Project Quality Plan

ALXYZ CONTRACTING COMPANY (AL-XYZ)
KFUPM Business Park Package-1
PROJECT QUALITY PLAN
Dy
PREPARED BY;
AL- XYZ CONTRACTING P.O.BOX

7973 - DAMMAM 31472 KINGDOM
OF SAUDI ARABIA TEL. NO. (01)
3845-3637
FAX NO. (01) 3845-9501
Signature’s
Spared By Reviewed By Approved By

ALXYZ CONTRACTING COMPANY (AL-XYZ)
TABLE OF CONTENTS
Section Description Page
1.0 Scope
2.0 Normative Reference 4
3.0 Terms and Definitions 59
4.0 Quality Management System 9

4.1 General Requirements 9
4.2 Document Requirements 10
4.2.1 General 10
4.2.2 Project Quality Plan 10
4.2.3 Control of Documents 13
4.2.4 Control of Rerecords 14
5.0 Management Responsibility 15

5.1 Management Commitment 15
I 5.3
5.4
Customer Focus
Quality Policy
Planning
16
18
19
5.4.1 Quality Objectives 19
5.4.2 Quality Management Planning 20
5.5 Responsibility, Authority, and Communication 20
5.5.1 Responsibility and Authority 20
Appointing a Quality Manager / Management Representative
5.5.2
5.5.3 Internal Communication 32
5.6 Management Review 32
6.0 Resource Management

xxx COMPANY (AL-XYZ)
KFUPM Business Park Package-1 oT pC
6.1 Provision Resources 34
6.2 Human Resources 35

6.2.1 General 1 35
6.2.2 Competence, Awareness and Training 35
6.3 Infrastructure 36
7.0 Project Execution 37

7.1 Planning of Project Execution 37
7.2 Customer Related Processes 39
7.2.1 Determining Project Requirements 39
7.2.2 Review the Project Requirements 39
7.2.3 Customer Communication 40
7.3 Design and Development 41
7.3.1 Design and Development Planning 41
7.4 Purchasing 41
74.1 Purchasing Processes 41
7.4.2 Purchase Information 42
7.4.3 Verification of Purchase Product 42
7.5 Production and Service Provision 44
7.5.1 Control of Production and Service Provision 44
7.5.2 Validation of Processes for Production and Service 45
7.5.3 Identification and Traceability 45
7.5.4 Client Property 46
7.5.5 Preservation of Materials and Equipment 46
7.6 Control of Monitoring and Measuring Devices 47
8.0 Measurement, analysis and Improvement 48

8.1 General 49
8.2 Monitoring and Measurement 49
8.2.1 Customer Satisfaction 49
8.2.2 Internal Quality Audit 51
8.2.3 Monitoring and Measurement of Processes 52
8.2.4 Monitoring and Measurement of the Work 52
2
8.2.5 Inspection Test Plan 53-61
8.3 Control of Non-Conforming Product 62
8.4 Analysis of Data 63
8.5 Improvements 64
8.5.1 Continual and Improvement 64
8.5.2 Corrective Action 64
8.5.3 Preventive Potential Nonconformities 66
9.0 Procurement 66
9.1 Material Requisition Content 66
9.2 Supplier and Sub-supplier Selection 66
9.3 Supplier Qualification Procedure 66
9.4 IAP Requirements and Contents 66
9.5 Quality Team Involvement in P.0 Process 67
Quality Team Involvement in Technical Bid Evaluation Stage
9.6 67
9.7 Inspection Verification Reports 68

9.8 Fabrication Status Report t 70
9.10 Final Disposition Report 70
10 Standards and Specifications Appendices

10.1 Standard Forms
10.2 Addendum
3
1.0 Scone:
1.1 The intent in developing this Quality Plan is to construct The KFUPM
BUSINESS PARK PROJECT in accordance with DVTC Engineering Standards,
Procedures and all applicable regulatory requirements. The main context
of this Quality Plan covers the Procurement, Design, Construction and
Commissioning of KFUPM BUSINESS PARK PROJECT This Quality Plan
defines the Quality Management System that complies with the
requirements of ISO 9001:2015 and Client Specifications.
1.2 AI-XYZ undertaken the procurement, design and construction of KFUPM

BUSINESS PARK PROJECT in accordance with the Contract Documents, of
all facilities, buildings and appurtenances as specified in the contract.
1.3 AI-XYZ is committed of achieving the requirements set out in Client Quality
Assurance Program and Specification of this contract, and all Saudi regulatory
requirements. We continually improve our services, systems, and processes,
this will be accomplished through:
• The establishment and implementation of Al-XYZ Quality

Management System framework and associated documentation to
satisfy Client Quality Control Program;
• Monitoring, review and improvement of our system through audit,
management review, task and activity observation and
management interaction;
• Review and adjust this Policy to ensure it remains relevant to our
operations;
• Developing the skills and competence of Al-XYZ personnel through
training to improve its performance and delivery capability;
• Ensuring we utilized our resources, information and knowledge
efficiently and effectively;
• The assessment of Client satisfaction both during and after Project
delivery;
• The development, implementation and continual review of
management plans and procedures designed to meet the varied needs
of our clients; and
• Setting measurable, realistic Objectives, targets and reporting on
progress towards our achievements.
2.0 Normative Reference
2.1 Quality Management System — Requirements, ISO 9001:2015
AlXYZ Contracting Company (KCC) EMB

2.2 Al-XYZ IMS Management System
2.3 Contract Specifications
3.0 Terms and Definitions:
The Quality Management and related terms used in this Project Quality Plan are
defined below. Wherever possible, reliance is placed on ISO 9000:2000 Quality
Management System — Fundamentals and Vocabulary. This standard covers the
basics of Quality Management System and involves the definition of the terms
used within. The nature of this standard is informative and it was last revised in
2015 with following additional:
a. Imparting Information (gave an informative talk)

b. Educational, educative informational, informatory and instructional.
3.1 Terms and Definition:
3.1.1 Appraisal: Assessment of supplier’s capability of controlling quality carried out

before placing orders.
3.1.2 Certification: The authoritative act of documenting compliance with

requirements. The requirements can relate to people, processes,
products, organizations and services.
3.1.3 Compliance: An indication or judgment that the product or services
meets the requirements of the relevant specification or regulation, also
the state of
meeting the requirements.
3.1.4 Customer: Recipient of a product provided by the supplier.
1. In a contractual situation, the customer is called the “CLIENT”
2. The customer may be, for example, the ultimate consumer, end
user, beneficiary or purchaser.
3. The customer can be either external or internal to the organization.

3.1.5 Corrective Action: An action taken to eliminate the causes of an existing
nonconformity, defect or other undesirable situation in order to prevent
recurrence.
3.1.6 Documentation: Any recorded or pictorial information describing,

defining, procedures or results.
3.1.7 Defect: Non-fulfillment of an intended usage requirement or reasonable.

3.1.8 Design Control: The verification that design complies with specified
requirements, that design data and methods are valid for the range of
application; and that the completed design satisfies the design criteria.
3.1.9 Design Review: Documented, comprehensive and systematic examination of a

design to evaluate its capacity to fulfill the requirements for quality
identified
problems, if any and propose the development of solution.
3.1.10 Hold Point: Inspection or test may not proceed without the QA/QC
organization representative in attendance.
3.1.11 Witness Point: It defines a point that provides QA/QC Organization with
the opportunity to attend the inspection or test, at their option.
3.1.12 Improvement: Action taken by Al-XYZ to increase the effectiveness and
efficiency of activities and processes in order to provide added benefits to
both XYZ and Subcontractors.
3.1.13 Inspection: An Activity such as measuring, examining, testing or gauging

one or more characteristics of an entity and comparing the results with
specified requirements in order to establish whether conformity is
achieved for each characteristic.
3.1.14 Inspection Assignment Package: A set of documents that include details of

purchase materials/equipment and their quality requirements needed to
perform full inspection at the vendor/sub-vendor facility.
3.1.15 Non-conformity: Non-fulfillment of a specific requirement. The definition

covers the departure or absence of one or more quality characteristics
(including dependability characteristics), or quality system elements from
specified requirements.
3.1.16 Pre-commissioning: Testing of system components or conformity, operability

and in case of the process plants, their ability to withstand operating
pressure prior to the introduction of feedstock or other final products.
3.1.17 Procedure: A specific way to perform an activity. In many cases,

procedures are documented (e.g. quality system procedures). When a
procedure is documented, the term “written procedures” and “documented
procedure” is frequently used.
3.1.18 Product: Result of activities or processes,

1. A product may include service, hardware, processed materials,
software or combination thereof.

2. A product can be tangible (e.g. assemblies, or processed materials)
or intangible (e.g. knowledge or concepts) or a combination
thereof.
3. A product can either intended (e.g. offering to customer) or

unintended (e.g. pollutant or unwanted effects).
3.1.19 Quality: The totality of features and characteristics of a product or service
that leads to customer satisfaction, in other words, “degree to which a set of
inherent
characteristics fulfills requirements”.
3.1.20 Quality Policy: Is directly integrated to our HSE Policy and incorporated as
one QHSE policy, the overall intentions and direction of an organization with
regard to quality and safety are formally expressed by top management.
3.1.21 Quality Management: All activities of the overall management function

that determines the quality policy, Objectives and responsibilities, and
implement them by means such as quality planning, quality control, quality
assurance and quality improvement with AlXYZ quality system. In simple
“coordinated activities to direct and control an organization with regard to
quality”.
3.1.22 Quality System: is a part of our IMS system it is an Al-XYZ organizational

structure, procedures, processes and resources needed to implement our quality
management.
3.1.23 Quality Assurance: All the planned and systematic activities implemented
within Al-XYZ quality system, and demonstrated as needed, to provide adequate
confidence that an entity will fulfill the requirements of quality.
3.1.24 Quality Control: Al-XYZ employs an operational techniques and activities that
are used so that its operation and services conform to the quality requirements
as laid down in the Company’s documents.
3.1.25 Quality Plan: A document setting out the specific quality practices,
resources and sequence of activities relevant to a particular product, service,
contract or
product.
3.1.26 Quality Audit: A systematic and independent examination to determine
whether quality activities and results comply with planned arrangements and
whether these arrangements are implemented effectively and are suitable to achieve
Objectives.
3.1.27Quality Manager: Project QA/QC Manager
Oc AlXYZ Contracting Company (KCCJ EMB

3.1.28 Repair: Action taken on a non-conforming product so that it will fulfill the
intended usage requirements although it may not conform to originally specified
requirements.

3.1.29 Repair is one type of a disposition on a non-conforming product. Repair
includes remedial action taken to restore, for usage, a once conforming but now
non-conforming product.
3.1.30 Review: An independent assessment undertaken by an individual or group for

the area under review.
3.1.31 Rework: Action taken on a non-conforming product so that it will fulfill the
original requirements. Rework is one type of disposition of non-conforming product.
3.1.32 Safety Related: Pertaining to those items of plant, the satisfactory

performance of that is important to the prevention of consequences of such
accidents.
3.1.33 Service: The result generated by activities at the interface between the
supplier and the customer and by supplier internal activities to meet customer
needs.
a. Personnel or equipment may represent the supplier or the

customer at the interface.
b. Customer activities at the interface with the supplier may be

essential to the service delivery.
c. Delivery or use of tangible product may form part of the service

delivery.
d. A service may be linked with the manufacture and supply of

tangible product.
3.1 34 Service Delivery: Those supplier activities necessary to provide the service.
3.1.35Shall: “Shall” expresses a provision that is binding between two or more
parties.
3.1.36Should: “Should” expresses a recommendation among other possibilities.
3.1.37Will: “will” expresses a declaration or purpose or intent by one party.
3.1.38Specification: The document that prescribes in detail the requirements

with which the product or service has to comply.
3.1.39 Standard: A document approved by the generally authorized body those

results from the process of formulating and applying rules for an orderly
approach to a specific activity.
3.1.40Supplier: any individual or organization that furnishes items or services to a

procurement document. An all-inclusive term that maybe use in place of
0 AlXYZ Contracting Company (KCC) EMB

any of the following:

3.5.1.41 Vendor, Seller, Contractor, Fabricator, Consultant and Sub-Tier Level.
3.1.42 Test: The determination or verification of the capability of an item to meet

specified requirements by subjecting the item to a set of physical, chemical,
environmental or operating conditions.
3.1.43 Type Test: Test or series of tests directed towards approval of a design
conducted to determine that is capable of meeting the requirements of product
specifications.
3.1.44 Witness Point: It defines a point that provides QA/QC Organization with the
opportunity to attend the inspection or test, at their own option. Work may
proceed even if the QC personnel have not witness the test as scheduled.
4.0 Quality Management Svstem:
4.1 General
4.1.1 The management is committed to establish, document, implement,

maintain and continually improve the quality management system in order to
ensure that products and services meet specified requirements. ALXYZ Quality
management system Intends to meet the minimum requirements of ISO
9001:2015. In order to implement the QMS, ALXYZ has developed the Quality
Manual System that identifies: the process needed to ensure effective operation
and control of the processes; availability of information necessary to support the
effective operation and monitoring of these processes; methods of
measurement, monitoring, and analysis needed in order to implement those
actions that will achieve planned results and continual improvement.
4.1.2 On this Project the subcontractors, if available shall perform the work
under their own QMS System. ALXYZ shall review the subcontractor QMS Manual
for conformance to the ISO 9001: 2015 standard as it applies to the assigned
scope of work. ALXYZ shall perform an evaluation of the subcontractor’s
implementation of their QMS Manual at the intervals identified by the Project
Specifications. ALXYZ will perform such internal audits at 20% and 70%
completion of each subcontracted work. Reports of such evaluations shall be
maintained for the duration of the Project. Any noncompliance shall be resolved
to the satisfaction of Client and the records shall be maintained.
4.1.3 Before starting the Project execution, Al-XYZ will identify all processes involved
in the Project. AI-XYZ will identify the sequence of interaction of these
processes, resources required; information required to support the execution,
monitor, and measure and analyze these processes. Al-XYZ will submit a
Project Quality Plan to Company Representative for review and approval a
minimum of (60) calendar days prior to the scheduled start date of the
procurement, construction and pre-commissioning phase as required by
Client.

4.1.4 Moreover, the Quality Management System described in the Quality Plan
will demonstrate AI-XYZ’s systematic approach for obtaining and maintaining
a good quality. It ensures quality related activities are reflected in the
document system that represents AI-XYZ’s interpretation to suit its own
Objectives. At least (7) calendar days prior to start any activities, Al-XYZ
shall designate one qualified personnel as Project Quality Assurance/Quality
Control Manager and submit his resume to Company for approval.
4.1.5 The Quality Manager shall hold meetings on alternate week with Quality
Control Inspectors to review outstanding items, upcoming activities.
4.1. The Quality Manager is responsible for the daily site activities to establish
and maintain the Project Quality Program. His responsibilities include:
1. Reviewing Method Statement and work procedure following Client

contract specification;
2. Establishing Inspection and Test Plan for procurement,

construction and commissioning phases as required by
Specifications.
3. Project inspection, witnessing, & monitoring in accordance with

the approved Inspection and Test Plan.
4.2 Documentation Requirements
The hierarchy of the Quality Management System to be applied for this Project
mainly consists of three levels of documents, which are described below:
a. Level 1 AI-XYZ Quality Manual

4.2.1 General
The Al-XYZ Quality Manual (QM1) is a Level 1 and is the governing document of
the Company Quality Management System.
b. Level 2 Project Quality Plan

4.2.2 Project Quality Plan
4.2.2.1The Project Quality Plan (PQP) defines the means by which the
requirements of ISO 9001:2015 and Client Standards and Specifications
are met by the elements of the AI-XYZ QMS. This is achieved by providing
a brief outline of, and reference to, the Al-XYZ Quality Manual (QM1),
applicable Company
Procedures, Inspection and Test Plans and Work Instructions.
4.2.2.2 Al-XYZ establish and maintain the Quality Plan intended for the
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AlXYZ Contracting Company (KCCJ EMB
Procurement, Construction and Commissioning of KFUPM BUSINESS PARK PROJECT
10
«
the Quality Plan will be maintained and updated by the QA/QC Manager in
accordance with the Company Quality Management System. The Quality Plan
identifies the scope of Quality Management System that Al-XYZ needs to
demonstrate its ability to consistently provide products and services that meets
the Project Requirements and applicable statutory and regulatory requirements.
The Quality Plan aims to enhance Client satisfaction through the effective
application of
the system, including process for improvement of the system and the assurance
of conformity to customer and applicable statutory and regulatory requirements.
AI
XYZ will identify all applicable Client Project Standards and Specifications and obtain
Client Approval prior to detail design activities. Al-XYZ plan and organized,
control and execute the work in accordance with the approved Quality Plan,
Inspection Test Plan and documented procedures. AI XYZ ensures that all quality
personnel, processes including the subcontractors is effective and that the
executed work will be completed in compliance with the Contract Specification,
scope of work and
procedures covering the design, procurement, construction and commissioning.
The Project Quality Plan is subjected for review during the course of the construction
by the Company Representative through scheduled audit to ensure that any
developments or improvements in Al-XYZ Quality Management System are
accurately reflected in this document. It is the responsibility of QA/QC Manager
and all Plan Holder to ensure that every employee under his jurisdiction has been
fully informed and understood the entire context of this document.
4.2.2.3 Distribution:
The original Project Quality Plan will be retained at the QA/QC Department and the
approved copies will be distributed to the following:
Distribution Form (KCC-KFUPM-QC-15)
Copy Organization Department Discipline Name of Signature /Date

No. Holder Holder
Orig. AI-XYZ QA/QC Dept. Doc.

