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❑ Executive Summary
❑ Gartner Analysts & Tech CEO Framework
Agenda ❑ Gartner Resources
❑ Commercial Options
❑ Next Steps
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Executive Summary
2023 Focus
1. Understanding the landscape to execute more effective Positioning, Competitive Differentiation, and Decision-making
2. To increase Demand generation, New business acquisition and Knowledge with Gartner
3. EFFECTIVE Marketing, Go-to-Market, and Expansion
4. How to position in front of enterprises, and access growing opportunities within an evolving landscape
❑ Revenue Growth
• Sales approach to new logos
• Positioning in the market and increase in sales efficiency
❑ Market Differentiation and Positioning (Messaging and being in line with buyer profile)
• Guidance in positioning and messaging based on market conditions and criteria – especially for decision makers within small-mid, and
eventually large Enterprises
• Identifying differentiation and positioning in market to ensure they are well-expressed in sales and corporate Decks
• Ensuring decision makers resonate with the messages being put out
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What are End-users asking Gartner?
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Gartner’s Analysts Technology Analysts
Support on the following;
What?
Technology
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Gartner ROI & Outcomes
Present Neogoma’s offerings to the right analysts (Metaverse, AR/VR, MR/XR)
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Gartner ROI & Outcomes
Present Neogoma’s offerings to the right analysts (Website review, Messaging, GTM, Channel Partnership, Demand Gen, Fundraising)
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Gartner ROI & Outcomes
Present Neogoma’s offerings to the right analysts (Fundraising)
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Use Cases
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USE CASES
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Reference Story
Singapore SaaS platform provider
“Partner” is a local Singapore SaaS Platform Provider that emphasized on growing their platform & Value-Added service offerings
GOAL: Grow existing business by 50% with a focus on Value-Added services within a 2 year timeline
Return on Investment
Q2 2018 “Without Gartner we would have never been able to convey our value proposition in a way
that would differentiate us from our competitors in the targeted market segments.” – CEO/
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Typical Startup heat map (<10m Revenue)
*Cost to startup can be spread across a number of years, depending on how aggressively it pushes these initiatives
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Management/Leadership Framework provides access to research and
insights relevant to the Organization's overarching mandate
Product Strategy & Launch Customer Acquisition
Awareness
Competitive Pricing and Segmentation Messaging and
Market Research Product Strategy Product Launch and Demand
Intelligence Packaging and Positioning Storytelling
Generation
Develop and refine Prioritize segments Use channel, content
Determine market Develop a compelling Create and refine Create messaging
Identify gaps in repeatable and and define ideal and best practices to
attractiveness, needs product strategy licensing, pricing and and stories that
competitive solutions scalable launch customer profiles and aid customer
and whitespace and roadmap packaging options resonate w/ buyers
practices personas acquisition
Sales
Market Expansion
Effectiveness
Gartner
New Use
Cases ?
Healthcare Government
Banks Telco
Public
Sector
Tech
Oil &
Gas
Retail
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Suggested first 90-Days Engagement Plan (*Tentative)
Oct 5th Dec 29th
Portal Walk Mapping The Next
Thru with th 3-months Priorities
Nov 30
Onboarding with Avi
Team 60-day Check-in
with Avi
Oct 9th
Sep 27th Website / content
Commercials Nov 20th
review with Adrian Dec 11th
with Avi Lee Oct 27th Nov 6th Differentiation
Positioning and Quantifying Dec 28th
(Sr Dr Analyst) Market maturity and Competitive Analysis Value proposition
appetite with Evan with Anushree Messaging in metaverse value
Brown (AP Analyst) Verma (Dr Analyst) Competitive Markets with with Marty Resnick strategy with Tuong
Derry Finkeldey (VP Analyst) Nguyen (Dr Analyst)
(VP Analyst)
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*Subject to review and changes based on each one of your KPIs, milestones and availability.
Gartner Resources
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Your Gartner Resources
Gartner Portal Gartner Experts Gartner Partner Finder Tool Gartner Events
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Listing your company on Gartner.com to get
19 © 2022 Gartner, Inc. and/or its affiliates. All rights reserved. reviews.
Aids in vendor evaluation decision making process
Commercial Options
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Gartner Pricing / Payment Guideline
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Gartner Startup CEO Program
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Approved Commercial Options for
Gartner for Gartner
StartupService
CEOs (Single Seat)
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Appendix
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Client Reference (Video)
Discoverhow
Discover data.world’s
howdata.world’s
COO,Head
COO, HeadofofProduct
Product
Marketing
Marketingand andDirector
Directorofof
Product
ProductManagement
Management
leveraged
leveragedTechTechCEO’s
CEO’s
insights
insightsand
andadvice
advicetogether
together
and
andwith
withtheir
theirindividual
individual
teams.
teams.
