponsible.
2. 詳細解釋
Evidently, they can resort to other methods other than complaining to achieve their goals. Not
only can they install sound-proof devices to filter the noise, they can also listen to soft music
before going to bed with a view to enhancing the quality of their sleep. They can take all sorts
of measures to mitigate their problems.
3. 總結句
Unfortunately, they have chosen the most irresponsible alternative, to force others to handle
the problem.
67
All in all, I do not insist that we should never complain. Nevertheless, the notion that we
總結
should complain whenever we are offended and dissatisfied is surely unhealthy.
4. 期望
Only when Hongkongers understand the significance of respect and tolerance can Hong Kong
become a truly harmonious place.
Chris Wong
Chris Wong
Content 6/7 6/7
Language 6/7 7/7
Total 18/21 19/21
37/42 (5**)
68
HKDSE2015 Q6
You are a summer intern working in Hong Kong Mobile’s customer services department. Your job is to handle
complaints about your company’s products and services. As part of your duties, you are required to inform your
manager about the complaints received and outline possible solutions. Write an email to Jackie Lee, the manager
of the customer services department, summarizing details of a recent complaint and suggesting three possible
actions that could be taken to deal with this complaint.
上款 Dear Mr. Lee,
Paragraph 1 1. 投訴介紹
介紹 I am a staff member who works at the customer services department. We have received a
complaint from our customer, Mr. Smith, recently about his unpleasant shopping experience
at our store in Causeway Bay.
2. 寫信目的
I would like to inform you about the complaint and give suggestions to deal with it.
Paragraph 2 1. 基本資料
Mr. Smith came to our department in person last Friday to express his discontent with our
描述投訴
products and services.
2. 投訴詳情
Visiting our store in Causeway Bay last Thursday to purchase the latest iPhone 6s pink model,
he spent 10 minutes looking for a sales assistant to answer his enquiries about the
smartphone. He claimed the staff member was impatient and irritated when answering his
questions and commented that such attitude was a sign of disrespect to him. Moreover, the
sales assistant stopped Mr. Smith from checking for flaws on the phone and guaranteed that
it was a brand-new flawless phone. Having purchased the iPhone 6S model, Mr. Smith
discovered that there are a few scratches on the phone screen and it is not functioning well.
3. 總結句
Therefore, he made his complaint about our staff’s poor services and the quality of our
products.
69
Paragraph 3 1. 強調高質服務的重要性
As the market leader in smartphones, it is our first priority to provide the best services and
過渡段
high-quality products to our customers.
2. 開啟下文
So unacceptable and alarming are the sales assistant’s attitude that we should take immediate
action to deal with the complaint. In view of this, I would like to give three suggestions to cope
with the problem.
To commence with, a letter of apology written by the involved staff member should be given to
補救措施 1
Mr. Smith in person to show our sincere apology and deepest regret towards the incident.
2. 詳細解釋
As the leader mobile company in the global arena, we are renowned for providing high-quality
services and products to our customers. As far as the staff is concerned, they should also always
be courteous to our customers and endeavour to cater to their needs. Therefore, I think that the
letter of apology can soothe Mrs. Smith’s exasperation and maintain his confidence in our
company.
Equally important is that a brand-new phone should be given to Mr. Smith in return.
補救措施 2
2. 詳細解釋
As a world-leading company, we should always ensure that high-quality products are provided to
our customers. Furthermore, there are no rules stating that customers are not allowed to check
the phone before purchasing it, so I cannot see the reason why our staff had stopped Mr. Smith
from checking the phone prior to his purchase. With a view to compensating for our fault, we
should definitely offer Mr. Smith a brand-new 6S iPhone and allow him to check it thoroughly to
ensure that it is a flawless one. Guidance should also be given our senior staff to guide Mr. Smith
in using the new phone and to ensure that he is capable of enjoying all the functions offered by
the phone.
3. 總結句
Through this measure can we prove to Mr. Smith that this was just an isolated incident and we
are always endeavouring to provide the best services to our prestigious customers.
70
In order to restore Mr. Smith’s confidence in our company, gifts should be given to Mrs. Smith as
補救措施 3
compensation.
2. 詳細解釋
It is conceivable that Mr. Smith may have lost his confidence in the aftermath of such an
unpleasant shopping experience. Therefore, it is important to offer appropriate compensation to
Mr. Smith so as to ensure that he will purchase at our store again. Building customers’ loyalty
and maintaining our market share by offering discounts and vouchers to Mr. Smith are of
paramount significance and I believe that it is more likely for him to purchase in our store.
3. 總結句
It can also be seen as a compensation for our staff’s disrespectful acts, which led to his
unpleasant shopping experience.
Paragraph 7 1. 強調上述措施有效
總結
In light of the complaint made by Mr. Smith, I believe that the above-mentioned follow-up
actions can effectively deal with the complaint.
2. 強調高質服務的重要性
Only by providing the best services and products can we maintain our competitive edge and
goodwill. Hence, it is equally crucial to reassure Mr. Smith that this incident was just an
exceptional case and express our heartfelt apology.
3. 期望事件得到解決
Lastly, I hope that the complaint can be dealt with swiftly and successfully.
下款 Best regards,
Chris Wong
71
Content 6/7 7/7
Language 6/7 6/7
Total 18/21 20/21
38/42 (5**)
72
HKDSE 2020 Q4
You work for the Park Hotel in Hong Kong. You would like to apply for a work transfer to the Shanghai
branch of the hotel.
 Write a letter to Mr. Wong, your manager.
 Highlight your work experience, why you would like to transfer and how your transfer can benefit
the organization
上款 Dear Mr. Wong,
Paragraph 1 1. 寫作目的
I am writing to apply for a work transfer to the Shanghai branch of our hotel.
(介紹)
2. 清楚表明你的立場
In a recent meeting with the managers of the human resource management
department, I was notified of the expansion of our hotel in the Yangtze River Delta
region. Aspirational for new challenges in my career and eager for family reunion,
I have longed for being transferred to the city. It is my conviction that my strong
linguistic skills, my rich experience in serving mainland and foreign visitors as well
as my international vision can facilitate the success of the Shanghai branch.