Controller
01 DVTC DVTC Project
Engineer
02 DVTC DVTC Supervisor
1
03 DVTC DVTC Inspection
Rep.
04 Al-XYZ Proj. Proj. Manager
Management
05 AI-XYZ QC QA Manager
Department
11
'
11
I Al-Klfah Store Yard Store
Manager
07 Al-XYZ Fabrication Fab. Manager
08 AI-XYZ Procurement Proc.
Manager
09 AI-XYZ QC Fab Yard QC Supervisor
The distribution is “Controlled” and recorded. All controlled copies are identified with
RED Stamp “Controlled Copy”. All amendments will be issued to the approved
copyholders and it is the responsibility of the copyholder to replace the old with
amended one. All old documents will be collected by the Document Controller as
explained earlier.
The Project Quality Plan is the property of Al-XYZ and should not be reproduced
or transmitted to any 3’d party without the written approval of KCC Chief
Executive Officer (CEO).
4.2.2.4Amendment Records and Approvals
This indicates all the amendments to the latest issue of the Project Quality Plan.
Any revision, addition or changes shall be highlighted through a vertical line in
the right
hand margin. The amendment record is to be maintained as per section 3.4 using
the Form (KCC- KFUPM-QC-16).
(Sample)
Record Date of Amended Change Rev. Authorizatio
No. Issue Sec/Page Description # n
CM comments
01 25/12/ 3.2,Page 1 are incorporated as 01
16 indicated by a line at
the right margin
4.2.2.5PQP is supported by a comprehensive series of Company Procedures (CP)

that define in detail, the standard approach that shall be adopted.
4.2.2.6Wherever necessary, Project specific procedures are prepared to supplement
or otherwise develop and define optional and quality activities contained
in the existing company procedures.
4.2.2.7Inspection and Test Plan is also a part of Project Quality Plan. This is to
define the inspection frequency, verifying documents for various activities.
Mandatory Client’s presence to witness all activities will be indicated here.
Individual Inspection and Test Plan has been developed for each discipline
of work.
12
‹O AlXYZ Contracting Company (KCCJ EMB
4.2.2.8The Project QA/QC Manager or his designate in consultation with the
Project Manager to review and update the PQP, as necessary to ensure
that it matches with the scope of work. Any such modifications are to be
agreed by the Project Manager and approved by CQC prior to submission
for Client approval.
A list of the following is attached at the end of this
PQP: List of Specific Procedure QCP
List of Company Procedures applicable to this Project
Also, a copy of the above is attached with
this QCP
c. Level 3 Work Instructions
Work Instructions (WI) for the execution of the specific activities on the Project
form level “e” of the QMS. It includes Drawings, Welding
Procedures, and
Construction Method Statement.
4.2.3 Control of Documents
4.2.3.1 The Quality Plan, referenced procedures, and Inspection & Test Plans are
controlled documents. The Document Controller, to ensure that initial
issue and subsequent changes are acknowledged by those authorized to
receive the Quality Plan.
4.2.3.2 All documented procedures has been established to control documents

required by the Quality Management System. Project Document will be
maintained at the following locations, at Al-XYZ Home Office and at aI-XYZ
/ KFUPM BUSINESS PARK PROJECT At Home Office, the QHSE Manager and
at Site Office will be the QA/QC Manager.
4.2.3.3 The Technical Manager is responsible to review all Project documents for the
conformance of the contract prior submitting to Client.
All essential documents affecting quality will be reviewed for adequacy and approved
for release by the QA/QC Manager.
4.3.2 Al-XYZ has made the applicable issues of such documents based on the
contractual freeze date available at all functional areas and inspection and
test points where they applied so that they are readily accessible to the
personnel concerned.
4.3.3 The issue, control and recall of all engineering documents, is under the
jurisdiction of the QA/QC Manager. Inspection and Test Plans and other
related instructions shall be prepared and issued by the QA/QC Manager.
4.3.4 Test Reports, Request for Inspection and Internal NCR shall be prepared
and issued by Discipline Quality Control Personnel.
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4.3.5 The System of Documentation and Data Control will ensure that essential
drawings, technical requirements, contract change information,
inspection
13
instructions, specifications or any other documents required by Quality
Management, are available at the time and place of the operation.
4.3.6 Approved Quality Control Procedures (Latest version) - ITP, Forms, etc. will
be distributed by the QC Department to all locations, where required, for
the effective functioning of the Quality Program.
4.3.7 All changes of these documents are implemented in writing and processed
in a manner that ensures prompt action at the specified locations.
Changes to documents shall receive the same authorization as the original
documents. Records shall be maintained for changes as they are made.
Provision shall be made to promptly remove obsolete documents from all
points of issue and activity locations.
4.3.8 Al-XYZ will prepare and submit a request for changes to Company’s
documents when required.
4.2.4 Control of Records
4.2.4.1 Requirements
4.2.4.1.1 A document procedure to control the identification, storage, retrieval,
protection, retention and disposition of quality records will be established.

4.2.4.1.2 Project record will be stored in a suitable environment to prevent
damage or deterioration and to prevent loss. Al-XYZ records will be established
and maintained to provide evidence on conformity to requirements and the
effective operation of the quality control system. Records will remain updated,
legible, readily identifiable and retrievable. Al-XYZ will establish a documented
procedure to define the controls needed for the identification, storage,
protection, retrieval, retention time and disposition of records.
4.2.4.1.2 An index of Project records will be part of the file. The responsibility for
the accuracy and completeness of records will be assigned to the Document
Controller. Access to records will be under the control of QA/QC Manager.
Removal of records to a location other than the immediate area where the file is
located will be restricted to the Project Manager. Measure to identify removed
files and their current location shall be maintained.
4.2.4.1.3 The Project Manager shall identify those records to be transmitted to

Client upon completion of the Project and transmit the appropriate records.
4.2.4.1.4 AI-XYZ records that provide evidence of conformance to requirements and

of the effective operation of the contractor’s quality management system will be
identified, restored, protected and retained. Retrieval should be controlled. The
corporate QHSE Manager is responsible for identifying records to be retained,
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retention time, disposal method, and arranging for their protection and controlled
retrieval.
FILE NO. RECORD TITLE RECORD

lDENTñCATlON
01 PROJECT CONTRACT KCC/KFUPM/QC/PC/01
02 PROJECT SPECIFICATION KCC/XFUPM/QC/PS/02
BILL OF QUANTITIES KCC/KFUPM/QC/BOQ/03
04 PROJECT QUALITY PLAN KCC/KFUPM/QC/PQP/04
05 QC PERSONNEL RECORDS KCC/KFUPM/QC/QPR/05
06 TECHNICAL QUERIES KCC/KFUPM/QC/TQ/06
07 METHOD STATEMENT KCC/KFUPM/QC/MS/07
08 QUALITY MONTHLY REPORT KCC/KFUPM/QC/QMR/08
09 AUDIT REPORT KCC/KFUPM/QC/AR/09
10 EQUIPMENT CALIBRATION KCC/KFUPM/QC/EC/10
11 NON-CONFORMANCE REPORT KCC/KFUPM/QC/NCR/11
12 MATERIAL TEST RECORD KCC/KFUPM/QC/MTR/12
13 MATERIAL/EQUIPMENT RECEIVING KCC/KFUPM/QC/MER/13
14 INSPECTION RECORD KCC/KFUPM/QC/RFI/14
15 PQP DISTRIBUTION FORM KCC/KFUPM/QC/PDF/15
16 DOCUMENT AMENDMENTS FORM KCC/KFUPM/QC/DAF/16
17 PROCUREMENT PLAN KCC/KFUPM /QQCC/PPCC/17
5.0 Manaeement Responsibilitv
5.1 Management Commitment
5.1.1 The Top Management of Al-XYZ Contracting is committed to the development

and improvement of the Quality Management System by:
5.1.1.1 Communication the importance of meeting Client, regulatory, and legal

requirements by:
a. AI-XYZ will conduct a weekly progress meeting with Client to discuss the status of
the Project with regards to procurement, construction and to update all other
programmed activities to avoid delays.
b. Al-XYZ will employ liaison personnel (preferably Saudi National) responsible for
communicating on authorities concerning regulatory and legal requirements.
i
15
AlXYZ Contracting Company /KCCJ EMB
c. Al-XYZ Interface Manager to keep Client fully informed on all matters arising
and will include Client on all communications relating to the execution of the
work.
From time to time AI-XYZ will attend meetings and communicate with other
parties as required to resolve outstanding issues.
5.1.1.2 Al-XYZ will establish quality policy and Objectives as per KFUPM
BUSINESS PARK PROJECT requirements:
a. AI-XYZ will be totally responsible for the Quality of work required by the Contact.
b. Al-XYZ QC Inspectors will inspect, test and verify all parts of the work and
every purchase orders as applicable including subcontractors in conformance
with Project specifications, drawings and standards in accordance with the
Specifications in this contract.
c. Al-XYZ will review and identify all Project standards and specifications.
d. AI-XYZ will provide sufficient resources to implement the Quality Management
System as set forth in the Contract.

5.1.1.3AI-XYZ will conduct a Management review to evaluate the performance of
Quality Management System for KFUPM BUSINESS PARK PROJECT in
accordance with Paragraph 8.2.2 of this Quality Plan and Specifications.
5.1.1.4. Al-XYZ ensures the availability of necessary resources to support the quality
management including all departments to maintain the smooth operations in
accordance with Section 6.1 and 6.2 of this Quality Plan.
5.1.1.5 This section of Quality Plan set forth the Organizational arrangement
employed by AlXYZ in providing support service and executing Projects
they undertake. It also defines the organizational relationship,
responsibility, authority and lines of communication of the Quality
Management function.
5.1. 1..6 In providing effective management of Projects and support services, Al-XYZ
assures optimum use of manpower, technological and financial resources
utilizing expertise from a variety of disciplines to meet the requirements
of their customers. Such expertise is developed in engineering and
construction techniques.
5.2 Customers Focus
It is AI-XYZ’s policy to understand and satisfy the current and future needs of
present and potential customers and to provide products that
meet those needs while enhancing customer’s satisfaction.
16

Al-XYZ has an obligation to ensure that the final product i.e. “results of activities
or processes meet its fitness for purpose” is in accordance with the
job specification and is consistent with the design requirements.
Additionally, AI-XYZ shall ensure that all Client requirements and other
regulatory requirements (as mentioned in the contract issued to
AlXYZ) are met on receipt and final product delivery to the
satisfaction of Client.
5.2.1 Responding to Customer’s needs:
Al-XYZ will develop an organization’s understanding of, and responsiveness to its

customers by:
a. Implementing customer’s feedback system and acting on findings;
b. Ensuring diversity policies and practices are followed when dealing

with the customer;
c. Promoting new and flexible ways for delivering services that are
responsive to customer’s needs;
d. Learning from customer’s complaints and feedback to support the

redefinition of service delivery;
e. Shaping services to meet future customer’s needs.
f. Communicating with others how an understanding of the

diverse needs of others is essential in providing good services
to customer needs.
5.2.2 Providing Excellent Service to Client
Al-XYZ delivers excellent Service to Client in the following manner:
a. By using skills and resources to deliver the best
improvements and modernization;

b. Dealing with customer requests, queries and problems;
c. Meeting customer service standards and requirements;
d. Communicating a vision future service across organizational

boundaries, and
e. Creating a good working condition where people and
17
0 AlXYZ Contracting Company (KCCJ EMB
processes enable the delivery of excellent customer service.
17
5.3 Project Quality Policy
5.3.1 Al-XYZ Contracting Company is committed to meet and exceed client

satisfaction through the provision of quality, cost effective construction
services across civil, mechanical and electrical infrastructure sectors. We pride
ourselves on our ability to provide flexible construction options aimed to
achieve an enduring relationship with our clients.

5.3.2 The purpose of this document is to demonstrate Al-XYZ Contracting
commitment and plan to ensure that Project deliverables to the customer
in a systematic and planned manner. These PQP is the systematic
implementation program of inspection, test and production control to
attain the required standard of quality and to preclude problems resulting
from non-compliance.
5.3.3 In order to achieve this objective, Al-XYZ is committed to establish and

maintain an effective Project Quality Management System modeled on
the requirements of the following:
ISO 9001:2015 Quality Management System

Requirements ISO 1005:1959 Guidelines for Quality
Plans
Quality Assurance and Control, Inspection and Testing
5.3.4 Conformity with the Project Quality Plan and supporting procedure is
mandatory and shall be adhered to by all personnel employed on the
Project, to achieve a common approach to Quality Assurance and Quality
Control.
5.3.5 This Quality Policy is communicated to grass root level and understood
within the organization. The Project Manager has the overall responsibility
for ensuring that the contents of this Project Quality Plan are
implemented in a satisfactory manner. The Project QA/QC Manager will
monitor the effectiveness. Any problems or disputes arising from such,
shall be brought to the attention of the Chief Operation Officer and where
necessary the General Manager for resolution.
5.3.6 All personnel working in the Project are responsible for the quality of their
work and shall perform their duties in accordance with the requirements
of this Project Quality Plan and in conformity with the reference
procedures. No deviations are permitted without the written approval by
the Company. AI-XYZ is committed for the continual improvement of its
effectiveness of the
QMS.
5.3.7 Every effort will be made by AI-XYZ to cultivate joint working relationship
with Client, to enable an open and free exchange of information, in order
to ensure that the Project is completed safely, on time, within the budget,
to the required quality and conformity with all applicable
Statutory/Legislative requirements.
5.4 Planning
5.4.1 Quality Objectives
5.4.1.1 The Top Management of AI-XYZ has identified the following quality
Objectives for the Project. The Objectives are measurable, consistent with policy,
relevant to the successful completion of the Project, and attainment of
Objectives is considered as part of our effort for the improvement. Al-XYZ has
identified the
quality Objectives in meeting the contract requirements, resources allocations, cost
control, control of scheduling and all other relevant quality Objectives as
declared in Section 3.1, 4.3 and 5.3 of this Quality Plan.
Al-XYZ management establishes quality Objectives at relevant functions, level

and processes needed for the quality management system.
The Quality Objectives are the following:
5.4.1.1.2 be consistent with the quality policy;
5.4.1.1.3 be measurable;
5.4.1.1.4take into account applicable requirements;
5.4.1.1.5 be relevant to conformity of products and services and enhancement of

customer satisfaction;
5.4.1.1.6be monitored;
5.4.1.1.7 be communicated;
5.4.1.1.8 be updated as appropriate.
The management maintained documented information on the quality Objectives.
5.4.1.2 Al-XYZ through systematic planning has determined how to achieve

quality Objectives in the following approach:
5.4.1.2.1 What will be done;

5.4.1.2.2 What resources will be required;
5.4.1.2.3 Who will be responsible;
5.4.1.2.4 When it will be completed;

5.4.1.2.5 How the result will be evaluated.
5.4.1.3 Al-XYZ Quality Management System for the Project is to ensure that;
5.4.1.3.1Planned and performed in such a manner that it is safe and free from
errors and deficiencies;
19
Oc AlXYZ Contracting Company (KCC) EMB
5.4.1.3.2 Undertaken correctly, to ensure cost effective and efficient completion,
in accordance with contractual and regulatory requirements;
5.4.1.3.3The continuous improvement on this Projects its effectiveness of the QMS.
5.4.1.3.4 The quality records maintained by the QC team to confirm Objectives

evidence of the required quality in accordance with contract and regulatory
requirements. The quality records will be subjected to audit and reviewed by the
assigned Project QA/QC Manager and Client personnel.
5.4.2 Quality Management System Planning
5.4.2.1 The elements that comprise the quality planning process are this Quality Plan,
Inspection and Test Plan, Project Organizational Charts that prescribe personnel
allocations and mobilizations, titles of individuals, subcontractors to complete
the work, and integration of quality improvement initiatives described in
paragraph 5.6 Management Review and in Section 8.2.1, Measurement and
Monitoring.
5.4.2.2 This section of the Quality Plan sets forth the organizational arrangement
employed by Al-XYZ in providing support services and in executing Projects they
undertake. It is also defining the organizational relationship, responsibility, authority
and lines of communication of the Quality Management function
5.4.2.3 In providing effective management of Projects and support services, AI-

