1. What are two cautions that should be acknowledged when acclimatizing a system?

The maximum positive or negative temperature gradient that is permitted for multi-
layer<br>boards is approximately 2° C (4° F) per hour. (*)
Avoid unpacking items inside the computer centre (dust/dirt contaminating filters
etc.) (*)

2. Why it is important to do Installation planning, rather than just asking the

customer as you work through the installation process? (Select three)
Customer technical contact may not be readily available (*)
Continuing interruptions can detract from the professionalism of your work, and
lead to customer dissatisfaction (*)
Planning leads to more thoughtful consideration for a predictable outcome of the
installation process (*)

3. What tasks occur during the operational handover phase of the EIS methodology?
Document the serial number for the system(s) installed, as well as any comments
pertaining to the installation (*)
Collate the EISdocV4 documents pertaining to this customer installation, and
product documentation for handover (*)

4. What are three types of configuration information typically documented in an

Installation Configuration Plan?
System host names (*)
General and Management Network Configuration (*)
Boot Disk Layout (*)
IO cards and controllers (*)

5. When should you review deliverables and why?

Ideally EIS deliverables would be reviewed at the very start of an installation
project, as they clearly define scope, roles and responsibilities, and project
deliverables (*)

6. What is the primary purpose of the”Basic Solaris” standard?

Defines a method for achieving a consistent installation for Oracle Servers with
Solaris OS (*)

7. Which three statements are true about EIS?

EIS stands for “Enterprise Installation Standards” (*)
EIS is a methodology designed to address issues before, during and after the actual
hands-on installation of Oracle systems (*)
EIS evolved from the field, is sustained by those closely involved with the field,
and is intended to assist the field (*)

8. What is the primary goal of the Installation and Configuration of Oracle

Hardware and Software step in the EIS methodology?
System acclimatization, installation, and basic configuration (*)

9. What if the customer has their own labeling methodology that differs from the
recommended one from EIS?
Follow the customer's standard for cable labeling provided it meets with EIS
requirements for identification and port location. (*)

10. Name three of the problems that EIS was created to overcome?
Poor communication/use of Best Practices (*)
Lack of formal agreement with customers as to outcome of an installation (*)
Inconsistent installations: Customers buying identical servers for two locations
were dismayed to find different patch levels, firmware versions etc. (*)
11. Which three responses are true regarding EISdoc v4?
Is an OpenOffice-based set of documentation that includes planning for
installations of Oracle equipment and some software (*)
Is available on the partner Enterprise Installations Standards web page and on the
EIS-DVD (*)
Contains documents matched to the steps in the EIS Methodology (*)

12. What is the purpose for the Operational Handover step in the EIS Methodology?
Documents the installation and configuration of Customer's system(s) (*)

13. What three documents are typically used as part of the EIS Planning and
Preparation stage in the installation process?
Test Procedures Plan (*)
Site Audit Report (*)
Installation and Configuration Plan (*)

14. What are two activities that take place during the System Test step of the EIS
methodology?
On Solaris-based systems, Oracle's Explorer Data Collector will be run and the
results evaluated with ORAS/CLI from the EIS-DVD (*)
Tests specified in the Test Procedures Plan Plan will be carried performed (*)

15. What are the two primary objectives for the Installation Configuration Planning
step of the EIS methodology?
Tests that will be performed during the Systems Testing will be defined. (*)
Oracle/Partner and Customer will determine and mutually agree upon the hardware and
software installation requirements which will be documented in the Installation and
Configuration Plan (*)

16. Why do the EIS Standards recommend that external cables between Oracle
hardware, such as servers, storage devices, network devices and ports be clearly
labeled?
For ease of maintenance it should be unambiguously clear from the label on each
cable, where the cable has to be attached (*)

17. Why are EIS deliverables relevant for Partner installations too?
EIS deliverables describe the amount of time, materials and deliverables are in
scope for a standard installation (*)

18. When should the Site-Audit be performed?

As soon as possible, and certainly prior to delivery of the system (*)

19. What is found on the EIS-DVD? Select all the apply.

Scripts that assist during the installation (*)
Tools to help verify the quality of the installation (e.g. ORAS/CLI) (*)
Selected Oracle/Sun Software (*)

20. What should you do if you believe you have found an error in an EIS checklist?
Follow the feedback method on the last page of every checklist: email SUPPORT-
PARTNER-QUESTIONS_WW_GRP@oracle.com (*)