73
Compared with other candidates, I am confident my unique upbringing and rich

(論點一)
experience of working in the catering and hotel industries can allow me to thrive in
Shanghai.
2. 背景
Born and bred in a Shanghainese family, I am proficient in Putonghua and
Shanghainese. Having studied in a Swiss college specializing in hotel management and
hospitality, not only have I mastered English and German, I have acquired invaluable
knowledge in serving visitors by participating in multiple internship programmes
organized by 5-star hotels in Switzerland and Germany. After my graduation, I first
served in a deluxe restaurant recognized by Michelin, and subsequently, was blessed
with the golden opportunity to join the Park Hotel 7 years ago. Through working in our
branches of Tsim Sha Tsui, Central and Causeway Bay, which countless mainland and
foreign travellers patronize, I have got along with customers from all walks of life and
developed a thorough understanding of their needs.
3. 詳細解釋
Thanks to my unique background, I believe that I will be competent in contributing to
the continuous development of the Shanghai branch. Speaking the same dialect, I can
manage and communicate with my Shanghainese colleagues effectively. With my
proficiency in multiple languages, I will be capable of answering the enquiries of
tourists coming from different countries. Equipped with rich experience, I can provide
outstanding services to tourists, business travellers as well as heads of states well,
impressing them with my patience, attention to details and hospitality.
4. 總結句
Hence, it is earnestly hoped that I will be given the chance to serve in the Shanghai
branch and contribute to success of our corporation.

74
Apart from making full use of my working experience, seeking new challenges in my
(論點二)
career is another reason why I would like to be transferred to the Shanghai branch.
2. 背景
With the rapid development in China, it can be expected that Shanghai will continue to
be the locomotive of the sustainable growth of our hotel. In the short term, the global
outbreak of the coronavirus and the difficulty in travelling overseas will stimulate the
growth of inbound tourism and fuel the trend of staycation in the city. In the long run,
Shanghai’s transformation into a new international financial center will certainly give
rise to lucrative business opportunities, with countless trade fairs, exhibitions, and
conferences being held in the vicinity of our hotel in the years to come. In the face of
the surging demand for accommodation and dining services, our corporation needs
more talents who can drive its growth in Shanghai.
3. 詳細解釋 (普遍情況、個別例子、比較)
Having worked in the hotel for seven years, I would like to embrace this challenge.
Undeniably, Hong Kong is a place where I have developed emotional attachment.
However, with the incessant social instability and the devastation brought by Covid-19,
the businesses here have been stagnant. Instead of staying idle, I am motivated to
capitalize on my linguistic skills, global vision and rich experience in the catering and
hotel sectors to contribute to our business expansion in Shanghai and propel my own
career development.
75
In addition to career considerations, the deteriorating health of my parents has also

(論點三)
led to my decision to apply for a business transfer to Shanghai.
2. 背景
Having retired for a decade, my parents returned to their hometown, Shanghai, three
years ago. With both of them plagued my physical degeneration, they have been
suffering worsening health. While my father is battling hypertension and diabetes, my
mother has been diagnosed with arthritis, resulting in her low mobility. Anxious about
their conditions, I had no alternative but to frequently go to Shanghai to accompany
and care for them. Owing to outbreak of the coronavirus, a 14-day quarantine policy
has been implemented at the border of Shanghai, making it impossible for me to fulfill
my filial duties.
3. 詳細解釋 (普遍情況、個別例子、比較)
On the contrary, if my application for the work transfer is granted, I can take care of
my ailing parents every day. Without the need of weekly air travel, I can concentrate
on my responsibilities at the hotel wholeheartedly. Being a senior manager of a
multinational hotel chain, it is incumbent on me to respond to a wide variety of
challenges and crises, such as customer complaints, food safety incidents as well as
emergency maintenance of facilities for 24 hours every day, 7 days a week even when
I am off-duty. Stationing in Shanghai, I can on one hand have a full grasp of the health
conditions of my parents, while on the other hand performing my duties perfectly.
4. 總結句
Therefore, it is my belief that a work transfer to Shanghai will create a win-win
situation for the enterprise and myself.

