Professional Documents
Culture Documents
ADM NO : CSCM/0641/21S
i
DECLATION
I declare that this is my original work and has never been presented by any other examination
body for any academic award.
NAME: TERESA JEPKORIR
SIGNATURE:………………
DATE:………………………
SUPERVISION
This work has been presented with the approval of the supervisor
NAME: MADAM CAROLINE ATETWE
SIGNATURE …………………….
DATE …………………………….
ii
DEDICATION
I kindly dedicate to my parents and all the family members for their financial and material
support towards the completion of these business plan .
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ACKNOWLEDGEMENT
I also give special thanks to my parents brothers and sisters who provided me all the support I
needed e.g advice, encouragement and also indebted to thank the Almighty God for the
strength and wisdom in producing this work.
A lot of thanks also goes to my supervisor who tirelessly guided and encouraged me to ensure
that I did my best.
May God bless you all.
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T0able of Contents
DECLATION..............................................................................................................................................ii
DEDICATION............................................................................................................................................iii
ACKNOWLEDGEMENT.............................................................................................................................iv
1.0EXECUTIVE SUMMARY........................................................................................................................1
1.1Business Description...........................................................................................................................1
1.2Marketing Plan...................................................................................................................................1
1.3Personal Management.......................................................................................................................1
1.4Operational Plan.................................................................................................................................1
1.5Financial Plan......................................................................................................................................1
CHAPTER TWO.........................................................................................................................................2
2.0 BUSINESSDESCRIPTION......................................................................................................................2
2.1BUSINESSNAME..................................................................................................................................2
2.2BUSINESS PHYSICALLOCATION...........................................................................................................2
2.3FORM OFOWNERSHIP........................................................................................................................2
2.5 TYPE OFBUSINESS..............................................................................................................................3
2.6PRODUCTS /SERVICES.........................................................................................................................3
2.7JUSTIFICATION OFOPPORTUNITY.......................................................................................................3
2.8 INDUSTRY..........................................................................................................................................4
2.1.1BUSINESS GOALS.............................................................................................................................4
2.2.2SHORT TERMGOALS.........................................................................................................................4
2.2.3LONG TERM GOALS........................................................................................................................4
2.2.4 ENTRYSTRATEGY.............................................................................................................................5
2.2.5 GROWTHSTRATEGY........................................................................................................................5
CHAPTER THREE.....................................................................................................................................6
3.0 MARKETINGPLAN...............................................................................................................................6
3.1 POTENTIALCUSTOMERS.....................................................................................................................6
3.2MARKET SHARE..................................................................................................................................6
3.3COMPETITION.....................................................................................................................................7
3.3.2 ANALYSIS TABLE..............................................................................................................................8
3.3.3TRADEPROMOTION.........................................................................................................................8
3.4.1ADVERTISEMENT.............................................................................................................................8
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3.5 PRICINGSTRATEGY.............................................................................................................................9
3.5 SALESTACTICS....................................................................................................................................9
3.5DISTRIBUTIONSTRATEGY....................................................................................................................9
CHAPTER FOUR.....................................................................................................................................10
4.0ORGANIZATION PLAN /MANAGEMENT............................................................................................10
4.1KEY MANAGEMENTPERSONNEL.......................................................................................................10
4.3OTHER PERSONNEL, DUTIES ANDNUMBER......................................................................................10
4.4ARTISANS..........................................................................................................................................11
