Task 3 answers

Task 3
Summary
This report is based on the previous employment which was in the construction business which included
renovation of the building at 112 Plymouth Lane Skye VIC 3977 under Metharom constructions.
Quality management report

Quality Management System provides a structure, including documentation and processes, which
enables the delivery of products and services to be controlled and managed to consistently meet the
specified requirements.
The extent and detail of the documentation and processes included in a service provider’s Quality
Management System would be determined to suit the products, services, practices and characteristics of
the service provider, its customers’ requirements, and the needs of its personnel and its own service
providers.
Establishing and implementing a Quality Management System involves:
• Identifying the areas and assessing the associated level (likelihood and impact) of risk of products and
services not conforming to the specified requirements.
• developing processes, generally documented as plans and procedures, to manage the risks.
• identifying and providing resources and allocating responsibilities to suit the plans and procedures.
• implementing the plans and procedures.
• monitoring, auditing, and improving the implementation of plans and procedures; and regularly
reviewing and improving the Quality Management System.
A Quality Management System may be integrated with other management systems (such as those for
environmental and occupational health & safety management) or it may be separately documented.
For some contracts, an agency may require the service provider to use nominated quality management
documentation developed by the agency or others.

Metharom Construction run the Quality Management Plan (QMP) for the construction in 112
Plymouth Lane Skye VIC 3977.
The Planning, Implementation, Monitoring and Review processes for the QMP.
The plan has been designed to assist organizations with their quality performance by providing a
“standardized” approach to developing a Quality Management Plan for the construction of a community
hall/sports pavilion in the City of Hobson Bay. The plan is suitable for use by Principal Contractors, Sub-
contractors and self-employed trades’ persons operating within the Australian building and construction
industry. This plan complies with AS/NZS ISO 9001:2000.
QUALITY MANAGEMENT SYSTEM:
The Quality Management System provides a guideline, which enables us to meet the goal specified
requirements of the project. This system includes the following steps:
(1) Identify stakeholders
(2) Define the goals
(3) Establish the standard
(4) Carry out the system
(5) Monitor and control the system
(6) Audit
(7) Record and review
(8) Improvement

IDENTFY STAKEHOULDERS
(1) Subcontractors
(2) Hobson’s bay city council
(3) The supervisors working on the site
(4) Managers who are managing the construction work
(5) Neighbors
(6) Designer
(7) Engineer
(8) Services
(9) Suppliers
(10) ABC construction

QUALITY CRITERIA

The Quality criteria show in the following table:

Quality items Measurable Items Unit Measure and

Standards

reliability Error reports Average time between failures

Uptime % uptime compared with %

Downtime downtime
IDENTIFY QUALITY REQUIREMENTS
Quality requirements would be clearly defined as the following:
(1) Project objectives.
(2) Resources to be used.
(3) Personnel responsibilities and authorities.
(4) Process controls to be used to deal with the work and risks involved.
(5) Methods to be used to monitor and audit implementation.
(6) Methods to be used to identify nonconformities, and implement corrective and
preventive actions.
(7) Methods to be used for document control and records management.

The following chart shows the requirements:

Work Activity Acceptance criteria Person who is Comments

responsible

access and egress: Specifications, Building surveyor Compliant

drawings, and BCA
no exit is more than 20m or travel
direction blow 2 exits is not more than
40m

access and egress: Specifications, Building surveyor Compliant

drawings and BCA
alternative of exit

DESIGN QUALITY CONTROL PROCEDURES AND PROCESSES

(1) Define and control the quality of products and services.
(2) identify the requirements for Quality Management Systems, Quality Management Plans.
(3) Assess a potential service provider’s quality management documentation and ability to meet
specified quality management requirements.
(4) confirm the accreditation of a service provider’s Quality Management System where accreditation is
required.
(5) verify that service providers implement the required quality management.
(6) Manage and review program.
(7) Maintain records of assessed service provider performance.

DESIGN PERFORMANCE MEASUREMENT AND REPORTING PROCESSES

(1) Assessments of Quality Management Systems, where applicable.
(2) Reviews of Quality Management Plans, and Inspection and Test Plans, as applicable.
(3) Audit and other reports on the implementation of Quality Management Systems, Quality
Management Plans, and Inspection and Test Plans, as applicable.
(4) Performance reports on service providers; and
(5) Related correspondence with service providers.

Inspection and Test Plan for timber framing

ITP No 12 Inspection and page 1

test plan

ITP name Timber framing contractor S &T

Carpentry

Project 112 Plymouth Location of 112

Lane Skye VIC work Plymout
3977 h Lane
Skye VIC
3977.

