TRƯỜNG ĐẠI HỌC HẢI PHÒNG

KHOA NGOẠI NGỮ

BÁO CÁO THỰC TẬP TỐT NGHIỆP

CHUYÊN NGÀNH: NGÔN NGỮ ANH

Sinh viên : Nguyễn Thị Linh

Ngày sinh : 03/05/2000
Lớp : ĐHNN Anh4.K19
Giảng viên hướng dẫn : Phạm Thị Phượng

Hải Phòng, tháng 2 năm 2022

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 HAI PHONG UNIVERSITY
DEPARTMENT OF FOREIGN LANGUAGES

INTERNSHIP REPORT
MAJOR: ENGLISH

Student : Nguyen Thi Linh

Date of birth : 03/05/2000
Class : English4.K19
Instructor : Pham Thi Phương, MA

Hai Phong, February 2022

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 ACKNOWLEDGEMENT
First of all, I would like to express my deepest gratitude to the leaders of Hai Phong
university, the Dean of the Faculty of Foreign Languages and the board of directors of
Minh Anh academy for giving me the opportunity to participate in this internship.
Through the 10-week internship as planned by Hai Phong university at MIA education
sevices and trading company limited, I have learned and improved my teaching skills,
and applied my knowledge to teaching assistant work. Although my internship and
work experience is not long, I firmly believe that what I have learned from this real
environment will be the first step for me to have more suitable orientations for my
future career. To complete the lesson "Graduation internship", I would like to express
my sincere thanks to the teachers of the Department of English Language, Hai Phong
university.
Especially, I would like to thank Ms.Phuong- my guide who enthusiastically supported
me during my internship. Without her guidance, I would not have been able to
complete this report in the best way. With relevant knowledge, my own practical
experiences to help me and other students fulfill their internship goals, I would also
like to thank the staffs of the department, especially Ms. Minh Anh. Thank you, during
the internship, for your enthusiastic guidance so that I could familiarize myself with
the new job and quickly integrate into the cultural environment of the English center
graduation, but it will certainly inevitably lead to unexpected shortcomings. Therefore,
I look forward to receiving suggestions from teachers, and fellow students. Sales
Department so that I can learn from my own experience and have the best preparation
base to develop the "Graduation Project" in the near future.

Student
Linh
Nguyen Thi Linh

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 TABLE OF CONTENTS
ACKNOWLEDGEMENT.........................................................................................iii
TABLE OF CONTENTS...........................................................................................iv
LIST OF FIGURERS..................................................................................................1
INTRODUCTION.......................................................................................................2
INTRODUCTION.......................................................................................................2
CHAPTER 1: INTRODUCTION ABOUT MIA EDUCATION SERVICES AND
TRADING COMPANY LIMITED............................................................................3
1.1. General information of MIA Education Sevices and trading company limited....................3
1.1.1. General information.............................................................................................3
1.1.2. The formation and development stage.................................................................3
1.2. The organizational structure....................................................................................7
1.3. The function and duty.............................................................................................7
1.4. Functions of departments and job positions............................................................8
1.5. The Role of English at MIA Edu..........................................................................11
CHAPTER 2: CONTENT OF THE ASSIGNED WORK......................................12
2.1. Job description......................................................................................................12
2.2.The assigned work.................................................................................................13
2.3. Advantages and disadvantages during the internship............................................15
CHAPTER 3: ACHIEVED RESULTS....................................................................17
3.1. Knowledge............................................................................................................17
3.1.1. General knowledge............................................................................................17
3.1.2. Language knowledge.........................................................................................17
3.2. Skills..................................................................................................................... 18
3.2.1. Language skills..................................................................................................18
3.2.2. Soft skills...........................................................................................................18
3.2.3. Teaching skills...................................................................................................19
CONCLUSION..........................................................................................................20
APPENDICES............................................................................................................ 21

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 LIST OF FIGURERS
Logo center.................................................................................................................... 2
Figure 1: Reception area................................................................................................9
Figure 2: Kindy + Kids space......................................................................................10
Figure 3: Teens space..................................................................................................10