XYZ assures optimum use of manpower, technological and financial resources
utilizing expertise from a variety of disciplines to meet the requirements of their
customers. Such expense is developed in engineering and construction
techniques.
5.5 Responsibility, Authority & Communication
5.5.1 Responsibility and Authority
5.5.1.1 Al-XYZ Contracting Company is organized in the following manner as shown in

the organization chart as attached on this Project Quality Plan.
5.5.1.1 Al-XYZ appoints Quality Management Representative
Chief Executive
Officer (CEO): Approval of all Quality Management System (QMS)
documentation prior to issue after revision.
20
QHSE Manager Review/change of Quality Management System
Management documentation in conjunction with the responsible
Representative: department. The preparation, issue, revision and
withdrawal of Quality Management System (QMS)
documentation. Establish, implement and maintain
processes required for the QMS. Inform the top
Project Manager: management of any need for improvement.
Review of Project specific Quality Management System

documentation prepared by the Management
Representative.
Engineering
Manager: Coordination of engineering services such as planning

and control design and development, review, verification
Procurement and validation.
Manager:
Comply with the requirements stated in this Quality Plan
and contractual documentation. Ensure that the staff
have been adequately oriented and follow the
HR Manager: requirements stipulated herein.
Ensure compliance of the PQP by planning and

implementing appropriate resource management
methods/practices.
5.5.1.2The Quality Assurance / Quality Control Manager have the organizational

authority to the Construction Manager responsible for the execution of the work.
All QC personnel will report directly to the QA/QC Manager for all matters
concerning Quality. While assigned to the Project, quality personnel will be
dedicated to the work
as described in the Specifications and perform no other function in this Project.
5.5.1.3 Al-XYZ appoints Quality Assurance Manager to develop, review and
distribute the Project Quality Plan. Review all documents concerning quality and
communicate to all QC Personnel ensuring that details and instructions are properly
explained and demonstrated to avoid confusion and miss understanding. He will
identify problems committed by QC personnel during performing their duties such
as preparation of inspection document, making reports and instructions, issuing and
closing of non-conformance report, inspection procedures, systems and processes
ensuring that the Quality Management is followed correctly and effectively. He will
ensure that all corrective action has been properly addressed on time and in
proficient manner
acceptable by the Client.
5.5.1.4 The Management will appoint the Quality Control Manager who will manage
discipline QC Supervisor and QC Inspectors. He will review the Contract Document,
the
21
IFC Drawing, Project Specification,KCC Work Procedure, Welding Procedure, Al-XYZ
Management Instructions and disseminate to his QC Supervisors ensuring the work
has been properly executed to avoid non-conformances and rework. He will give
specific instructions to all his subordinates to stop activities that does not comply
with the approved plan and Project Specification and give solution not to delay the
Project. He will encourage all QC discipline to issue Internal NCR any activities that
does not comply with the Contract Specification and find solution in closing the
non-conformances in a timely manner.
5.5.1.5 Top management ensures that the responsibilities and authorities for
relevant roles are assigned, to communicate and understood within the organization.
The Top
management will assign the responsibility and authority for:
a. Ensuring that the quality management system conforms to the requirements
of these International Standards;

b. Ensuring that the processes are delivering their intended outputs;
c. Reporting on the performance of the quality management system and on

opportunifies for improvement in particular to top management;
d. Ensuring the promotion of customer focus throughout the organization;
e. Ensuring that the integrity of the quality management system is maintained

and when changes to the quality management system are planned and
implemented.
5.5.1.6 To this end, Al-XYZ has an obligation to ensure that the final product i.e.
result of activities or processes meets its fitness for purpose" and has been
carried out in accordance with the Job Specifications and is consistent with
design
requirements.
Responsibilities:
5.5.2.1 Al-XYZ has the overall responsibility for the development and
implementation of the Quality Plan in accordance with ISO 9001:2015 and
the
Job Specification requirements.
5.5.2.2Test Plan in accordance with Specifications and will monitor and assess
the implementation of the Plan.
5.5.2.3 Top management has demonstrated leadership and commitment with respect
to the quality management system by:
a) Taking accountability to the effectiveness of the quality
22
management system;
b) Ensuring that the quality policy and quality Objectives are
established for the quality management system and are
compatible with the context and strategic direction of the
organization;
23
c) Ensuring that the integration of the quality management system
requirements into the organization’s business processes;
d) Promoting the use of the process approach and risk-based thinking;

e) Ensuring that the resources needed for the quality management
system are available;
f) Communicating the importance of effective quality management and
of conforming to the quality management requirement system;
g) Ensuring that the quality management system achieves its
intended results;
h) Engaging, directing and supporting persons to contribute to the
effectiveness of the quality management system.
QA/QC ORGANIZATION CHART

'MB82I
QHSE Department
Quality
Organization Chart CEO
2016/2017
QHSE Manager
i “
5.5.2 Appointing a Quality Manager / Management Representative
5.5.3.1 AI-XYZ has appointed QA/QC Manager as the management representative
for the quality on this Project. He ensures the quality system is established,
maintained and implemented and he will report to the top management on a
monthly basis and make recommendations for quality system improvements. Reports
will be issued in writing to the top management and maintain in an open status
until the resolution of outstanding items. The management representative for quality
shall
23
ensure that the Project team is aware of customer requirements regarding the
Project.
5.5.3.2 Al-XYZ appoints Quality Management Representative, a corporate member

whose responsibility is to represent the QMS of Al-XYZ Contracting on this Project.
He will ensure the quality system is established and maintained and implemented
and report to top management on a monthly basis and make recommendations for
quality system improvements. Report will be issued in writing to the top
management and maintained in an open in an open status until the resolution of
outstanding items. The management representative for quality will assure that the
Project team is aware of customer requirements of the Project.
Al-XYZ Contracting Company appoints QHSE Manager; a corporate member whose

responsibility is to manage the overall Quality Personnel including Safety. He is
fully committed to QHSE and demonstrates its commitment to the development
and improvement of the integrated management System by:
1. Accountability communicating at all levels in the organization the

importance of meeting customer as well as regulatory and legal
requirements;
2. Establishing the Company Quality Health Safety and Environment policy and
Objectives, and ensuring that they are deployed effectively at all function and
level;
3. Conducting management review and ensuring that QHSE performance is

effectively reviewed at relevant levels;
4. Ensuring availability of necessary resources for the fulfillment of QHSE

management system standard requirements;
5. Supporting other relevant management roles to demonstrate

their leadership as it applies to their areas of responsibility /
accountability.
(Ref. KM-QHSE-01)
5.5.3.3 Al-XYZ appoints a Project Manager the overall responsible in the

management of the entire Project. He has the full authority to control and
manage all discipline staff including the sub-contractor’s personnel. He is
responsible for total quality and safety of the Project ensuring to meet the client
expectations that the final handover of the Project is acceptable and intended for
use. He will abide the Client’s instructions and comply with all requirements
professionally and in a timely manner. He will ensure that the QMS is properly
managed with all his support that the quality system of the Project is effectively
imposed and properly maintained. He coordinates with Quality Management
Representative in maintaining the Quality of this Project ensuring that the entire
operations are controlled as far as Quality and Safety is concerned. He will assist
in the conduct of Quality Audit and formulate solution if any concern, comment
24
arising during construction activities.
25
5.5.3.4 Al-XYZ appoints a Construction Managers in different disciplines who will
report directly to the Project Manager. He is responsible for the planning of all
activities in the Project ensuring quality and safety is his first priority. He will
identify discipline personnel that are qualified, properly trained and educated. He
shall report to the Project Manager where activities that requires sufficient
resources in terms of manpower and equipment. He will coordinate with Quality
personnel in conducting inspection and identify works that requires
improvement and rectify any quality comment immediately to avoid committing
violations resulting in the issuance of internal NCR. He will cooperate with all
Quality Inspectors in doing daily inspections and identify all problems, quality
concern during the course of construction. He will guide his people in doing
quality work and help promote the effectiveness of Quality Management System
as a continual improvement of its processes and system operation.
5.5.3.5 Al-XYZ appoints Interface Manager responsible to coordinate and

communicate with all interfacing parties including without limitations to Client, other
contractors, local authorities, government bodies, service providers, other
tenants and operators around QRP. In addition to completing all the work inside
their contract boundaries, Contractor is required to cooperate with each other in
the exchange of information and provision of design in construction support
where required, par cularly with regard to access and schedule constraints, in
order to complete the work associated with interfaces efficiently and effectively.
He shall identify all Project interfaces and subsequent definitions with all
associated details are crucial in the effective planning and execution of large
scale Projects involving multiple contractors.
5.5.3.6 The overall organization for the Project shall be in accordance with the
organization chart included in the Project Quality Plan.
5.5.3.7 Al-XYZ Site Organization consists of the following:

1. Project Manager
2. Quality Assurance Manager
3. Quality Control Manager
4. Construction Manager
5. Material/Equipment Receiving Inspector
6. Project Engineers
7. Field Engineers
8. Planning & Scheduling Engineer
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9. Document Controller
10. QC Inspectors for various disciplines
5.5.3.8 Key personnel for the Project will be assigned in accordance with the Al-
XYZ Company's Procedure. The mobilization of key personnel shall be as per
approved mobilization plan. As a general principle, only trained, qualified and
experienced personnel are to be assigned to the work.
5.5.3.8.1 The Project QA/QC Manager will report directly and maintain
communicafion with the Project Manager concerning day-today Project quality
matters, with regards to quality related problems that require AI-XYZ Management
resolution. Project QC Supervisors and discipline inspectors are repomng directly
to QA/QC Manager. All QC personnel are made available for interview with
Client, if required, prior to assign them on job. All QC personnel shall meet the
requirements of Client.
Additional function and responsibilities & Authority of key Project personnel:

5.5.3.8.2Project Manager
Project Manager has the overall authority and responsibility for all aspects of the
Project.
His responsibilities include but are not limited to the following:
a. Representation of Al-XYZ towards Company for all matters relating to the Contract
b. Overall management of the Project activities and control of the related personnel
c. Approval of the Project Master Schedule and control of its fulfillment

d. Implementation of any step that may be required to prevent or minimize
delays, budget over-running, conditions adverse to quality Objectives
e. Submittal of progress reports to the Client
f. Coordination and supervision of the activities of the subcontractors
g. Maintenance and coordination of contacts with the local authorities for all matters
related to the work execution.
h. The Project Manager the overall responsibility for the quality of work and
safety of workers and equipment. The QA/QC Manager will report directly to
the Project Manager on day to day activities including welding works,
procurement and receiving of materials that require quality.
26
i. He will coordinate with the Management Representative to evaluate on areas
that require improvement through site demonstrations and training and identify
where improvements are needed. He verifies with the Management
Representative that Quality Audit has been carried out according to the
approved schedule.
The above task will be achieved by coordinating the activities of the Project
Personnel.
5.5.3.8.3Role as Quality Assurance Manager (QAM)
The Quality Assurance Manager will report directly to the Quality Management
Representative. His main function will be acting as the interface between AI-XYZ
and Client pertaining to Quality Assurance Documentations. His responsibilities
include but not limited to:
a. Preparation, updating of Project Quality Plan.
b. Review Project Quality Procedures on all Major Definable Feature of Works.
c. Conduct Preparatory Meeting for all approved Method Statement as required.
d. Conduct training with all Quality Discipline personnel.
e. Review all Quality Documentation prior submission to Client.
f. Review Quality Documentation issued by AI-KIifah.
g. Conduct on the job training to workers in line with the approved quality
procedures.
h. Verification, by means of planned audit schedule that Subcontractors are

implementing the approved Quality Program.
Evaluation of Suppliers/Subcontractors Quality System.
j. Verification by means of planned audit that the requirements of this

Quality Plan are met
k. Review and approve as necessary, quality related procedures such as:
Welding procedure specifications welding procedure qualifications
- Welder qualification NDT procedures
27
I. Establishing Inspecfion and Test Plan for procurement, construction and
commissioning phases as required by Specifications.
m. Conduct Weekly meeting with all Quality Personnel to discuss quality issues.
n. Preparation for monthly and yearly Quality Internal/External Audit.
o. Preparafion of quality monthly report (QMR).
5.5.3.8.4Role as Quality Control Manager (QCM)
The Quality Control Manager directs the activities of the Project Quality Organization,
but maintaining communication with the Project Manager regarding quality status of
the Project.
His responsibilities include but are not limited to:
a. Review and Implementation of the Project Quality Plan.
b. Issue of Project Quality Procedures, Inspection and Test Plans and Forms
c. Assignment of Quality related tasks within the framework of the Project
d. Review of Inspection Reports and Non-conformance Reports, if any
e. Coordination and supervision of activities related to the collation of "Project

Records"
f. Determine and report to the Project Manager the principal causes of

quality loses
g. Determine with the Project Manager where improvements are required

and where necessary, recommending corrective action
h. Managing Quality Control personnel to various areas of activity. Monitor

inspections progress; review Inspector's reports and documentation, upon
completion of the work, ensure that all requirements have been met and
the required Quality records have been collated and filed
i. Monitor on day-to-day basis, and review the deviations reported, if any,

with the approval quality plans(s)
j. Following a suitably start and approved procedure for the formal control
of deviation/waivers from the Project specification
k. Monitor the content and consistency of subordinate's daily inspection

activities.
Procurement and Project Inspection, witnessing, & monitoring in accordance

with the approved inspection and test plan.
28
m. Preparation of Daily Quality Reports.
n. Maintain red line drawing as per site changes and Technical Queries.
o. Maintain and update Al-XYZ and Client coordination meeting.

Note: Supervisor and discipline inspector support the QA/QC
Manager.
5.5.3.8.5 Construction Manager

The Construction Manager control and coordinates all Work activities carried out
in the construcflon site. His responsibilities include but not limited to:
a. The Construction Manager will monitor all employees’ functions and
quality of work to ensure the effectiveness and adequacy of construction
has fulfilled the requirements QMS and that successfully implemented.
b. He will coordinate with the Quality Department in enforcing the requirements

of Contract Specification as addressed in the approved Project Quality
Plan.
c. Establishment and implementation of all procedures for the execution of

the work
d. Review detailed construction schedule, including redefinition of priorities,

where necessary
e. Control and coordination of the work entrusted to Sub-contractors

f. Planning and scheduling of the work force and equipment
g. Review of the materials delivery schedule
h. Preparation of data required for compilation of the work progress report
i. Preparation of the change order proposals
j. Assistance to the Project Manager in discussions with (Client).

5.5.3.8.6Material/Equipment Receiving Inspectors
The Materials/Equipment Receiving Inspector reports to the Project Manager. His

responsibilities include but not limited to:
a. Receiving inspection and record keeping of all purchased materials by AI-XYZ
b. Reporting of non-conformances, monitoring of careful segregation of

quarantined materials and rectification of defects and clearance of
materials from quarantine.
29
c. Assuring the traceability of uniquely identified critical materials while
materials are in storage
d. The monitoring and recording of the condition and state of preservation

of materials at store until released for processing and /or construction
e. With the assistance of Construction personnel, perform maintenance of

equipment and materials at the store as per approved procedures
5.5.3.8.7Procurement Quality Control Supervisor
He shall report to the QA/QC Manager; His responsibilities include but are not
limited to:
a. Review the requisitions dossier for compliance with contract

requirements and submit to Company for review
b. Preparation of inspection assignment packages
c. Review of sub-vendor’s quality procedures
d. Establish agenda for pre-inspection meeting
e. Ensure inspection assignment packages are correctly distributed
f. Scheduling and coordination of source inspection
g. Assist vendor inspectors in all aspects of their work to ensure that all
Project requirements are fulfilled and that all inspections carried out and
correctly recorded
5.5.3.8.8Drawing and Document Controller
The Drawings and Document Controller assist the QA/QC Manager for all the
information concerning the Project Documents. His responsibilities include
but are not limited to:
a. Promote the formal management of the information system
b. Record and manage the incoming and outgoing technical documents
c. Distribute documents in a "Controlled" manner
5.5.3.8.9Welding Inspector
The welding Inspector shall report to QA/QC Manager; His responsibilities include the
following:
a. Reviewing quality related procedures
30
b. Ensure that Al-XYZ maintains accurate, concise records of approved welding,
NDT and heat treatment procedures
c. Ensure that accurate records of welder qualification and performance are

maintained, such that welder traceability and poor performance trends
are readily identifiable
d. The inspector shall ensure that Construction Contract complies with the
requirements of the approved contract Quality Plan, including all the
sequential inspections associated with weld preparation. All non-
conformances shall be reported and recorded.
e. The inspector shall be available for formal stage witness inspections defined in
ALXYZ inspection and Test Plan.
5.5.3.8.10 Discipline QC Inspector (Civil, Mechanical, HVAC, Architectural,
Electrical and Communication)
Quality Control Inspectors shall report directly to the Project QA/QC Manager.
Their following responsibilities include but not limited to:
a. Ensure that all site activities comply with the contract requirements, scope of
work, specifications and contract quality plan in so far it applies to:
• Civil works
• Mechanical works
• Electrical works
• Architectural work
b. Assisting the Procurement/Material coordinator in the task of overseeing the
final dimensions and acceptance of the work items.
c. Repomng both verbally and in writing any non- conformance discovered.
d. Reporting daily descriptive daily activities.
e. Conduct inspection to all incoming materials.
f. Report and coordinate with Client personnel for witnessing all
Inspection and acceptance of the work items.
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5.5.3 Internal Communication:
5.5.4.1 The QA/QC Manager and Management Representative ensure the processes
of quality management system and their effectiveness are communicated throughout
the organization. Internal Communication consist of flow of information (appropriate
information on Process Performance, Customer Satisfaction, Customer Complaints,
QHSE performance, legal and statutory compliance). From the Project Manager,
Construction Manager with his Departmental Staff down to all employees and
employees from the Project Management to ensure that all levels and functions
are aware of QHSE policy, Objectives and Integrated Management System. It also
ensures that the views and suggestions on QHSE performance, Environmental
aspects, and impacts/hazards are identified by employees reach to the department
managers and the relevant personnel for effective communication among all levels
within Al-XYZ / Client KFUPM BUSINESS PARK PROJECT Management Team. The
Project Management aims and Objectives to promote the QHSE culture through
effective communication by using the following as medium:
1. Conduct weekly meeting with all Department Managers;

2. By plugging on Bulletin Board;
3. Through awareness campaign;
4. QHSE Meetings;
5. Toolbox talk;
6. QHSE award scheme;
7. Memos, notices, circulars and other publications;
8. Employees QHSE feedback forms;
9. KCC Newsletter
5.6 Management Review

5.6.1 General
5.6.1.1 AI-XYZ Top Management will review the Quality Management System at
least once every six months for its suitability, adequacy and effectiveness. The
QMS, Quality Policy and Quality Objectives will be evaluated for any needed
change. Records for this review will be maintained.
5.6.1.2 A Quality Management Committee, which comprises the senior executives of

