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Company :

The SPDC Petroleum Development Company


of Nigeria Limited (SPDC)

Contractor :

NEMBE CREEK-CAWTHORNE CHANNEL TRUNKLINE


REPLACEMENT PROJECT
Company contract No.: Type of document :

E18592 PROCEDURE
Company document No. Revision : COMPANY
DOCUMENT TYPE :
NCT-SCN-PRO-E10-00001 A01
E10
Document title :
QUALITY REQUIREMENTS FOR VENDORS/SUBCONTRACTORS-
HIGH CRITICALITY (CRITICALITY RATINGS A OR B)
STATUS CODE TICK DATE SIGNATURE
ACCEPTED
A Do not re-submit unless document is modified.
Operation may proceed.
ACCEPTED AS NOTED
B Revise to incorporate comments & re-submit.
Operation may proceed.
NOT ACCEPTED
C Revise to incorporate comments & re-submit
Operation must not proceed.
INFORMATION ONLY
D No impact on construction program

Gabriel Gabriel Raimondi


A01 25-06-07 AFC Approved for Use
Udoaka Udoaka Giampiero
Francis Gabriel Raimondi
R02 31-05-07 IFR Issued for SPDC Review/Comments
Adaowo Udoaka Giampiero
Shiju Gabriel Raimondi
R01 16-04-07 IFR Issued for Internal Review
Varghese Udoaka Giampiero

Rev. Date Status Issued for Originator Checked Approved

CONTRACTOR'S DOCUMENT IDENTIFICATION : Page :


NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

JOB CODE: 088461


COMPANY CODE: 1047 088461-E18592-QUAL-PRO-00027 1 / 21

CHANGE RECORD PAGE

REV. N° STATUS DATE DESCRIPTION OF REVISION

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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

CONTENTS

1 SCOPE AND PURPOSE 4


2 REFERENCE DOCUMENTS 4
3 DEFINITIONS & ABBREVIATIONS 4
4 DESCRIPTION ACTIVITIES 4
4.1 QUALITY MANAGEMENT SYSTEM 4
4.1.1 GENERAL PRINCIPLES 4
4.1.2 QUALITY MANAGEMENT SYSTEM 5
4.1.3 DOCUMENTATION MANAGEMENT 6
4.1.3.1 Contractual Document 6
4.1.3.2 Quality Records 6
4.1.3.3 Quality Manual 7
4.1.3.4 As-Built Documentation 7
4.1.3.5 Manuals And Certificates 8
4.2 MANAGEMENT RESPONSIBILITIES 8
4.3 RESOURCES MANAGEMENT 8
4.4 PERSONNEL QUALIFICATION 8
4.5 PRODUCT/SERVICE REALIZATION 9
4.5.1 DEDICATED PROJECT QUALITY PLAN 9
4.5.1.1 For Joint Ventures/ Consortiums 10
4.5.2 PROJECT DEDICATED QUALITY CONTROL PLAN 10
4.5.2.1 Contents of the Quality Control Plan 10
4.5.2.2 Approval 12
4.5.3 INSPECTION AND TESTING 12
4.5.4 Inspection And Testing Equipment 12
4.5.5 E ENGIEERING AND DESIGN MANAGEMENT(IF APPLICABLE) 13
4.5.6 PROCUREMENT ACTIVITIES 14
4.5.7 IDENTIFICATION AND TRACEABILITY 14
4.6 CONTINUOUS IMPROVEMENT 14
4.6.1 CUSTOMER SATISFACTION 14
4.6.2 NON CONFORMITIES, CORRECTIVE AND PREVENTIVE ACTIONS 14
4.6.3 AUDITS 15
4.6.3.1 Contractor Audits 15
4.6.3.2 Vendor/Subcontractor Audits 16
4.6.4 MONITORING 16
4.7 DOCUMENTS TO BE SUBMITTED 17
4.8 MATRIX OF ACTIVITY/ RESPONSIBIITY/ PROCEDURES 19

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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

1 SCOPE AND PURPOSE

The scope of this specification is to define Vendor/Subcontractor obligations regarding the


Quality Management System requirements to be followed in order to assure and
document that Supply or Work purchased or subcontracted by Contractor meets the
required quality level.
This specification will have to be properly implemented by Vendor/Subcontractor, and
Contractor will make sure through the relevant monitoring tools that compliance is met at
any activity stage.

2 REFERENCE DOCUMENTS

ISO 9001:2000 Quality Management System – Requirements

NCT-SCN-PRO-E13-00015 Quality Requirements for Vendors/Subcontractors

NCT-SCN-PRO-T06-00001 Criticality Rating of Purchased Equipment

3 DEFINITIONS & ABBREVIATIONS

Quality Management System The organisational structure, responsibilities, procedures,


processes and resources for implementing Quality
Management in the execution of the Purchase Order or the
Subcontract.

Third Party Certification Services provided by an independent Third Party


Certification organization appointed by the
Vendor/Subcontractor to assure Contractor that the Supply
or the Work is in accordance with the Purchase Order or the
Subcontract and to issue certificates of compliance,
completeness and acceptance.

