EHILLA - BSOT - U1A IT 101 - FINALS

Information technology

The Influence of IT on
Culture and Social
Behavior

➔ Technology and Culture

◆ Language, art, mobility, education, and religion
● vital parts of our civilizations that are impacted by " technology "
● A community's culture serves as a benchmark for perceiving, judging, and
evaluating technology.
● As technology affects all the components of culture, it determines the
direction of cultural development.
● Technology has a significant impact on everyday life and culture.
● Through people’s use of technology, technology has contributed to
shaping and differentiating cultures.
● Through the technology of art, values can be seen within a culture.
➔ Art
◆ is the culmination of cultivated technological skills by a person.
◆ The technology of art can be explained by scholar David Nye’s idea of how
technology is not just objects but skills.
➔ Technology
◆ shapes different cultures and differentiates one from another.
◆ Through the technology of computers and teleconferencing, a specialized learner
can access knowledge without leaving that person’s home.
◆ Technology does allow for every opportunity to be afforded but creates more
opportunities than in the past.
➔ In the 19th, 20th and 21st centuries
◆ technology and culture have significantly influenced one another. As cultures
change so does the technology they develop.
◆ developments in manufacturing, communications, and engineering, cultures have
been reshaped around the world by freeing people from small family farms by
choice or by force.
➔ 19th CENTURY
◆ The 19th century drastically influenced American culture. Corporations began to
manufacture goods that had previously been made in the home.
➔ 20th CENTURY
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◆ In the 20th century, agricultural technology pushed small farms out of business in
favor of larger industrialized corporate farms.
◆ The farmers in the periphery are now dependent upon the countries in the center
for seeds to which they used to have full access and the fertilizer and other
chemicals needed to grow the modified plant seeds.
➔ 21ST CENTURY
◆ 21st century with the popularity of big-box superstores that offer extremely low
prices on a wide variety of goods.
◆ farming became commercialized and industrialized, factories were able to
produce more goods, while small farms and businesses could no longer compete
with the technology used by larger companies.
◆ Without the technological skill of forming a democratic system and
communication devices, the democratization of education would not have
occurred.
● Says Kranzberg
○ A technical expert.
○ The foundation for a democratic society was laid by technology.
○ To demonstrate how education and school systems are organized,
as well as what culture and democratic values are.
● There is a symbiotic link that occurs between humans and technology.
Technology is alive if humans are alive.
● Our hands manipulate the blood that flows through our veins.
➔ SOCIAL BEHAVIOR
◆ The fact that technology has significantly altered our social behavior is cause for
alarm. Our technology addictions come at the expense of our social ideals,
interactions, commitments, and interactions. Increased use of technology has the
potential to cause social detachment, which can have both beneficial and bad
consequences for the development of social and relational skills.
➔ How does technology affect a person’s behavior?
◆ Data, gamification, and psychological tricks
● can persuade you to make healthier choices, work more, spend more
money, and do other things.
◆ Technology has the capacity to nudge you to think and act in precise ways at
specific moments, from push notifications and reminders to ratings and rewards
systems.
➔ What are the negative effects of technology?
◆ Eye strain and difficulties focusing on crucial tasks may be caused by social
media and mobile devices, which can lead to psychological and physical
problems.
◆ They may also play a role in more significant health issues including depression.
Overuse of technology may have a greater influence on teenagers in their
formative years.
➔ What are positive effects of technology?
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◆ Other ways that technology is perceived as having a good impact on society

include greater knowledge and understanding, advancements in industry and
jobs, and the globalization-induced interconnection of the world.
➔ What are some impacts of technology?
◆ Our sleeping patterns are influenced by technology
◆ We get isolated as a result of technology
◆ Technology encourages people to be more sedentary
◆ Technology is a source of perpetual distraction
◆ Neck pain and poor posture is caused by technology.
➔ Although technology has many benefits, such as improving daily life and allowing people
to take control of their mental health, it also leads to more offline interaction.
➔ Internet and mobile technology appear to be subtly destroying the meaningfulness of
interactions we have with others, disconnecting us from the world around us, and
resulting in an imminent sense of isolation in today's society.
➔ Based on the study conducted by Opera Mini in 2015, the Philippines is now dubbed the
"most social nation."
➔ With smartphones becoming cheaper and more accessible, people get to spend more
time online, wherever and whenever they want due to its mobility.
➔ "The many hundreds of small ways that technology alters our individual and collective
behavior on a daily basis add up to the cultural changes the technologists and historians
point to." -Charlie Gilkey (2015)