Al-XYZ, will monitor and review the Project specific quality system and evaluate
the
32
effectiveness of Al-XYZ QMS and provide continual improvement where it is
required.
5.6.2 Review Input
Management reviews will utilize:
a. Internal and External quality audit results;
b. Customer performance evaluation;
e. Process performance and product conformance results;
f. Preventive and corrective action status;
g. Follow-up on action from previous management reviews;
h. Other changes such as design change notice (DCN), field changes notification
(FCN), scope of change and other changes that could affect the QMS.
5.6.3 Review Output
Results of management reviews will be recorded and addressed as appropriate:
a. Improvement in the QMS and its processes;
b. Improvement in Project related to Client requirements;
c. Resource needed.
Action items will be follow-up on at subsequent management reviews to ensure

closure. A copy of the results of this Management Review shall be forwarded in
Client within two weeks after the management review meeting.
5.6.3 Al-XYZ Contracting Company constantly strives to continually improve the IMS
System through the use of QHSE Policy and documented information QHSE
Objectives, audit results, analysis of data, corrective actions and management review
meetings. The QHSE Objectives are upgraded gradually on routine basis for improving
performance of different departments.
a. Internal Audit;
b. Quality Inspection;
c. Customer satisfaction and/or dissatisfaction;
d. Conformance to Customer requirements;
e. Accident / Incident investigation;
@ AlXYZ Contracting Company (KCC) EMB

f. QHSE Audit;
g. Legal audit / Legal Requirements through Local and International;
h. Characteristics of processes and products and their trends;
i. External providers / Sub-contractor’s performance;
j. Study of similar business / operation from the market through globally

information.
5.6.4 The Company QHSE Manager, who will be responsible for the preparation
of the agenda and writing of the minutes, and convene the meeting at
approximately six month’s intervals.
5.6.5 The Management reviews are additional to the findings of internal audits
conducted to ensure continued adherence to the system.
The Management review will:
a. Ensure that management quality policy Objectives, assignments, delegations

and methods are achieving the required results
b. Revel defects or irregularities in any of the elements examined
c. Indicate possible improvements
d. Check on the effectiveness of Management at all levels
e. Uncover potential danger spots to eliminate waste or loss
f. Examine the complaints received from customers/end users
g. Verify that corrective action procedures are effective
5.6.4 Al-XYZ ensures that Senior Management Reviews are scheduled event
included in the quality audit schedule approved by Client.
5.6.5 XYZ will inform the Company Representative in writing of the results and
recommended actions of Management review within (2) weeks after the
scheduled review date. Changes to the Quality Plan, with the approval of the
Company Representative.
6.0 Resources Management
6.1 Provision of Resources
6.1.1 The Company Representative is responsible to assess organizational and Project

needs including oversight functions and develop resources requirements in order
to

34

assure resources necessary to implement and improved the process of the QMS
and address Client satisfaction issues are provided in a timely manner.
6.1.2 Means and personnel for verification are located within the Al-XYZ
departments and reflected in the Project organization chart.
6.2 Human Resources
6.2.1 General - Al-XYZ will assign personnel to KFUPM BUSINESS PARK PROJECT
in accordance with Specifications,that is competent on the basis of education,
training, skills and experience. All personnel assigned to this Project meet the
minimum qualification and experience level as specified in the Specifications. HR
Manager is responsible to review the contract to determine any customer
requirements for competency level of personnel assigned to the Project and
ensure that assignment of personnel including Subcontractors meet the
requirements. Resume of all quality personnel including subcontractor quality
personnel will be submitted to Client for review and approval.
6.2.2 Al-XYZ has planned the staffing level to comply with Client Quality plan.
Reduction from the required level of quality personnel specified in Specifications
will require Client written approval.
6.2.3 Anticipated changes of personnel due to vacation, temporary assignments

or resignations will be advised to Client at least 30 days in advance of the
scheduled absence. All other changes such as for illness, and emergency leaves
will be advised as soon as possible.
6.2.2 Competence, Awareness and Training
6.2.2.1 Al-XYZ has developed position descriptions for those personnel performing
activities affecting quality the identify competency requirements. The HR
Manager maintains the late issue of position descriptions.
6.2.2.2 The Project HR Manager identifies the training needs and assures training
is performed. Personnel lacking required competency will have received training
such as formal, informal or On-Job-Training (OJT). Al-XYZ will provide training as
deemed appropriate to satisfy competency needs or utilize external training
sources.
6.2.2.3 A formal training program is essential to ensure that all staff receives the
necessary training to supplement their existing expertise and experience to
enable them to perform their duties as well as for their acquisition of quality
consciousness.
6.2.2.4 The extent of education or experience required shall be determined by

the respective discipline Supervisor in consultation with the Project Manager.
The responsibility for ensuring that employees attend approved training courses,
schemes or seminars rests with the appropriate discipline Supervisor.
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6.2.2.5 Job proficiency obtained by experience is considered adequate for personnel
carrying out quality related activities not requiring special knowledge or skills.
New personnel for such positions shall receive "on-the-job training" under the
provision of experienced personnel. Such training in designed to ensure a
satisfactorily skill progression for employees.
6.2.2.6 The Human Resources Manager (HRM) and Department Manager will arrange
orientation sessions for all new recruited company employees. In addition to
this, all employees shall be given Quality and Safety Orientation before they start
work on the Project.
6.2.2.7 In addition to these all Project personnel will be given instructions

covering Project specific Safety requirements, if any, and Quality procedures
based on the elements of the Project Quality Plan that are relevant to rules of
personnel.
6.2.2.8 The Project Manager is responsible for assessing the training needs of
personnel assigned to the Project team. Any training needs shall be arranging in
conjunction with the HR Manager. HR Manager shall arrange for updating the
training records in the employee's personnel file.
6.2.2.9 Al-XYZ will provide sufficient Quality personnel of well-defined

responsibilities, qualification, authority, organizational freedom as mentioned in
specificaUons. to be mobilized in the next Ninety days and Quality personnel
forecast to be demobilized in the next Ninety days.
6.2.2.10 Al-XYZ will provide adequate personnel coverage required due to vacation,
illness, temporary assignments, emergency leave, resignations or other reasons
as necessary to maintain required quality coverage. A minimum of 30 days’
notice shall be provided to the company for all schedule changes and as soon as
possible for other changes.
6.2.2.11 Al-XYZ will implement an on-going training program to introduce and

familiarize all personnel (including subcontractors, if any) with the Project quality
requirements for their area of responsibility. Records shall be maintained for
such trainings.
6.3 Infrastructure
6.3.1 Al-XYZ provides a work environment suitable to achieve its business Objectives
and satisfy Project requirement. Al-XYZ provides Project Support Building and
Contractors Camps. The following requirements apply to Project Support Building
including Project Management Team Offices and Contractor/Subcontractor offices at
the Job Site, and Contractor Camp which include accommodation for Al-XYZ and
Subcontractor.
6.3.2 Operation and maintenance required for the work will be in accordance to
contract and for facilities requirements.
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In addition, Al-XYZ management will determine and provide a suitable and safe
work environment necessary for the effective implementation of its processes and to
achieve conformity of products and services.
Note: Infrastructure can include:
a. Buildings and associated utilities;
b. Equipment, including hardware and software;
c. Transportation resources;
d. Information and communication technology.
6.3.2 Al-XYZ management will determine, provide and maintain the environment
necessary for the operation of its processes and to achieve conformity of
products and services.
6.3.3 Al-XYZ will arrange for safe accommodation, transport, etc. for their
employees in accordance with the national standards. Clients have access to
inspect these facilities, as required by the contract.
6.3.4 Environmental Department will conduct an inspection for the approval of

AI-XYZ’s facilities.
7.0 Proiect Execution
7.1 Planning of Project Execution
7.1.1 Al-XYZ planned and documented the Project Execution processes. The
documentation for the Project execution is stated in Section 5.3 of this Quality
Plan.
7.1.2 The quality Objectives for the design, procurement and construction
activities etc. are identified as mentioned in Section 5.4.1 of this Quality Plan the
internal Quality Objectives and signed contract document, between Client and
Al-XYZ as per Contract, standards and specifications.
7.1.3 The design, procurement, construction and pre-commissioning processes,

documentation resources, and facilities are being established for this Project.
7.1.3.2 Al-XYZ has designated the Procurement Manager responsible for the
preparation, planning and procurement of all Equipments and Materials required for
the construction ofKFUPM BUSINESS PARK PROJECT . As the initial stage of
preparation, he develops the Project Procurement Plan and this was submitted to the
37
‹D AlXYZ Contracting Company (KCC) EMB
Company for approval. The Procurement Manager was included in the Quality
Organization Chart having the authority over the procurement supervisor,
material receiving supervisor including procurement for subcontractors.
7.1.3.3 Al-XYZ identified and organized the construction personnel with their
specific functions as detailed on the organization chart, it begins from the
corporate officers down to Project site construction team, the Project manager,
construction manager, QA/QC Manager, Technical Manager, Procurement Manager,
HR manager and Safety Manager.
7.1.4 Verification and validation are incorporated into the planning processes as follows:
1. Al-XYZ appoint the Technical Manager to receive drawing from the design
engineering and review the document ensuring that Client specification
requirements have been considered and incorporated prior to submit officially
for approval. All submitted drawings are controlled by entering to the drawing
register for the purpose of tracking and monitoring the stages of review and
approval.
2. Al-XYZ has identified and adopted the quality Objectives in planning of

inspection and testing acceptance criteria in the following specific targets:
Item Criteria/Description Acceptance Rate/Tolerance
No.
Linear < .75
1 Weld Repair Rate
% Joint < 4.0 %
2 Deficiencies of Material Delivered 1 % Maximum
3 Project Quality Performance 82 % Minimum
4 Major Quality System Deficiencies Zero
3. Al-XYZ will do the program schedule of activities by developing the two weeks
look ahead schedule to be submitted to Client every week. Inspection and testing
request will be submitted to Client 24 hours ahead during regular working days,
and 48 hours during Weekend.
7.1.5 Records attesting to conformity of process and resulting work will be

maintained by the QA/QC Manager. Records include:
a. Inspection reports and certificates
b. Disposition Reports
c. Internal Audit Results and closures
d. Records of management reviews
7.1.6 Project acceptance by Client will be documented by Mechanical

Completion Certificates (MCC).

7.2 Customer Related Processes
7.2.1 Determining Project Requirements
7.2.1.1 AI-XYZ will review the contract agreement to determine customer

requirements. The Contract Manager will evaluate these requirements and
determine any additional requirements including regulatory and legal ones,
which may not have been identified by the Client, and need to be implemented
to support the delivery of the work.
7.2.2 Review the Project Requirements
7.2.2.1 AI-XYZ has assigned the responsibility to review the contract to

Procurement, Construction and Commissioning of KFUPM BUSINESS PARK PROJECT.
The Contract Manager ensures that the contract requirements are understood,
and that we have the capability of performing the work. The contract will be
reviewed by the Chief Executive Officer (CEO) to ensure any agreed-to changes
have been incorporated. The review has been documented in the following manner
and records maintained.
Procedure: During acceptance by the Operations Manager of distributed

Contract documents from the Client. He will review and understand the
requirement of the contract package and identify all works mentioned in the
contract. Upon completing his review, this will be distributed to concerned
discipline department to study further the contact package under his jurisdiction
and list down all questions, verifications, changes on the status of the contract
and in most cases AI-XYZ Team will conduct its own site visit to verify and
determine the exact condition of the Project. The Operations Manager will
conduct a series of meeting with all discipline to gather and discuss all questions,
verification and changes that have been collected during the review and finalize
all reviews result prior to present in the Client for final arrangement. All meeting
minutes and review records will be documented and maintained as per Al-XYZ
QHSE procedure.
7.2.2.2 Changes to contract will be controlled. The CEO is authorized to accept

changes to contracts, identify any restrictions or level of acceptance. Changes shall be
documented and issued to staff for the execution of the original contract by the
Project Operation Manager.
7.2.2.3 Al-XYZ management has reviewed the product and service to be offered
to Client will meet the requirements. The management has conducted a review
before committing to supply the product and services to Client which include:
a. The signed Contract Requirements, including the requirements for

mobilization, execution and demobilization;
b. Requirements not stated by the Client, but necessary for specified or intended use,
when known;
39
c. Statutory and regulatory requirements applicable to the product and services.
Al-XYZ ensures that it has the ability to meet the requirements for products and
services to be offered to customers. The management shall conduct a review
before committing to supply products and services to a customer, to include:
a. Requirements specified by the customer, but necessary for specified or

intended use, when known;
b. Requirements specified by the management;
c. Statutory and regulatory requirements applicable to the products and

services;
d. Contract or order requirements differing from these previous expressed.
7.2.2.2 Al-XYZ ensures that contract or order requirements differing from those
previously defined are resolved.
7.2.2.3 The customer’s requirements shall be confirmed by the management

before acceptance, when the customer does not provide a documented statement
of their requirements.
7.2.2.4Al-XYZ shall retain documented information, as applicable:
a. On the results of the review;
b. On any new requirements for the product and services,
7.2.3 Customer Communication.
7.2.3.1 The Project Manager is responsible to establish and maintain communication

with Client Representative regarding engineering, procurement inspections, or
construction/pre-commissioning activities.
a. The Project Manager will conduct a weekly meeting to discuss and update
Project progress, planned activities and status of Project quality and safety.
b. The Project Manager will maintain communication with Client through formal
written communication.
c. By form of daily consultation with Client in line with the Project activities.
7.2.3.2 The Project Manager is responsible for evaluation for Client

feedback/complaints and responding to them.
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7.3 Design and Developments:
7.3.1 Design and Development Planning
7.3.1.1 Al-XYZ will conduct review, verification, and validation of all activities,
Limited to requirements of the Contract and specifications of KFUPM BUSINESS
PARK PROJECT.
7.3.1.4 Design documents and the design concepts and requirements expressed
therein, are subject to review and approval by qualified personnel, other than
those who did the original design, with clearly designated responsibility and
authority to do so, prior to release for purchasing, fabrication or construction as
needed and limited only to contract requirements and specifications.
7.3.1.5 Al-XYZ Engineering Department shall Review and identify those items of
the design and specify the quality standards.
7.3.2 The Following Procedures will be Included and become part of this
project Quality Plan but limited to the requirements of this Contract and
Specifications.
• Design and Development Input

o Design and Development Output
o Design Development Review
o Design Development and Verification
o Design Development and Validation
o Control of Design and Development Changes
7.4 Purchasing
7.4.1 Purchasing & Processes
7.4.1.1 Where Subcontractors and suppliers are engaged to work on this Project,
their capability to perform the assigned scope of work is evaluated by the QM
Representative in accordance with Specifications. Physical surveys, when needed will
be performed by a qualified auditor and supported by a technical specialist for
the equipment under consideration.
7.4.1.2 Records of subcontractors and suppliers are maintained by the QA/QC

Manager. Subcontractors and suppliers with a record of poor performance will
be excluded from the future consideration. Evaluation criteria are defined. Evaluation
of subcontractors and suppliers will take place on a monthly basis. The QA/QC
Manager is responsible to follow-up on identified areas of poor performance.
41
7.4.1.3 Supply of services, fabrication and welding works will be processed from
Client subcontractors and suppliers.
7.4.1.4 To extent to the practical, Al-XYZ will procure its equipment and material
from company approved sources as per Specifications. Company shall approve
alternative sources for material identified in Company’s Regulated Vendor List (RVL)
prior to placing of purchase orders. Other sources for material selected by the
Purchasing Department shall be evaluated and approved by AI-XYZ’s Quality Control
(QC) Department prior to placing them on the acceptable
suppliers/subcontractors list. Material, for which inspection requirements are
specified.
7.4.2 Purchase Information
7.4.2.1 In accordance with Specifications of the Contract, purchase orders with

subcontractors and suppliers will define service or product requirements, Quality
Management requirements, applicable procedures, and processes, equipment and
personnel qualification in sufficient details to ensure the work performed meet
the purchase order requirements. All requisitions shall be reviewed by the
Technical Manager for technical requirements and QA/QC Manager for quality
requirements prior submitting to Client for review.
7.4.2.2Material Requisition (MR) Procedure:
Al-XYZ Engineering Discipline will prepare a “Material Requisition” detailing the

complete technical requirements, bill of materials, spare parts requirements, special
engineering notes, inspection requirements, vendor documentation, etc. (As required
in the Specifications.)
7.4.2.3 Al-XYZ Procurement Department will prepare the MR including regulated

vendor list for Client review and endorsement. Request for Quotation RFQ) will
not use to vendors until the Material Request (MR) approved by Client Company.
7.4.3 Verification of Purchase Product
7.4.3.1 In accordance with Specifications, work performed by the suppliers and

sub-suppliers shall be reviewed for conformance of Contract requirements and
accepted by the Procurement Manager and documented by the QA/QC Manager.
Procedure:
7.4.3.2 Test and Inspection is associated with the plan systematic actions necessary to
assure that the materials and items procured satisfy the minimum Client
requirements for Quality.
7.4.3.3. The Inspection and Test Plan using the KCC Form is a part of Project
42
Quality Plan (PQP). This described activities to detect flows, and find ways and
means to
43
eliminate them. The Client/Al-XYZ Inspection and Test Plan procedure are quality
control means in detecting un-acceptable condition of the material procurement
activities and further aims to eliminate and prevent them from occurrence.
7.4.3.3 Al-XYZ verification and testing of purchased product/items where any of the
following conditions apply:
a. Applicable Project specifications, and standard drawings.
b. Inspection and testing requirements per applicable Specifications.
C. Listing of supplier QA records to be prepared, submitted, or made available for