76
Paragraph 5 1. 強調深愛酒店
Having served the Park Hotel for 7 years loyally and wholeheartedly, I have regarded
(總結)
the company as my second home. For the remaining years of my career, I am
determined to contribute to its continuous success.
2. 對未來的展望
It is sincerely hoped that my application for a work transfer to the Shanghai branch
will be granted, allowing me to realize my potential, fulfill my aspirations and look
after my parents.
Chris Wong
77
2021 HKDSE Writing Q2
Learning English through Social Issues
Although studies show that electric cars are more environmentally-friendly than petrol cars, less than 5% of
vehicles sold in 2020 worldwide were electric.
- Write a letter to the editor of Hong Kong Post
- Discuss why sales of electric vehicles are so low
- Suggest what can be done to attract more people to drive these vehicles
上款 Dear Editor,
(寫作目的) I am writing to express my opinion about the disappointing sales volume of electric
vehicles in the globe.
2. 介紹議題背景
In a world where environmental protection is emphasized, citizens all over the world are
supposed to supplant their petrol vehicles with electric ones. However, the sad reality is
that the latter has not gained widespread acceptance, accounting for just 5% of global
sales.
3. 介紹文章各部分 (描述問題 + 建議)
In the following, I will explain the phenomenon and analyze the prescriptions for the
problem.
78
(原因一) To start with, the inconvenience suffered by global drivers is the stumbling block
preventing electric car manufacturers from boosting their sales.
2. 問題背景
In our modern society, urban dwellers have no alternative but to be plagued by fast-paced
and hectic lifestyles. What global drivers demand is maximum convenience in their daily
experience. Driving petrol vehicles, they can refuel their cars at petrol-refilling stations
operated by Exxon Mobil, Royal Dutch Shell and Petrolchina in the vicinity of their
residence and workplace, minimizing their time cost.
3. 詳細解釋
In contrast, recharging electric cars is extremely time-consuming as recharging stations are
in limited supply in most of the cities in the world. As a result, drivers have to spend a long
time on searching for one nearby. Worse still, the lifespan of electric vehicle batteries is
lamentably short, which means that global drivers have to put up with this torture
ceaselessly. For ordinary drivers, what they sacrifice is their precious leisure time. For taxi
and lorry drivers, what they lose is the invaluable time of earning extra income.
4. 總結句
As we can see, the enormous inconvenience engendered by electric vehicles is contributory
to their sluggish sales.

79
(建議一)
With a view to tackling this problem, it is suggested that electric car producers such as
Tesla and BYD should enhance the quality of their battery recharging services.
For one thing, they should enlarge the scale of their recharging networks, establishing
branches in locations where there is huge demand, such as major housing estates,
central business districts and taxi stands. As a consequence, drivers from all walks of
life can have their various needs catered to, reducing their time of searching for
recharging stations and enjoying maximum convenience. For another, electric vehicle
producers should raise the efficacy of their batteries, enhancing their durability and
ensuring that they can last for a longer duration before each recharge.
Without the frequent trouble of refuelling their cars, it can be anticipated more drivers
will be willing to purchase electric vehicles, contributing to the sustainability of the
world.
80
(原因 2) It is also worth noting that the exorbitant costs of owning electric cars have led to
disappointing sales volume.
2. 背景
For most drivers in the world, prices are one of the most crucial considerations when it comes
to buying vehicles.
3. 詳細解釋
Due to the cutting-edge technology involved in designing, developing and manufacturing
electric vehicles, they are pricer than their petrol counterparts. According to research
published on The Guardian, the high price tags have deterred British drivers from replacing
their petrol vehicles with electric ones. For millennials who are preparing to establish their
families while at the same time longing for relaxing driving experiences, most of them cannot
afford luxurious electric cars produced by Tesla and BMW. For profit-maximizing operators of
taxi and logistics companies, they cannot shoulder the burden of expensive vehicles driven by
electricity. Adding fuel to the problem is that electric cars are relatively unreliable, which
means that the regular maintenance costs can be excessive for drivers with tight budgets.
4. 總結句
As a result of these costs, electric vehicles cannot appeal to most drivers in the world.
81
(建議二)
To raise the sales of electric vehicles, the government should provide financial incentives for
drivers.
As far as the tax burden is concerned, governments all over the globe can exempt the
registration tax of electric vehicles while doubling the tax burden imposed on drivers opting
for petrol vehicles. Thanks to this approach, the price differential between electric and their
petrol counterparts can be narrowed. For countries which have achieved stable economic
growth and in a better fiscal position, such as Germany and Denmark, they can consider
subsidizing taxi and lorry drivers to substitute electric vehicles for petrol ones.
With the costs minimized, more citizens in the world will be attracted to drive electric vehicles.
82
Paragraph 5 1. 標題句 (問題三)
(原因 3) Apart from inconvenience and excessive financial burden, safety concerns have resulted in the
low market share of electric vehicles.
2. 背景
Facing the complicated road conditions in metropolitans, such as Hong Kong, New York,
London and Mumbai, reliable cars are indispensable for protecting the safety of drivers.
3. 詳細解釋
Despite the arduous effort made by electric vehicle manufacturers, there is still room for
improvement. For example, the lingering issues of overheating car batteries pose the risk of
fire hazards and explosion. The braking failures of multiple electric models have also haunted
the drivers. Owing to these safety issues and the possibility of accidents, not only do drivers
bear the risk of financial loss, but they may also fall victim to tragedies. Read newspaper
reports and we can easily see severe traffic accidents associated with electric vehicles, such
as the lethal one causing two deaths in the United States a few weeks ago.
4. 總結句
With safety being placed at the top of the priority list, it is conceivable why the sales of electric
vehicles have lagged behind those of petrol cars.