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 INTRODUCTION
In today's integration trend, foreign languages are the bridge between knowledge bases
in the world. Foreign languages are not only an effective tool for employees in finding
a good job, but also a useful means in improving the quality of people's material and
spiritual lives. As a result, learning a foreign language is extremely necessary because
it is not only a communication tool but also a means for students to easily learn and
absorb the vast knowledge of mankind as well as absorb the knowledge of the world
and integrate with the world so that they can contribute their best to the renewal and
ascent of the country. More specifically, the English language has become an
indispensable tool in communication and business activities in companies or
workshops. Vietnam is increasingly developing and popularizing the English language
as an indispensable need. Stemming from that need, MIA Education was born to create
a professional English learning environment for learners. With many years of teaching
experience of professional teachers, MIA Education has made continuous efforts, has
successfully welcomed and trained more than 1,000,000 students and achieved many
outstanding achievements in the field of training this international language. Hundreds
of students in primary schools, junior high schools, high schools, and universities in
Hai Phong city, who have been trained methodically and professionally, have
contributed to bringing the center's name to life further. The center's development
orientation is to expand its scale in combination with attracting students and improving
training quality.
With the permission of the Faculty of Foreign Languages, Hai Phong University and
the Management Board of MIA Education, I had the opportunity to learn and research
about the Center in general. Through the internship process with the enthusiastic guidance
of the instructor - teacher Pham Thi Phuong and the staff in charge of guidance at the
Center, I had the opportunity to work and successfully complete this internship report. In
the internship report, I will present the contents of 3 chapters:
Chapter 1: Introduction about of MIA Education Services and trading company limited
Chapter 2: Job Description
Chapter 3: Achieved Results

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 CHAPTER 1: INTRODUCTION ABOUT MIA EDUCATION
SERVICES AND TRADING COMPANY LIMITED
1.1. General information of MIA Education Sevices and trading company limited
1.1.1. General information
- Full name: MIA Education Sevices and trading company limited
- Short name: MIA EDUCATION
- Tax code: 0202148175
- Address: Plot No. 507, Hoa Nhat Village, Dang Cuong Commune, An Duong
District, Hai Phong City, Vietnam
- Representative: DO THI MAI ANH
- Phone number: 0815668892
- Logo:

Logo center
Slogan: “We will take you from MIA to the world”: This is the message that MIA Edu
wants to convey about the practical values each student achieves in the world of
human knowledge. MIA Edu will always be dedicated to fulfilling its mission on the
journey of training English talents for Vietnam to be ready to reach out to the world by
making positive and useful contributions to the community.
1.1.2. The formation and development stage
*Information about MIA Education

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MIA English is one of the centers in the field of English education and training,
specializing in providing study programs and services including:
- English language curriculum for children and adults
- Preparation program for international exams
- Teacher training program
- Corporate training
*Academic management team & Teacher support
MIA's academic management team is comprised of people with advanced degrees in
English language teaching, teacher training and educational administration. In
addition, they bring to MIA the extensive knowledge and experience they have
acquired from all over the world.
*Benefits, health & safety for students
We implement all procedures to ensure the health and safety of all students attending
the centers. In particular, young learners are closely supervised not only during the
lesson but also before and after school.
*Customer service
All MIA training centers maintain high, professional standards in their communication
with students, parents, customers, employees and the public. We always follow clear
and complete paperwork processes when dealing with student complaints and
problems.
- Dedication: all about teaching and learning, with high standards and commitment.
- Enthusiasm: full of creativity and focus on possibilities and the future.
- International: in standards and vision. We have high standards and reliability, with
processes and facilities of international quality.
- Friendly: focus on building relationships with partners, parents and students in a
friendly and humane manner.
- Dynamic: always improving, expanding and leading, with quick intuitions about
development and energy source showing the dynamism of the Vietnamese economy
and people.
*Vision
Train a generation that is not only able to adapt to the changing world, but also to
contribute to changing the world.