INFLUENCE ON CULTURE
● Online Reviews
○ With the proliferation of online information, it is easy to find details on a certain
movie you want to watch or a book you would like to read.
● Web Blogging
○ Nowadays, you would see food bloggers posting pictures of their meals in
restaurants along with a review of what they ate.
● YouTube Learners
○ YouTube is one of the most popular social media sites. People can watch videos,
comment on it, upload their own videos, etc. But apart from being a social media
site, one of the main use of YouTube is the extensive video list made available
online.
● Cyberbullying
○ Cyberbullying
● Serious phenomenon brought about by social media. It is an unwanted,
hostile behavior done by individuals to other people in the hope of gaining
control over them. There are three types of bullying behavior - verbal,
social, and physical. Whichever the type may be, none of which is
acceptable.
○ Internet Identity or Internet Persona
● A profile created by internet users to establish their social identity in
online communities, social media sites and other websites.
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○ The good news is that society, communities, and the government are creating
ways to stop bullying - be it digital or otherwise. The Philippines has identified
several laws including the Republic Act of 10175 or the Cybercrime
Prevention Act, to help catch cyberbullies.
● Netiquette
○ A combination of words: internet and etiquette. It describes how one should act
while online. There are different types of netiquette implemented all over the
world:
1. Netiquette for Social Media
2. Netiquette for Emails Services
3. Netiquette for Chat Rooms and Instant Messaging

TRENDS

➔ Industry
◆ 2 major trends in this sector
● Internet of things (IoT)
○ The IoT is becoming an increasingly growing topic of conservation
both in the workplace and in society. It has the potential to impact
how we live and how we live and how we work
○ Articles that present positive effects of IoT groups to mull over IoT
development in the Philippines (Rizal Raoul Reyes and Denis
Estopace, March 14, 2016)
◆ With spending on the IoT in the Philippines it is expected to
grow 13 times from its 2014 market value
◆ Several groups are focusing on the potential of the new
technology in local business development. One group is
called the Industry Platform Pte. Ltd (IPPL)
● Claims that the IoT in the Philippines will grow from
$55.1 million in 2014 to $766.8 million in 2020.
● The firm is organizing a second conference in May,
wherein an expected 300 representatives of local
and users across major verticals will be attending
the conference and exhibitions.
● Dubbed as “Asia IoT Business Platform” in 2015
the conference was attended by 89% of local
companies with attendees made up of key
executives from the information technology and
operation divisions
● “We want to push further to continue to educate the
different business and industrial sectors and
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prepare the start-up community for 2020, where

everything is expected to be connected to the
internet Plus we want to build awareness about the
convenience brought by this technology”
○ Ellaine Cedillo Ionics, IBM team up on high-tech products (Doris
Dumlao - Abadilla, December 18, 2015)
◆ Cloud computing lets users access big columns of files and
applications over the internet using multiple devices.
◆ Big Data
● Refers to the voluminous amount of data from
traditional and digital sources that could be mined
for valuable insights on human behavior such as
trends, paters, and associations, in turn, boosting
business intelligence
◆ With the access to services and application program
interface or set routines, protocols, and tools for building
software applications bluemix could easily extend an
internet-connected device
◆ Ionics-EMS and IBM have had a long partnership that
began in 1990
● The renewed collaboration between Ionics-ems and
IBM on the cloud, mobile, and big data analytics
marks the next generation of the long-standing
relationship between the two companies. Together,
we will bring IoT solutions to mutual customers.
The smart factory would be a game-changer
○ Lawrence Qua
◆ Automating what used to be manual procedures is the
trend in organizations and industries
◆ Automation helps many companies achieve greater
productivity among their employees by using computers
and software programs to do the tasks. Such automation
includes
● accounting systems
● Production systems
● Security systems
● IT automation
○ Articles that present the application of technology automation
◆ Makati fully implements a biometric timekeeping system
(Mike Fria, March 14, 2016)
● Manila, the Philippines
○ The Makati City government has fully
implemented the use of the Automated
Biometrics Timekeeping System in
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monitoring the daily attendance of

employees working in its offices at the City
Hall complex in Barangay Poblacion.
◆ Property consultant bares future of work (Rizal Raoul
Reyes, June 10, 2017)
● Telecommunication companies and property
developers will be having closer collaboration in
developing the future workplace
● In a research paper titled “The Future of Work”
Jones Susan Sutherland stated
○ The traditional office workplace is gradually
going to be replaced by a new concept
anchored on technology developments