83
(建議三)
For the sake of safeguarding the property and lives of global drivers, it is all the more
important for electric car manufacturers to rectify the safety problems.
As for personnel, they should hire technicians and engineers from automobile giants
reputable for their safety records, such as Toyota and Mercedes Benz. As a result, they
can provide the expertise to mitigate the safety issues. Regarding the car batteries and
other essential parts, electric car producers should source the components from reliable
factories and halt collaboration with ones having problematic safety records.
Concerning the reliability of the braking systems, electric car companies should undergo
stringent and frequent testing of their finished products in different parts of the world
prior to selling them to the consumers.
Through these comprehensive measures can they restore the confidence of
safety-conscious customers and raise their sales.

84
Paragraph 8 1. 扣題
(總結)
To conclude, the widespread use of electric vehicles is crucial for the construction of a
greener and more sustainable environment.
1. 強調建議有助解決問題
Through the concerted effort made by the governments and automobile manufacturers,
it is believed that electric cars will be ranked at the top of global sales charts in the
foreseeable future.
Chris Wong
Chris Wong
85
You work in the sales department at Fast Fashion, an online company that sells clothes. Recently, you have
received a number of complaints from customers about the company’s no exchange / no refund policy.
Write an email to the sales manager
- Explain why you think this policy should be changed.
- Suggest what changes could be made.
- Discuss ways to prevent customers from taking advantage of the new policy.
上款
Dear Mr. Smith,
Paragraph 1 1. 解釋背景
I am writing to suggest changes made to our company’s no exchange / no refund policy. Over the
介紹
past two weeks, dozens of patrons have lodged complaints to the sales department about this
practice.
2. 明確表達立場
In view of the intensifying competition in the fast fashion industry and the formation of the
customer-oriented culture on the social media, it is advisable for our company to permit customers
to ask for exchange of products and refund. The reasons for my proposal as well as how to prevent
abuse of the new policy will be explained as follows.

86
First and foremost, our company is facing intense rivalry in the fast fashion industry.
論點一
2. 背景
In an industry where there are countless established enterprises and new entrants, the competition
is intensifying. Not only do established ones, such as H&M, GAP, Uniqlo and Sara earn revenues from
their brick-and-mortar stores, they have long gained a foothold on the online market. Worse still,
numerous nascent fast fashion online stores with creative designs have gained popularity on virtual
platforms ranging from Instagram to Tmall, threatening our sustainable development.
3. 詳細解釋論點
With a view to retaining our customers, changing the no exchange / no refund policy is crucial.
Investigating the issue, the sales department has conducted research. Based on our findings, every
fast fashion giant mentioned above as well as a vast majority of small and medium fashion stores
on different E-commerce platforms have been adopting various kinds of policies allowing their
patrons to exchange the products they have purchased or request refunds. Should our company not
follow suit, we will be deemed disrespectful of our customers. However high-quality our
merchandise is, they will likely switch to our rivals and our long-term profitability will be put to
jeopardy.
4. 總結句
With our survival in the fast fashion industry at stake, putting the no exchange / no refund policy to
an end is vital.
87
Paragraph 1. 標題句
3 It is also worth noting that negative comments on the social media may result in a public relation
disaster in the customer-oriented fast fashion market.

