110912022, 00:11 ‘Your Results for “Multiple Choica ‘Multiple Choice" Print this page Your Results for: Site : Introduction to Operations and Supply Chain Summary of Results Management, 3e (International edition) 47% Correct of 15 Scored items: Book Title: Introduction to Operations and Supply Chain ace ummm Management, 3/e (International Edition Z ve » 8 incorrect: I 53% Book Author: Bozarth More information about scori Location on Site: Chapter 6: Managing Capacity > Online Study Guide > Multiple Choice Date/Time August 31, 2022 at 6:41 PM (UTC/GMT) Submitted: 2. CEEEEEEEEB Most companies measure capacity in terms of: Your Answer: inputs or hours, Correct Answer: inputs or outputs. INCORRECT, When used as a measure, hours are Inputs, 2 LEED which of these will move rated capacity closer to theoretical capacity? Your Answer: A decrease in conformance quality. Correct Answer: A decrease in product complexity, INCORRECT. This moves rated capacity away from theoretical capacity. 3. EEE Whether a firm is experiencing high growth or low growth, they should always have sufficient capacity if they adopt: Your Answer Correct Answer an increase in fixed costs +a lead capacity strategy. INCORRECT. This does not necessarily create sufficient capacity. 4. ED The small business couldn't possibly fill all of their orders at the end of the year, so they used a combination of other companies to handle their order filling and shipping needs. ‘The businesses coordinated their efforts with some web technologies and a virtual private network that lasted as long as their collaboration was necessary. This approach to managing capacity is best described as: Your Answer: a virtual supply chain. CORRECT. 5. SEEDER Stevie buys reams of paper for $2 and sells them $5. His kiosk rental space is $500 per month, What is his breakeven point in annual sales? soned.co.uklema_je_bozarth_intopseman_9/229157299/14667115.cwindex html 8110912022, 00:11 ‘Your Results for “Multiple Choica Your Answer: 2000 reams CORRECT. 6. EEDA local pizza joint is considering four different locations for a new restaurant, They assess the likelihood of low, medium, high, and very high demand at the four locations and the monthly profits under each of the demand scenarios, This information is presented in the table below. Demand Location||Location [Location [Location IScenario A B c D Low demana | 25 $25 $90 $75 $90 Medium laemana | 0:30 $50 $75 $25 $50 High demana | 2:40 $75 $50 $50 $25 Ivery high 0.15 $90 $25 $90 $75 \demand Which alternative should they choose? Your Answer: Location A CORRECT. 7. @EEEEEEMD 4 professor administers a brutal final exam and has historically enjoyed an eighty percent learning curve while grading papers. If the first exam took 25 minutes to grade, how much longer will it take for him to finish grading all the papers in his class of five students? Your Answer: 68.44 minutes CORRECT. 8. LEED which of these statements about learning curves is best? Your Answer: Learning curves apply only to the time needed to perform a task. Correct Answer: a 90% learning curve means that the time needed for the 10" unit is 10% less than the time needed for the 5® unit. INCORRECT. Learning curve theory can also be applied to costs 9, SEEM Lise always wondered why the shower in the upstairs bathroom suffered from low flow. She finally determined that the filters in the water softener had not been changed in a decade. She decided to install a larger water softener and maintain it regularly. joned.co.uklema_je_bozarth_intopseman_9/229157299/14667115.cwindex html 26110912022, 00:11 ‘Your Results for “Multiple Choica ‘The installation of the larger water softener corresponds to which step in the TOC process? Your Answer: Elevate the constraint. CORRECT. 10, CEEEEEEB A waiting line situation where customers have a single service encounter from one customer service representative and then exit the system is Your Answer: a Poisson system. Correct Answer: 2 single phase system. INCORRECT. A Poisson distribution governs the arrival times of the customers. This is @ standard assumption in queuing, but there is a better answer. 11, GEEEEEEND customers arrive at a service counter at a rate of ten customers per hour. It takes the single server an average of four minutes to serve each customer. How busy is the server? Your Answer: 0.67 CORRECT. 12. QHEEEEED A help desk for operations management students is staffed by a kindly, long-winded professor that provides the most elaborate explanations regardless of the question's complexity. A simple question ike, "What is Little's Law?" requires a full 20 minutes of exposition before the elegant I=RT is ever uttered If students arrive atthe rate of two per hour and each has only one question, how many students on average are in his office and waiting in line at any given time? Your Answer: 3 Correct Answer: 2 INCORRECT. The service rate is 3 students per hour. 13, GEEEEEEM A help desk for operations management students is staffed by a not-s0-kindly, extremely busy professor that is the model of brevity regardless of the question's complexity. A question like, "Could you derive the economic order quantity formula?” requires no more than two minutes before he bellows, "Thank-you ~ NEXT! If students arrive at the rate of twenty per hour and each has only one question, how long is a student in the system? Your Answer: 6 minutes 14, CELE the operations management help desk decides to employ two professors, our long- winded friend and the speedy server, Recall that the long winded professor averaged twenty minutes to answer a question and the speedy professor could rattle off an answer joned.co.uklema_je_bozarth_intopseman_9/229157299/14667115.cwindex html ais110912022, 00:11 ‘Your Results for “Multiple Choica in two minutes. Students enter the system every two minutes and are greeted by a gatekeeper, who determines whether they would benefit from a long answer or a short answer, On a typical day, about 90% of the students are routed through the fast professor and 10% are routed through the slower professor. If it takes the gatekeeper one minute to decide which way to route the students, what is the average number of students receiving help from the professors at any given time? Your Answer: 3.4 students Correct Answer: 1.9 students INCORRECT. This number is too high, 15, CEG ‘The operations management help desk decides to employ two professors, our long- winded friend and the speedy server. Recall that the long winded professor averaged twenty minutes to answer a question and the speedy professor could rattle off an answer in two minutes. Students enter the system every two minutes and are greeted by @ gatekeeper, who determines whether they would benefit from a long answer or a short answer. On a typical day, about 90% of the students are routed through the fast professor and 10% are routed through the slower professor. If it takes the gatekeeper one minute to decide which way to route the students, what is the average time it takes a student to get through the system? Your Answer: 11 minutes Correct Answer: 4.8 minutes INCORRECT. This is the average of the two professor's times and does not account for the gatekeeper's time nor the larger percentage of students that visit the speedy professor. 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