4.5RECRUITMENT, TRAINING................................................................................................................12
4.6REMUNERATION ANDINCENTIVES....................................................................................................12
4.7LICENSES, PERMITS AND BY –LAWS..................................................................................................13
4.8SUPPORTSERVICE.............................................................................................................................13
CHAPTER FIVE.......................................................................................................................................15
5.0PRODUCTION / OPERATIONPLAN.....................................................................................................15
5.1PRODUCTION FACILITIES ANDCAPACITY...........................................................................................15
5.0.1ENTERPRISE LAYOUT......................................................................................................................15
5.1.2REPAIR ANDMAINTENANCE...........................................................................................................16
5.1.3PRODUCTION.................................................................................................................................16
5.1.4PRODUCTION DESIGN ANDDEVELOPMENT...................................................................................16
5.1.6MONTHLY LABOUR REQUIREMENT...............................................................................................17
5.1.6MONTHLY PRODUCTIONCOST.......................................................................................................17
5.3.0 Production process....................................................................................................................18
5.4 REGULATION AFFECTING OPERATIONS...........................................................................................19
CHAPTER SIX.........................................................................................................................................21
6.0FINANCIALPLAN................................................................................................................................21
6.1PRE – OPERATIONCOSTS...................................................................................................................21
6.2. STARTING CASH..............................................................................................................................22
6.3ESTIMATION OF WORKINGCAPITAL..................................................................................................22
6.4CASH FLOWPROJECTION..................................................................................................................23
6.6PROFORMA INCOME STATEMENT..............................................................................................24
6.7PROFORMA BALANCESHEET.............................................................................................................25
6.8BREAK EVENANALYSIS......................................................................................................................26
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6.8DESIRED FINANCE.............................................................................................................................29
APPENDIX 1............................................................................................................................................30
vii
CHAPTER ONE
1.0EXECUTIVE SUMMARY
1.1Business Description
The name of the business Ringo’s soda bottles. This business will be owned by Teresa Jepkorir.
The business is designed to start in the year 2023 upon the completion of my certificate course.
It will aim at making profit.
1.2Marketing Plan
The customers will come from Luanda market and any other parts of Vihiga person county
persons who will want to buy from my shop. It will offer good services to the customers and
ensure that variety of sodas are sold at fare prices
1.3Personal Management
The business will employ qualified personnel who will know and be able to deal with the
customers in a correct way. The business will require other supportive services like business
permit from Vihiga county Government., insurance etc.
1.4Operational Plan
The business will officially start in June 2022 after my completion of certificate and all other
basic needs of the business. The business will open from Monday to Saturday at 6.00 am and
close at 9.00 p.m.
1.5Financial Plan
The business will be determined by the performance of every year, if the business is making
profits or losses. The initial capital will be from my own savings, friends, family and loans from
banks
KSH
My own savings 100,000
Family and friends 10,000
Loans from banks 450,000
Total amount 540,000
1
CHAPTER TWO
2.0 BUSINESSDESCRIPTION
The proposed business 'Ringo Soda Bottles' that i will be dealing specifically
with the sale of different kinds of soda drinks and also will be offering different
services.
2.1BUSINESSNAME
Ringo soda bottles will be the preferable name for the proposed business. RINGO will be a
term artistically twisted from real name, which will be very unique or original name. Thus, the
business name will be a concrete word that can attract many people. It acts as an
advertisement.
2.2BUSINESS PHYSICALLOCATION
The business will be located at Luanda which is in vihiga County. This place will
be highly preferred because it will be along the road enhancing easy
transportation of goods and services. It will be also at a market place hence it
will attract many people as customers. There will be full security as there will
be a police post.
2.3FORM OFOWNERSHIP
(a) He will be the boss of his own thus run the business without any interruption
2
(c) He will enjoy all the profits as he will be the chief controller of the business.
2.6PRODUCTS /SERVICES
The products produced will be of high qualities, convenient and cheap for
customers to afford. Also the services will be affordable to all people sufficient
motor rewinding will be done. All these will be achieved by having skillful
personnel and having a large stock to begin with. The products and services
will be readily available because of its location in situated in a market Center
along the road.
2.7JUSTIFICATION OFOPPORTUNITY
The assurance that the success of this business will be profound because of the following,
(c) Research will be done and more consultations on how to grow in business.