21. If the customer has asked for some customization of their installation, how is
testing for that accomplished? Choose all responses that apply.
Additional tests can be inserted into the Test Procedures plan (*)
Testing above and beyond the Covered System Tests are at the sole discretion of
Oracle and/or the Partner installer (*)
22. What is the main purpose of the EIS methodology?
To use best practices, standards, methodologies and continuous process improvement
to ensure consistent, efficient, supportable and high quality product installations
globally (*)

23. What are the four key points covered in each test topic of the Test Procedures
Plan?
Method (*)
Test Result (*)
Objective (*)
Outcome (*)

24. What two activities are accomplished during Installation Task Planning step in
the EIS Methodology?
Communicate schedule for installation to the customer (*)
Organization of the team who will actively work the Installation (*)

25. What are Oracle Standard System Installations (OSSI)?

Installation Services sold by Oracle Advanced Customer Support (*)

26. According to the EIS methodology, when issues are uncovered during the Site-
Audit, who should be notified?
Installation coordinator if applicable (*)
Customer point of contact (*)

27. Which four documents are included as part of the Operational Handover?
Installation and Configuration Plan (*)
Test Procedures Plan (*)
System Documentation (*)
Site Audit Report (*)

28. Who is involved in the Project Initiation phase?

Partner point of contact (*)
Oracle Installation Coordinator or Project Manager (if applicable) (*)
Customer point of contact (*)

29. What is the primary purpose of the EIS-DVD?

The EIS-DVD is to help installers of Oracle/Sun products perform consistent
installations in an efficient manner. (*)

30. What are two statements that are true about EIS checklists?
EIS installation checklists are intended to guide the installer through the
installation in a logical and consistent manner (*)
Checklists are intended as guidelines for properly trained installers and are NOT a
substitute for appropriate product training. (*)

31. You are assigned to an installation project in France in February to install 5

new SPARC T5 servers. The servers, in their original packaging, are sitting in the
customer’s loading dock with a temperature of 8 degrees C (46 degrees F). The
customer’s data center is 20 degrees C (68 degrees F). What is the recommended next
step in acclimating these systems?
Move the systems (still packed) into a room with a similar environment to the data
center (*)

32. What three typical activities are done during the Project Initiation phase of
the EIS Methodology?
Details about the project are identified and documented, for example, is this a
single system installation or a complex, multi-product installation (*)
Details about the customer are determined and documented (*)
The EIS Site-Audit is scheduled (*)

33. Why should you typically complete the Installation Configuration Plan and
create your Test Procedures Plan at the same time?
As you work through the system configuration process with your customer, you should
state how you will test key items in the system’s configuration for having been
successfully completed. (*)

34. What are three items in the EIS Site-Audit Report are documented for all Oracle
hardware?
Operating Environment and Cooling requirements (*)
Facility Power requirements (*)
Access Route requirements (*)

35. For safety awareness with respect to grounding, if a system has been modified
after the manufacturer's assembly process, what three recommendations does the EIS
Grounding Standard make?
Check whether the modification involved any power supplies, distribution units or
wiring? (*)
If modifications involved any power supplies, distribution units or wiring, did
qualified personnel verify that the modification was was correct and did they test
the system to ensure that it doesn't pose any safety hazard? (*)
If qualified personnel did not test the safety of the modified system then proper
testing should be requested before Oracle and/or partner personnel will work on the
equipment (*)

36. Assuming a SPARC T5 Server installation on which you install Solaris 11, what
EIS documentation, at a minimum, is it recommended that you bring to support you in
the installation project?
EIS Installation Checklist for SPARC T5 (*)
EIS Installation Checklist for Solaris 11 OS (*)

37. Which two EIS documents are most useful during the Installation and
Configuration of Oracle Hardware and Software step?
Installation Configuration Plan (*)
EIS Checklist (*)

38. Which four objectives are primary goals for an EIS Site Audit?
Determine the environmental conditions at Customer's site including temperature,
humidity, cleanliness and such other assessments as are determined to be necessary
in Oracle's sole discretion (*)
Determine the floor weight load capacity at the location where the System will be
installed (*)
Determine the availability of required electrical power to run and maintain the
System (*)
Determine installation needs for the System, including such assessments as: the
suitability of access routes to the installation location, such as doors,
elevators, floor strengths and ramps (*)

39. What do EIS deliverables define?

EIS deliverables give a high level description of the scope of the EIS activities
for each product or product family (*)

40. Which Oracle products are covered by EIS Checklists – select all that apply.
Engineered Systems (*)
Switches (*)
Servers (*)
OS and Cluster-related Software (*)
Storage (*)