AI XYZ and Client review and approval. (e.g. refractory installation, welding,
repair, heat treatment procedures, welder qualifications, hydro testing,
coating and Nondestructive Testing [NDT] procedures).
d. Inspection of quality characteristics cannot be verified during subsequent

processing or would require destructive testing.
e. Inspection necessary to verify the specific processes, test or inspection required by

the suppliers where adequately accomplished.
f. Inspection at any other point would destroy or require replacement of costly

packaging materials.
7.4.3.3 The Procurement Manager is responsible to ensure that the equipment

and material ordered for the Project under this contract meet the contract
requirements and are delivered on time. The following steps to be taken to
ensure that the supplier is capable of providing appropriate items:
a. Suppliers sub-orders will be reviewed for conformance to the original purchase order
requirement and document.
b. The manufacturer / supplier quality program in accordance with ISO 9001:2000

shall be verified by the QA/QC Manager.
C. Manufacturer / Supplier capabilities to supply items that meet technical

requirements in a timely manner will be evaluated. Once fabrication starts,
progress will be reported on a weekly inspection/fabrication status report to
Client.
d. Detailed Inspection and Test Plans for all equipment and material with Inspection will
prepared by the supplier and submitted to Client with the Inspection Assignment
Package three weeks prior to start of fabrication.
e. Applicable supplier process control procedure (i.e. welding, heat treatment, NDT,
refractory installation, PMI) will be reviewed by the Technical Manager and
Mechanical Superintendent and submit to Client as required.
f. Equipment/ material delivered for use of the Project shall be inspected by

discipline QC Supervisor through his QC Inspector under his command at the
supplier/sub-
43
Qc AlXYZ Contracting Company (KCC) EMB
›
supplier facility in accordance with Specifications. Material will be inspected upon
receipt at site. Non-conforming equipment or material will be returned to
originator and mark in a manner that shall prevent it to use.
g. Record of supplier inspection shall be prepared following each inspection or

weekly for resident inspector and submitted to Client.
7.5 Production and Service Provision
7.5.1 Control of Production and Service Provision
7.5.1.1 Al-XYZ has established the following control applicable to construction

and construction management activities. These activities are reflected in the
detailed Inspection and Test Plans and form part of this quality plan.
7.5.1.2 Al-XYZ will implement production and service provision under controlled
conditions. Controlled conditions shall include, as applicable:
7.5.1.2.1The availability of documented information that defines:
a. The characteristic of the product to be produced, the services to be

provided, or the activities to be performed;
b. The result to be achieved;
7.5.1.2.2The availability of and use of monitoring and measuring resources;
7.5.1.2.3 The implementation of monitoring and measurement activities at

appropriate stages to verify that criteria to control process or outputs, and
acceptance criteria for products and services, have been met;
7.5.1.2.4The use of suitable infrastructure and environment for the operation of

processes;
7.5.1.2.5 The appointment of competent persons, including any required

qualifications;
7.5.1.2.6 The validation, and periodic revaluation, of the ability to achieve

planned results of the processes for production and service provision where the
resulting output cannot be verified by subsequent monitoring or measurement;
7.5.1.2.7The implementation of actions to prevent human error;
7.5.1.2.8The implementation of release, delivery and post-delivery activities.
44
7.5.2 Validation of Processes for Production & Services
7.5.2.1 In previous version of ISO 9001:2008 clause 7.5 controls of production

and service provision is now being replaced with 8.5 in ISO 9001:2015 having
more stringent requirements covering documenting characteristics of the product,
results etc.
7.5.2.2 Al-XYZ will adopt monitoring and measuring activities which will ensure
the control of processes and outputs will be addressed; however, the system of
monitoring and measurement of processes and monitoring and measurement of
product will considerably have adopted.
7.5.2.3 Al-XYZ will focus on the new requirements includes, product acceptance
criteria, use of appropriate infrastructure, process environment, monitoring and
measuring resources and competent persons.
7.5.2.4 Another significant change is in the identification and traceability on previous

ISO (8.5.2) it is now focusing on “outputs” rather than on the final “product”
which means in process product traceability is now considered.
7.5.2.5 Al-XYZ will adopt the “Post Delivery” to cover the activities after product
delivery such as shipment, associated consequences with the product delivery,
warranty claims, maintenance services etc.
7.5.2.6 Al-XYZ is committed to comply the Mechanical Completion (MCC) and

Performance Acceptance of facilities in accordance with GI 2.710 to ensure all
punch list items concerning Safety and Quality have been corrected and
commissioning, Project record books, spare parts data packages, operating
manuals, as-built drawings have been submitted and accepted ensuring the facilities
are ready for their intended use.
7.5.2.7 Al-XYZ will establish and maintain a system that:
a. Identify each item (lot, component or part) to the applicable

drawing, specification or other technical document, from receipt
through fabrication and construction.
b. Assign to each item a unique identification. This will distinguish

those items that are otherwise identical, but have been produced
in separate batches. Record this identification on all process,
inspection and test records where traceability is specified.
7.5.3 Identification and Traceability:
7.5.3.1 AI-XYZ will:
a. Use suitable means to identify outputs when it is necessary to

ensure the conformity of products and services.
45
b. Identify the status of outputs with respect to monitoring and
measurement requirements throughout production and service
provision.
c. Control the unique identification of the outputs when traceability
is a requirement, and shall retain the documented information
necessary
to enable traceability.
d.
Al-XYZ Traceability System shall operate from the specification of the
material through its manufacture to its inclusion as finished
product in a facility.
e.
Al-XYZ Traceability Requirements shall be kept to the minimum
consistent with the safe and efficient operation of the installation
concerned, and shall only be applied when failure of the
equipment or material could result in a hazard to person or the
environment, or significant loss of production output.
7.5.4 Client Property

7.5.4.1 Al-XYZ shall establish and maintain procedures for verification, storage
and maintenance of Client or Al-XYZ supplied product such as equipment and
material, information and data supplied by customer, which shall be
incorporated into the work. Refer to Company Procedure, Section 7, and Product
Realization.
7.5.4.2 Al-XYZ procedures shall set out details of verification to be carried out on
receipt of any Company supplied items. It might require the QC inspector, in
consultation with leaders of any other discipline involved, determining the extent
of verification required in order to satisfy the Project requirements, so far as this
is
possible, as to the suitability/accuracy, and so on, of the Client supplied items.
7.5.5 Preservation of Materials and Equipment
7.5.5.1 A system shall, maintained for the handling, storage and shipping,
including cleaning, packing and preservation of all items through the entire
manufacturing and construction process. Precautions shall be taken to protect the
materials from abuse, misuse, damage, deterioration and unauthorized use.
7.5.5.2 Items subject to deterioration or corrosion due to environment shall be

clean and preserved fully protect at all times.
7.5.5.3 The responsible inspector in the particular discipline will monitor

handling and marking of parts during construction/installation.
7.5.5.4 Unsatisfactory conditions to be brought to the attention of the Quality

Control manager for resolution.
46
7.5.5.5. Suspected items will be placed on "HOLD" and transferred to a restricted
storage area until acceptability is established or other disposition arranged.
7.5.5.6 Restricted storage area will be available for the isolation and protection
of accepted raw materials, semi-finished parts and finished parts pending use or
shipment.
7.5.5.7 Al-XYZ develops and maintains procedures for handling, storage and
preservation of all materials and equipment.
7.5.5.8 Where preservation and/or packaging are disturbed, it shall be restored

to its original condition unless other appropriate and acceptable storage
arrangement has been made.
7.5.5.9 To prevent deterioration, items in stock shall be inspected periodically for

condition or shelf life expiry.
7.5.5.10 Data concerning, handling storage and preservation shall be included on

Monthly Material Procurement Status Report as required.
7.6 Control of Monitoring and Measuring Devices
7.6.1 Al-XYZ and Subcontractor establish, maintain and implement a written

program to identify, control, and calibrate measurement and monitoring device used
to ensure the quality of work as required by the contract. The program shall
contain the following:
a. Identification of what equipment to be monitored and measured;
b.Identification of what equipment and instruments that require calibration to

maintain capability;
c. Listing of such equipment and instruments, frequency of calibration and

evidence calibration took place. Calibration frequency shall be based on the
most stringent of standards, other applicable standards or manufacturer’s
recommendations. If no standards apply, the calibration cycle shall not exceed
one year.
7.6.2 During the AI-XYZ QC Initial Survey for Third Party Independent Laboratory
all identified Equipment and Instrument to be used for this Project has been
inspected and verified its working condition and calibration certificates weather
it was in accordance to specifications and standards. Evidence documents,
calibration certificates where requested from the Agency to be submitted to
Client for verification and approval.
7.6.2 Unless equipment calibration is performed by the manufacturer or a Client

approved agency, the following shall apply:
a.Availability and use of calibration instructions, manufacturer’s instructions,

codes or national standards for calibration;
47
b.A program of corrective action to repair or replace items that do not meet
acceptance criteria;
c. A program to ensure measuring and monitoring devices are protected from

damage deterioration and unauthorized alteration of settings;
d.A program of corrective actions for previous accepted work, if defective equipment
and instruments are used to inspect or test the work;
e.Confirmation that computer software used as a basis of product acceptance is

acceptable for the intended application. Confirm prior to use and as necessary
thereafter;
f. Records to demonstrate calibration and verification.
7.6.3 Equipment/Instrument shall be calibrated and certified by approved

facilities having standard traceable to "National Standard". Where no National
Standard exist the basis employed for calibration shall be documented. Records
shall review periodically to ascertain adequacy of inspection intervals presently in
used. The system shall be designed to ensure all measurement resources have
the capability of making measurements within limits designated as appropriate
to these requirements. It shall provide in the prevention of inaccuracy by prompt
detection deficiencies and flmely action for their correction.
7.6.4 All measuring and test equipment and devices having an effect on quality
shall bear a tag, sticker or other suitable marking, indicating status. The validity
of previous inspection and test results when measuring and test equipment are
found to be out of calibration shall be assessed and documented. Client may
verify the standards and master available.
7.6.5 Equipment and devices used for measuring, testing and inspection shall require
an initial inspection for accuracy, or shall be proven prior to release for use on
production.
7.6.6 The system shall provide for a pre-planned calibration frequency chart showing
all applicable test and inspection equipment, calibration frequency and status, in
no case shall equipment/Instrument calibration cycles exceed One (1) Year.
8. MEASUREMENT, ANALYSIS AND IMPROVEMENT
Al-XYZ shall plan and implement monitoring, measurement, analysis and

improvement processes needed:
a. To demonstrate conformity of the Project
b. To ensure conformity of the QMS
c. To continually improve the effectiveness of QMS
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8.1 General
8.1.1 Al-XYZ has defined, planned and implemented the following measurement,
monitoring, analysis and improvement activities to ensure conformity and
achieve improvement.
8.1.2. Al-XYZ has defined for the characteristics of different outputs achieved at
the appropriate stages of product realization for meeting the customer
requirements. All these characteristics are planned, monitored and measured by
the designated personnel in respective departments in order to ensure that their
output requirements meet internal / external and legal requirements.
8.1.3. These characteristics have been defined in the Inspection Test Plan,
Method Statement and work instructions as applicable to the relevant stages of
processes. For all identified characteristics, the acceptance criteria had also been
defined. The in-process and final inspections are conducted to make evidence for
the same. All necessary records are maintained as given in the respective
documents.
8.1.4 The inspection and testing requirements shall be carried out in accordance
with Specifications. Notification requirements for “Request for Inspection” (RFI) shall
be a minimum of 24 hours and 48 hours for weekend inspections. Al-XYZ included
on this PQP Client Request for Inspection (RFI) Form. Request for Inspection (RFI)
shall be submitted to Client.
8.1.5 A 2-Weeks Look Ahead Schedule for procurement, construction, and

commissioning phases including current week Inspection Schedule are to be
submitted weekly every Saturday to Client for inspection activities scheduling.
8.2.1 Monitoring and Measurement

8.2.1.1 Customer Satisfaction
8.2.1.1.1 Al-XYZ has developed the following methods to obtain data and
monitor customer satisfaction and/or dissatisfaction.

a. Al-XYZ will conduct a weekly meeting with Client to report the Project progress in
terms of construction, procurement, processes, inspection, resources, and interface
report as planned from previous two weeks look ahead. These progresses are being
compared on contract schedule to verify either the progress was ahead of schedule
or delayed. All discussed agenda will be recorded in meeting minutes and will
submitted to client for information and to be action by Al-XYZ Management Team.
All pending issues and open issues will be resolved by Al-XYZ Management Team
and follow-up discussion for verification on progress will be brought up on the next
weekly meeting.
b. Al-XYZ will conduct a quarterly survey from Client (Survey and Feedback) with
49
fiJ AlXYZ Contracting Company (KCC) EMB
the following criteria to verify Al-XYZ and its Subcontractors rating performance:
50
fiJ AlXYZ Contracting Company (KCC) EMB
• Handling of your Initial Inquiry
• Technical competence of our Team Member
• Attitude of our Team Member
• Update Information about new product
• Quality of product
• Timely delivered in specified locations
• Communication skills of our Team
• Disputes handling
c. Al-XYZ management team will establish regular communication with Client
representatives through telephone conversation, email, letter or any messages to
be updated of any latest information regarding the Project Status. Verify if any
complaint from Client for immediate action, and any other information to invite
customer satisfaction.
8.2.1.1.2 Al-XYZ shall monitor customer’s perceptions of the degree to which their
needs and expectations have been fulfilled. Al-XYZ determine the methods for
obtaining, monitoring and reviewing this information. Monitoring customer perceptions
can include customer surveys, customer feedback on delivered products and
services, meetings with customers, market-share analysis, compliments, warranty
claims and dealer reports.
8.2.2.2.3 Al-XYZ shall analyze and evaluate appropriate data and information arising
from monitoring and measurement. The result of analysis shall be used to
evaluate:
a. Conformity of product and services;
b. The degree of customer satisfaction;
c. The performance and effectiveness of the quality management system;
d. If planning has been implemented effectively;
e. The effectiveness of actions taken to address risks and opportunities;
f. The performance of external providers;
g. The need for improvements to the quality management system.
Note: Methods to analyze data can include statistical techniques.
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8.2.2 Internal Quality Audit
8.2.2.1 The Quality Assurance Manager will establish, document and implement
a plan for audits that objectively evaluate the effectiveness and adequacy of the
functions, systems and procedures as referenced in this Project Quality Plan. The
Quality audit Schedule shall include Design Phase, Construction, Procurement
and Management. Al-XYZ Senior Management, a person reporting directly to the
owner of board of directors having the proper authority as delegated by Al-XYZ
shall also review the Project-specific Quality Management System every six month to
measure the effectiveness of the System whether it is suitable, adequate or
useful.
8.2.2.2 The audit plan shall define: The funcfions, systems and procedures to be
audited Schedule of Audits Method of reporting findings and recommendations
and corrective and preventive actions. The means for having corrective actions
agreed upon and implemented.
8.2.2.3 Al-XYZ shall submit a quality audit schedule to Company for review and
approval within 21 calendar days from the effective date of the contract. Audits
shall be carried out at Twenty percent (20%) and seventy percent (70%) of
completion stage for design, procurement and construction Work phases. This
schedule is a part
of this Project Quality Plan.
8.2.2.4 Audits shall include an evaluation of:
Activities, Processes, work areas, items and services being produced.
Quality practices, systems, procedures and instructions.
Certification Documents and Records
8.2.2.5 Audits shall be performed in accordance with documented procedures

and checklists that identify essential characteristics.
8.2.2.6 Personnel performing audits shall not have direct responsibility for the
areas being audited. The minimum requirements of the auditor shall be as per
Specifications of this contract.
8.2.2.7 Management responsible for the area audited shall review, agree and correct
deficiencies revealed in the audit reports.
8.2.2.8 All actions taken to correct deficiencies shall be re-audited to verify

compliance and a close out report issued.
8.2.2.9 Al-XYZ shall submit to company a copy of each audit report within (2)
weeks of its completion.
51
8.2.3Monitoring and Measurement of Processes
8.2.3.1Requirements:
1. The specific requirements for the control of installation will be

established. AlXYZ will perform the following for the installation
quality control:
a. Monitor quality control over suppliers, manufacturers, products,

services, site conditions, and workmanship, to produce work of
specified quality.
b. Where installations include manufactured products, comply with

the manufacturer’s applicable instructions and recommendations
for installation including each step sequence.
C. Request clarification from the Client before proceeding, should the

manufacturer’s instructions conflict with the Contract Documents.
d. Comply with specified standards as minimum quality for the work

except where more stringent tolerances, codes, or specified
requirements indicate higher standards or more precise workmanship.
e. Utilize qualified personnel having previous experience with the

specified material to produce workmanship of special quality.
f. Inspect each item of material or equipment immediately prior to

installation and report damaged and defective items.
g. Install work during conditions of temperature, humidity, exposure,

forecasted weather, and status of Project completion which will
ensure the best possible result for each unit of work in
coordination with the entire work. Isolate each unit of work from
non-compatible work as required to prevent deterioration.
h. Comply with manufacturer’s tolerances. Should manufacturer’s

tolerances conflict with Contract Documents, request clarification
from Client before proceeding.
Recheck measurements and dimensions of the work as an integral

step of starting each installation. Verify the field measurements are
as indicated on Shop Drawings or as instructed by the
manufacturer.
j. Coordinate enclosure of work with required inspections and tests so as

to avoid the necessity of uncovering work for that purpose.
8.2.4Monitoring and Measurement of the Work
8.4.2.1 Al-XYZ establishes, maintain and develop a program to control the

development, review and release of design that are in conformance of Client
52
requirements. The Program will be controlled by written procedures, instructions or
checklist as appropriate. Results will be recorded, authenticated, and distribute
in accordance with written procedures. The measurement, monitoring and
acceptance of the design are addressed in the design development section.
8.4.2.1 Al-XYZ establishes, maintains implement a program to control procurement,

inspection and acceptance of equipment, material and construction performed
by contractor’s own work force or its subcontractors. Records will be
maintained.
8.4.2.2 The receiving discipline Quality Control Supervisor ensure that in coming
equipment and materials are inspected and accepted for Project use prior to
incorporation into construction. When material is received without inspection
release, the QA/QC Manager will perform inspection against the purchase order
requirements and verify that the equipment and material meets the specified
standards. The process will be documented through material receiving inspection
report. This includes the verification of delivery notes, purchase order, approved
comparison sheets, MSDS, and material storage instruction sheets.
8.4.2.3During construction the discipline QC Inspector will inspect the quality of