Vendor The organization supplying goods against remuneration


defined in the Purchase Order.

Subcontractor The organization providing services against remuneration


defined in the Subcontract.

Tier-vendor The organization supplying goods to the Vendor.

Tier-subcontractor The organization providing services to the Subcontractor.

4 DESCRIPTION OF ACTIVITIES

4.1 QUALITY MANAGEMENT SYSTEM

4.1.1 GENERAL PRINCIPLES

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TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

The present document shall be considered an integral part of the Purchase Order or the
Subcontract. In case the requirements of Quality or any other requirement referred to in
this specification seem not to be clear with respect to the specific Scope of Supply or
Work, Vendor/Subcontractor’s obligation will be to obtain all relevant clarifications from
Contractor. Contractor at no stage will be held responsible for any issue may not be
applicable into this specification, should no comment come from vendors or subcontractor
or tier within 14 calendar days from contract award. Any issue raised after that term
subcontractor will have to issue a Technical Query / Concession request that Contractor
will review for acceptance / rejection purposes. Relevant Scope of Work or Scope of
Supply will clarify the technical details. Section 9 of the actual specification outlines the
minimum required documentation that Vendor/Subcontractor is supposed to submit
Contractor to obtain relevant approval.

If any requirement of this specification is considered “not applicable” to the specific Scope
of Supply or Work of the Purchase Order or the Subcontract, the Vendor/Subcontractor
shall produce a letter of Exceptions to Quality Requirements which shall constitute the
front page of all quality documentation requested by Contractor, either during the bidding
phase or after Purchase Order or Subcontract award.

4.1.2 QUALITY MANAGEMENT SYSTEM

Vendor/Subcontractor shall be responsible for establishing and implementing its own


Quality Management System conforming to the requirements of ISO 9001:2000 Quality
Standard.

Vendor/Subcontractor will be responsible for implementing the adequate actions as to


provide and to maintain such Quality Management System up to the closure of the
Purchase Order or the Subcontract. Contractor reserves the right of inspecting
Vendor/Subcontractor’s Quality Management System at any time for the overall duration
of the Purchase Order or the Subcontract as to assess the compliance with specified
quality requirements.

If A Third Party Certification Company certificates the Quality Management System in


place; the Vendor/Subcontractor shall provide a copy of the Certificate.

If a certificated Quality Management System is not in place, the Vendor/Subcontractor


shall provide a dedicated Quality Policy Statement declaring its commitment to supply the
goods or the services under Quality Management Principles as outlined into actual
specification and more generally into ISO 9001:2000 Quality Standards as applicable
basing on relevant Scope of Work. The Vendor/Subcontractor shall define and document
the policy for quality, including objectives and commitment for quality, and shall ensure
that this policy is implemented and maintained throughout all levels of its organisation,
including Tier-Vendor/Subcontractor’s organisation.

If any part of the Purchase Order or the Subcontract is sub-contracted, the


Tier-Vendor/Subcontractor shall also comply with the requirements of this specification.
Vendor/Subcontractor, however, shall remain ultimately responsible for the Quality
Management System implemented in the Purchase Order or in the Subcontract.

The Vendor/Subcontractor Quality Management System shall include all


control/inspection/testing personnel and equipment required to assure conformance of the

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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

Supply or the Work to the Purchase Order or the Subcontract, as well as the governing
specifications and standards.

The Vendor/Subcontractor shall appoint an adequate number of Quality Assurance,


Inspection (Quality Control) and Verification Personnel as to ensure an adequate Quality
Management in the execution of the Purchase Order or the Subcontract.

Contractor reserves the right of auditing Vendor/Subcontractor’s Quality Management


System at any time for the overall duration of the Purchase Order or the Subcontract to
assess the compliance with the specified quality requirements.

4.1.3 DOCUMENTATION MANAGEMENT


Quality Management System documentation shall be available at the site where the
Supply or the Work is performed. The Vendor/Subcontractor shall maintain the latest
revision of the relevant Contract Documents, Drawings, Specifications, Procedures,
Standards and Work Instruction at the location where the Supply or the Work is being
carried out. A document Control Procedure shall be developed for controlling the issue,
distribution, change, review and withdrawal of all documentation. Relevant Contractor
related Project Documentation will be maintained properly filed, updated and traceable
into the system. Contractor inspectors will have free of access at any stage, even when
not specified into Purchase Order or Contract or into any other Contract management
reference.

4.1.3.1 Contractual Documentation

The Vendor/Subcontractor shall supply all contractual and technical documents as


referenced into the Inquiry and into the relevant Purchase Order or Subcontract, including
the quality related documentation indicated in this specification. Non Compliance to the
actual Specification will lead to impact on Vendor/Subcontractor invoicing.
The Vendor/Subcontractor shall also check upon receipt all applicable contractual
documents and drawings, notifying Contractor of any discrepancy or missing information
prior to the commencement of the Supply or the Work.