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*Mission
We are committed to building a future-ready educational foundation that is closely
aligned with the modern workplace, as well as developing the values of a local-global
citizen.
*MIA's core values:

10 COMPANY CORE VALUE

Core Values Contents

- To create surprises, you have to make yourself

different (do something unique and bright). create).
Give your customers a
- The unexpected must have an emotional impact on
1 SURPRISE through
the recipient.
customer service
- Bring surprises to customers, colleagues, suppliers,
partners, and in the long run investors privately.

- Continuity of change is an indispensable part

- Must to learn way are not be afraid scared and
right owner move flash take time muscle, even lice
2 Take the opportunity
Mandarin important than, right recommended
and change
encourage and run race with the replace change.
- Always plan and prepare for constant change.

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 - Appreciate and reflect each individual's unique
personality pellets.
- I want everyone to show their personality in the
3 Make it fun and a little
company job.
quirky
- Everyone works best when shown the right person
to me.

- Not afraid to take risks and not afraid to make

mistakes, because people don't make mistakes that
Adventurous, creative means they don't dare to take risks. ro.
4
and open-minded - Wishing people to have courage to make decisions
at work (Wishing people to develop and improve
their decision-making skills) determined)

- Create conditions for employees to improve

themselves and improve their expertise subject

Never stop learning and - Regularly challenge yourself, not stuck at work and
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improving yourself always feel that you are constantly learning and
perfecting yourself. Dear

- Openness and sincerity can create the best

Build open and honest relationships because they lead to trust and loyalty.
6 relationships through - We create healthy relationships with everyone:
communication leaders, subordinates, customers, suppliers, business
partners, team members and colleagues.

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 - Care about culture because we are a group and a
family family
- Create a friendly, warm and enjoyable environment.
Build a healthy family
7 - Encourage diverse ideas, perspectives and
and team spirit
perspectives form
- The best leader is the best servant. They serve
employees during their leadership.

- Always try to be efficient

- Comfortable daily contact with each other, but very
focused and serious in work job
- Work hard and always strive for a successful job.
- There is no concept of "good enough", because good
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is the enemy of the great Grand
- Put out and will pass via the standard squid high
Work effectively
belong to main me, contact customary elevate high
Obstacle hesitate give opposite to prime minister edge
painting and give main they I

- Passion is the fuel that drives you and your company

forward prior to
Passion and
9 - Appreciate passion, determination, perseverance,
determination
and urgency.
- Never say "no" or "what doesn't work fruit".

10 Modest - When celebrating individual and team successes, we

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 stay humble and treat people the way we would like
them to treat us.
- Shut up about ourselves because we believe in the
long run our personality will show itself out.

1.2. The organizational structure

In this part, I will show you about the organization structure of the center.

1.3. The function and duty

The duties of each of the above positions are as follows:
* English center Manager:
Responsible for managing the English center from enrollment to sales and marketing.
People who work as Center Managers themselves need to understand clearly about
their work as well as their responsibilities for the center. It is best to be someone who
has long experience in developing the center, from which there is a clear path and path
for the start-up ship. This manager must have a broad knowledge of Marketing, Sales,
Human Resources and foreign languages to be able to cover extensively in
management.
*Marketing Manager:
As the person in charge of bringing the center's image to customers and society, as
well as managing the MKT team below, creating large and effective MKT programs