inspection efforts through regular inspections of the work in progress, as agreed in the
perspective inspection and test plan approved by Client. Activities will be recorded via
inspection and test reports attached to the relevant procedures and work instructions
and acceptance verified against written acceptance written acceptance criteria
obtained from applicable contract documents or reference codes and standards.
The discipline QC Supervisor or QC Inspector will notify the Client by initiating
request for inspection (RFI) for all inspection points coded as Witness or Hold.
8.4.2.4Testing, if required in the contract, will be performed by approved and

qualified personnel to written procedures, with acceptance criteria defined and
the result identified and transmitted to Client.
8.4.2.5All test results will be documented on forms appropriate for the test, and
dates and signed by the test personnel. Results will be distributed simultaneously to
Al-XYZ and Client. It is the responsibility of discipline Client Site Inspector to
supervise and accept or report all Al-XYZ performed inspection and test.
8.2.5 Inspection and Test Plan
8.2.1.4.1 The ITP shall be prepared and submitted to Client for review and
approval, as per Specifications. Al-XYZ will utilize Client Inspection Criteria and
Client Inspection and Test Plan.
8.2.1.4.2 Listing of Typical Inspection Test Plans and Inspection Checklist:
N ote: ( Some of the Job Item may not be Included or applicable for KFUPM BUSINESS PARK Project)
53
TYPICAL INSPECTION PLAN (TIP) INDEX
Index
Form
TyDe
Sub
Typical Inspection Plan (TIP) Title Discipline
A 1 0 CiVIl
1 1
4 Earthwork- Site Preparation
B 00 01 Fireproofing Concrete Civil
6
H 00 Coating Application on Concrete Surfaces Civil
3
L 45 01 On-Land and Near-Shore Pipeline Civil
0
M 00 01 Security Fence and Gates Civil
6
M 10 01 CMU and Building Bricks CiVIl
0
M 10 02 Water Proofing of Roof Slab CiVil
0
M 10 03 Structural Steel for Buildings ClVil
0
M 10 04 Pre-Engineered Metal Building Civil
0
M 10 05 Gypsum Wall Board System Civil
0
M 10 06 Ceramic Wall and Floor Tiles CIVil
0
M 10 07 Metal Doors and Windows Civil
0
M 10 08 Acoustical False Ceiling CiViI
0
M 10 09 Glass and Glazing Civil
0
M 10 10 Resilient Vinyl Composition Floor Tiles CiVIl
0
D 00 01 Security Fence & Gates Type SSDI Standard Security Fence Civil
1
Q 00 02 Portland Cement — Batch Plant Management CiVil
1
0 00 03 Precast Concrete Fence Post - Fabrication Yard Civil
1
Q 00 04 Structural Precast Prestressed Concrete CIVil
1
o oo oi Asphalt Paving- Batch Plants Management Civil
6
54
Q 00 02 Asphalt Paving CIVil
6
Q 00 03 Foam Asphalt Stabilization Rev. 1 CiVil
6
Q 01 01 Cement Based Non-shrink Grouting CIVil
0
Q 01 01 Epoxy Grout for Machinery Support Civil
1
Q 17 01 Earthwork Excavation and Backfill for underground utilities CiViI
0
P 10 01
3 AC UPS Systems Electrical
P 10 02 Electrical
3 Direct Current Power Systems
P 10 01 Electrical
4 Low Voltage (600V to 1kV) Cable
P 10 02 Electrical
4 Medium Voltage (1.001kV to 35 kV) Cable
P 10 03 Electrical
4 Cable Tray, Fittings, and Accessories
P 1 0 Electrical
0 4
4 Boxes (Junction, Terminal, & Pull), Wire Troughs & Wire ways
P 10 05 Electrical
4 Above-Grade Conduit, Fittings, and Accessories
P 10 07 Electrical
4 Below-Grade Conduit, Fittings, and Accessories
P 10 08 Electrical
4 HVAC Equipment
P 10 09 Electrical
4 High Voltage (35.001 kV to 69 kV) Cable
P 10 10 Electrical
4 High Voltage (35.001 kV to 69 kV) Cable
P 11 11 Electrical
4 Very High Voltage (above 69 kV) Cable
P 11 12 Electrical
4 Receptacles and Cord-Connected Equipment
P 10 01 Electrical
7 Over-head Transmission and Distribution Systems
P 11 01 Electrical
1 Grounding / Bonding
P 11 02 Electrical
1 Lightning Protection Systems
P 11 01 Electrical
3 LV Induction Motors
P 1 02 Electrical
1
3 M.V. Induction Motors Nameplate Voltage: 4 kV, 6.6 kV, & 13.2
kV
55

P 11 03 Electrical
3 Diesel-Generator Set
P 11 01 Electrical
4 Annunciator Metering and Protection Relaying Cabinets
P 11 01 Electrical
6 MV Switchgear
P 11 02 Electrical
6 MV Control gear
P 11 03 Electrical
6 LV Switchgear and Switchboards
P 11 04 Electrical
6 LV Control gear TIP
P 11 05 Electrical
6 Switch racks and Distribution Racks
P 11 06 Electrical
6 Fire Water Pump / Motor / Controller
P 11 07 Electrical
6 LV Panel boards
P 11 08 Electrical
6 MV (max 35 kV) Non-sag Bus duct
P 11 10 Electrical
6 MV (max. 15kV) Cable bus
P 11 11 Electrical
6 LV Non-sag Bus duct
P 11 13 Electrical
6 Variable Speed Drive (VSD)
P 11 01 Electrical
9 HV Switchyard
P 12 01 Electrical
1 Dry Type Transformers
P 12 02 Electrical
1 Power Transformers
P 12 03 Electrical
1 Overhead Transformers
P 12 04 Electrical
1 Pad Mounted Transformers
P 12 01 Electrical
3 Light Fixtures and Lighting Systems
P 51 01 Electrical
5 Factory Assembled (packaged) & Aux. Electrical Equipment
X 60 02 Electrical
0 Impressed Current Cathodic Protection
K 00 01 HVAC
1 Centrifugal & Axial Fan
K 00 02 HVAC
1 Air Handling Units
K 00 03 HVAC
1 HVAC Metal Duct System
56

K 00 04 HVAC
1 Chilled Water Piping
K 00 05 HVAC
1 Chilled Water System
K 00 06 HVAC
1 Packaged Air Conditioning Units (PACU)
K 00 07 HVAC
1 Refrigerant piping
K 00 08 HVAC
1 Air Filtration Devices
K 00 09 HVAC
1 Through-The-Wall and Window-Mounted Air Conditioners
0 Air Ventilation / Cooling Systems (Exhaust Hoods and Passively HVAC
K 0 10 Cooled Shelters)
1
It 00 11 HVAC
1 A / C Split System
K 00 12 HVAC
1 Testing, Adjusting and Balancing of HVAC Systems
1 10 01 Instrumentati
0 Flow Instrumentation on
J 20 01 Instrumentati
0 Pressure Instrumentation on
0 Liquid Level Instrumentation on
0 Temperature Instrumentation on
0 Motor Operated Valves (MOV) and Control Valves (CV) on
0 Instrumentation Control Loop Checking on
2 Metallic Instrumentation and Control Cable on
9 03 Instrumentati
0 on
2 Factory Assembled (Packaged) Auxiliary Instrumentation Systems
2 Fiber Optic Cable on
2 Electronic Control Systems - DCS ESD PLC SCADA on
9 Instrumentation Racks and Panels (open); Terminal Boxes and Instrumentati
J 0 06 Instrument Cabinets (enclosed) on
2
3 Intrinsically Safe (IS) Systems on
4 Foundation Field bus System-Cables and accessories on
57

3 Instrumentation Piping and Tubing on
A 00 01 Mechanical
4 Pneumatic Pressure Testing
A 00 02 Mechanical
4 Pressure Testing-Hydrostatic Test of Plant Piping
A 00 03 Mechanical
4 Pressure Testing- Hydrostatic Test of Pipelines
A 00 04 Mechanical
4 Pressure Testing of Pressure Vessels
A 00 05 Mechanical
4 Leak Testing Per SAES-A-004
B 00 02 Mechanical
6 Intumescent FireProofing
B 01 01 Mechanical
9 Portable Fire Protection Equipment Installation
D 00 01 Mechanical
1 Pressure Vessel Installation
D 10 01 Mechanical
0 Construction of Atmospheric Tanks (API 650)•
D 10 01 Mechanical
Shop Fabricated Storage Tank Installation
E 00 01 Mechanical
4 Heat Exchanger Installation - Shell and Tube
E 00 01 Mechanical
7 Air Cooled Heat Exchanger- Fin Fan Cooler
F 00 04 Mechanical
1 Power Boiler - Packaged Type
F 00 01 Mechanical
1 Fired Heaters Field Installation
F 00 01 Mechanical
7 Elevated Flare--Stack, Tip & Igniter
G 11 01 Mechanical
5 Lubrication, Shaft Sealing and Oil System for Rotating
Equipment
G 00 01 Mechanical
5 Centrifugal Pump
G 00 01 Mechanical
6 Positive Displacement Pump
H 00 01 Mechanical
2 Cement Lining of Pipes and Fittings
H 00 02 Mechanical
External FBE Coating of Field Welded Joints
H 10 01 Mechanical
0 Paint Application of liquid Coating System for Industrial
facilities
H 00 06 Mechanical
Renovation and Repair Coating for Submerged Services-
APCS113
H 00 08 Mechanical
Pipe Internal Coating and Installation
58

H 00 09 Mechanical
2 Hand-Applied Tape Wrapping of Buried Piping
H 00 10 Mechanical
2 Heat Shrink Sleeves Installation
H 0 11 Mechanical
0
2 Renovation & Repair Coating for Submerged Services-APCS
113C
Y 10 01 Mechanical
1 Installation of Metering Skid for Hydrocarbon Gas
J 60 02 Mechanical
0 Safety Relief Valve Installation
J 90 01 Mechanical
1 Instrument Air Supply System
J 90 01 Mechanical
1 Instrument Air Distribution Piping Installation
K 40 01 Mechanical
2 Centrifugal Gas Compressor
K 40 02 Mechanical
3 Reciprocating Compressor for process air or gas services
K 51 01 Mechanical
1 Diesel Engine Installation
L 10 01 Mechanical
Valve Installation
L 05 01 Mechanical
2 Hot Tap Installation
L 05 02 Mechanical
2 Stopple Fitting Installation
L 35 01 Mechanical
0 On-Plot Metallic Piping Installation (excluding Brazed Piping)
L 35 02 Mechanical
0 Piping Tie-In Installation
L 35 05 Mechanical
0 Fire Water Distribution Piping Installation
L 35 06 Mechanical
0 Plant Piping - Steam & Steam Condensate Piping
L 35 07 Mechanical
0 Cement Lined Pipe Installation
L 35 08 Mechanical
0 Shop Fabrication -Piping and Miscellaneous Steel Structures
L 35 09 Mechanical
0 Utility Piping Installation-Plant Air and Nitrogen Gas
L 41 01 Mechanical
0 Pipelines- Wellhead Piping
L 42 01 Mechanical
0 Scraper Trap Station
L 45 03 Mechanical
0 Cross Country Above Ground Pipeline
L 45 04 Mechanical
0 Cross Country Buried Pipeline
&9

L 45 05 Mechanical
0 Reconditioned Buried Line
L 45 06 Mechanical
0 Pipeline-Tie-in Installation
0 Structural Steel-Pipe racks, Miscellaneous Steel Supports, Mechanical
M 01
Aluminum Structures
N 00 01 Mechanical
1 Cold Insulation
N 11 01 Mechanical
0 Castable Refractory Installation
N 12 01 Mechanical
0 Extreme Erosion Resistant Refractory Installation
N 13 01 Mechanical
0 Refractory System -Fireclay Bricks Installation
N 14 01 Mechanical
0 Refractory Ceramic Fiber Installation
N 00 02 Mechanical
1 Hot Insulation
N LP 01 Mechanical
DE T Liquid Penetrant Testing
N M 01 Mechanical
DE PI Magnetic Pamcle Testing
N U 01 Mechanical
DE T Ultrasonic Testing
N R 01 Mechanical
DT T Radiographic Testing
S 0 01 Mechanical
20 Process Plant Oily Water Sewer System
W 01 01 Mechanical
0 Welding of Pressure Vessel
W 01 01 Mechanical
1 Welding of On-Plot Piping
W 01 01 Mechanical
2 Welding of Pipelines
W 01 01 Mechanical
4 Welding of Overlays and Cladding Restoration
Welding of Special Corrosion Resistant Materials-including Mechanical
Duplex SS
W 01 01 Mechanical
7 Welding of API Tanks
B 06 01 Plumbing
9 Emergency Eyewash/Shower System
S 01 01 Plumbing
0 Gravity Sewer Piping and Sewer Manhole
S 01 02 Plumbing
0 Lift Station and Piping / Force Main
S 03 01 Plumbing
0 Storm Drain
60
S 04 01 Plumbing
0 Water Distribution Piping
S 05 01 Plumbing
0 Bldg. Sprinklers and Standpipe System
S 06 01 Plumbing
0 Electric Water Heaters
S 06 02 Plumbing
0 Drinking Fountain
S 06 03 Plumbing
0 Skid Mounted Reverse Osmosis System
S 06 04 Plumbing
0 Plumbing Fixtures and Fixture Fittings
S 06 05 Plumbing
0 Roof Drainage Piping System
S 06 06 Plumbing
0 Building Sanitary Drainage, Waste and Vent (DWV) Piping
S 06 07 Plumbing
0 Neutralization Tank, Indirect Waste & Special Waste
S 06 08 Plumbing
0 Copper Piping
S 07 02 Plumbing
0 Irrigation Piping
S 07 03 Plumbing
0 Thermoplastic & RTR Piping
T 15 01 Plumbing
1 Direct Current Power Systems (-48 and -24 VDC)
T 48 01 Plumbing
1 Powered In-Plant Communication Systems
T 49 01 Plumbing
2 Powered In-Plant Communication Systems
T 62 01 Plumbing
4 Fiber Optic Communications Cable
T 62 01 Plumbing
Copper Communication Cable (OSP/ISP/CO)
T 74 01 Plumbing
4 Communication Towers and Facilities (ISP/CO)
T 91 01 Outside Plant (OSP) Duct banks Plumbing
1
T 93 01 Outside Plant (OSP) System Plumbing
8
T 91 01 Building Premises Distribution System (PDS) Plumbing
6
61
a. Process Description will be briefly describing the process of Quality
Control Requirements.
b. Brief description of the inspection or test, which verifies compliance

with specified requirements.
C. Notification requirements, request for inspection (RFI) shall be a

minimum of 24 hrs, 48 hrs. for weekend inspections.
d. Identify the specific procedures used for this particular quality control
activity.
e. Responsibilities- identify the personnel responsible for its item.
f. Acceptance Criteria- will be the acceptance criteria specified in the

Technical specifications for the QC activity undertaken. This can be a
value or specific reference to a national, Company or Contractor
Standard.
g. Verifying Document will be the document that is produced as objective

evidence that the component or equipment or test has been inspected
in accordance with and complies with the specified requirements. (e.g.
checklist, test report, etc...)
Review, Witness and Hold Points- identify the responsibilities.
Percentage to be
done
Mandatory Hold Point
H
sw Sample
Witness Inspection
R Review of Documents
H Hold Point- work will be held until the inspection/test is

satisfactorily completed
Witness-Company inspection staff may witness the inspection
R Review-Review of verifying documents/record
8.3 Control of Non-Conforming Product
8.3.1 The Internal Non-conformance Report (NCR) Form has been revised and
updated to suit the Project requirements. Agreed Completion Date (ACD) must
be indicated in the form and sections provided for Client Representatives name,
signature and date for concurrence of the internal NCR closure. In addition, the
62
closure of Internal NCR shall be reviewed and concurred by the Contractor QA/QC
Manager.
8.3.2 Any element of work not meeting the specified standards shall be
Reported. Quality Assurance and Quality Control Department shall issue Internal
Non-Conformance reports for all violations by AI-XYZ, its subcontractors,
manufacturers, suppliers to contract requirements and Company approved
procedures.
8.3.3 All non-conformities shall be identified by marking, tagging or physical

segregation where practicable from the work to prevent their inadvertent use or
installation. No further processing or delivery of such product shall be carried out
until the non-conformance is removed or adequately disposition.
8.3.4 An applicable Non-Conformance Report (NCR) shall be completed

identifying the product, deviation or discrepancy forwarded to Quality Assurance
for review at which point the product is classified as follows:
a. Rework
b. Use as is or repair by concession
c. Report or Scrap
8.3.5 Al-XYZ shall submit a copy of each Internal NCR to Company within 48 hrs.
Quality personnel responsible for disposition non-conformities shall ascertain
that the deviation or discrepancy is clearly described relative to the
acceptance criteria.
Where for reasons of urgent production purpose continuation of processing is

deemed necessary, AI-XYZ shall have to release the material, provided that it
shall be positively identified and recorded in order to permit immediate
recall in the event of a report disposition.
Decision on Al-XYZ non-conforming product shall be adjusted to approval by

Company.
Al-XYZ shall maintain objective evidence to substantiate that repaired or reworked

products have been re-inspected or re-tested according to applicable
procedures.
8.4 Analysis of Data
8.4.1 Al-XYZ collects and analyzes appropriate data to determine the suitability and
effectiveness of its quality management system and to identify where improvement can
be made in the quality management system.
63
8.4.2 The following data are gathered and analyzed, The Project Manager for
the effort and to ensure closure where QMS improvements are warranted.
a. Customer satisfaction / dissatisfaction.