4.1.3.2 Quality Records

Vendor/Subcontractor shall establish all documents which verify that the Supply or the
Work has been inspected, tested and certified, in accordance with the Purchase Order or
the Subcontract.
To do this, Vendor/Subcontractor will have to take as a reference all information given by
Contractor into the Contractual Documentation Package, including the Quality Guidelines
given by this Specification.
When specifically requested by Contractor, immediately after P.O./Contract award
Vendor/Subcontractor will prepare the relevant Final Report Index Proposal, (see section
4.3.4) that will be reviewed by Contractor to verify fitness towards applicable contractual
and standard requirements.
Vendor/Subcontractor shall establish and maintain documented procedures describing
the method for the filing and storage of quality records to enable ready retrieval and to
prevent damage, deterioration and/or loss. The procedures shall identify the individual(s)
authorised to endorse quality records prior to their submission to Contractor.
A list of all applicable quality records shall be attached at the Quality Control Plan.

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TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

4.1.3.3 Quality Manual

The Vendor/Subcontractor shall have a Quality Management Manual that describes the
scope of the Quality Management System together with the Company’s policies and
objectives for quality. The Vendor/Subcontractor’s Quality Management Manual shall
comply with the requirements of ISO 9001:2000.

For Joint Venture / Consortium

In case Contractor will award Subcontract to a Joint Venture and/or Consortium, a Joint
Venture or Consortium Quality Management Manual or Overall Project Quality Plan based
on requirements of section 7 will be developed and submitted to Contractor for
review/approval purposes.
In addition to the above requirements, a section describing the Joint Venture organisation
shall be submitted and in particular:

 The Joint Venture functional relationships


 The authorities and responsibility chain
 The contract management interfaces
 The reporting requirements
 The Joint Venture/Consortium representative to Contractor

The Joint Venture/Consortium manager empowered for the execution of the Purchase
Order or the Subcontract shall approve the Quality Management Manual or Overall
Project Quality Plan.

4.1.3.4 As-Built Documentation

If requested by the Purchase Order or the Subcontract the Vendor/Subcontractor shall


furnish the As Built Documentation.
Indications regarding the As-Built Documentation to be provided by the
Vendor/Subcontractor (e.g. contents, format) are contained in the Inquiry and in the
relevant Purchase Order or Subcontract. However Quality Control Plans together with all
quality records produced shall be included in the As-Built documentation. On the basis of
the requirements specified in the Inquiry and in the relevant Purchase Order or
Subcontract, the Vendor/Subcontractor shall submit to Contractor a proposed Index of As-
Built Documentation prior commencement of the Supply or the Work.
There will be contractual obligation for vendor/subcontractor to obtain Contractor approval
relevant to its final as built dossier index proposal. Vendor / Subcontractor must obtain
such approval within four weeks from contract award. Its engineers will have to organize
relevant documentation list basing on applicable scope of work figures as well as on
applicable technical and quality requirements. Contractor will be free to review / approve
such document and request more fine tuning issues as scope of work activity progresses.
Once As Built Dossier will be completed vendor / subcontractor will initially submit Final
as Built Index to Contractor that will comment / approve it. Only once this has been
completed step vendor / subcontractor will be free to issue relevant as built, having
cleared its completeness checks. On documentation receipt Contractor will carry out its
own independent checks before giving final approval.

4.1.3.5 Manuals and Certificates

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TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

All the Supply or the Work furnished or performed by Vendor/Subcontractors shall be


tested in accordance with the relevant international standards, regulations and laws as
applicable to the Scope of Supply or Work.
It shall be responsibility of the Vendor/Subcontractor to provide Contractor with all
documentation certifying the compliance to the pertinent regulations and applicable
standards unless different provisions are specified in the Inquiry and in the relevant
Purchase Order or Subcontract.
Where applicable, the Vendor/Subcontractor is required to provide, together with the
above-mentioned documentation, the Operating, Maintenance and Calibrating procedure
for the items included in its Scope of Supply or Work furnished to Contractor.

4.2 MANAGEMENT RESPONSIBILITIES


The Vendor/Subcontractor Management shall provide evidence of its commitment to the
development and implementation of the quality management system and continually
improving its effectiveness by:
 Establishing the quality policy;
 Ensuring that quality objectives are established;
 Conducting management reviews;
 Ensuring the availability of resources;
 Ensuring that responsibilities and authorities are defined and communicated
within the company.

4.3 RESOURCES MANAGEMENT


The Vendor/Subcontractor shall provide the Organisation Chart for the execution of the
Purchase Order or the Subcontract, highlighting the relevant responsibilities and
authorities. Organization Chart will clearly indicate dedicated quality functions. At no stage
quality functions will be reporting to production functions but clear reporting line with
corporate vendor / subcontractor quality manager will have to appear. Quality functions
will maintain communication line with production functions and will maintain full authority
and decisional freedom with reference to quality related matters.

