Case Study Exercise

CIO of Pharma Manufacturing client attended the Gartner Symposium 2019 – “Session on Top
10 Strategic Trends for 2020”. You as a Gartner Consultant had a first level discussion with the
Client representative during the Symposium Clinic who was very interested on taking it up with
his/her Senior Leadership.
Today you have received an invite from the Client to provide a Proposal/PoV on how these
Technology Trend is relevant for their organization business and future sustainability.

You are requested to prepare and present the PoV deck to have detailed discussion with CIO of
the Client and answer the key questions below:

a) What are the top 1-2 Trends that the client should be interested in and why (use Gartner
research and tools)?
b) What are the key client issues or Mission Critical Priorities that we are trying to solve
through these Technologies?
c) What other organizations in same or other industries with similar issues are doing in this
area(s)?
d) What are the key challenges and roadblocks the Client should be aware of while adopting
these Technologies?
e) What are our recommendations on how to address and overcome these challenges?

Keep in mind the key evaluation criteria the Client will have on our discussion:
a) Quality of research and depth covered, highlight Gartner Research as much as possible,
along with other secondary research to build your own point of view
b) A deck of not more than 10-12 slides with clear storyline to cover all questions stated above
c) Visual appeal of the slides, clear and simple language and presentation with a consultant’s
confidence

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