b. Conformity of product to requirements
c. Measuring and monitoring data
d. Trends of both positive and negative compliance
e. Internal audit data
f. Other as applicable
8.4.3 Al-XYZ prepare and submit a Quality Management Report in a format acceptable
to Client.
8.5 Improvement
8.5.1 Continual Improvement
8.5.1.1 AI-XYZ continually improve the suitability, adequacy and effectiveness of the
quality management system. Al-XYZ will sum up the result of analysis and
evaluation, and the outputs from the management review, to determine if
there are needs or opportunities to be addressed as a part of continual
improvement.
8.5.1.2Al-XYZ is committed for continual improvement of the effectiveness of its

QMS through the use of Quality Plan, Quality Objectives, Audit Results,
Analysis of Data, corrective and preventive actions and Management Review.
8.5.1.3The use of statistical methods by Al-XYZ is beneficial to assist in making the

best use of AlXYZ requirements and expectations, in process control, in
defect avoidance, in problem analysis, finding root causes, process limits,
forecasting, verification, measurement or assessment of quality.
8.5.2 Corrective Action
8.5.2.1 Al-XYZ will develop a corrective action program to eliminate the causes of
non-conformity and prevent its recurrence. The corrective action will be
appropriate to the severity of the non-conformity identified. Al-XYZ Internal
Management Manual has developed the procedure for Corrective and Preventive
Plan.
64
8.5.2.2 When non-conformity occurs, including any arising from complainants,
Al-XYZ shall:
65
8.5.2.2.1 React to the conformity and, as applicable:
• Take action to control and correct;
• Provide a definite action plan;
8.5.2.2.2 Evaluate the needs for action to eliminate the cause(s) of the non-
conformity, in order that it does not recur of occur elsewhere, by:
• Reviewing and analyzing the conformity;
• Determining the causes of the nonconformity;
• Determining if similar nonconformities exist, or could potentially occur;
8.5.2.2.3Implement any action needed;
8.5.2.2.4Review the effectiveness of any corrective action taken;
8.5.2.2.5Update risk and opportunities determined during planning, if necessary;
8.5.2.2.6Make changes to the quality management system, if necessary;
8.5.2.2.7 Corrective actions shall be appropriate to the effects of the nonconformities
encountered.
8.5.2.2.8 AI-XYZ shall retain documented information as evidence of:

a) The nature of nonconformities and any subsequent action taken;
b) The results of any corrective action.
8.5.2.2.9 AI-XYZ Quality Assurance shall maintain a system of on-going analysis of

nonconformities in order to isolate sensitive areas and /or trends of
deterioration.
8.5.2.2.10 Conditions such as item/equipment malfunctions, deficiencies, deviations and

non-conformance averse to the achievement of quality requirements shall be
identified and corrected. For significant conditions adverse to quality
requirements, Quality Assurance shall determine the cause of such
conditions, obtain necessary corrective action from the responsible
supervisor and ensure that appropriate action is taken to prevent repetition.
8.5.2.2.11 The identification of the significant condition adverse to quality, the cause
of the condition and the corrective actions taken shall be documented and reported
to the appropriate Discipline Head.
Quality Assurance shall continue to monitor the processes and work operation and
analysis of records to detect and eliminate potential causes of non-
conforming product.
66
RISK MANAGEMENT :
The purpose of this process is to provide guidelines for Risk Management process within
the Organizafion to have systematic application of management policies,
documented
information, process, services and practices to the tasks of establishing the context, identifying,
analyzing, assessing, treating, monitoring and communicating".
It is an iterative process that, with each cycle, can contribute progressively to
organizafional improvement by providing management with a greater insight into risks
and their impact.
Risk management can be applied to all levels of organizafion, in both the strategic and
operational contexts, to specific projects, decisions and recognized risk areas.
It also develop the Mifigafion or further controls for every identified risk to occur in the Project.
9.0 Procurement
9.1 Material Requisition Content
9.1.1 Al-XYZ Engineering Division will prepare a Material Requisition detailing

complete technical requirement, bill of materials, spare requirements, special
engineering notes, inspection requirements, vendor’s documentation, etc. (As
required in the Specifications.
Al-XYZ Procurement Department will prepare the MR including regulated vendor

list for Client review and endorsement. RFQ will not be issued to vendors until the
MR
approved by Client Company.
9.2 Supplier and Sub-supplier Selection

9.2.1 AI-XYZ sourcing of material is directed by the contract agreement and
by Client Standard from local and overseas.
9.3 Supplier Qualification Procedure

The primary objective of AI-XYZ in selecting qualified Supplier that is
financially capable that can supply equipment and material for the entire
completion of the Project. That can deliver material and equipment in a
timely manner as specified on the delivery schedule. Supplier that can
guarantee that equipments and materials to be supplied are properly quality
identified. Al-XYZ carries the sole and exclusive responsibility for all material
management, Project materials and equipment procured, installed and
commissioned under this Project.
66

9.4 IAP Requirement and Contents
9.4.1 AI-XYZ has adopted the Inspection and Assignment Package associated with
Inspection and Test Plan necessary to assure the materials and items procured satisfy
for Client requirements for quality. The Quality Control Inspection Plan is a part of
Project Quality Plan. This described activities to detect flows and find ways and
means to eliminate them. The procedures of detecting unacceptable conditions in
the material and equipment procurement activities and further aims to eliminate
and prevent them from occurrence.
9.4.2 The Quality Control Inspection and Test Plan defines Client and Al-XYZ
organizational policy, authority and responsibility for specific activities and area of
operation and finally its full commitment and compliance to Client total quality
management system and policy.
9.5 Quality Team Involvement in P.O. Process
9.5.1 Purchase Orders will be prepared and issued by Al-XYZ as acceptance of the
vendor’s offer to perform the stated work for a stated price or stated duration. The
Purchase Order will be signed by the Project buyer and by the Procurement
Manager. Al-XYZ purchasing discipline will prepare and issue a formal Purchase
Order to the Vendor based on a complete and revised Material Requisition (MR)
issued from engineering signed by Project Manager. Purchasing will be responsible for
ensuring that the Purchase Order is complete.
9.5.2 KCC Purchasing discipline will prepare and issue a formal Purchase
Order to the Vendor based on a complete and revised Material Requisition
(MR) issued from engineering signed by Project Manager. Purchasing will
be
responsible for insuring that the Purchase Order is complete commercially,
incorporating all agreed terms and conditions, and that the technical
attachment is completed. The Purchase Order package will generally
comprise of, but not limited to, the document mentioned in Specifications.
9.6 Quality Team Involvement in Technical Bid Evaluation Stage
9.6.1 Following the receipt of supplier’s/vendors quotations, Al-XYZ

technical engineering team and quality team will review and evaluate with
strict confidentiality all suppliers/vendors to determine responsiveness and
acceptability of bid based on established quality, technical and commercial
criteria prior to placement of purchase order. In general, the technical and
commercial criteria are best on least cost compliance to specification and
reasonable delivery schedule, however there are cases when the technical
requirements prevail rather than commercial aspect of equipment and materials.
67
9.6.2 The appraisal of suppliers/vendors offer are done and evaluated in
the following parameters:
Technical Commercial
1. Complete understanding of Scope of work 1. Reasonable Price
2. Knowledge in specification comparison compliance 2. Terms and condition of payments
3. Quality Inspection requirements and acceptance 3. Validity period
4. Responsiveness of delivery schedule 4. Warranties
S. Availability of replacement spare parts 5. Insurance coverage , tax and other
6. All other technical and quality criteria that Client requires ascertaining full i" U e
' ‘
compliance to acceptable international, local codes and standards.
9.6.3 Engineering Discipline Originator will issue the Technical Clarification to

Procurement Manager through Al-XYZ Project Manager incorporating all
other Discipline and Client. The Bidders reply will be distributed by
Procurement Quality Supervisor to the discipline originator and engineering
manager,
9.7 Inspection Verification Reports
9.7.1 The Quality Control activities for inspection verification report on-site and off-site
9.7.2 The QA/QC Manager will lead the discipline QC Inspector in performing
inspection and testing with the direction of Procurement Manager. Every QC
personnel are to be directly related to the scope of work of this Project.
9.7.3 Responsibilities:
The QA/QC Manager at each location leads the QC team will coordinate with the
Project Manager. Every QC personnel are to be directly related to the
scope of work for this Project.
It is the responsibility of the Procurement Discipline QC Supervisor to:
a. Supervise the activity of the QC Team
b. Control the issue and revision of the Project Quality Plan
c. Review Inspection and Test Plan to be used during the course of

construction.
d. Act as QA/QC point of contact with the Client’s QA/QC

representatives.
e. Review KCC scope of work and identify any specialist support that
may be needed (through the Project Manager)
68
f. Monitor the performance of specialist subcontractors e.g. NDT,
concrete testing, equipment calibration, etc.
g. Record and monitor the resolution of non-conformance

items/activities.
h. Ensure that all required inspection and testing reports are correctly
prepared in a timely manner.
i. Supervise the completion of the QC records for hand-over to the

Client.
It is the responsibility of the QC Inspector to:

a. Perform QC functions as defined in the Project Quality Plan and
the Inspection and Test Plans.

b. Issue Internal Non-conformance Report to all workmanship, material
and equipment not conforming to Project specification.

c. Act as KCC signatory on QC records.
c. Establish and maintain liaison with the Project Superintendent(s) to

ensure the closest integration of QC activities with construction
progress.
d. Advise the Project Superintendent(s) and supervisor of
construction activities that are the cause of the quality concern.

e. Advise the Client Inspection personnel at the appropriate times (at
least 24 hrs. for normal working days and 48 hours for weekend
inspection notice), when witnessing is required.
9.7.4 Client / KCC / Subcontractor QA/QC Co-ordination

a. In all cases, the required inspection /testing is performed by KCC
team before inspection will be conducted by the Client
representative (unless “combined inspection” have been agreed
for inspection items
/ activities).
b. The QC team issue an inspection request for Client inspection to

give the agreed amount of notice to the Client Inspectors for all
inspections that requires his witness and acceptance. Non-
attendance by the Client Inspectors will not be permitted to delay
the progress of work unless a Hold Point has been previously
recorded on the Inspection and Test Plan.
c. All verbal instructions from the ClientT related to QC activities are

confirmed in writing. The Project Manager is to be advice of any
such instructions that will lead to a change in KCC scope of work.
69
Other
70
instructions may be acted upon directly by the QC team and
reported in the QC Monthly Report, as necessary.
9.7.5 Material Receipt and Testing:
a. The controls to be applied for the receipt, inspection, protection

and preservation of Project materials and equipment are defined
in Material Receipt and Protection/Preservation of Materials and
Equipment.
b. An appropriate member of the QC team inspects all materials and
equipment that are to become a permanent part of the plant. The
receipt inspection of the materials / equipment includes a check of
the condition of the packaging in addition to the review of the
documentation received. The results of the inspection are recorded on
the Material Receipt Slip.
9.7.6 In-process Inspection and Testing
a. Materials, equipment, and workmanship are checked at all stages of

work. The relevant Inspection and Test Plans will outline the
requirements and identify the Standard Forms to be used to
record the inspection and testing.
b. In the event that any non-conformity is discovered at any stage of the

work it is recorded and processed as described in (8.5 Control of
Non-Conformance Report). Any technical queries that may arise are
handled accordingly by the Construction Department.
9.7.7 Final Inspection and Testing:
a. Final inspection and testing is performed to verify that predetermined

section of the work have been completed in the prescribed
manner.
b. In carrying out the final inspection / testing the QC team also

checks all the required in process inspection and testing has been
carried out and correctly documented, and any related non-
conformity or technical query that may have arisen has been
resolved.
c. Finally, Inspection Verification Reports performed by the discipline QC

will be submitted simultaneously to Client and Contractor.
9.8 Fabrication Status Report
9.8.1 A detailed report describing the type of fabrication work undertaken by the
vendor/manufacturer. The extent and finding of testing and inspection activities
70
completed including all associate NDT reports and recommendations. Reports
which include the progress of work that has been completed and performed and
the status of ongoing activity. The inspection reports will have drafted by the
assigned inspector,
review by QC Supervisor and approved by the QA/QC Manager.
9.10 Final Disposition Report
9.10.1 Upon completing all requirements, the Technical, Quality and Commercial
and has been compiled by the bidders, Al-XYZ Awarding Committee will give its final
disposition to award the contract to the successful bidder. The necessity of pre-
award meeting for the successful bidders will be conducted by Al-XYZ awarding
committee to finalize any outstanding commercial, technical or quality matters, and
that the vendor is fully aware of his obligations. Engineering, Quality Inspection and
expediting will attend as necessary. Sustaining minutes will be recorded by every
discipline signed by
attendees and retained by the Procurement Manager.
9.10.2 Award recommendations and no objection letter will be issued to successful
bidder. AlXYZ will send the recommended Vendor’s name to Client to sign the No
Objection
Letter.
9.10.3 The Fax of Commitment will be issued by Al-XYZ Procurement Department

following the Al-XYZ Awarding Committee decision to enable the successful bidder to
proceed with the work without delay. All release FAXES will be confirmed by a
formal Purchase Order to be issued by Al-XYZ.
LIST OF APPLICABLE CODES, STANDARDS AND PROJECT SPECIFICATIONS
AASHTO American Association of State Highway and Transportation

Officials
ACI American Concrete Institute
AISC American Institute of Steel Construction, Inc.
AISI American Iron and Steel Institute
AMCA Air Moving and Conditioning Association
ANSI American National Standard Institute

ARI Air-conditioning and Refrigeration Institute
ASHRAE American Society of Heating, Refrigerating and Air Conditioning
Engineers
ASME American Society of Mechanical Engineers
71
ASPE American Society of Plumbing Engineers
ASTM American Society for Testing and Materials
AWS American Welding Society
AWWA American Water Works Association, Inc.
BSI British Standards Institute
CSI Construction Specification Institute
CRS Concrete Reinforcing Steel Institute
DIN German Industrial Standards

IBC IEC International Building Code
International Electro-technical
Commission
NE National Electrical Code
C
IPC International Plumbing Code
NEMA National Electrical Manufacturers
Association
NFPA National Fire Protection Association
SASO Saudi Arabian Standard
Organization
SAES Client Engineering Standard
SBC Saudi Building Code
NAAMM National Association of Architectural Metal Manufacturers

SMACNA Sheet Metal and Air Conditioning Contractors' National
Association
UL Underwriters Laboratories
UPC Uniform Plumbing Code
UBC Uniform Building Code
10. Attachment
10.1 Standard Forms

10.2 Organization Chart
10.3 Audit Schedule
10.4 Addendum Procedure Al-XYZ Control over Subcontractor
72
10.1Standard Forms
Item # Title/Description Document Number Form Number

01 Submittal Register Log KCC/QRP/QC/01 01
02 Specification Comparison KCC/QRP/QC/02 02
03 Drawing Register KCC/QRP/QC/03 03
04 Technical Query KCC/QRP/QC/04 04
05 QC Daily Report KCC/QRP/QC/05 05
06 Inspection Request KCC/QRP/QC/06 06
07 Protection and Reservation KCC/QRP/QC/07 07
08 Non-conformance Form KCC/QRP/QC/08 08
09 Corrective Action Log KCC/QRP/QC/09 09
Equipment/Instrument Calibration KCC/QRP/QC/10 10
Material Identification Register KCC/QRP/QC/11 11
12 Two Weeks Look Ahead KCC/QRP/QC/12 12
QUALITY PLAN ADDENDUM

For
KFUPM BUSINESS
AL-XYZ CONTRACTING
73

TABLE OF CONTENTS
Section Description Page
1.0 Contractor Control Over the Subcontractor
2.0 Control of Records Procedure
1.0 Contractor Control over the Sub-contractor

Al-XYZ will establish and maintain a procedure for the selection, management and
control of his subcontractors including Client approval. Al-XYZ will select his
subcontractors based upon their ability to meet all contract requirements including
quality, environmental, safety and health.
1.1 Evaluation of Sub-contractors:
1.1.1 AI-XYZ evaluates and selects Sub-contractors based on their ability to supply
services in accordance to Al-XYZ requirements and conforming legal requirements related
to quality, environmental, health and safety. Criteria for selection, evaluation and
periodical reevaluation have been established.
1.1.2 All Sub-contractors, External Providers, Suppliers and Vendors are subject
for review and assessment of their QHSE System and / or supply and services
capability. An initial assessment involves sending a letter requesting theme to submit
appropriate quality services, product information and related document information. If
the results are acceptable, Al-XYZ Quality QHSE Manager, Material Management
Manager and HR Manager will make a request to externally audit. All successful Sub-
contractors, External Providers, Suppliers and Vendors will be included in Al-XYZ
approved list. All approved Subcontractors, External Providers, Suppliers and Vendor
will be controlled by Al-XYZ approving departments on their performance and ability
will be monitored.
74
1.1.3 If the situation arises where customer requires verifying the services, supply
of equipment being supplied by AI-XYZ, the main contractor along with the
subcontractors, external provider, suppliers and vendors will allow the
customer/client full access and assistance to do so. In addition, for off-shore operation
activity, customer/client representatives will witness and signs accepting all
equipment prior to the mobilization from Al-XYZ premises to customer location.
1.1.4 Basic Information for evaluating the suitability of Sub-contractors, External

Providers, suppliers and Vendors:
a. Company details, including history, financial system, and competence.
b. Management capability/skills of employees, appropriate accreditation, relevant

experience, and desired resources.
c. Approach to Quality, Risk Assessment at work and continuous improvement.