4.4 PERSONNEL QUALIFICATION


All personnel appointed by the Vendor/Subcontractor to perform the activities within the
contract shall be properly qualified, trained and experienced in all the aspects of the
activities for which they are employed. They shall have previous experience on similar
Purchase Order or Subcontracts of an equivalent extent and be formally qualified on the
relevant matters.
Vendor/Subcontractor will submit Contractor the relevant Personnel Qualifications, in
accordance with Contractor contractual and standard requirements as specified.
Contractor will review such qualifications to ensure that compliance with relevant
requirements is met. In case a qualification will not comply, Contractor has the right to ask
Vendor/Subcontractor personnel replacement.
It will be then Vendor/Subcontractor responsibility to replace personnel that has not been
accepted by Contractor. Contractor evaluation results will not be disputable, at any stage.
The Vendor/Subcontractor shall appoint sufficient Quality Assurance/Quality Control
personnel as to ensure that the Quality Management System, Quality Assurance and
Quality Control/Inspections are carried out and maintained throughout the duration of the
Purchase Order or the Subcontract, including those relevant to material or service
furnished by its Tier-Vendors/Subcontractors.

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TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

The Quality Assurance Engineer(s) and Quality Control Inspector(s) shall be based at the
location where the Supply or the Work is carried out, they shall not be involved into the
fabrication/execution process of the Supply or the Work and they shall have no other
duties or responsibilities, unless prior approval in writing is granted by Contractor.

Where elements of Quality Control are part of the responsibilities of workers involved into
the fabrication/execution process, the Vendor/Subcontractor shall identify independent
verification requirements and provide adequate coverage.

The Vendor/Subcontractor is required to document, or to carry out specifically requested


qualifications of personnel performing special processes (e.g. welding, N.D.T.).

4.1 PRODUCT/SERVICE REALIZATION

4.5.1 DEDICATED PROJECT QUALITY PLAN


The Vendor/Subcontractor shall develop and maintain an adequate Project Quality Plan
as to covers all the aspects of the Supply or the Work. The Quality Plan shall describe
how Vendor/Subcontractor will be able to manage the Purchase Order or the Subcontract
with respect to Quality aspects.

An official copy of the Vendor/Subcontractor’s final Project Quality Plan shall be submitted
to Contractor for approval prior the commencement of the Supply or the Work.

The Vendor/Subcontractor shall consider the Project Quality Plan as an integral part of
the Purchase Order or the Subcontract and shall effectively demonstrate its execution
through planned audits and reviews.

The Project Quality Plan issued by Vendor/Subcontractor shall include (but not be limited
to) the followings items:

 Quality Statement signed by the Manager empowered for the execution of the
Purchase Order or the Subcontract.
 Description of the organisation, including Organisation Chart(s), key function
appointed for the execution of the Purchase Order or the Subcontract plus
indication of possible Subcontracts.
 Matrix of activities/ responsibilities / procedures in accordance with ISO
9001:2000 and as per Section 10 of the actual Specification.
 Index of quality related documents pertinent to the Scope of Supply or Work,
including (but not limited to) QA/QC and technical procedures
 Vendor/Subcontractor's Quality Audit Plan for the Purchase Order or the
Subcontract

4.5.1.1 For Joint Ventures / Consortiums

It is responsibility of the Leader of Subcontracted Joint Venture / Consortium to ensure


that all Joint Venture / Consortium Partner prepare a specific Quality Plan applicable for
their own Scope of Supply or Work. The Leader shall submit to Contractor a Quality Plan
applicable for the whole Scope of Supply or Work.
In addition to the requirements set out in section 4.7, the Joint Venture / Consortium
Quality Plan shall also include:

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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

 The interface agreement between the Joint Venture / Consortium Partners.


 The Scope of Supply or Work applicable to the Quality Plan
 The reporting interface procedures
 List of Quality Plans, Quality Control Plans, Inspection and Testing Plans
applicable to the Purchase Order or to the Subcontract

The Leader shall submit the Joint Venture / Consortium Partners Quality Plans draft with
the tender.
The Joint Venture /Consortium shall effectively demonstrate execution of the Quality Plan
and its documented procedures through planned audits and reviews.

4.5.2 PROJECT DEDICATED QUALITY CONTROL PLAN

The inspections and tests related to manufacturing/execution of the Supply or the Work
shall be carried out directly by Vendor/Subcontractor’s Quality Control Organisation in
accordance with pre-established Quality Control Plans (Inspection Plans) which shall
document all the Vendor/Subcontractor’s quality control, inspection and testing
requirements.
The Vendor/Subcontractor shall establish, document and maintain Quality Control Plans
for all aspects of the Supply or the Work. The range and detail of the Quality Control Plan
shall be dependent upon the criticality of the design, the complexity of the Supply or the
Work, the methods used for and the skills of the personnel involved in carrying out the
manufacturing/execution of the Supply or of the Work.
Unless otherwise specified the Quality Control Plan(s) shall be submitted to Contractor at
least 15 days after Purchase Order or Subcontract award for review, approval and mark-
up of intervention Points.
Where appropriate, the inspection points shall be referred to the applicable procedures,
standards and codes containing relevant acceptance criteria.
Every Quality Control Plan produced by Vendor/Subcontractor shall be subject to
approval.