➔ Banking
◆ Known as the “internet banking or web banking”
◆ Allows users to execute financial transactions through internet
◆ Offer everything that a local branch could do such as
● Deposits
● Money transfer
● Bill payments
● Online banking
◆ Citi Philippines consumer business manager Bea Tan said in a statement on
Wednesday
● We are seeing a marked shift to online and mobile banking, and in Asia,
we already see 98% of all transactions taking place outside a branch.
● This conclusion was derived from an annual online poll that measures the
Fin-W or financial quotient of Filipino consumers.
● The survey covered 3,500 online respondents across seven countries
including the Philippines. Five hundred interviews were held in each of the
participating countries that including
○ Australia
○ India
○ Indonesia
○ Korea
○ Singapore
○ Taiwan
● More Filipinos warming up to online banking (Doris Dumlao, 2013)
○ As of September 2012, we have already registered more than
1,000,000 mobile banking users of Citi in Asia, and we are
confident that the number has grown since.
○ One online banking innovation is the newly launched One-Time
Personal Identification Number (PIN) which uses Citibank Online,
the bank’s multi-awarded Internet banking platform
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○ Manila - Security Bank Corporation emerged as the winner in two

public sector categories at the recently concluded The Asset Triple
A Awards 2016 held in Hong Kong
○ Security Bank’s government payment service cited at HK’s The
Asset Triple-A Awards (InterAksyon, 2017)
◆ Best Regional Specialist Award and Best in Treasury and
Working Capital for the Philippines under the public sector
category in recognition of its efficient government payment
services and performance in corporate treasury
management, trade, finance, supply chain, and risk
management.
◆ DigiBanker deploys strict security measures through an online
facility utilizing SSL with 256-bit encryption, which is the highest
and first in local banks along with Verisign EV SGC certification,
said the bank in a press release
◆ Through the years, Security Bank said it has maintained its
reputation as the only bank that has a fully integrated system with
the Philippine Health Insurance Corporation (PhilHealth)
● A server-to-server connectivity for streamlined processing
of premium contribution settlement and posting.
◆ In the past four years, the Asset has cited Security Bank’s
electronic cash management system as the Best e-Solutions
Partner Bank in the Philippines from 2013-2016.
● The Asset Triple A Digital Enterprise Awards also
recognized Security Bank as the Best Electronic Bank in
2015 and 2016
➔ Education
◆ It is mostly used in college and universities
◆ To deliver, manage and keep tracks of students’ progress
◆ It is delivered online (e-learning system)
◆ Learning Management System (LMS)
● Learning that utilizes electronic technologies to access
educational curriculum outside of a traditional classroom
● A course, program, or degree delivered completely online
● Also known as distance learning E-learning Global Filipino
Schools enhance e-Learning with Cloudfone tables (Manila
Bulletin, 2017)
◆ Select public Schools under the Global Filipino School (GFS)
program of Globe Telecom
● Can now further enhance digital learning and promote love
of reading among K-12 students through the help of 220
tablets donated by Cloudfone, one of the leading providers
of smartphones and tablets in the country
● Students and teachers can fully explore the GFS Library
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○ A free, web based platform that provides free and