3
2.8 INDUSTRY
This business will be both a commercial and service industry as it will base on
purchasing and selling of sodas. This industry will be suitable because
transportation of these materials will be easy due to the access of road, there
will be market as the business will be located in an area where there will be
less competition, availability of skilled personnel and tools / equipment
required hence quality products and services offered
2.1.1BUSINESS GOALS
In this changing world, the business will be very resourceful to many people
as it will have the following goals.
2.2.2SHORT TERMGOALS
(a) The business will create job opportunity to self and to others
(b) To establish a very successful business which can win customers’
interest at large within a very short period of time possible?
(c) To provide the best and quality products and services.
(d) To employ qualified personnel to assist in running the business thus
efficient production of work.
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2.2.4 ENTRYSTRATEGY
The business will employ many tactics and ways of penetrating the market e.g.
(c) Making more advertisement through posters radio, TVs, Road shows etc.
2.2.5 GROWTHSTRATEGY
For the business to grow into a large enterprise, the following will be required
(a) Employing dedicated and qualified personnel who can manage the business well
(b) Creating more space for expansion of the business e.g. buying land or plots.
(d) Training the untrained staff so as to improve their production hence effective work
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CHAPTER THREE
3.0 MARKETINGPLAN
Ringo's Soda Bottles will have many strategic plans to achieve its objectives and
to reach the market demands. These will be like expanding its operation and
space and also employing skillful personnel to help in management. The
business will be located in a central place which can be reached by many thus
capturing many customers. The business will do throughout advertisement of its
services and products, offer promotions, discount etc to win the interest of
people. The pricing of items and services will be relatively cheaper as compared
to other competitors. These products and services will always be readily
available
3.1 POTENTIALCUSTOMERS
The business targets to win both domestic and commercial customers. The
domestic customers will be general public especially people around Luanda
who are most targeted as they will buy as well bring their items for service.
The commercial customers will be the middlemen and hawkers who will buy
goods from the business and sell them to the market.
3.2MARKET SHARE
Through research done thoroughly on the market in Luanda area, the
business will be expected to reach and serve 5,000 (Five thousands)
customers who are potential.
There will be competition from other businesses like Kipchem Shop, kimeto
workshop (electrons) Kiplagat shop and others
shop 19 950
Others 11 550
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3.3COMPETITION
The business will face stiff competition from other business like Kipchem,
KImeto, KIPlagat shop and others who were established 4 years ago. The
business will base on the competitors weakness to conquer the business
scene. Despite these competitions, the enterprise will have measures to cope
and analyze competition i.e.
Quicker and
better services
KIPLAGAT WHOLESALE SHOP Many employees Lazy personnel who are
not always available
Ringo's Soda Bottles Low prices Little capital
Technical expertise
Promotion
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3.3.2 ANALYSIS TABLE
3.3.3TRADEPROMOTION
This will be done by the business through
(a) Offering discounts on goods and services bought from the business
(b) Employing good character and well behaved employees who can
attend to all Customers without favor or fear.
(c) Purchasing enough stock of materials or items required to make sure
that customers don’t miss anything
(d) Offering free samples on goods bought hence attracting more people
(e) Marketing the services and products through business exhibitions and shows.
3.4.1ADVERTISEMENT
The enterprise will employ the following advertisement methods.
3.4.1.1 Through posters where all the activities and location of the
buiness will be written on the posters and spread all over the
Luanda
3.4.1.2 Through local F.M radio that can pass information in local
language to many people.
3.4.1.3 Use of sign post to show where Ringo's Soda Bottles can be found.
3.4.1.4 Through local newspaper which are locally written and do
reach many people aroun,middle men who can be potential
customers.
3.4.1.5 All these methods will ensure that customers are, well
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informed about the direction, location operating time and kind
of services provided.
3.5 PRICINGSTRATEGY
The business will adopt different pricing strategies like:-
(a) Competitive pricing where competitors prices will be analyzed and
compared then come up with a suitable price which will be relatively
cheap for the products and services.