4.5.2.1 Contents of the Quality Control Plan

Each Quality Control Plan shall indicate all phases of the Supply or the Work which are
subject to inspection and testing activities (inspection points) and the information resulting
from such activities (Quality Records).
The developed Quality Control Plan shall cover as a minimum the following information:

 Organisation Chart for the execution of the Purchase Order or the Subcontract
 Document reference data (i.e. number, revision, date)
 Vendor/Subcontractor or Tier-Vendor/Subcontractor: name, Purchase Order or
Subcontract number, Scope of Work
 Applicable reference codes, standards and specifications
 Description and extension of Quality Control activity
 Acceptance criteria and frequency of test (where appropriate)
 List of applicable Project procedures, revision and date
 Inspection activity matrix (table like) identifying step number, step inspection
activity description, inspection activity reference documentation, inspection
resulting quality records and involvement columns to enter each involvement
body responsibility (vendor / subcontractor, Contractor, Company and or third
party as applicable)
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TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

 Applicable Quality Control records/reports


 Type of inspection to be performed: (Witness Point, Hold Point, Review, etc.).
 Vendor/Subcontractor Inspection Responsibilities
 Contractor Inspection Responsibilities.
 COMPANY (If applicable) Inspection Responsibilities.
 Third Party/Class (If Applicable) Inspection Responsibilities.

Vendor/Subcontractor Quality Control Plan Inspection Matrix will be reviewed by


Contractor to verify whether it suites or not to relevant requirements.
It will be each single inspection organization as listed above to enter the relevant
involvement levels.

Moreover, the Quality Control Plan will identify the List of Planned Quality records to be
issued by Vendor/Subcontractor proving that Supply/Activity has been carried out in
compliance with Purchase Order or Subcontract requirements

As highlighted Section 4.1.3.2 of this Specification, such records will have to be defined
along with Contractor, in compliance with contractual and standard requirements.
Such planned quality records will have to be proposed by Vendor/Subcontractor and
approved by Contractor.
Depending on the complexity of the Supply or of the Work to be carried out
Vendor/Subcontractor should provide more than one Quality Control Plan, to ensure full
Scope of Supply/Scope of Work coverage.

The following categories of “Inspection Points” may be indicated by Contractor or other


involved parties, in the Vendor/Subcontractor Quality Control Plan:

Category "1": Witness Point

Contractor, or other involved party, shall be notified by the Vendor/Subcontractor with a


contractually agreed forward notice regarding the time and place of performance of the
inspection(s) or test(s); the Vendor/Subcontractor shall perform the inspection or test
irrespectively of the non attendance of the notified party.

Category "2": Hold Point

Contractor, or other involved party, shall be notified by the Vendor/Subcontractor with a


contractually agreed forward notice regarding the time and place of performance of the
inspection or test; unless the Vendor/Subcontractor receives a written waiver in this
respect, such inspection or test shall be performed only with the attendance of the notified
party.

Category "3": Review

The Vendor/Subcontractor shall submit for review the indicated documentation and/or
quality records.

4.5.2.2 Approval

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TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

The quality Control Plan(s) shall be submitted by Contractor to all other concerned
organisations (e.g. Client, Certification Authority, involved party) for mark-up of their own
intervention points, as required.

Once completed and approved, the Quality Control Plans shall become the reference
documents for performance of inspection and testing activities by the
Vendor/Subcontractor and for surveillance of such activities by Contractor or other
involved/designed party inspection personnel.

4.5.3 INSPECTION AND TESTING

The Vendor/Subcontractor shall prepare documented procedures consistent with the


requirements of the Purchase Order or the Subcontract and the Vendor/Subcontractor’s
quality policy. The procedures shall incorporate the methodology and
quantitative/qualitative acceptance criteria and shall specify acceptance criteria for all
testing activities applicable to the Scope of Supply or Work.
When required by criticality and complexity of activities, systems or processes to be
developed / performed, a specific Inspection and Testing Procedure shall be developed.
In such cases it shall be also integrated in the Quality Control Plan.

4.5.4 Inspection And Testing Equipment

The Vendor/Subcontractor shall supply all equipment required for inspection and testing.
All inspection and testing equipment shall be fit and suitable for the purposes.
The Vendor/Subcontractor shall establish and maintain documented procedures to
control, calibrate and maintain inspections, measuring and test equipment used to
demonstrate to Contractor the conformance of the Supply or of the Work to requirements.
Instructions on the use and maintenance of such equipment shall be available at the
designated site.
The equipment shall be calibrated upon execution of the Purchase Order or the
Subcontract and re-calibrated as required by the manufacture or job condition in
accordance with Vendor/Subcontractor’s instruments calibrating procedure.
All calibration records shall be available for inspection by Contractor and Purchase Order
or Subcontract completion shall be forwarded to Contractor and included in the As-Built
documentation (if applicable).

4.5.5 ENGINEERING AND DESIGN MANAGEMENT (IF APPLICABLE)

The Vendor/Subcontractor shall establish and maintain documented procedures


concerning all phases of Engineering and Design activities in accordance with ISO
9001:2000 and contractual requirements.
Should part of engineering activities be subcontracted in turn or entrusted to external
technical specialists, the Vendor/Subcontractor shall ensure and demonstrate control on
every activity to be developed by external resources.