quick access to digital story books for children and
young adults as well as textbooks on core subjects
such as math, science, english, filipino, music, and
arts among others
◆ PLDT Enterprise rolls out e-learning program to aid millennials
studies (Sunstar Philippines, 2016)
● Our view is that the devices will serve more as effective
study aids, and act less as distractions (Gio Abaquin)
● Today millennials have learned to accept the role that
devices play in their daily lives. It is important to bring in
this new technology into the classroom, for both the
obvious, physical reasons, such as Lighter physical load vs
heavy books and notebooks Technological benefits
(Abaquin)
● Mobile learning supports the learning process rather than
being integral to it. Mobile learning can also be a useful
add-on tool for students with special needs. It can be used
as a ‘hook to re-engage disaffected youth’ (Chet Alviz
◆ For the e-Learning App, there will be package options such as app
only, app with SIM, as well as tablet bundles. More than a
Learning Management System (LMS), the Smart e-Learning
Program creates an end-to-end Digital Campus.
● Experience Smart is set to roll out the e-Learning program
with select schools
● We are very pleased to have include in our service
portfolio an educational digital tool that benefit not only
students, but also the entire school ecosystem, parents, for
example, will be able to gain access to their child’s
developmental progress, education, on the other hand, will
be able to freely interact with both students and parents on
the more important aspect of today’s learning experience
(Nico Alcoseba)
➔ Business
◆ E-commerce
● A term for any type of business, or commercial transaction
that involves the transfer of information across the internet
● It is one of the most important aspect of internet to emerge
● Occur either as (Types of E-commerce )
○ business-to-business (B2B)
◆ Refers to the electronic exchange of
products, services or information between
businesses
○ Business-to-consumer (B2C)
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◆ It is when businesses sell products,

services, or information directly to
consumers
○ Consumer-to-consumer (C2C)
◆ Consumers trade products, services, and
information with each other online through a
third party online platform that enables
transactions to be carried out.
○ Consumer-to business (C2B)
◆ Consumers make their products and
services available online for companies to
bid on and purchase
● Also known as e-business
◆ How E-commerce Works
● Advantage and Disadvantages
○ Availability Limited customer service
○ SPeed of access not being able to touch or see
○ Wide availability wait time
○ Easy accessibility Security
○ Lower cost
◆ E-Commerce growth to drive logistic business in PH (Bernie
Cahiles-Magkilat, 2017)
● E-commerce in the Philippines is going to post very high
growth that will drive the logistics industry to cope with
demand for a seamless experience operation from a
manufacturer to retailer to customer
● JDA Software Group, Inc.
○ The world’s leading digital supply chain solutions
provider
○ It offers Transport Management Solutions for local
logistics firms for a seamless experience and
cost-efficient operations
◆ Philippines e-commerce to reach 200b by 2020 (First Circle)
● The internet population in the Philippines is fast-growing
● It has an enjoyed rate of 530% over the last 5 years
● The e-commerce industry is set to grow at an annual
growth rate of 101.4% between 2016 and 2020
● Asia-Pacific Region have surpassed North American and
Western Europe in terms of Business to Consumer (B2C)
sales.
● E-commerce activity is dependent on access to the internet
● Increase in online footprint = increase in the number of
products to be bought by consumers online
➔ Health
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◆ E-health refers to the use of information and communications