論點二
2. 背景
In a consumerist era in which patrons are regarded as kings, they have been increasingly protective of
their rights and have expressed their comments on products on social media platforms.
Our company is no exception. According to the statistics of the sales department, the number of
complaints regarding our no exchange / no refund policy has skyrocketed by 50% in the recent month,
serving as a cautionary reminder for our company. From their comments, it can be seen that they are
highly exasperated at our current policy, blaming our company for being profit-oriented and apathetic
to customer needs. If these complaints continue to appear on Facebook and Instagram, our current
customers and other netizens who are considering purchasing our products will have a negative
impression of our company. To make the matters worse, our conflicts with customers may be reported
on mainstream media outlets in Hong Kong, mainland China and the world, sparking widespread outcry.
4. 總結句
Should this scenario materialize, our hard-earned reputation will be damaged and it will be extremely
difficult to repair our image.

88
Taking the possible repercussions of the current policy into consideration, the sales department
過渡段
recommends changing the no-exchange / no refund policy by the end of this month. The details will
be explained in the following.
For the sake of preventing customers from taking advantage of the new policy, they should be
建議 1
allowed to exchange their products or ask for refund only under specified circumstances.
As far as the exchange of merchandise is concerned, patrons should be allowed to do so if it is
discovered that the products do not fit them. Concerned buyers should post detailed descriptions or
videos proving that the shipped costumes are under-sized or over-sized on our official website or
our E-commerce platforms on Tmall and Ebay. In the meantime, customers should also be permitted
to swap for other items of merchandise if it is found that the final products are damaged by carrier
companies like SF Express and DHL. As for the request for refund, it should be granted only if our
online sales agents seriously violate our code our conduct, such as misleading our customers related
to the features and prices of products. In order to protect our goodwill, the associated staff should
be dismissed and a letter of apology should be written to the patron.
3. 總結句
With the implementation of the above-mentioned measures, it is believed we can strike a balance
between safeguarding our interest and achieving customer satisfaction.

89
With a view to preventing financial losses, it is also suggested that customers should be required to
建議 2
exchange their products or ask for refund within 7 days of purchase.
2. 背景
Fast fashion is an industry where trends are ever-changing. A brand-new costume is deemed
old-fashioned and obsolete within a month. If we allowed customers to exchange or return their
products a long time after the transaction, we would end up stocking an excessive number of
outdated fashion items which cannot be sold, leading to tremendous financial losses.
During the investigation by the sales department, it is found that many online patrons often take
advantage of other companies’ generous exchange/refund policy, returning items more than a
month after their purchase and swapping for trendy ones. To prevent this kind of abuse, our
company should only accept request of product exchange or refund within a week of the
transaction. To ensure the smooth implementation of the policy, our online sales representatives
should explain this requirement in details amid the negotiation with customers prior to purchases.
4. 總結句
With prompt exchange of products, it is believed that our company can retain our loyal customers
without inflicting unnecessary financial losses.

90
Paragraph 7 1. 歸納所有論據
It is the collective effort by each and every employee of our company which has established the
總結
goodwill of our company but it can be damaged overnight.
2. 重申立場
It is sincerely hoped that the above-mentioned proposal can be adopted for the sake of our
company’s sustainable development. Thank you for your consideration.
Chris Wong
91
You are a professional athlete looking for a career change. You have seen the job vacancy shown below and would
like to apply for the position of Assistant Coach.
Hong Kong Sports Foundation is hiring assistant coaches
Main duties:
- to design training programmes for elite athletes
-to organize international sporting competitions
- to identify and support and local talent
Write a job application letter to the Human Resources Manager.
- Introduce yourself and your athletic history.
- Explain your interest and suitability for the job.
上款
Dear Sir/Madam,
Paragraph 1 1. 解釋背景
I am writing to apply for the post of the assistant coach in your organisation advertised in the South
介紹
China Morning Post on April 1.
2. 明確表達立場
Having represented the Hong Kong Table Tennis Team for more than a decade, I believe that my
enthusiasm and competence will allow me to nurture competitive athletes and organize
international sports competitions in the years to come.