The Vendor/Subcontractor shall develop an Engineering Quality Plan concerning


Engineering and Design activities; the Engineering Quality Plan can be part of the Project
Quality Plan and shall be in accordance with the following minimum requirements:

 Responsibilities:
- Organisation Chart (including external resources, if any)

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TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

- Key Function description


- Interfaces between Vendor/Subcontractor and Contractor
- Interfaces between Vendor/Subcontractor and external resources
- Responsibility for Quality Assurance

 Reference Data and Documents:

- Applicable technical Specifications, statutory and regulatory requirements


- Analytical data, software and Drawings
- System in place for control of documentation

 Design Control Procedure:

- Management and review of basic data


- Planning and Progress monitoring
- Checks on activities and documents (including issuing, checking and
approving cycle of all documents)
- Identification and archiving of project documents
- Software verification/validation and control of outputs of software programs
(including in-house programs)
- Planning and performing Design Review activities
- Performing Design Verification
- Control of design changes
- Control of Sub-contracted Engineering
- Design Validation
- Internal/External Audits

The Engineering Quality Plan shall refer to the procedures concerning the requirements
above mentioned.
Unless otherwise specified, the Engineering Quality Plan shall be submitted to Contractor
along with the Project Quality Plan or at least 15 days before the commencement of the
Supply or the Work for review approval and mark-up of Intervention Points.
Contractor shall submit the Engineering Quality Plan to all other concerned organisations
(e.g. Client, Certification Authority, involved party) for mark-up of their own Intervention
Points, as required.

Once completed and approved, Contractor or other involved/designed shall use the
Engineering Quality Plan party inspection personnel.

4.5.6 PROCUREMENT ACTIVITIES

Employment of Tier-Vendor/Subcontractors shall be subjected to Contractor’s formal


approval.
Each Vendor/Subcontractor shall be responsible for control of his
Tier-Vendor/Subcontractor and for providing Contractor with relevant
documentation/information. Contractor will define extent of the documentation to be
submitted by the Tier-Vendor/Subcontractor on a case-by-case basis. Contractor reserves
the right to inspect material or services purchased by the Vendor/Subcontractor from Tier-
Vendor/Subcontractors. Such Verification or Inspection made by Contractor shall not
release the Vendor/Subcontractor from its obligations provided in the Purchase Order or
in the Subcontract.
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

Contractor may decide to perform its own inspections and/or surveillance of the material
or services purchased by the Vendor/Subcontractor.

Tier-Vendor/Subcontractor control activities shall be carried out pursuant the same


provisions described for the Vendor/Subcontractor control activities; the related Quality
Control Plans, once reviewed and marked-up by the respective Vendor/Subcontractor
shall be submitted to Contractor for approval and mark-up of intervention points.

The Vendor/Subcontractor shall develop a quantitative/qualitative method of evaluating


the criticality of material or service he deemed to purchase. These criticality rating shall be
used for the definition of Quality Assurance requirements for Tier-Vendor/Subcontractors.

4.5.7 IDENTIFICATION AND TRACEABILITY

Vendor/Subcontractor will be committed to comply with all identification and traceability as


stated into ISO 9001:2000 standard.
However Contractor may decide, under particular contractual circumstances, to require
Vendor/Subcontractor to comply with additional requirements that will be defined should
that be the case.
Should Vendor/Subcontractor employ electronic traceability systems, he will have to make
sure that the same system is compatible with the actual Contractor software in use. Such
systems will always have to be agreed with Contractor.

4.2 CONTINUOUS IMPROVEMENT

4.6.1 CUSTOMER SATISFACTION

Vendor/Subcontractor shall have in place a Customer Satisfaction System active and


constantly up to dated. The system must be made by Procedures and Records to prove at
any stage that Customer Satisfaction Management System is in Place.

4.6.2 NON CONFORMITIES, CORRECTIVE AND PREVENTIVE ACTIONS

The Vendor/Subcontractor shall establish and maintain a documented system of


instructions to control and manage non-conformities. Contractor shall previously approve
this system of instructions.

Supply or Work (or any part of it) identified as none conforming shall be clearly labelled,
marked and quarantined to prevent and avoid inadvertent use. Non-conforming items
detected by the Vendor/Subcontractor shall be addressed by issue of a Non Conformity
Report (NCR) and shall be managed in compliance with Vendor/Subcontractor’s Non
Conformity Procedure. The Vendor/Subcontractor shall maintain a Control Log for all
NCR issued. Any eventual corrective action shall be identified, recorded, authorised and
reviewed by competent qualified personnel and forwarded to Contractor.

The issue of a Non Conformance Note, which shall be issued to the


Vendor/Subcontractor, shall address non-conforming items or processes detected by
Contractor Inspection Personnel. The Vendor/Subcontractor shall provide to issue his

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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

own NCR that shall be managed in accordance with his own Non Conformities
management procedure and his Quality Management System.

All Vendor/Subcontractor born Non Conformity Reports, Corrective Action Requests or


Preventive Action Requests involving Contractor Proprieties will have to be logged kept
updated and available for Contractor inspection/Audit purposes. The same records will
have to be incorporated into the Final As Built Documentation Package.