technology in health care
◆ Gunther Eysenbach
● Defined E-Health as the emerging intersection of medical
informatics, public health, and business, referring to health
services and information delivered or enhanced through
the Internet and related technologies.
● In a broader sense, the term characterizes not only a
technical development, but also a state-of-mind, a way of
thinking, an attitude, and a commitment for networked,
global thinking, to improve health care locally, regionally,
and worldwide by using information and communication
technology
◆ World Health Organization
● Cost-effective and secure use of information and
communications technologies in support of health and
health-related fields, including
○ Health-care services
○ Health surveillance
○ Health literature
○ Health education
○ Knowledge and research
◆ How digital health is bridging the healthcare gap in the Philippines
● Digital health
○ Started in the University of the Philippines (Manila)
National Telehealth Center (UPM-NTC)
○ First applied telemedicine and mHealth projects
● Wireless access for Health leverage the high penetration of
mobile devices in the Philippines, low-cost tablets and
smartphones, and open-source software
● It uses “3G technology to improve health care by reducing
the time required for reporting and improving access to
accurate and relevant patient information for clinicians and
government decision-makers
● It expanded the CHITS EMR platform which supports data
collection and reporting from the barangays mHealth
(mobile health)
● Wireless Access Health
○ Enables health workers to track patient data,
generate reports, and record outbreaks
● Recent mHealth programs
○ SMS Tele Referrals
○ Health education programs giving mobile phone
users reminders
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◆ Vaccinations
◆ Dengue prevention
◆ Tuberculosis
◆ Health seminars
● rCHITS (real time monitoring of vital maternal and child
health indicators through community health information
tracking system)
○ Uses SMS to report maternal and child health
services,
○ Create appointments
○ Reminds patients mHealth (mobile health)
◆ 68 adopted clinics in 14 provinces
◆ 2500 served patients a day
◆ 950 clinicians trained
◆ 1,500,000 million patient consultations
patient records recorded
➔ Trend
◆ A trend is what’s hip or popular at a certain point in time.
◆ It usually refers to a particular style in fashion, devices, or
entertainment.
➔ Technology Trends
◆ These tend to change as time goes by.
◆ Following Moore’s Law, technology is bound to upgrade itself
every two years.
◆ In 1965, Gordon Moore predicted that computing power would
dramatically increase over time. But as it increases, the cost is
expected to proportionally go down.
◆ Nowadays, the two-year prediction has even decreased, with
releases happening less than two years, if not, yearly. Aside from
the cost, sizes of hardware have also decreased making devices,
such as smartphones. (ex. iphones and new models)
● As featured in the Forbes. com, IoT, and Smart Home
Technology, you are able to control appliances at home.
(serves as a remote control)
➔ Positive Effects of ICT on individuals, organizations, and society
◆ Improved access to education
● There are many new ways of learning such as the use of
Learning Management System (LMS) which implements
educational enhancements such as distance learning and
online tutorials, virtual reality, and interactive multimedia.
● Ex. LMS - quipper, edmodo, google classroom, blackboard
◆ Access to Information and Communications
● The internet has become available in almost all places
such as commercial establishments and public places.
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◆ Security
● With the advancement that ICT brings, individuals and
organizations can solve many security problems.
● Ex. developed physical security systems - Face recognition
or fingerprints, iris (eye recognition)
➔ Negative Effects of ICT on Individuals, Organizations, and Society
◆ Reduced Personal Interaction and Physical Activity
● Because of the comfort of working from home, and the
entertainment that the internet offers, physical activity is
reduced leading to health issues such as obesity and heart
disease.
● tends to procrastinate and more distractions at home
◆ Job loss or Increase in Unemployment
● Multiple workers being replaced by automation.
● Shipping or freight services in which a certain amount is
added to the operating costs.
◆ Security
● ICT brings not only improvement but also a threat to
security.
● prone to hackers, and viruses.
➔ Ethical Issues
◆ Plagiarism
● An act of theft.
● Occurs when a person copies another person’s ideas,
words, and writing and call it his or her own.
● Those who commit such action may lead to serious legal
and ethical defilements.
● Be mindful of your actions and always cite the author.
◆ Exploitation
● An action in which one deals with a person dishonestly,
unethically, and dishonorably, in order to take advantage of
the latter’s work and/or resources.
● taking advantage of one’s work leads to a lawful action
◆ Libel
● May be categorized as insult, slur, or slander.
● Either written or spoken, or even through actions, as long
as the accusation is not true, and without evidence, it may
lead to libel.
◆ Software Piracy
● Refers to an act of installing or copying software into the
computer in the absence of an end-user licensing
agreement (EULA) and/ or producing a copy disregarding
the copyrights.
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Issues and Challenges

➔ Issues and Challenges

◆ One of the main issues in computer systems is security and integrity.
➔ Malicious software or Malware
◆ is a general term for the different types of software that can harm the computer
system.
● INDUS TRY
○ Virus
◆ usually hidden within another program that inserts itself
into other programs or files.
○ Worm
◆ a stand-alone malware that replicates itself in order to
spread to other computers.
◆ It almost always causes at least some harm to a computer
system, such as slowing down the network connection.
○ EXAMPLES OF MALWARE
◆ Trojan
● It refers to a malicious program that initially
appears to be useful, routine, or interesting in order
to persuade a victim to install it.
◆ Spyware
● is software that aims to gather information about an
organization or a person without his or her
knowledge.
◆ Ransomware
● It is a type of malware that can block access to a
victim's data. The hacker uses his or her technical
knowledge or skills to gain unauthorized access to
data or systems.
● One of the most recent malware attacks which
have hit almost 74 countries, affecting several
industries worldwide was the ransomware
"WannaCry."
● Alarm grows over global ransomware attacks by
Agence France-Presse May 13, 2017 The attacks
came in the form of ransomware, a technique used
by hackers that locks a user's files unless they pay
the attackers in bitcoin. The scope of the attacks
was not immediately clear amid varying estimates
from security researchers. 45,000 attacks of
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#WannaCry in 74 countries. Kaspersky said the