92
Born and bred in Hong Kong, I have devoted my heart and soul to table tennis since I was at the
論點一
tender age.
Having been selected into the Hong Kong Youth Team at the age of 13, I received strict training at
the Sports Institute under the tutelage of former Olympic medalists such as Li Ching. With my
strenuous effort and my pursuit of perfection, I was honoured to be chosen as a member of the
professional team, playing in dozens of table tennis tournaments, including the Asian Games in
Incheon (2014) and Jakarta (2018) as well as the London (2012) and the Rio Olympics (2016).
Despite not winning a medal, through competing with world-class players like Zhang Jike and Ma
Long in countless quarterfinals and semifinals could I hone my table tennis skills and learn from their
dedication to success. Through witnessing the arrangement of competitions have I familiarized
myself with the organization of top-notch sports events.
5. 總結句
It is my conviction that these experiences can pave the way for my future coaching career.
93
Reaching the age of 33, I have decided to retire from my professional table tennis career. My
論點二
sense of belonging to Hong Kong and my deep affection for table tennis are the reasons why I would
like to become an assistant coach of your organization.
Being raised in a grassroots family in Ngau Tau Kok, I have been working as diligently as every other
Hong Konger. It has been my dream that I can contribute to Hong Kong with my blood, sweat and
tears. With my table tennis techniques and knowledge of international sports events, I am
determined to groom the next generation of table tennis elites and organize successful table table
competitions, enhancing the reputation of Hong Kong. Deeply interested in table tennis, I can say
that the sport is the meaning of my life. In order to perfect my performance, I sacrificed my academic
studies and most of my leisure time. In order to sustain my career, I endured excruciating pain after
each and every tournament.
3. 總結句
From my perspective, there are no better platforms on which I can contribute to Hong Kong.
94
Apart from being enthusiastic about the job, I believe that I am suited to become an assistant coach
論點三
of your organization, with my capability of spotting and nurturing talents being the major reason.
Throughout my table tennis career, I was training and competing with countless talents from Hong
Kong and all over the globe. As a result, I have learnt to be observant, being able to discover
potential talents according to their skill sets, their stamina and their mental toughness during
different stages of matches. Being a part-time table tennis coach of my alma mater, La Salle
College, I have enhanced my ability of spotting future pillars of a successful team. Modelling on the
sophisticated training regimes adopted by prominent athletes and coaches worldwide, I have
developed my own coaching mechanism. For example, I have investigated the performance of my
players according to their videos of their games as well as offensive and defensive statistics,
establishing tailor-made approaches to guide each elite athlete. In terms of mental strength, I have
emulated the meditation system used by former head coach of Chicago Bulls and Los Angeles
Lakers, Phil Jackson, calming players down and strengthening their confidence prior to crucial
tournaments. As far as diet is concerned, I have advocated the vegan diet adopted by tennis legend
Novak Djokovic, maximising the nutrients and minimising the fats absorbed by athletes.
3. 總結句
Applying similar approaches in my future coaching career, I am confident future table tennis players
under my guidance can achieve the best performance in future competitions.

95
Regarding the organization of international competitions, it is my conviction that my previous

論點四
experience will be conducive to my performance.
As mentioned above, I witnessed the arrangement of top-notch sports events, ranging from the
Asian Games to the Olympics, which can be applied in local tournaments if I am hired by your
organization. In terms of marketing, I will propose stepping up the promotion of future table tennis
and other sports events on the social media, inviting current and former athletes of the Hong Kong
Team to be the ambassadors and promoting the competitions on Facebook and Instagram well in
advance. Concerning ticket sales, I will suggest strengthening the online selling platform to provide
the best experience for sports fans. With regard to decoration of venues such as the Hong Kong
Coliseum and the future Kai Tak Sports Complex, I will recommend inviting illustrious graphic
designers to beautify future events, perfecting the visual experience of fans on television and the
social media.
3. 總結句
It is hoped I will be granted the opportunity to serve your organization, assisting in organizing
international sports competitions that every Hong Konger will be proud of.
96
Paragraph 6 1. 歸納所有論據
Nurturing future talents of table tennis and organizing successful international sports events for Hong
總結
Kong are the goals of my life journey.
2. 重申立場
It is sincerely hoped that I will be provided with chance to contribute to your organization. I am
looking forward to your favourable reply. Thank you for your consideration.
Chris Wong
97
不同部分的句法
寫作目的 1. I am writing to + v. 寫作目的是…
2. I am writing to express my concerns about + n.(表達關注)
3. I am writing in reply to the letter on + 日期 about + n. (回信)

背景介紹 1. According to / Based on + n., + SVO (根據)
2. In recent years, + SVO (最近幾年)
Nowadays, + SVO (今時今日)
3. A recent report / study / survey +
shows / suggests / reveals / demonstrates + that + SVO (報導 / 研究 / 調查顯
示…)
簡述內容 1. In this letter, I aim to + v. + 詳細資料
2. In this letter, I will + v. +詳細資料
標題句 1. First of all,/To start with,/Firstly,/To begin with, + SVO (首先)
2. Secondly,/ In addition,/Additionally,/ Furthermore, /
Moreover,/Besides,/Also, + SVO (除此以外)
3. What is more,/More importantly, + SVO (更重要的是)
4. Last but not least,/Lastly, + SVO (最後一點是)
5. Concerning / Regarding / with regard to/As regards / As for + n., + SVO (就…而論)
寫原因 1. The first (second/third) reason for (cause of) + n. + is that + SVO (第一/二個原因是…)
2. n. + is a reason for / is one of the reasons for + n. (…是…的其中一個原因)
n. + is a cause of / is one of the causes of + n. (…是…的其中一個原因)
3. The reason + why + SVO+ is that + SVO (…的原因是…)
4. n. + engender/contribute to/ lead to/result in/bring about + n. (導致)
寫影響 1. v. + ing / n. + be + good for/ advantageous to/beneficial to/conducive to/instrumental
in
+ v. + ing / n. (有好處的)
98
2. v. + ing / n. improve /enhance/strengthen/ameliorate + n. (改善)
3. v. + ing / n. + be harmful to/detrimental to/deleterious to/injurious to + n. (有壞處的)
4. v. + ing / n. harm / endanger / compromise /jeopardize / undermine+ v. + ing / n.(危及)
5. v. + ing / n. hinder / impede/ hamper (妨礙) + n.
6. n. + get worse / deteriorate/ worsen (惡化)
7. v. + ing / n. + aggravate / exacerbate + n. (使惡化)

