Impact of Welfare Measures on the Quality of Work Life of Employees in

Cooperative and Private Sector Sugar Mills in Tamil Nadu

Questionnaire
This data is only for PhD Research work. The responses will be kept confidential. At any time
it will not affect the respondents under any circumstances.

(Put the Tick Mark [] in the relevant box)

PERSONAL PARTICULARS

1. Name :

2. Name of the Sugar Mill :

3. Age : (a) 20 - 30 years (b) 30-40 years

(c) 40-50 years (d) 50 and above

4. Gender : (a) Male (b) Female

5. Marital Status : (a) Married (b) Unmarried

6. Educational Qualification : (a) S. S. L. C (b) Higher Sec

(c) Under Graduate

(d) Post Graduate

(e) Professional (f) Any other

7. Nature of Employment : (a) Permanent (b) Seasonal

(c) Contract

8. Work Experience : (a) Below 5 Years (b) 5-10 Years

(c) 10 -15 Years

(d) 15 – 20 years

(e) 20 – 25 Years

(f) 25 years and above

9. Monthly Income : (a) Below 5000

 (b) 5000-10000

(c) 10000- 20000

(d) 20000 and above

10. Job Position : (a) Administration

(b) Engineering

(c) Manufacturing

(d) Cane

11. Specify the level of satisfaction on the Statutory Welfare Facilities provided by
Cooperative Sugar Mills in Tamil Nadu
(Please put the [] in the relevant box)
Note: 5 - Highly Satisfied ; 4 – Satisfied ; 3 – No Opinion ; 2 – Dissatisfied; 1 – Highly
Dissatisfied
S. No. Factors 5 4 3 2 1

11.1 Drinking water facilities

11.2 Washing facilities

11.3 Rest room facilities

11.4 Ventilation and Temperature in

a. Factory
b. Office
11.5 First Aid Boxes

Availability of Crèches facilities

11.6 Factory- run Canteen facilities

a. Quality of food
 b. Price of food
c. Hygiene maintenance

11.7 Overall maintenance of statutory

welfare facilities

12. Specify the level of satisfaction on the Non Statutory Welfare Facilities provided by
Cooperative Sugar Mills in Tamil Nadu
Note: 5 - Highly Satisfied ; 4 – Satisfied ; 3 – No Opinion ; 2 – Dissatisfied ; 1 – Highly
Dissatisfied

S. No. Factors 5 4 3 2 1

12.1 Medical facilities

12.2 Educational facilities

12.3 Transport facilities

12.4 Maternity benefits

12.5 Accidental benefit

12.6 Mortality benefit

12.7 Insurance benefit

12.8 Retirement benefits

12.9 Pension benefits

12.10 Provident Fund

12.11 Gratuity facilities

 12.12 Recreational facilities

12.13 Housing facilities

12.14 Comfort and convenience of housing

quarters

12.15 Consumer Cooperative stores

a. Availability of Household
items
b. Price for the household items
12.16 Loan sanctioned by the Cooperative
credit society

12.17 Overall satisfaction with the Non

statutory welfare facilities

13. State your level of acceptance on the following with respect to quality of work life of
employees on the Nature of Jobs that prevails in your Mill.

(Put the tick mark [] in the relevant box)

Note: 5– Strongly Agree; 4 – Agree; 3 – Partially Agree; 2 – Disagree; 1 – Strongly Disagree

S. No. Factors 5 4 3 2 1

13.1 Job is very interesting one

13.2 Employees are always involved in

their job

13.3 Job gives me better status in the

organization

13.4 Jobs are matched with employees’

skills
 13.5 Job of everyone in this organization
is challenging in nature

14. State your views on the Compensation of Employees that prevails in your Mill.

S. No. Factors 5 4 3 2 1

14.1 Salary is appropriate as per

experience and skills of employees

14.2 Compensation policy of our company

is truly Fair

14.3 Allowances are given to employees

as per the norms / Act

14.4 Incentive scheme of our organization

is good

14.5 Remuneration to employees is

sufficient to meet out their basic
needs

14.6 Mill provides attractive bonus to the

Employees

14.7 Compensation plan is consistent with

other companies

15. State your views on the Working Conditions of Employees that prevails in your Mill.

S. No. Factors 5 4 3 2 1

15.1 Safety of workers is a high priority in

our Organization

15.2 Employees are trained to do their

work safely and Competitively
 15.3 Employees are free from occupational
hazards and accidents in your
organization.

15.4 Management is always ready to

introduce novel ideas and equipments

15.5 Fatigue in the concern is very low.

15.6 Physical working condition is

conducive

16. State your views on the Opportunity for Growth and Development that prevails in
your Mill.

S. No. Factors 5 4 3 2 1

16.1 Employees are encouraged to learn

and develop themselves

16.2 Employees are rewarded for their

creativity and innovation.

16.3 Employees are satisfied with the

quality of training programmes and
frequency

16.4 Employees are given reasonable

amount of work responsibility

16.5 Job rotation and job enlargement are

taken care by our organization

16.6 Numerous opportunities are given for

individual creativity and self-
improvement in the mill

16.7 Employees are given freedom to take

decisions for their job

16.8 Employees have the opportunities to

use their skills at work and grow
 16.9 Employees are satisfied with the
evaluation process followed by the
Mill

17. State your views on the Social Integration of Work that prevails in your Mill.

S. No. Factors 5 4 3 2 1

17.1 Organization provides place to

individuals with diverse backgrounds

17.2 Employees’ contributions are

appropriately recognized.

17.3 Human relations in this organization

are highly Satisfactory

17.4 Work of everyone is recognized by

team members as worthwhile

17.5 Employees have favorable attitude

towards job, superior and
organization

17.6 Employees interact their ideas and

feelings

17.7 Top management understands the

subordinates problems

17.8 Team spirit exists at different levels

17.9 Individuals have opportunities to

accomplish their work

17.10 Views of employees helps in

resolving Problems

17.11 The reciprocal help among the

employees are highly appreciable

17.12 Different committees help in

integrating people and management
in the organization
18. State your views on the Constitutionalism in the Work Organization that prevails in
your Mill.

S. No. Factors 5 4 3 2 1

18.1 Management treats employees with

respect in work Place

18.2 Management follows equitable

treatment for all employees without
Discrimination

18.3 Company follows all statutory norms

and rules of government

18.4 Employees are able to voice their

opinions and influence changes in
their area of work

18.5 Management actively encourages

cooperation and teamwork

18.6 Employees have right to join trade

union/Association as they like

19. State your views on the Work and Total Life Space that prevails in your Mill.

S. No. Factors 5 4 3 2 1

19.1 Employees are satisfied with their

work schedule and rest

19.2 Work schedule is flexible to meet the

personal/family responsibilities

19.3 Employees rarely miss their family

events because of work

19.4 Company provides adequate

counseling facilities

19.5 The present working hours/patterns

suit employees’ personal
circumstances
 19.6 Management satisfies the needs and
wants of their employees

19.7 Employees are able to concentrate on

social and individual care

19.8 Energy and time spent on the job do

not affect t the life of the employees

20. Rank the following factors from most essential to the least, according to your order of
preference, which are improving the quality of work life

S. No Factor Rank

12.1. Nature of Job [ ]

12.2. Compensation of Employees [ ]

12.3. Working Conditions [ ]

12.4. Opportunity for Growth and Development [ ]

12.5. Social Integration of Work [ ]

12.6. Constitutionalism in the Work Organization [ ]

12.7. Work and Total Life Space [ ]

21. What do you suggest to improve the quality of work life of employees in your Mill?