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(online and offline). MKT is the main key to help customers achieve the highest
efficiency.
*Sales Manager:
Along with the marketing effects, customer data is the key for all service industries,
convincing customers to sign up is the duty of the sales department, and of course the
sales manager holds a great responsibility in bring success to the company. Customers
who are interested in the course or not yet interested in the course, under the guidance
and ingenious coordination of the consultants, customers will choose the courses that
are most suitable for them as well as the level of each customer people. Consult the
right person, the right level and the right class
*Academic Manager:
Manage the training program, as well as the teaching staff on quality, modify the
curriculum, change the method when it is really necessary. Training and quality
manager is one of the trump cards of English centers, the existence of English centers
is Quality. Here are the things of Academic Manager:
New teacher training
Inspection, evaluation and quality assurance after the courses
Modify and edit the syllabus after the courses for the best quality
HR Manager
1.4. Functions of departments and job positions
Coming to MIA Edu, the first impression that all parents and students can feel is the
spacious and modern infrastructure system of an English center worthy of international
standards.
Understanding that the investment in facilities is the most important factor to ensure
the quality of education, MIA Edu has consolidated the system of facilities at all
training branches to meet international standards with no spacious - modern -
comfortable space from the reception area to each classroom. This creates an ideal English
learning environment for students so that their learning can be most effective, and at the
same time helps students to be confident, happy and comfortable in every class.
*Reception area
The reception area is the first place to welcome all students and parents to MIA Edu.
The enthusiastic and professional staff of MIA Edu will wholeheartedly advise

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students to choose the right course and parents can feel secure when sending their
children to study here.

Figure 1: Reception area

Also here, you will be able to relax comfortably in an open space, creating conditions
for students to interact and exchange knowledge and useful information after class and
freely read books, document study.
*Classroom area
MIA Edu's classrooms are divided into the following areas: Study space for ages 4-11,
study space for ages 11-16, adult space and one-on-one study space. Each classroom
space has its own unique design style, suitable for each level and specific training
program to enhance learning interest and efficiency.
Kids space: for children and primary school students. The classroom design is colorful
and fun and many visual tools are vivid, helping children to be exposed to foreign
languages in the most intimate and easy-to-understand way, they will be more
interested in learning English every day.

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 Figure 2: Kindy + Kids space
Teens space: for high school students. Fresh and spacious design with rows of tables
and chairs arranged in a neat and orderly manner, most of which are Western-style 1-
person tables, helping students to be more independent in learning and perfecting their
skills.

Figure 3: Teens space

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Adult space: Classrooms of adult students are usually smaller, with a more concentrated
scale, modern facilities and adequate learning materials for students' learning.
Adult space: Each classroom is fully equipped with the most advanced equipment and
teaching aids such as: Projector - Overhead, Projector, TV, DVD player, cassette
player and many other essential learning tools.
The arrangement of tables and chairs, scientific and creative space arrangement also
contributes to creating a feeling of comfort and relaxation for students during the learning
process. The maximum number of students for a class is 15-20 students in order to create
conditions for teachers and students in the class to easily interact directly with each other,
helping to improve their ability to acquire and develop good skills.
It can be said that the superior facilities in terms of facilities that MIA Edu provides to
students will bring about effective, friendly and comfortable learning moments, helping
them to achieve results, highest in the process of studying at MIA Edu.
1.5. The Role of English at MIA Edu
Carrying the noble mission of creating opportunities to learn English and conveying
the spirit of global education, MIA Edu, always strives to popularize English, affirm
the quality of teaching and learning, teaching to all students nationwide. Besides the
teaching programs, the regular organization of extra-curricular activities and useful
entertainment also creates a new playground for the students of the system to be more
enthusiastic about learning.
It can be said that English is always accompanied throughout all courses at MIA Edu.
English helps a lot in communication between students and teachers, between
colleagues, in addition, English is also a tool to help interns at the center improve their
knowledge and skills, majors and soft skills, helping them to constantly improve
themselves and develop more in the future. With a team of teachers who are 100%
foreign teachers, it is inevitable that students and students must contact and become
familiar with English. At the same time, the center will recruit additional teaching
assistants to assist students in studying and understanding the lesson.
MIA Edu with the mission of spreading knowledge and spreading love has brought
English to all parts of the country. Especially MIA Edu has spread the love of English
to students; motivation and inspiration to conquer English.