(b) Cost plus where prices will be determined through the cost of materials used or involved
(c) Psychological pricing where goods and services are blended to
capture the customers psychology
(d) Discriminating pricing where the enterprise will be selling a commodity at
two different in cost e.g. time pricing whereby during the day charges can
be different from that of evenings.
3.5 SALESTACTICS
There are many sale tactics that business will be going to use e.g.
(a) Opening its doors for long hours make sure that customers get what they want at
anytime.
(b) Having enough stock and offering the best quality products and services
(c) Adopting an attractive way of pricing where goods or services won’t be
priced so high hence affordable to everyone
(d) Advertise frequently goods and services of the business through the radio,
posters, newspaper etc.
(e) Employing very polite, humble, friendly, net and educated workers
who will attend to customers and any other persons correctly.
3.5DISTRIBUTIONSTRATEGY
The enterprise will employ both direct and indirect channels of distributing its
goods and services to customers. Goods and services will be sold to
customers directly from the shop floor or sensing experts to them to services
or repair their items. Also goods may reach the customers indirectly from the
business through agents, distributions or hawkers.
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CHAPTER FOUR
4.0 ORGANIZATION PLAN /MANAGEMENT
4.1KEY MANAGEMENTPERSONNEL
EMPLOYEES SUPERVISOR
QUALIFICATION
Should have a diploma in Business Management.
Should have enough experience in sales field
Should be above 25years
Computer literate
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TECHNICIAN (2)
The business will employ two technicians
QUALIFICATION
Should be a certificate holder or above in electrical engineering
Should be computer literate duties and responsibility
Look for contracts of work
Design and cooperate all electrical projects.
4.4ARTISANS
Qualifications
Security officer
Qualification
Should be a form four leaver and above
Should have 5years experience in
security forces
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Keeping Vigilant security during the night and daytime
4.5RECRUITMENT, TRAINING
ANDPROMOTION RECRUITMENT
The business will make advertisement of its job opportunities through local newspaper,
local
F.M radio.
There will be interviews for the recruits done by the manager questions
will be asked concerning the job ascertained. Individual dignity honor
will be considered so as reach to the satisfaction of the customers.
Employees will have at least a week to adopt and be familiarized with the business.
Training
The new employees will be trained according to their
qualifications to improve their efficiency and knowledge
They will be taught safety measures, their roles etc. in the business.
They will also be attending seminars or workshop
PROMOTION
The employees will be promoted according to their performance and ability working
The following will be considered when promoting employees.
Their level of performance
Training and qualification of each individual
Punctuality and accountability
Good public relation
Loyalty to the enterprise
Trust worthiness
Diligence
Creativity
4.6REMUNERATION ANDINCENTIVES
Remuneration will be done so that salaries set for employees can be realistic according to their
experience and level of education Employees’ earnings will include salaries and allowances
MONTHLY INCENTIVES
12
There will be safety at work place, health facilities, sick pays, transportation
to and from work, free lunch, free tea, safety clotting etc.
The business will require legal procedures for it to start its operations
These will include clearances, permissions, licenses etc from the government
ministries and other agencies. Some of these legal documents are:-
(i) Trading license from Ministry of Trade which will be free of charge
(ii) Certificate of ownership from the register of ownership(chargeable)
(iii) Labour laws governing the employees Insurance whereby employees
will be insured by the business.
(iv) Public health Act which deals with sanitation drainage, ventilation, hygiene.
4.8SUPPORTSERVICE
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Bank in Luanda Branch
Water will be provided by the pipe water project from Emuhaya and also from bore holes.
Security will be provided by the officer in charge and also the business will be
located near a police post hence there will be security.
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CHAPTER FIVE
5.0PRODUCTION / OPERATIONPLAN
Ringo's Soda Bottles will require a premise to operate from. This premise will
be situated at Luanda town in vihiga County. The enterprise will require
offices for other manager,
Supervisor and accountant (for this matte r the Secretary). There are
other facilities that will be required as listed in the table below.