d. Verification that subcontractors are fully aware of AI-XYZ’s requirement e.g., quality,
timeliness, available funds and complaint handling.
1.2 Definition of Terms:
1.2.1 Contract - An agreement between two or more panes that creates an obligation
to perform a particular duty.
1.2.2 Main Contractor - An organization/entity that is direct recipient of the

sponsor’s/ client’s contract in his capacity to assume a number of responsibilities,
including the management of subcontractors.
1.2.3 Sub-contractor An organization/entity the accepts any contract or agreement to

perform work in support of or on behalf of the main-contractor.
1.2.4 Statement of Work - A method that outline the procedure that the sub-
contractor will employ in accordance with the goals of the Project proposed by the
main contractor in the contract.
1.3 Procedure for Management and Control over the Sub-Contractors
1.3.1 PURPOSE:
The purpose of this Procedure is to describe the means by which Al-XYZ to manage
and control the subcontractors based upon their ability to meet all contract
requirements including quality, environmental, health and safety.
1.3.2 SCOPE:
75
These scope covers on how Contractor’s control over the subcontractors on the
following activities:
1.3.2.1 Develop and maintain the schedule identifying all contract scope of work
to be sub contracted.
1.3.2.2 Identifying within the schedule any requirements for manufacturer’s
field services and also include details on these within the relevant Inspection
and Test
Plan. Maintain all records of all quality control activities related to manufacturer’s field
services requirements including inspection records signed off by an authorized
Technical Representatives on behalf of the Supplier/Manufacturer.
1.3.2.3 Production, submission, review and approval of Method Statements / Risk

assessments, Inspection & Testing (and/or commissioning) Plans, Technical submittal
etc.
1.3.2.4 Production, submission, review and approval of all required samples,

trials panels and areas, mock-ups etc.
1.3.2.5 Attendance at all necessary hold points and offsite inspection and test.
1.3.2.6 Induction of subcontractors on Project quality, environmental,
safety and health requirements providing theme access to Al-XYZ Project
Quality Plan
at all times.
1.4 Responsibilities:
1.4.1 It is the responsibility of the Project Manager to:
a. To determine, identify and justify portion of work to be subcontracted
b. To acquire the listing of approved discipline subcontractors, suppliers,

vendors from the Operation Manager.
c. To prepare a written contracts or agreements with sub-contractor with

detailed expected performance and monitoring arrangements.
d. Assess and approve sub-contracting arrangement.
e. Monitor subcontractor’s compliance with Al-XYZ rules and regulations.

f. To arrange the subcontractor’s employee’s offices, accommodation,
transportation and logistics for such work located in remote areas, including
76
supplier/manufacturer field services personnel performing their activity
within the Project.
g. Help to expedite the payment for the sub-contractor’s invoices on time.

h. Remain accountable to the Client’s for the overall performance of subcontractors.
Ensure subcontractors representatives to attend weekly progress meetings as
required by the contract.

1.4.2 It is the responsibility of the Construction Manager to:
a. To coordinate with sub-contractor’s site representatives for the planning of
personnel, equipment and materials to perform the work.

b. To enforce sub-contractor’s implementation of safe working environment by
adhering to the correct work practice and procedure and control the
movement of subcontractor’s personnel working within the Project site.
C. To maintain and assure the high quality and safety during every stage of
execution.
d. Review sub-contractor’s approved drawing, quality and safety documentation

regularly.
e. Manage and verify the sub-contractor’s activity two weeks look ahead,
progress schedule has been maintained.
f. Maintain the sub-contractor’s progress as per schedule.
1.4.3 It is the Responsibility of the Technical Manager to:
a. Acquire from the Project Manager the listing of work to be subcontracted.
b. List down all required drawings to be prepared by the subcontractors and plan
a schedule of submission for review and approval.
c. Review and validate all sub-contractor’s submitted drawings prior final submittal.
d. Coordinate with Document Controller for drawing submittal, re-submittal and

receiving including the control of distribution to the subcontractors.
77
e. Coordinate with subcontractors for material/equipment submittal approval,
materials samples to be handed to QC Department for verification and
validation prior to final inspection for Client’s acceptance.
f. Maintain the correct scheduling the delivery of supplier/manufacture

materials and equipment to the Project site for exact timing of installation.
1.4.4 It is the Responsibility of QA/QC Manager to:
a. Request from the Project Manager the listing of approved Sub-contractor by

discipline.
b. Subcontractor Quality personnel shall submit their CV’s to Al-XYZ QA/QC
Manager for review prior to submit in Client for approval.
c. Sub-contractor staff with key position if required shall also submit their
respective resume to AI-XYZ QA/QC Department for review and validate prior
submit to Client for interview and approval.
d. The QA/QC Manager shall verify the total number of workers in every discipline
and determine the required QC Inspector personnel needed as per
Specifications of this contract.
e. The QA/QC Manager shall request from sub-contractor their prepared Project
Quality Plan, Method Statement, Quality Organization Chart and Inspection Test Plan
addressing the type of subcontracted work for review and approval.
f. The QA/QC Department will provide all necessary Al-XYZ standard forms or team
plate for Method Statement, ITP’s, NCR Form, Monthly Report Forms and all
other
forms that are to be used by the sub-contractor during the course of construction.
g. Sub-contractor new personnel shall be inducted for quality information prior to start
their work.
h. Conduct weekly meetings with AI-XYZ QC and Sub-contractor QC to plan QC
activities and discuss Quality problem arising during construction.
1.5 Sub-contractor in Preparation of Work Procedure:
7.7.2.4.1 The QA/QC Manager will request from the Sub-Contractor’s Quality Team
to submit their Method Statement for review prior to submission to Client for final
approval. Upon getting the approval of such submittal, the QA/QC Manager will invite
Sub-contractor QC Team for preparatory meeting and this will be attended by
Construction Manager and Safety Manager to discuss the work procedure that is
mentioned in the method statement including safety information which is attached in
the document. Also coordination among Al-XYZ and Sub-contractor personnel for the
work interfacing each other to avoid conflict, risk to workers and equipment during
execution. In addition, in the meeting the sub-contractor will be requested to provide a
mock up set as a model on activity in connection with the method statement and this
mock-up will be approved by the Client prior to start the work. Al-XYZ QA/QC Manager, QC
discipline Inspector, and sub-contractor
78
QC jointly will conduct a surveillance inspection ensuring that the work procedure has
been applied correctly, likewise the approved mock-up was exactly followed by the sub-
contractor.
1.6 Al-XYZ Quality Control over the Sub-contractor in Preparation for Work
Inspection.
1.6.1 QCM will request the Sub-contractor to submit their two weeks look ahead
to be included in Al-XYZ two weeks look ahead schedule as part of agenda during
weekly progress meeting and this will be also the guide for inspection schedule to be
submitted to Client 24 hrs. during regular working days and 48 hours during the week
end, moreover Al-XYZ QC Inspector and sub-contractor’s QC jointly will do their
preliminary inspection of the work and in case there are comments, the sub-contractor
will promptly rectify such comment prior to submit inspection request to Client. In the
case of third party inspection or testing, the sub-contractor QC will coordinate to Al-
XYZ QC for sending request at Investigation, Inspection and Testing Agency (IITA) and
Client to witness the events. In terms of Inspection and Test Plan (ITP), Al-XYZ has
decided to ufllize Client Inspection and Test Plan Client Inspection Criteria, this will be
applied to the Sub-Contractor inspection processes; however, AI-XYZ will issue this
document to Sub-contractor in the form of controlled manner.
1.7 Al-XYZ Quality Control over Sub-contractor for Calibration of Testing Device.
1.7.1 Sub-contractor will maintain Calibration Records or Log for Material/Equipment

calibration certificate to be updated on a monthly basis and a copy of these records
shall be retained to Al-XYZ QC Department open for Client verification and for auditing
purposes. The Material/Equipment Log will be distributed to discipline QC Inspector
for site verification of all operational material/equipment instruments to ensure their
validity and actual condition. The Material/Equipment Calibration File are composed of
current certificate and expired certificate for the purpose of monitoring and
traceability of such material/equipment during calibration processes and in addition
during sending those material/equipment for calibration, there shall be a receiving
and outgoing receipt issued by the calibration agency to trace out the date when
Subcontractor sent for calibration and when was the date of acceptance from the
agency (vice versa). All Materials/Equipment that cloud no longer be calibrated due to
major damage this will be also recorded to control the continuous usage that will
contribute and adverse effect to the Project on the later stage.
1.8 Procedure for Reporting Site Observations.
1.8.1 PURPOSE:
The purpose of this Procedure is to describe the means by which AI-XYZ Discipline
Quality Control Personnel will report their observations and recommendations
during the course of construction.
79
1.8.2 SCOPE:
These scope covers to all in- site and off-site activities undertaken by Al-XYZ workers
and Sub-contractors in every discipline.
1.8.3 Procedure:
During In-site and Off-site operation all QC Discipline Inspectors are deployed at
site inspection, observation, witness, verification and surveillance on all ongoing
activities. Any activity being observed that does not follow the correct procedure or
does not comply the contract specification QC will immediately stop the work and
report with the site supervisor on irregularities that his workers being committed. Not
to delay the work, the Discipline QC will give his recommendation to the Site supervisor
to correct such comments and to be rectified immediately. Upon complying the
violation, the QC will allow the work to proceed. In other instances, the activity has
been done and completed but it was found to be defective and not acceptable, the QC
will issue proactive notification to the site supervisor with the instruction on how to
execute the rectification of such defects, in case the construction does not comply with
the comment, the QC Inspector will issue an internal NCR address to the Construction
Manager thru his site supervisor and that certain activity should not continue until the
internal NCR will be closed. These numbers of internal NCR being committed by the
discipline supervisor and Construction Manager will be counted and it will reflect
against their key performance indicator (KPI) which will be reported to the higher
management for an action. Pro-active notification will be made in the form of quality
action notices (QAN). In case a certain ongoing activity does not comply the
specification requirements or follow quality system, QC will issue a pro-active
notification address to the Construction manager thru his site supervisor in order not to
continue the wrong procedure or violation which will ultimately cause a rework and
time delay. QC shall clearly define his comment on specific activity being committed. QC
will also clarify his disposition, instruction, or recommendation on how to rectify the
comment. Upon complying the comment both QC and Site Supervisor will do the
inspection to close out the issued pro-active notification.
1.8.4 Responsibilities
1.8.4.1 It is the Responsibility of the Construction Manager to:
a. Provide a safe working environment on all ongoing activities at the Project site.
b. Provide and assign the right person and the right equipment for the type of
work to be executed.
c. Overall responsible for the safety and quality of his workers and equipment at
site.
d. Provide the correct instructions to all his supervisors managing the workers under
their responsibility.
e. Responsible for the planning of all activities to be executed at the site.
80

f. Impose instructions to his supervisors for the compliance of quality and safety
workmanship as demonstrated in the approved Method Statement and
Hazard Identification Plan.
1.8.4.2 It is the responsibility of the Site Supervisor to:

a. Report directly to the Construction Manager for instructions to be executed at
site.
b. Control the movement of all workers and equipment including sub-contractor

under his command of responsibility.
c. Coordinate with Site QC Inspector and Safety Personnel during activity execution.
d. Responsible for the quality and safety on all activities done by his worker.
e. To correct all defective work being done by his worker that does not comply
with the requirements as per contract specifications and methodology.
f. Immediately report to his superior any irregularifies that his workers

committed during construction.
g. Ensure workers are wearing safety protective equipment prior to work at site.
h. Ensure all equipment is in good condition with proper check-up and licenses.
1.8.4.3 It is the responsibility of the Safety Supervisor to:

a. Identify any hazards and risk of all activities being executed at site.
b. Impose the proper wearing of PPE’s on all workers at Project site.
c. Ensure that proper housekeeping and cleanliness are maintained regularly.

d. Verify that all equipment has complied with all safety requirements including
licenses and TUV’s.
e. Verify all operators, drivers and riggers have proper training and licenses.
f. Stop and report all unsafe and risky activity to be corrected immediately by
the site Supervisor and work shall not continue until unsafe condition being
rectified.
81
2.1.1 The procedure to control all Quality Control documentation required by the
Contract, Technical Specifications, Design Drawings, or the Quality Control
Specification shall adhere to the following requirements;
a.
All Quality Control records will be kept in a centralized area and filed in
chronological order by pay items by possible. If reports related to a
system, including several pay items, they will be filled by Section of the
Technical
Specification to which they are referred.
b.
The filling of records shall be kept current and open to review by the Client.
c. All Quality Control records are easily identified and traceable to specific
requirement in the specification and drawings.
d. The Quality Control records, package for each pay item and index foresee
of reference will be turned over to the Client prior to initial acceptance.
2.1.2 Purpose
The purpose of this procedure is to establish and define the control needed for the
identification, storage, protection, retrieval, retention time and disposition
of records.
2.1.3 Scope
This procedure is applicable to control all Quality Documentation required by the

Project contract. The minimum requirement of the following type of Quality
records are listed below:
2.1.4 Responsibilities
a. The Quality Control Department makes provision for the storage and protection of the
records under his control.
2.1.5 Indexing, filling, storage location and registration period:
a. QA/QC Manager through his document controller that all below listed
records for which directly responsible are index, file in logical manner,
such they are ready retrievable at all times.
b. The storage of Quality Records determines by the ”normal” location of

the Manager e.g. record that are stored at, or with easy access, and
open for review by Client.
c. All Quality Control Records will be kept in a centralized area and filed in
chronological order when possible. If report relates to a system,
including

82

several pay items, they will be filed by section of the technical specification
to which they are referred.
RISK MANAGEMENT PROCEDURE :
PURPOSE
Risk Management is defined as "the systematic application of management policies, documented
information, process, services and practices to the tasks of establishing the context, identifying,
analyzing, assessing, treating, monitoring and communicating".
It is an iterative process that, with each cycle, can contribute progressively to organizational
improvement by providing management with a greater insight into risks and their
impact.
Risk management can be applied to all levels of organization, in both the strategic and operational
contexts, to specific projects, decisions and recognized risk areas.
Risk is defined as 'the chance of something happening that will have an impact on
objectives'. It is, therefore, important to understand what the objectives of the Organization,
department, projects, process and position of an employee, are, and prior to attempting to
analyze the risks.
The purpose of this process is to provide guidelines for Risk Management process
within the Organization.
SCOPE
This process applies to all Company Departments, Sections, process and Projects of AI XYZ
Contracting Company.
REFERENCE DOCUMENT
ISO 9001:2015
ISO 14001:2015
ISO 45001:2018
KCC Integrated Management System Manual
RESPONSIBILITY :
CEO
QHSE Manager
Department Managers

83

------END----------
QA/QC MANAGER AL XYZ CONTRACTING QHSE MANAGER AL XYZ CONTRACTING
84

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ALXYZ CONTRACTING COMPANY (AL-XYZ)

KFUPM Business Park Package-1

KFUPM Business Park Package-1

PROJECT QUALITY PLAN

AL- XYZ CONTRACTING P.O.BOX

Spared By Reviewed By Approved By

PROJECT QUALITY PLAN

2.0 Normative Reference 4

3.0 Terms and Definitions 59

4.0 Quality Management System 9

5.0 Management Responsibility 15

5.5.3 Internal Communication 32

5.6 Management Review 32

6.0 Resource Management

PROJECT QUALITY PLAN

6.1 Provision Resources 34

6.2 Human Resources 35

7.0 Project Execution 37

8.0 Measurement, analysis and Improvement 48

9.7 Inspection Verification Reports 68

10 Standards and Specifications Appendices

1.2 AI-XYZ undertaken the procurement, design and construction of KFUPM

• The establishment and implementation of Al-XYZ Quality

2.0 Normative Reference

2.1 Quality Management System — Requirements, ISO 9001:2015

AlXYZ Contracting Company (KCC) EMB

2.3 Contract Specifications

3.0 Terms and Definitions:

a. Imparting Information (gave an informative talk)

3.1 Terms and Definition:

3.1.1 Appraisal: Assessment of supplier’s capability of controlling quality carried out

3.1.2 Certification: The authoritative act of documenting compliance with

3. The customer can be either external or internal to the organization.

3.1.6 Documentation: Any recorded or pictorial information describing,

3.1.7 Defect: Non-fulfillment of an intended usage requirement or reasonable.

AlXYZ Contracting Company (KCC) EMB

3.1.9 Design Review: Documented, comprehensive and systematic examination of a

3.1.13 Inspection: An Activity such as measuring, examining, testing or gauging

3.1.14 Inspection Assignment Package: A set of documents that include details of

3.1.15 Non-conformity: Non-fulfillment of a specific requirement. The definition

3.1.16 Pre-commissioning: Testing of system components or conformity, operability

3.1.17 Procedure: A specific way to perform an activity. In many cases,

3.1.18 Product: Result of activities or processes,

software or combination thereof.

AlXYZ Contracting Company (KCC) EMB

3. A product can either intended (e.g. offering to customer) or

3.1.21 Quality Management: All activities of the overall management function

3.1.22 Quality System: is a part of our IMS system it is an Al-XYZ organizational

3.1.27Quality Manager: Project QA/QC Manager

Oc AlXYZ Contracting Company (KCCJ EMB

Oc AlXYZ Contracting Company (KCCJ EMB

3.1.30 Review: An independent assessment undertaken by an individual or group for

3.1.32 Safety Related: Pertaining to those items of plant, the satisfactory

a. Personnel or equipment may represent the supplier or the

b. Customer activities at the interface with the supplier may be

c. Delivery or use of tangible product may form part of the service

d. A service may be linked with the manufacture and supply of

3.1.36Should: “Should” expresses a recommendation among other possibilities.

3.1.37Will: “will” expresses a declaration or purpose or intent by one party.

3.1.38Specification: The document that prescribes in detail the requirements

3.1.39 Standard: A document approved by the generally authorized body those