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 CHAPTER 2: CONTENT OF THE ASSIGNED WORK
2.1. Job description
* Task 1: Teaching assistant
Teaching assistants for foreign teachers, specifically translating and speaking
sentences that foreign teachers say that students do not understand, helping teachers in
the teaching process, such as preparing documents, sending lesson files to each teacher
parents, urge and remind parents when students are not present in the online
classroom...
Class management (attendance, class stability...) when the main teacher is not present
in the online classroom, check and notify the student's homework status to the main
teacher.
Activating students in extra-curricular activities, organizing games in English in the
classroom for students.
Correcting homework for students.
Translation of some documents, e-mail is required.
Participate in helping students 24/7 with the online learning program.
Pay attention to students' behavior in online lessons and actively care about students'
learning at home through the student's parents.
Collaborate with teachers to recognize the problems students are facing and suggest
directions and help implement solutions.
Record student progress and support contact with parents to notify.
*Task 2: Practice teaching, teach some classes:
Beginners, Kid 1A, Kid 1B
* Results will be achieved
Train the Listening- Speaking- Reading- Writing skills in English, practice
interpretation, translation skills and grammar level when correcting, gain some
experience in the process of teaching practice and working with foreign teachers
outside.
Proficient in using computer skills and office work.

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2.2.The assigned work
Week/ Date Duties Description
- I contacted the human resources department of the center to receive
the assignment and was briefed on the center's activities.
- I have discussed and talked with the internship instructor who is the
branch manager.
- I was a classroom assistant with specific jobs such as classroom
management, student management, observation and support for
Week 1
students in the learning process....
( 7/2-13/2)
- I have worked with teachers to exchange and prepare curriculum for
students. In addition, I participated in the preparation of students'
lessons and study materials.
- I have prepared materials, equipment and learning tools for students
and teachers before the lesson.
- Joined the meeting of the center to implement the tasks assigned to
the intern, listen to comments and evaluate yourself after 1 week of
Week 2
internship at the center.
(14/2- 20/2)
- Welcoming and advising parents, students and the center's
admissions department
- Classroom assistant for kids, participating in helping teachers guide
students to learn pronunciation and grading papers.
- Join the meeting of the center, get advice on your own advantages
and disadvantages after 3 weeks of intership…
- Teaching assistant for beginners, grading grammar tests for students.
- After school, I take on the task of replacing the teacher, always
monitoring and checking students' assignments; guide and support
Week 3
students with all problems that need to be solved.
(21/2-27/2)
- Support to welcome and advise the course for parents and students
and the admissions department at the center.
- Prepare pictures and videos about countries around the world and
organize games in English for the class.

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Week 4 OFF( Closed due to the covid)
(28/2-1/3)

Week 5 OFF( Closed due to the covid)

(2/3-8/3)
- Teaching assistant for beginners, grading grammar tests for students.
- After school, I take on the task of replacing the teacher, always
monitoring and checking students' assignments; guide and support
Week 6 students with all problems that need to be solved.
(9/3-15/3) - Support to welcome and advise the course for parents and students
and the admissions department at the center.
- Prepare pictures and videos about countries around the world and
organize games in English for the class.
- Teaching assistant for beginners, grading grammar tests for students.
- After school, I take on the task of replacing the teacher, always
monitoring and checking students' assignments; guide and support
Week 7 students with all problems that need to be solved.
(16/3-22/3) - Prepare pictures and videos about countries around the world for kid
1B
- Prepare pictures and videos about countries around the world and
organize games in English for the class.
- Teaching assistant for beginners, grading grammar tests for students.
- After school, I take on the task of replacing the teacher, always
monitoring and checking students' assignments; guide and support
Week 8 students with all problems that need to be solved.
(23/3-29/3) - Support to welcome and advise the course for parents and students
and the admissions department at the center.
- Prepare pictures and videos about countries around the world and
organize games in English for the class.