99
敘述事件 1. According to my observation, + SVO 根據我的觀察
Example: According to my observation, many students in my school are preoccupied with
social networking websites like Facebook and Instagram.
2. When + SVO, + SVO 正當 (現在式 / 過去式 / 過去進行式)
SVO + when + SVO
Example 1: When I walk in the corridor, I sometimes see my neighbor beating his dogs.
Example 2: I saw the old woman living next to me abandon her dog in the rubbish collection
area when I went out for a walk last Sunday.
3. While + SVO, + SVO 正當 (現在進行式 / 過去進行式)
SVO + while + SVO
Example 1: While I was sleeping last night, my neighbor was playing mahjong loudly.
Example 2: With the widespread use of the Internet, some teenagers bully other users
online while they are browsing the Internet.
4. After + SVO, + SVO 之後
SVO + after + SVO
Example: After teenagers join triad societies, they often engage in criminal activities such as
robbery and drug trafficking.
Example: The ethnic minorities in my neighbourhood find it difficult to find jobs after they
graduate from schools.
5. After + v. + ing, + SVO 之後
SVO + after + v. + ing
Example: After assaulting her husband, the woman escaped from the flat.
Example: The bystanders did not call the police after seeing the injured girl.
6. After + n., + SVO 之後
SVO + after + n.
Example: After the Christmas Eve every year, the waterfront is filled with rubbish.
100
7. Before + SVO, + SVO 之前
SVO + before + SVO 之前
Example: Before the woman dumped his cat, she tortured it frequently.
Example: Many teenagers do not beware of the risks before they find summer jobs.
8. Before + v. + ing, + SVO 之前
SVO + before + v. + ing
Example: The man did not show any signs of mental illnesses before assaulting the woman.
9. Before + n., + SVO 之前
SVO + before + n.
Example: Before the outbreak of Severe Acute Respiratory Syndrome (SARS) in 2003,
Hongkongers’ awareness of personal hygiene was weak.
10. v. + ing/動詞表第三行 + O, + SVO 做完…之後，然後…
Example: Graduating from universities, most students lack relevant working skills and
experience.
Example: Killing her son, the mentally-ill woman plunged to her death.
Example: Disappointed by their results, many students feel helpless and hopeless.
11. S + always / often / usually / sometimes / rarely / seldom / never + v. + O
Example: The teachers in my school often ignore the needs of underachievers.
Example: My classmates never have enough time to relax themselves.
12. 日期片語, + SVO
SVO +日期片語
Example: Every Sunday, there are many street performers in Mong Kok and they entertain
the pedestrians.
Example: Many tiger parents force their children to enroll in music class at weekends.
101
敘述事件 13. 時間片語 +日期片語 + SVO
SVO +時間片語 +日期片語
Example: At 8 p.m. last Wednesday, I was almost hit by a flying washing machine.
Example: My neighbours had a heated argument at midnight a few days ago.
14. 位置片語, + SVO
SVO +位置片語
Example: In the pedestrian zone in Mong Kok, many street performers perform singing and
dancing.
Example: To recharge their batteries, many Hong Kong people visit the country parks in the
New Territories.
15. 時間/日期片語 + SVO +位置片語
SVO +位置片語 +時間/日期片語
Example: On Saturdays and Sundays, many street performers perform singing and dancing in
Mong Kok.
Example: Many food safety scandals have occurred in China over the past few years.
16. n. + find that / found that + SVO 發現
Example: I often find that the passengers in MTR trains are obsessed with their smartphones
and ignore the needs of the elderly.
Example: When I visited my son’s school yesterday, I found that a lot of food sold in the
canteen is unhealthy.
17. n. + see (saw) / hear (heard) that + SVO
Example: I often see that many new university students are accompanied by their parents.
Example: I have heard that some students with emotional problems are tortured by the
teachers in my school.
18. n. + see (saw) / hear (heard) + n. + 不變動詞