Contractor requires all Non Conformity Reports, Corrective Action Requests or Preventive
Action Requests referred to a precise Contractor Scope of Supply or Scope of Work to be
managed in accordance with a dedicated control system, separately from other
productions non-Contractor that may be meantime ongoing into Vendor/Subcontractor
workshop.

Contractor will not accept any other deviations management system.

4.6.3 AUDITS

4.6.3.1 Contractor Audits

In general, extent of Contractor surveillance is indicated in the respective Quality Control


Plan marked-up and approved by Contractor, as per section 4.7.
Notwithstanding the above, Contractor personnel may perform any additional
surveillance/inspection on Vendor/Subcontractor’s Quality Management System, Supply
and Work as deemed necessary.

The Vendor/Subcontractor shall provide unrestricted access and suitable assistance to


representatives of Contractor or Third Party auditors appointed by Contractor at any
location where the Supply or the Work is being performed, in order to carry out audits of
technical execution and quality.

Contractor shall give seven (7) days notice to the Vendor/Subcontractor of its intention to
carry out a scheduled Contractor audit, giving at least details of the audit subject,
objectives, documents and procedures, Vendor/Subcontractor personnel to be involved,
Contractor personnel to be involved, expected duration of the audit.
In case the Inquiry and the relevant Purchase Order or Subcontract provides that a
Resident Inspector (or a Team of Inspectors) is required to be present at the
Vendor/Subcontractor premises, the latter shall provide adequate office facilities in this
respect without any additional costs to Contractor.

4.6.3.2Vendor/Subcontractor Audits

Extent of Vendor/Subcontractor surveillance shall be indicated in the respective Quality


Control Plan marked-up and approved by Contractor, as per section 4.7.

The Vendor/Subcontractor shall manage, audit and assess all activities and phases of the
Supply or the Work so as to ensure performance in accordance with the quality
requirements of this document and the approved Quality Control Plan, included the
activities subcontracted.

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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

Vendor/Subcontractor shall maintain a fully operational Project Auditing System in place,


complete with applicable procedures, Project Audit Plan (at least for internal audits
system) and will implement on a regular basis.
Contractor will ensure by mean of inspections and Audit that Vendor/Subcontractor has
implemented his own Audit Plan, and review relevant Audit results.
All Contractor connected Project Audit Records produced by Vendor/Subcontractor will
have to be included into relevant Final As Built Documentation that will have to issued to
Contractor on Vendor/Subcontractor work completion.

Such records will have to be organized basing on the following structure:

 Front cover with details of the Audit


 Report with conclusions
 Corrective Action Requests (CAR) stating any non-conformity, signed by the
Auditor, stating Corrective Actions and Actions to prevent recurrence of non-
conformity.
 Log of Corrective Action Requests showing Follow Up and Close Out status.

The Vendor/Subcontractor shall maintain a summary log of all Corrective Action Requests
raised during Internal and External audits. Once updated the log it shall be
Vendor/Subcontractor responsibilities to submit it to Contractor.

4.6.4 MONITORING

Vendor/Subcontractors will maintain procedures and records to prove that the monitoring
system is in place and that it has been set up in compliance with ISO 9001:2000 Section
4.8 guidelines.

System will have to be managed accordingly, and continuously up dated.


At any stage Contractor will be free to access such system to verify results connected
with production.

The actual monitoring system level will have to be implemented within any Contractor
scope of work, and has to be intended as applicable by mean of a project dedicated
system in case that Vendor/Subcontractor does not own the relevant Corporate
Monitoring System.

Should Vendor/Subcontractor operate to a Project Dedicated Monitoring System results


and relevant records will have to be included into Vendor/Subcontractor Final
Documentation.

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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

4.3 DOCUMENTS TO BE SUBMITTED

The following lists of documents shall constitute a minimum set of Quality Documents to be submitted
with the Bid (column A) and upon the Purchase Order or Contract award (column B):

COLUMN A COLUMN B
BID ORDER OR CONTRACT AWARD
Documents to be provided with the bid Documents to be provided within 15 calendar days after
Purchase Order or Subcontract date or other agreed date

Letter of exceptions to specified Quality Requirements Project dedicated Quality Plan including an
(if necessary) activity/responsibilities/documentation matrix in
compliance with sample attached to the actual
specification (including the Engineering Plan, if
applicable)

ISO 9001:2000 certificate or declaration of Project dedicated Detailed Quality Control Plan(s)
Vendor/Subcontractor compliance to ISO 9001:2000 including applicable standard forms and quality
standard quality requirements records

Organisation Chart completed with Key Function Fabrication and Production Schedule
description

Proposed List of Tier-Vendor/Subcontractors and their Progress Report (each 15 days upon Purchase Order
pre-qualification status or Subcontract award) or in accordance with
applicable contract requirements

Typical Quality Program complete with a Project Detailed scope of supply or work for each Tier-
Quality Plan and with a Quality Control Plan. Vendor/Subcontractors
PQP will have to show an activity matrix in
compliance with ISO 9001:2000

List of applicable Quality Control procedures Bought out Item list

Index of the Quality Manual with the relevant revision Applicable QC procedures
status

Quality Department Key functions personnel resume List of documents to be issued pursuant the
and qualifications provisions of the Purchase Order or the Subcontract
with the relevant issue date (Document Progress
Register)

If required a proposed index of “As Built Dossier” (the


index shall include also the documentation issued by
the respective Tier-Vendor/Subcontractors)

Materials and welding traceability systems and


procedures (when required or applicable)

Class Requirements management System (when


Required or applicable)

Project Organization Chart related to specific Scope


of Work clearly showing key functions with particular
care to Quality Related ones, along with relevant
reporting and communication lines.