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 - Join the meeting of the center, get advice on your own advantages
Week 9
and disadvantages.
(30/3-7/4)
- Reception of parents and students.
- Teaching assistant of the Kid 1B class, marking the new-word test,
organize games in English for students.
- Reception of parents and students.
Week 10
- I have completed the internship report.
(8/4-14/4)

2.3. Advantages and disadvantages during the internship

Internships are the final stage of students' learning, allowing them to apply what they
have learned in class to real-life situations. Only a few months but each individual will
gain valuable experience. Among them there are advantages and disadvantages to the
practice process.
* Advantages
Through this internship, I was exposed to the internship environment, which helped
me gain more experience, familiarize myself with the working environment and it
helped me perfect and improve my professional and communication skills. . In
addition, to consolidate existing knowledge, apply appropriately and learn a lot of
professional knowledge and experience. At the same time, help me improve teaching
skills and methods for students, especially grasping students' psychology to solve all
problems in the learning process. This helps me have more advantages in the process
of working after graduation.
During the internship, I well obeyed the rules, regulations and policies of the center,
did not affect the working process of the center, was friendly and gentle with
everyone, made good use of professional skills. subjects and soft skills, actively
learning, accumulating experience during the internship, trying to complete the
assigned work well. At the same time, I also self-study, constantly learn, refer to
documents assigned by managers and directors to hone my vocabulary and improve
my skills. Being able to work at taambhbhbh/hb center, under a professional and
serious working environment, helps me form my style, communicate at work as well
as train myself to follow the company's own rules.Moreover, I also learned a lot of

15
valuable experiences from the. ..I received a lot of attention from the instructor, she
always cared and guided me enthusiastically during my internship at the center.
*Disadvantages
When I have direct contact with the work, I realize that I still lack experience in
teaching students, preparing textbooks for students. Besides, there is anxiety, fear that
you can't do the job, lack of experience, and time pressure. Students at the school
worry about studying, reviewing skills, first exposed to real work that I have never
done before, making me a bit confused in how to handle work. Because I learned more
theory than practice, I still have many shortcomings in my profession. I feel less
confident when I stand in front of the class.
The background skills are still at a new level, I have not yet mastered them and
gradually adapt to the new and challenging working environment in different fields as
well as the specialized field that I am studying and work.

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 CHAPTER 3: ACHIEVED RESULTS
3.1. Knowledge
3.1.1. General knowledge
First of all, I have been researching and learning the center of education. Moreover, I
practiced and applied expert knowledge. Improved and understand more about English
knowledge such as grammar, vocabulary and skills.
Internship at the center helped me learn how to manage work logically and
professionally. I have learned how to manage and develop teaching skills for students.
Enhance my knowledge in a major other than the one I am studying. It gives me the
opportunity to try out in more fields.
In addition, I have learned the necessary knowledge and skills for my current and
future work. It is knowledge of office work, knowledge of communication with people
around, knowledge of development and self-control….
3.1.2. Language knowledge
To begin with, language consists of three parts: phonetics, vocabulary and grammar.
The units of language are phonemes, morphemes, words, sentences, phrases, texts...
These are the basic knowledge of the language and also the language knowledge that I
have learned. Because of understanding the properties and systems in the English
language, it is effective to apply it in practice. At the center, I have a lot of exposure to
English, so I can improve my language knowledge through working and speaking with
foreigners.
Secondly, I have applied my knowledge of English grammar, semantics and intonation in
the communication process and flexibly apply this knowledge in language analysis in
translation to perform well in real topics. practice; acquire semantic analysis skills
appropriate to the context and apply skills in professional work.
One of the other benefits of acquired language knowledge has been the expansion of
english vocabulary. My initial vocabulary was basically equipped by the school. So I
have a weak vocabulary. After working, interacting with documents, data... and
foreigners, I have accumulated a specialized vocabulary. Besides, I have put what I
have learned to work to improve and develop my language - English.
Applying basic concepts in English Phonetics contributes to improving the accuracy of
pronunciation to help listeners understand correctly.