Approve Vu Nguyen Inspectio Dat 21/10/2010

d by n and e
verificatio
n

Work Reference Acceptance Su Date Con Date Client Comments/recor

Activity criteria b t ds

SWMS OH&S Regs Reviewed s 10/5/201 s 10/5/201 h File Induction

received and 6 6 forms & signed
all site accepted by SWMS
inducte Site
d Supervisor

Delivere Specificatio As per s 12/5/201 s 12/5/201 h Delivery dockets

d ns Specificatio 6 6
Timbers ns
Inspecte
d
Check to Specificatio Visual s 12/5/201 s 12/5/201 s Delivery dockets
ensure ns Check by 6 6
correct Supervisor
type of
Timbers

Studs Timber Visual w 25/6/201 w 25/6/201 w The spacing

framing Check by 6 6 centre of studs is
code as Supervisor 450 mm,
1684
Double studs
Specificatio support where is
n girder trusses,
lintels, and
beans on

Top and Timber Visual w 25/6/201 w 25/6/201 w Double top plate

bottom framing Check by 6 6 for the external
plate code as Supervisor walls
1684

Specificatio
n

Nogging Timber Visual w 25/6/201 w 25/6/201 Between studs at

framing Check by 6 6 1300 mm
code as Supervisor
1684

Specificatio
n

Lintels Timber Visual w 25/6/201 w 25/6/201 w Where every

framing Check by 6 6 opening area
code as Supervisor
1684

Specificatio
n

bracing Timber Visual w 25/6/201 w 25/6/201 w Metal bracing

framing Check by 6 6 used from floor
code as Supervisor to roof.
1684
 Specificatio Wooden bracing
n used for opening
are external
walls where
windows and
doors.

Walls Timber Visual w 1/7/2016 w 1/7/2016 w All walls levels

finish framing Check by and square,
code as Supervisor ready for other
1684 contractors

Specificatio
n

Sub = subcontractor, cont = contractor

W = witness, S = sign, H = hold (A Hold Point is a required inspection point above which testing cannot be
carried out without the appointed authority's permission, usually the Engineer or Contractor or third-
party Inspector. Work can not resume until the reception of a Hold Point Release is provided by the
parties reviewing the work.)

DESIGN REVIEW PROCEDURES

(1) Identify the quality items.

(2) Identify the review type, including site meeting, visual check and reports etc.
(3) Feedback from whom; Architect, Manager, supervisor, subcontractor, or builder.
(4) Who is responsible?
(5) What kind of meanings will undertake to fix the problem?

PROJECT POSTMORTEM
112 Plymouth Lane Skye VIC 3977
Version 1.0 20/04/2016
Report Owners and Contact Information

Hobson Bay City customerservice@hobsonsbay.vic.gov.au (03) 9932 Owner

Council 1000

John Gury and admin@johngurry.com.au (03) Architects

ASSOC.PTY, LTD 93266922

Report Revision History

Date Reason for Change(s) Author(s)

05/05/2010 Draf John Gury and ASSOC.PTY, LTD

Architects

06/08/2010 Design change John Gury and ASSOC.PTY, LTD

Architects

Introduction to Report
This report is one of the final documents for the community hall, sports pavilion of City of Hobson Bay
project and is used by the project manager and senior level management to assess the success of the
project, identify best project practices, problem areas, and provide detailed suggestions for
improvement on future projects.
Report Goals
(1) Review and validate the deliverables and success of the project.
(2) Review some problems when start the project.
(3) Identify problem areas and how problems were mitigated/dealt with.
(4) Identify project highlights and accomplishments for future projects.
(5) Takeaways the success from the project to apply to future projects.

Project Parameters

Project Name: 112 Plymouth Lane Skye VIC 3977

 Department: COUNCIL

Project Sponsor: Hobson Bay City Council

Project Manager: Yuming Guo

Postmortem Facilitator: 1.0

Target Completion Date: 08/02/2017

Actual Completion Date: 08/02/2017

Project Overview
(1) The project ran follow by the schedule.
(2) There some problems from the beginning of project: demolition, remove asbestos, traffic control,
training staffs, budget control and schedule.
(3) The subcontractors followed the schedule, finish on time.
(4) The site foreman checked every detail of projects.
Project Performance:
Key Accomplishments
(1) Management
(2) Staff training
(3) Completion of project
(4) Budget control

Key Problem Areas

(1) Plan changes
(2) Variations
(3) Budget and schedule challenges
(4) Technical challenges

Overall Project Assessment

 Criteria Score

Performance against project goals/objectives 9

Performance against planned schedule 8

Performance against quality goals 7

Performance against planned budget 9

Adherence to scope 7

Project planning 7

Resource management 8

Project management 7

Development 9

Communication 7

Team cooperation 8

Project deliverable(s) 8

EMAIL
Hi Vincent,
I heard about the issue and wanted to bring in front of you and they are as follows:
The project ran follow by the schedule and finished on time, on budget. The subcontractors followed the
schedule, right materials, finish on time. The site foreman checked every detail of projects.
There are some problems from the beginning of project:
1. Problem: Rain has resulted in the delay of trade works.
Solution: Rescheduling the works and delivery of materials successfully made in
 consultation with tradesman and material suppliers.

2. Problem: OHS plasterers were exposed to significant dust

Solution: PPE mouth respirators, safety glasses were supplied
3. Problem: Late progress payments
Solution: Reminder of progress payment

The key lesson and the takeaway from this project was the continuous communication between
Metharom Construction project manager and the tradesman to identify ways of eliminating and
minimizing the risks involved with this project and recording these risks for future reference for
improvement risk management.

Hope to listen from you soon.

Thanks and regards,

Jatinder