malware was released in April by a hacking group
called Shadow Brokers which claimed to have
discovered the flaw from the NSA.
● BANKING
○ also known as "internet banking” or "web banking" allows a user to
execute financial transactions via the internet.
○ O N LI N E B A N K I N G
◆ An online bank offers customers just about every service
traditionally available through a local branch, including
deposits, money transfers, and bill payments. While online
banking may be convenient, there are still skeptics of this
given the sensitive data being transacted online: money.
Recently, a supposed faulty system upgrade caused
customers of Bank of the Philippine Islands (BPI) to either
lose money from their accounts or receive huge amounts
of money that were not theirs. The article below described
the situation which occurred for 48 hours, leaving their
customers irate and panicked. BPI: Problems with
accounts will be resolved within the day by VJ Bacungan,
CNN Philippines June 8, 2017
● EDUCATION
○ With online learning being accepted into schools as part of the
teaching and learning methodology, one of the things that schools
need to consider is monitoring and management.
○ 5 COMMON PROBLEMS FACED BY STUDENTS IN
E-LEARNING AND HOW TO OVERCOME THEM BY SUNIL
KUMAR JULY 10, 2015
◆ Adaptability Struggle
● Switching from the traditional classroom and
face-to-face instructor training to computer-based
training in a virtual classroom makes the learning
experience entirely different for students. Their
resistance to change doesn't allow them to adapt to
the online learning environment, whereas it takes
time for them to get accustomed to Course
Management Systems (CMS) and the methods of
computer-based education.
◆ Technical Issues
● Many students are not provided with the high
bandwidth or the strong internet connection that
online courses require, and thus fail to catch up
with their virtual classmates: Their weak monitors
make it hard to follow the Course Management
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System and their learning experience becomes

problematic.
◆ Computer Literacy
● Although students are generally tech-savvy, and
thus able to manage computers well, lack of
computer literacy is a major issue among students
today. Many of them cannot operate basic
programs such as Microsoft Word and PowerPoint
and, therefore, are not able to handle their files.
◆ Time Management
● It is a difficult task for e-Leaners as online courses
require a lot of time and intensive work.
Furthermore, it is mostly adults who prefer
web-based learning programs for their place and
time flexibility they rarely have the time to take the
courses due to their various everyday
commitments.
◆ Self-Motivation
● Self-motivation is an e-Learning essential
requirement: however, many online learners lack it,
much to their surprise. After enrolling in distance
learning courses, many learners fall behind and
nurture the idea of giving up, as difficulties in
handling a technological medium also seem
insurmountable.
● BUSINESS
○ As previously discussed, some companies use adware to track
information about their customers for marketing purposes. You
might ask, how is that possible?
○ Adware
◆ is a program designed to display advertisements on your
computer, redirect your search requests to advertising
websites, and collect marketing-type data about
yourself-for example, the types of websites that you visit so
that customized advertisements can be displayed.
● HEALTH
○ Patient records are always kept confidential However, with the
introduction of technology, and with hospitals and clinics leaning
towards automation, patient records have shifted from paper to
digital.
○ According to the International Association of Privacy
Professionals, "a medical record is more valuable than a credit
card on the black market. According to the World Privacy Forum, a
medical record, including a name, address, Social Security
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number, and health ID number, typically goes for $50 on the online
black market (whereas an active credit card sells for just $3." This
makes it more lucrative for cybercriminals as patient data
becomes digital.
○ In the Philippines, hospitals are required to comply with the Data
Privacy Act (DPA) of 2012 and implement data protection
measures in their data processing systems to protect the
confidentiality of their patient's personal information and medical
records. Violations of data privacy involve penalties. Under the
DPA the penalty for unauthorized disclosure of personal
information is P1 million. The penalty extends to P2 million if the
act involves sensitive personal information
○ In the United States, the Health Insurance Portability and
Accountability Act (HIPAA) in 1996 was designed to promote the
confidentiality and portability of patient records, as well as to
develop data security standards for consistency in the healthcare
industry The HIPAA Security Rule establishes national standards
to protect individuals' electronic personal health information that is
created, received, used, or maintained by a covered entity