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Observe, learn, acquire and create English language knowledge; expand and improve
specialized vocabulary to apply that knowledge to professional life and works.
Synthesize and apply English knowledge and skills accumulated during study and
internship at the agency into life and work later. From there, develop 4 skills: listening,
speaking, reading and writing in professional work.
3.2. Skills
3.2.1. Language skills
Grasp general language skills: Ability to use English fluently; express problems in
written and spoken form clearly, easy to understand and appropriate style; has good
editing skills; Can understand the content of a report or speech on familiar topics in
work related to the trained industry; can use English to express and handle
professional situations at work; can write reports, documents and present opinions in
professional works.
Listening and speaking skills in English: I have the opportunity to interact and work
with colleagues. Therefore, I can talk and exchange directly with them about their
expertise during working hours or after hours to learn and improve their expertise.
When I was at school, I could only listen and practice speaking through online
materials, youtube, and websites provided by lecturers. But now, I can listen and talk
directly with foreigners. From there, I realized my own mistakes such as slow listening
reflex or unnatural way of speaking. During that time, I took note of those things and
changed them day by day. The pronunciation has gotten better and the listening reflex
is getting faster and faster. I found that through the working sessions, there are
professional knowledge about the language that I have not learned.
Improve reading and writing skills: : I have access to information technology in the
company through the use of English.
3.2.2. Soft skills
Firstly, communication skills: During the internship, I improved my communication
skills to help me become more confident and integrate better with my colleagues. The
working environment at the company helps me to apply my knowledge to practice
with the professional industry. This is a place where I can use my 2nd language
regularly. Thereby, I have realized that I still have unnatural machine communication,

18
and my vocabulary for communication is still limited. After the internship, I improved
my vocabulary and communication skills.
Secondly, teamwork skills: Improve teamwork skills, help team members to progress
together and complete the best work. Listen to opinions, learn and absorb the strengths
of the members. From there, draw lessons for yourself, improve working spirit,
cooperate with colleagues in a positive way, always support for the common benefit of
the whole team. Besides, I learned problem solving skills in teamwork. Ability to
handle problems when problems occur. Logical thinking, faster than at first practice.
Self-confident and proactive skills: I learned how to work proactively to develop my
work. Actively explore jobs, actively work and make suggestions together with people.
I have integrated better with people and working environment around me through
working sessions, meetings and presentations.
Finally, computer skills: Proficient in computer tools such as office software (Word,
Excel, Power point) and other software for professional work; proficient in searching
materials on the Internet for study and research; necessary computer skills: learn from
electronic data sources and access to digital resources, web, email, remote
communication, etc.
3.2.3. Teaching skills
What I learned from this internship is teaching skills. I used to work as a teacher and
teaching assistant. During the process of working as a teaching assistant, I learned
teaching methods and skills of teachers. Therefore, I can learn and draw experience for
myself before teaching students. When teaching and explaining grammar structures to
students, I noticed that my English grammar, vocabulary and pronunciation have
improved a lot. I have improved my ability to remember knowledge during the
teaching process.

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 CONCLUSION
In today's globalization trend, the importance of English cannot be denied. Along with
the development of technology, medicine, engineering and education, service and
many other profession groups. It is often said that knowing a foreign language means
you have lived a new life. Because when you learn and understand English, you will
know more about the culture, country and people here. Besides, we can also make
friends with many friends around the world. And discover new things from many
different countries. Therefore, after 10 weeks of practice, although it is not a long time,
it is a very meaningful time for me and my future. For me, this will be my luggage so
that I can prepare well for the job after graduation.
During the internship, I realized that at the beginning of the internship, I still had many
shortcomings: insufficient professional knowledge, poor working skills, not yet sure of
the rules of the working system at the center. . But after the internship, I have become
integrated with my colleagues; expand knowledge and improve professional
knowledge; confidently communicate, deal with people and leaders at all levels,
especially improve teaching skills for students ... Although initially facing many
difficulties and inevitable mistakes and surprises when initially doing it actual work.
But thanks to the full support of the brothers and sisters in the center, I have gradually
gotten used to the work. With the enthusiastic guidance of the instructors, I have
successfully accomplished the goals set out during this internship. Through this
internship, I have learned many valuable lessons for myself: knowing the importance
of learning English more; listen to admit mistakes and correct them when they make
mistakes; study hard to find out new knowledge, new teaching methods, appreciate
and save time; change thinking to work more positively, more proactively….
In the future, there will definitely be many difficult challenges in the path that I
choose, but I believe that with my own efforts and what I have learned from everyone
through this internship, it will help me to be stronger, more confident and optimistic. I
would like to thank all of MIA Education Services and trading company limited and
the guide - Do Thi Mai Anh for giving me the opportunity to challenge myself and
experience the real work. I would like to thank HPU and the teachers, especially the
instructor – Pham Thi Phuong, for once again giving me the opportunity to put theory
into practice and better understand my major.