ITEMS QUANTITY UNIT COST TOTAL
Computer 3 16,000 48,000
5.0.1ENTERPRISE LAYOUT
Book keeping and recording is done in the accounts office. This will be where
purchase of stock to be sold will be done
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5.1.2REPAIR ANDMAINTENANCE
(a) Regular maintenance where tools and equipment will be checked for
maintenance to make sure they work effectively every tool or equipment
to be checked thoroughly
(b) Corrective maintenance where by tools and equipment shall be
attended to when need a rise so as to correct the prevailing situation
e.g. sharpening of blunt parts greasing moving parts etc.
(c) Preventive maintenance where tools and equipment are kept clean or
maintained in order to prevent them from harm, rust destroy etc.
5.1.3PRODUCTION
5.1.4PRODUCTION DESIGN ANDDEVELOPMENT
5.1.5MONTHLY MATERIALREQUIREMENT
book 200
Superglue 300
Solder wire
News paper 300
Pens 100
Totals 7,300
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5.1.6MONTHLY LABOUR REQUIREMENT
PERSONNEL AMOUNT
Manager 26,000
Supervisor 17,0009
Technicians 24,000
Secretary 8,300
Artisans 19,800
5.1.6MONTHLY PRODUCTIONCOST
ITEMS AMOUNT
Rent 12,000
Transport 6,000
Telephone 1,000
Labour 100,000
Insurance 2,000
Materials 7,300
Stationary 500
Water 400
Electricity 1,200
Entertainment 1,000
Advertisement 3,000
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Miscellaneous 1,000
Total 136,700
Moses’ future electronics will be a business that will deal with offering
services like repair of electrical accessories or gadgets, motor rewinding etc
and also selling of electrical equipment, materials, tools etc. therefore the
following steps will be used in the production process.
STEP ONE
Purchasing of the stock i.e. materials, tools and equipment to be sold and used in the business.
STEP TWO
STEP THREE
Unloading of the goods from the tracks and storing them in the store. So as
to be arranged in shelves ready for sale.
STEP FOUR
Customers will be welcomed warmly into the premises so as to make their choice on purchase
STEP FIVE
Transactions (legal) will be made if the customer wants to buy items whereby
he / she will be issued with a receipt which consist of
(i) Name of enterprise
(ii) Name of the customer
(ii)The item bought
(iv)The date to which transaction was made Signature of the salesman
STEP SIX
Packing of the purchased goods into cartoons or special bags and if
transportation will be needed, special arrangements to be made between
the enterprise and the customer.
STEP SEVEN
The customer leaves at his / her own will
STEP EIGHT
(I)Replacing and purchasing of other items
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(II)When offering the services of repairs then the following steps will be taken for production
Ringo's Soda Bottles to run well as it will be dealing with already made
goods, it will have to adhere to regulation measures. The following are
some of the regulations.
(b) Ventilation
The workshop and all offices will be well ventilated to allow fresh air in. this
will be to create a comfortable working condition for the workers and also to
give better conditions for storage of source tools and equipment.
(c) SANITATION
Ringo Soda Bottles will build well trained sanitations like toilets and bathroom
of standards.
(d) PROTECTIONGARMENTS
The enterprise will purchase protection clothes for every worker in the
premises. This include: apron or dust coat, helmets, boots gloves etc. The
security men will be provided with raincoats etc. these garments will protect
the workers from harm when working within the premises.
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(h) Tradelicense
For legal operations of the business to take, the enterprise will obtain a trade license.
CHAPTER SIX
6.0FINANCIALPLAN
Financial plan will be carried out by qualified personnel as it will be very
important. All business transitions done will be shown in their specific
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records.
6.1PRE – OPERATIONCOSTS
The pre –operations cost are the sum of many required to cater for the
materials and the equipment before business operates. The pre –
operational cost for Ringo kiosk will be tabulated as follows.