Watch the Video
Watch the Video
http://vid.gartner.com/watch/RNHJBC
SNPG8B5oTupo6aMS?
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Example Impact
Assessment
(Quarterly Report)
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Executive Summary
Business Initiatives
Corporate Objectives Gartner Support
and Priorities/Challenges
• Peer insights
3. Positioning and Messaging
• Access to analysis who cover emerging tech services players the
- How can we improve on the current flow of messaging
region
- How can we magnetise our marketing channels?
• Pricing intelligence specific to your sector to optimise margins
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Past Engagements
Relationship Review with CMOs Vijai, Ram 4-Feb-20 Next steps with Marketing team
Nat Smith on selling in this climate (Ref #12734248) Puru 27-Mar-20 Rework sales tools
Gartner Framework for CEO Clients Emailed all 13-Apr-20 Continue to next steps
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Pivot Forward Action Plan: Review Positioning and Messaging
Objective Critical Steps Client Activities Gartner support Timing Outcome
Review and ❑ Establish Owner: Marketing Leader Inquiry #1: Review of client’s priorities, Week 1 Gartner understanding of goals
edit product baseline ▪ Share information about current messaging challenges and goals and priorities in line with client
positioning strategy including: Top messaging priorities, current state
Challenges and Product marketing goals
to ensure it Inquiry #2(a): Market review of buyers’ needs Understand buyer needs and
resonates in ▪ Review Forecast Analysis: Global Recession and pain points pain points
new market Scenario & Forecast Alert for Market or Industry #2(b) Buyers’ tech requirements & problems
dynamic ▪ Review: Tech Professionals Planning Guides, overview with Tech Professionals experts
Solution Paths
❑ Review best ▪ Take High Tech CEO Score: Positioning, Client Document Review: Score module Week 2 Shared understanding of best
practices Messaging and Storytelling review and discussion on current view of practice approach and
Client positioning and messaging foundational research
▪ Review 4 Steps to a Differentiated Messaging
Team Foundation
❑ Analyst Deep ▪ Complete and submit Gartner Positioning Client Document Review: Week 2 Detailed feedback on existing
Dive on Framework for review by Gartner analyst Discuss client’s positioning framework also positioning. May require review
CEO, Positioning review notes from Inquiry #1 in preparation for and iterate follow up for
Marketing a thorough custom feedback session refinement.
Lead, ❑ Improve ▪ Submit sales and marketing collateral (draft or Client Document Review: Week 3 New positioning statement and
Product messaging final) that reflects messaging strategy. We suggest Client collateral provided and customized recommendations for cascading
Lead first meeting sales presentation. feedback session is conducted. through to messaging and
(Topics include: Persona messaging, Authentic storytelling
▪ Review written feedback, updated client collateral
for follow up. Submit client collateral for client storytelling, Portfolio messaging and Combining
document review as needed messages after M&A)
A parallel session can include Tech
Professional analysts’ perspectives as a final
VOC review
❑ Follow up ▪ Provide revised messaging and aggregated client Inquiry #3: Re-evaluate the new Messaging Ongoing Revised positioning based on
(ongoing) feedback and revise as needed. feedback and evolving market
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developments
30 ▪ Schedule
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Tech CEO Action Plan: Demand Generation
Objective Critical steps Client activities Gartner support Timing Outcome
Use channel Define • Outline the objectives for this demand gen Inquiry #1: Review objectives & plans Week 1 Objective refinement,
content and Objectives activity viability and feasibility
best • Questions to answer: what (activity), when
practices to and for what intended result?
aid in
customer Segmentation • Define the buyer segments answering key Inquiry #2: Review segmentation outline/plan Week 2 Revised segmentation with
acquisition questions: Why? What? How? When? Who? more precise detail
• Review: Enhance Segmentation & Demand
Generation Efforts by Putting A Focus On
Target Audience Data
Develop the • Submit key demand generation collateral Client Document Review #1: customized Week 3-4 Minimum required content
content that creates the hook, draft value story, with feedback on client content first with the Tech CEO revised and ready for
targeted role/company from segmentation team and then with the ITL/CIO team launch
Client Inquiry #3: Discuss overall mkt needs with buyer
Team side Tech Professionals analysts
Inquiry #4: Discuss message relevance,
Marketing resonance, relation, results components, clarity,
Leader/ conviction, compulsion, content, creativity,
CMO comparison, commitment and congratulations!