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 APPENDICES
Appendices 1: Lesson 1

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Appendices 1: Lesson 2

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Appendices 1: Lesson 3

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Photo in the intership

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 LESSON PLAN
FAMILY and FRIENDS NATIONAL EDITION – GRADE 1

School : Subject : ENGLISH

Class :1 FLUENCY TIME 2

Periods : 60 LESSON 2 : Math

Teachers : …………………………….. Week : 31

…………………………………………………
Lesson duration : 35 minutes
……………………..

I. AIMS: Students know some shapes

II. OBJECTIVES: By the end of this lesson, students will be able to
- Talk about shapes
- Make a picture
III. LANGUAGE:
Language focus: listening, speaking
Vocabulary: circle, square, triangle,
IV. RESOURCES AND MATERIALS:
Flash cards 44-46, audio tracks 87; paper, colored pencils
V. TEACHING PROCEDURES:

STAGES TEACHER’S ACTIVITIES NOTES

Warm up - Greeting whole class

- Sing Hello song
5 mins - Class rules
Review Tracing on backs whole class
- Review numbers 1-10. Divide the class into
3 mins
groups.

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 - Have each group make a line, with the first
child standing near the board and the last child
standing near the back of the classroom.
- Pass out a number to the last child of each
line, but don’t have them look at the card until
you say, Go.
- Have children “Write” the number very
slowly on their classmates’ backs with their
fingers.
- The first child goes the board, writes the
letter, and says the sound. The quickest group
with the correct letter and pronunciation wins.

Lead in: Song

https://youtu.be/w6eTDfkvPmo whole class
(shapes song)
- Use Flashcards 44-46 to teach new words:
Present
circle, square, triangle
information
- Place Flashcards on the board.
5 mins - Students repeat and point
- Say a shape and have the children use their
fingers to make the shape.
- Then, you make the shapes and the children
call out the correct word.

Guided practice Listen and repeat track 87

10 mins Play track 87, listen and point Whole

Play again, ask students to listen and point
class
Play again, ask students to listen and repeat

Match. Point and say.

Point to the picture and ask the children what
they can see. Elicit as many words as possible,
not just the shape words.

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 Point to the picnic blanket and say What is it?
Model the answer yourself while following the
speech bubble with your finger. Have the
children copy you.
Repeat this with another item, the plate, for
example.
Ask individuals to point to other items and say
the shape.
Put the class in pairs to continue the activity.
Pair/ group 3. What shapes can you see? Draw.
practice
- Hold up some classroom items, e.g., a pencil
7 mins case or eraser, and point to others, e.g., a
window, or a light, and ask what shape the
items are.
- Tell the children to look around the
classroom and draw things that are triangles,
circles, or squares in their notebooks (or on
plain paper).
- Have children choose one color for each
shape, and then color the objects they have
drawn.
•Below level: Carry out Exercise 3 as
suggested above. Give lots of examples before
the children start to draw.
•At level: When the children have finished
drawing and coloring their shapes. Ask them
to write about three of the shapes.
Draw an object on the board, e.g., window,
and write It’s a square underneath as an
example.
Tell the children to look in their books to help
them write the words.

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 •Above level: Instead of drawing objects in
the classroom, invite children to think of their
own picture to draw.

Display students’ pictures on the corner

Pair work:
Students look at the worksheet
Show them how to do
Students finish exercise 1 and 2
Students work in pair playing the game in
exercise 3 pairs

Conclusion Look and color.

- Explain how to do and model first
5 mins
- Students color the smiley faces depending on
how well they feel they understand what they

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 have learned in Starter Unit, Units 4,5, and 6,
and Fluency Time! 2.

VI. REFLECTION:

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