41. Why is the rate of temperature change when acclimatizing systems such an
important factor as described in the EIS methodology?
Variations in temperature should not exceed the approved gradient of approximately
2° C (4° F) per hour, because ignoring this may could lead to long-term damage
(hair-cracks) on the boards (*)

42. What should partners do before first using ESISdocV4? (Select two)
Review the Openoffice presentation on EISdoc V4 found on the EIS Planning &
Documentation web page (*)
Review the “EISdoc V4 Getting Started Cookbook” and “Success with EISdoc V4
Cookbook” (*)

43. What four tasks are typically happening at the EIS Planning and Preparation
stage in the installation process?
Identify Installation team – Oracle Installation Coordinator, Project Manager,
Customer Point of Contact, others as needed (*)
Compile EIS planning documents (*)
Begin work on Project Schedule (*)
Notification of Customer Installation project (*)

44. What are three factors that influence how long a system (server, storage,
engineered system) will require to be acclimatized after delivery to a customer,
before power can be applied without causing damage?
cleanliness (*)
temperature (*)
humidity (*)

45. Name two functions for the EIS-DVD during the Installation and Configuration of
Oracle Hardware and Software step in the EIS methodology?
Provides installation assessment and diagnostic tools (*)
Contains required patches and firmware for most installations (*)

46. What should you do with the EIS checklist when an installation project is
complete?
Remove the EIS checklist and other confidential Oracle Intellectual Property from
the customer datacenter (*)

47. What is the mission statement for use of the Enterprise Installation Standards?
To drive the ongoing development and usage of Enterprise Installation Standards
(EIS), resulting in consistent, high quality, and cost effective installations that
speed time to deployment and provide the foundation for enhanced stability and
performance. (*)

48. Why should you use the EIS methodology to guide your installation process?
Using the proven EIS methodology will provide step-by-step installation guidelines,
help guarantee a quality installation, make your life easier, and ensure customer
satisfaction (*)

49. To how many bits per second is the X9 server's default Baud rate for ILOM
serial connection now set?
115200 (*)

50. Which one of the following is the location of the UEFIDIAG logs?
UEFIDIAG diag shell via "start /host/diag/shell" (*)
51. PCIe Hot-Plug is only supported on X9-2L servers if it is properly enabled in
the BIOS Setup
True (*)

52. Which one of the following OS versions is NOT supported by X9-2(L) servers?
Oracle Linux 8.2 (*)

53. When using an Aura 9 AIC card, which one of the following must you enable for
the slot in the BIOS setup?
Bifurication (*)

54. Which one of the following options describes how the number of active CPU cores
used by the host can be configured?
Setting the active cores value in the "Advanced - Processor Configration" section
of the BIOS (*)

55. Which one of the following is NOT a new security feature of the x9 servers?
TMP 2.1 - Transitory Mapping Protection (*)

56. All X9-2(L) systems will ship with the latest ILOM 4.0.4.52 image pre-
installed, but the ILOM 5.0.2.20 version will be available via patch when the
servers ship to customer sites.
False (*)

57. The X9-2 server supports either 4 SAS drives or 4 NVME drives
False (*)

58. When upgrading the ammount of installed memory from 8 DIMMs/cpu, why is it
recommended to populate 16 DIMMs/cpu instead of only 12?
A 12 DIMM per CPU configuration will only use 6 out of the 8 available channels.
(*)

59. Which one of the following statements is NOT correct about VROC (Virtual raid
on chip) on X9?
VROC supports up to 4 SAS drives (*)

60. The X9-2L can support 12 NVMe SFF drives. Which one of the following needs to
be installed to support all 12 of these drives?
Retimer card (*)

61. Which one of the following does the server use to prevent over-temperature when
main power is off?
PSU Fans (*)

62. How many DIMMs per CPU do X9-2(L) systems support?

8
24
16 (*)
12
Incorrect! Please review the course content and try again.
(0/1) Points
63. Select the best option to complete the following: The X9 servers support _____
which provides _____ when compared to the previous version used in X7/X8 servers.
PCIe Gen4 / double the data rate (*)

64. Among the many changes and improvements that were made to UBOOT diagnostics,
the redesigned diagnostic interface is the most notable.
False (*)
65. When upgrading a server by installing the Optional Motherboard Integrated CX5
at a customer site, which one of the following is required?
None of the above, as this is configuration is not supported (*)

66. If a ROT card is installed in an X9-2L server, how many PCIe slots are left for
use by other cards?
10 (*)

67. The X9-2L server has 10 PCIe slots for expansion. How many of these are x16
mechanical slots?
4 (*)

68. The X9-2 server will support internal SAS drives only if the internal HBA slot
4 is populated by a Vail raid controller.
False (*)