Identify the • Determine outreach methods Inquiry #5: Review and recommend prioritizations Week 5 Who/how/when finalized
channels • Review: How Tech CEOs can Find Relevant (channel/method)
Channel Partners
Determine • Revisit objectives, hone objectives into Inquiry #6: Review results, suggested Week 6 Campaign initiative — kick
success metrics shorter term target goals improvements for next time off, review, lessons learned
& execute • Kick off and track progress
Review the • Continuous tracking of progress on: volume Inquiry #7: Review results, suggested Week 7 & Program
results of output/outreach, connection made, improvements for next time Ongoing refinements/adjustments,
opportunity identified, solution developed, Inquiry #8: weekly/monthly updates on progress, next efforts
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Tech CEO Action Plan: Competitive Intelligence
Identify gaps Current • Share information about direct and indirect Inquiry #1: Review of client’s understanding of Week 1 External competitive
in competitive competition competitors; expand to include indirect and landscape views
competitive position • Review Invest in the Critical Competitive substitute competition – with both Tech CEO &
solutions Intelligence Your Product Strategy Needs Tech Professionals analysts
Identify key • Review All related/relevant evaluation Inquiry #2(a): Discuss competitive landscape and Week 1 Strengths and
competitor research, including Magic Quadrant, Market key competitors weaknesses of
positions Share, Market Guides, Competitive #2(b): Discuss broader market unmet needs with competitors
Landscapes Tech Professionals analysts
• Review Gartner Peer Insights reviews
Client Analyze • Review and apply Inquiry #3(a): Discuss competitive landscape Week 2 Detailed feedback on
Team competitors Tech CEOs Must Improve the Quality of analysis; review notes from Inquiry #1 in current launch plan
Their Competitive Intelligence preparation for a thorough feedback session
CEO, Toolkit: How Tech CEOs Can Objectively #3(b): Discuss overall mkt landscape with buyer
Product Evaluate Competitors side Tech Professionals analysts
Lead,
Marketing Review and • If available, submit client competitive Client Document Review: Customized feedback Week 3 Actionable and defensible
Lead iterate competitor analysis/overview session on the following topics: competitor analysis
analysis • Performing SWOT analysis content assets
• Attacking weaknesses
• Mitigating strengths
First with the Tech CEO analyst & then with a
buyer Tech Professional analyst
Follow up • Schedule follow-ups as needed Inquiry #4: Evolution of competitive landscape and Ongoing Continued strengthening
(ongoing) • Provide periodic updates competitive action plans of product strategy
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Page 1 of 2
Tech CEO Action Plan: Segmentation & Positioning
Objective Critical steps Client activities Gartner support Timing Outcome
Prioritize Define criteria for how • Submit Segmentation Criteria: Sweet spot/target entity, Inquiry #1: discuss and review Week 1 Recommendations for
segments & to segment Buyer needs & wants, Reasons to buy, Competitive segmentation criteria with an establishing
create & alternatives, Identify differentiation; Internal Data Sources analyst segmentation/improving and
refine ideal targeting plans; Internal Data
customer • Review: A Practical Guide to Market Segmentation & Use Client Document Review: #1 Sources listed
profiles/ Narrow Segmentation to Compete Against Large Review segmentation criteria;
personas Providers as a Tech CEO Internal data sources
compendium
• Review Ignition Guide to Defining Customer
Client Segmentation as a Tech CEO
Team
Define the target • Build customer database and enhance/clean data using Inquiry #2: Reviewing notes Week 2 Segmentation approach
customer clientele demographics & most appropriate role from step 1, review common finalized
CEO,
threads across segments,
Product
• Create multiple segmentation views from firmographic finalize segmentation
Lead,
Marketing data and use case information to find common threads
Leader
Build solution-specific • Identify specific roles for desired/prior buyer including Inquiry $3: Review Week 3 Detailed feedback plan and
segmentation specified industries, company sizes and target roles segmentation plans next iteration
(this can create market
• Define questions to answer for personas and buying cycle research,
streams messaging/storytelling and/or
customer reference and
advocacy spin outs)
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Page 2 of 2
Tech CEO Action Plan: Segmentation & Positioning
Establish the refinement ▪ Goal is to go beyond positioning statement Inquiry: Review and feedback: get Week 6 Feedback mechanism
process and keep momentum evolving specificity in results (for whom, by (internal and external) for how
when) positioning is resonating with
target segmentation
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How Gartner Supports you on Product Launch?
Gartner’s GTM Toolkits : A Snapshot of what’s available ( Product Launch)
“No two provider organizations are the same, so this Toolkit is intended to
be directional rather than something "set in stone." The time frame and
scope of product launches will vary greatly based on the magnitude of the
launch, the maturity of the market you are targeting and even the type of
solution you are bringing to market.”
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Some Analyst Support on your Product Launch?
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Gartner ROI & Outcomes
Successful Product Launch
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Gartner ROI & Outcomes
Market Entry Strategy and Validation
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