Professional Documents
Culture Documents
PHASES 4 TO 6
PHASE 4
MELTDOWN
6
Phase 4: MELTDOWN
◆ Safe
◆ Calm
Affirmations
Routine
Empathy
Document
* Adapted from Managing Meltdowns by Deborah Lipsky & Will Richards
Safe*
❑ Do
❑ Don’t
❑ Remain Calm
❑ Attempt to restrain the
❑ Reduce level of sensory
individual
stimulation
❑ Don’t ask open ended
❑ Try to determine if the
questions like “;Are you
individual is injured
ok?” or “Do you need
❑ Talk directly to the help?”
person
❑ Do not present a show of
❑ Provide reassuring, force.
declarative statements
❑ Don’t leave the
❑ Take a submissive stance individual alone
* From Managing Meltdowns
Calm*
❑ Do ❑ Don’t
❑ Talk in a calm, reassuring ❑ Display an agitated
voice negative presence
❑ Communicate ❑ Say that the meltdown
understanding that the must stop immediately
meltdown will take its ❑ Raise voice and speak
time rapidly
❑ Make supportive ❑ Crowd the person
comments ❑ Try to reason or talk the
❑ Talk in a low voice and person through it
slow speech down
❑ Give the individual space
*From Managing Meltdowns
Affirmations*
❑ Do ❑ Don’t
❑ Refer to the person by ❑ Overwhelm with many
name questions
❑ Make supportive ❑ Do not talk as if the
statements indicating individual is not
that you do understand present
that the individual is ❑ Do not challenge the
stressed person or challenge
❑ State that your role is their feelings
to stay with him or her ❑ Do not assume that if
until they regain they are not speaking
composure no matter that they do not
how long it takes understand
❑ Actively listen *From Managing Meltdowns
Routine*
❑ Do ❑ Don’t
❑ Remember that ❑ Assume a routine is an
routines reduce act of defiance
uncertainty ❑ Interrupt a routine
❑ Walking is a good ❑ Talk about the routine
calming routine in a derogatory fashion
❑ Allow the individual to ❑ Try to talk the
engage in routine, individual out of a
ritualized, or repetitive routine
behavior
*From Managing Meltdowns
Empathy*
❑ Do ❑ Don’t
❑ Reassure the individual ❑ Lecture about how their
and let them know they behavior scares others
are not alone ❑ Assume that they do not
❑ Acknowledge and have powerful feelings
validate their fear ❑ Take it personally
❑ Accept the individual ❑ Ask them what they are
nonjudgmentally feeling
❑ Use a clear, low voice ❑ Minimize what they are
❑ Mirror physical behavior experiencing
REGROUPING
6
Phase 5: RE-GROUPING
Overall person with challenging behaviors
withdraws and displays confusion
STARTING OVER
6
Phase 6: STARTING OVER
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Long-Term Interventions
▪️ STEP 1 -- CONDUCT COMPREHENSIVE ASSESSMENT