Depending on the criticality of the Supply or the Work, some more documentation could
be requested within the Purchase Order or the Contract.
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01

At the end of the supply the Vendor/Subcontractor shall provide the as-built
documentation, including manuals and certificates, as specified but not limited to the
sections 4.1.3.4 and 4.1.3.5 of the present specification.

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NEMBE CREEK-CAWTHORNE CHANNEL TRUNKLINE REPLACEMENT PROJECT

QUALITY REQUIREMENT FOR VENDOR AND SUBCONTRACTOR HIGH


CRITICALITY SCHEDULE D/ CRITICALITY RATING D
NCT-SCN-PRO-E10-00001 C01

4.4 MATRIX OF ACTIVITY/RESPONSIBILITY/PROCEDURES

The following matrix once filled up by Vendor/Subcontractor shall be considered an integral part of the Quality Requirements for the contract

Quality Management System Activity for Contract Responsibility Company Resulting Document
Requirement Procedure/Document produced for the Contract
(ISO 9001:2000) Reference

4.2 DOCUMENTATION REQUIREMENTS


MANAGEMENT

 CONTROL OF DOCUMENTS
QUALITY

SYSTEM

 CONTROL OF RECORDS
RESPONSIBILITY

5.1 MANAGEMENT COMMITMENT


MANAGEMENT

5.2 CUSTOMER FOCUS

5.4 PLANNING

6.1 PROVISION OF RESOURCES


MANAGEMENT

6.2 HUMAN RESOURCES


RESOURCE

 COMPETENCE, AWARENESS AND


TRAINING

6.3 INFRASTRUCTURE

6.4 WORK ENVIRONMENT

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NEMBE CREEK-CAWTHORNE CHANNEL TRUNKLINE REPLACEMENT PROJECT

QUALITY REQUIREMENT FOR VENDOR AND SUBCONTRACTOR HIGH


CRITICALITY SCHEDULE D/ CRITICALITY RATING D
NCT-SCN-PRO-E10-00001 C01

Quality Management System Requirement Activity for Contract Responsibility Company Procedure/Document Resulting Document
(ISO 9001:2000) Reference produced for the Contract
7.1 PLANNING OF PRODUCT
REALIZATION
7.2 CUSTOMER RELATED PROCESSES
 DETERMINATION OF REQUIREMENTS
RELATED TO THE PRODUCT
 REVIEW OF REQUIREMENTS RELATED TO
THE PRODUCT
 CUSTOMER COMMUNICATION
7.3 DESIGN AND DEVELOPMENT
 DESIGN AND DEVELOPMENT PLANNING
 DESIGN AND DEVELOPMENT INPUTS
 DESIGN AND DEVELOPMENT OUTPUTS
PRODUCT REALIZATION

 DESIGN AND DEVELOPMENT REVIEW


 DESIGN AND DEVELOPMENT
VERIFICATION
 DESIGN AND DEVELOPMENT VALIDATION
 CONTROL OF DESIGN AND
DEVELOPMENT CHANGES

7.4 PURCHASING
 PURCHASING INFORMATION
 VERIFICATION OF PURCHASED PRODUCT
7.5 PRODUCTION AND SERVICE
PROVISION
 CONTROL OF PRODUCTION AND SERVICE
PROVISION
 VALIDATION OF PROCESSES FOR
PRODUCTION AND SERVICE PROVISION
 IDENTIFICATION AND TRACEABILITY

 CUSTOMER PROPERTY

 PRESERVATION OF PRODUCT

7.6 CONTROL OF MONITORING AND


MEASURING DEVICES

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NEMBE CREEK-CAWTHORNE CHANNEL TRUNKLINE REPLACEMENT PROJECT

QUALITY REQUIREMENT FOR VENDOR AND SUBCONTRACTOR HIGH


CRITICALITY SCHEDULE D/ CRITICALITY RATING D
NCT-SCN-PRO-E10-00001 C01

Quality Management System Requirement Activity for Contract Responsibility Company Procedure/Document Resulting Document
(ISO 9001:2000) Reference produced for the Contract

8.1 MONITORING AND MEASUREMENT


 CUSTOMER SATISFACTION
MEASUREMENT, ANALYSIS AND

 INTERNAL AUDIT
 MONITORING AND MEASUREMENT OF
PROCESSES
IMPROVEMENT

 MONITORING AND MEASUREMENT OF


PRODUCT
8.3 CONTROL OF NON CONFORMING
PRODUCT

8.4 ANALYSIS OF DATA

8.5 IMPROVEMENT
 CONTINUAL IMPROVEMENT
 CORRECTIVE ACTION
 PREVENTIVE ACTION

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