n. + see (saw) / hear (heard) + n. + v. + ing
Example: Last week, I saw the little girl living next to me throwing her toy dogs from her flat
onto the ground.
Example: I often see my classmates skip their lunch in order to buy expensive products
associated with their idols.
Example: Every night, I always hear the dogs barking loudly and ceaselessly.
Example: Before the incident, I heard the couple argue with each other.
102
表達觀點 1. I think that / I believe that + SVO (我相信)
2. From my point of view, + SVO (依我看)
3. In my opinion, + SVO (按照我的看法)
4. As far as I am concerned, / As for me, + SVO (就我而言)
給予建議 1. In the following, + I will suggest some ways to + v. (以下，我會提出幾個方法)
In the following, I will make some suggestions.
2. To tackle/ cure/deal with/ cope with + the problem of + n., + I will put forward some
suggestions.
To tackle/ cure / deal with/ cope with the problem of + n., + I will put forward the following
recommendations. (為了解決…問題，我會提出以下建議)
3. 序數詞, / 連接詞 + I suggest/advise/propose/recommend that + SVO. (我提議)
4. 序數詞, / 連接詞, + it is good / advantageous (for sbdy) to do sthg (…是有好處的)
5. 序數詞, / 連接詞, + it is important (for sbdy) to do sthg (…是重要的)
6. 序數詞, / 連接詞, + it is necessary (for sbdy) to do sthg (…是需要的)
7. Sbdy can (可以) / could (可以) / had better / should (應該) / need to (需要) + do + sthg
8. In the short run, sbdy + can / should + do + sthg
In the short term, sbdy + can / should + do + sthg (短期來說)
9. In the long run, sbdy + can / should + do + sthg
In the long term, sbdy + can / should + do + sthg (長遠來說)
10. By / Through + n. / v. + ing, + sbdy + can + do sthg
Sbdy + can + do sthg by / through + n. / v. + ing (通過)
結論 1. In conclusion, / To conclude, + SVO (總括來說)
2. In sum, / To sum up, + SVO (總括來說)

003 - Letter To The Editor and Organizations - 2015

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

003 - Letter To The Editor and Organizations - 2015

Uploaded by

Copyright:

Available Formats

1

Road to HKDSE 2022

Writing Notes 3 (Letter to the Editor and organizations 給編者和組織的信)

A. Letter to the Editor (給編者的信)

Dear Sir / Madam,

Conclusion (總結全文 + 期望)

Conclusion (總結全文 + 期望)

B. Letter to organizations (給組織的信)

Dear Sir / Madam,

Conclusion (總結全文 + 期望)

Dear Mr. Leung,

Conclusion (總結全文 + 期望)

Different Types of Letters to the Editor / Letters to Organizations

Reasons / Effects / Describe the situation Suggestions / Recommendations

1 Learning English through Popular Culture 沒有明確的指引

2 Learning English through Social Issues 1. Showing concern

(HKDSE English Sample Paper Q9)

3 Learning English through Social Issues 建議寫法:

(HKDSE English 2015 Q8)

As the chairperson of the Club, you have been asked to choose

(HKDSE English 2015 Q9)

6 Learning English through Sports Communication 1. Write a letter to Ms Chan, your

(HKDSE English 2015 Q2)

The following were on the list. 3. Write a letter to the editor

 Traditional egg tarts

Write a letter to the editor of the Hong Kong Daily supporting

(HKDSE English 2017 Q5)

8 Learning English through Social Issues - Write a letter to the editor of

(2021 HKDSE Writing Q2)

Express your views ( / )

9 Learning English through Poems and Songs 1. A reply to the editor

10 Learning English through Sports Communication 1. Expressing your views

There is talk of certain schools removing PE lessons from the (一定要明確表達立場)

curriculum so students can concentrate more on academic

11 Learning English through Social Issues 1. Giving your opinions.

should not be allowed. Others support it. Write a letter to the

editor of the Hong Kong Daily giving your opinions. Provide

three reasons to support your point of view.

(HKDSE English 2014 Q4)

12 Learning English through debating 1. Write a letter to your school

13 Learning English through Debating 1. Write to the editor of the

Introduction of an activity Benefits of an activity

14 Learning English through Workplace Communication 1. Outlining the new project

15 Learning English through Sports Communication 1. Ask a fitness centre to donate

In your letter, describe how the donation could benefit your

school and the fitness centre. (HKDSE English 2014 Q2 )

Describe the situation Outline the point of view Explain why

16 Learning English through debating 1. Describe the situation

point of view of the complainants, and indicate why you think

(HKDSE English 2013 Q5)

Describe a complaint Suggestions

17 Learning English through Workplace Communication 1. Write an email

18 Learning English through Workplace Communication - Write an email to the sales

(2021 HKDSE Writing Q3)

(Letter of Reply – Semi-formal) Online Company

Write a letter to staff addressing their complaints. received out of office

(HKDSE English 2018 Q3)

explaining your interest why you should be selected

(Application Letter – formal) writers to attend their

attend their summer poetry workshop. The workshop will

4. why you should be selected

and why you should be selected to take part in this workshop.

(HKDSE English 2018 Q8)