Transport 10,000
Advertisement 5,000
Stock 50,000
Miscellaneous 4,000
Banking 10,000
Insurance 3,000
Total 360,000
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Sources Kshs
Personal savings 330,000
6.3ESTIMATION OF WORKINGCAPITAL
22
for year 1 = 590,000 – 78,000
= 512,000 /=
Working capital for year 2= 2,835,000 – 46,000
= 2,789,000 /=
= 3,360,000 /=
6.4CASH FLOWPROJECTION
DESCRIPTION JAN FEB MAR APR MAY JUN JUL AUG SEP
Cash in flow
Capital 330,000 - - - - - - - -
Loan 450,000 - - - - - - - -
Friends donation 120,000 - - - - - - - -
Cash sales 100,000 125,000 120,000 115,000 150,000 140,000 170,000 125,000 195,000
Debtors 70,000 20,000 15,000 18,000 12,000 20,000 18,000 22,000 15,000
Total inflow 1,270,000 145,000 135,000 133,300 162,000 160,000 188,000 147,000 210,000
Cash out flow
Rent 1,200 1,200 1,200 12,00 1,200 1,200 1,200 12,00 1,200
Salaries 100,000 100,000 100,000 100,000 100,000 100,000 100,000 100,000 100,000
Water 300 300 300 300 300 300 300 300 300
Electricity 2,000 2,500 2,450 2,200 2,000 2,500 2,000 2,200 7,500
Interest Loan 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000
Creditors 4,000 4,000 5,000 3,000 1,000 1,200 1,800 2,000 2,000
Advertisement 15,000 10,000 8,000 - 2,000 - 6,000 - 10,000
Telephone 1,000 1,000 800 600 500 900 500 1,000 500
Licence 8,000 - - - - - - - -
Promotion 10,000 - - - - - - - -
Loan payment 10,000 10,000 8,000 6,000 10,000 5,000 15,000 10,.000 12,000
Insurance 8,000 - - - - - - - -
Furniture 20,000 - - - - - - - -
Miscellaneous 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000
Total out flow 181,500 131,000 127,700 115,300 119,000 113,100 138,800 118,700 130,600
Surplus 888,500 14,000 7,300 17,700 43,000 46,900 49,200 28,300 79,400
Accumulated 888,500 902,500 909,800 927,500 970,500 1,017,400 1,066,600 1,094,900 1,174,300
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6.6PROFORMA INCOME STATEMENT
24
6.7PROFORMA BALANCESHEET
DESCRIPTION YEAR 1 YEAR 2 YEAR 3
Fixed assets
Vehicle - - 200,0000
10 % vehicle - - 20,000
25
6.8BREAK EVENANALYSIS
DESCRIPTION KSHS
Sales 1,700,000
Variable cost
Purchases 230,000
Telephone 9,600
Advertisement 72,000
Water 3,600
Total variable cost 340,000
= 1,700,000 – 340,000
= 1,360,000
= 1,360,000 x 100
1,700,000
= 80
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(ii) Break-even level ofsales
Fixed costs Kshs
Salaries 1,200,000
Licenses 8,000
Insurance 8,000
Rent 14,400
Contribution margin
= 1,355,400 x 100
80
= 1,694,250
4.1 PROFITABILITYRATIO
(a) Gross profit margin =
= 189.41 %
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(b) Return on equity = Net
Equitycontribution
470,400 x100
889,250
889,250
= 52.9 %
1,136,000
= 90.29 %
1,667,900
= 90.28 %
28
6.8DESIRED FINANCE
DESCRIPTION AMOUNT (KSHS)
Pre – operational cost 360,000
4.2 PROPOSEDCAPITALIZATION
DESCRIPTION KSHS
Bank loan 450,000
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APPENDIX 1
To KISUMU
RINGO'S SODA
BOTTLES
Supermarket
Boutique KC
B
Hardware
Ban
Equity k
bank
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