Professional Documents
Culture Documents
Contractor :
E18592 PROCEDURE
Company document No. Revision : COMPANY
DOCUMENT TYPE :
NCT-SCN-PRO-E10-00001 A01
E10
Document title :
QUALITY REQUIREMENTS FOR VENDORS/SUBCONTRACTORS-
HIGH CRITICALITY (CRITICALITY RATINGS A OR B)
STATUS CODE TICK DATE SIGNATURE
ACCEPTED
A Do not re-submit unless document is modified.
Operation may proceed.
ACCEPTED AS NOTED
B Revise to incorporate comments & re-submit.
Operation may proceed.
NOT ACCEPTED
C Revise to incorporate comments & re-submit
Operation must not proceed.
INFORMATION ONLY
D No impact on construction program
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
CONTENTS
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
2 REFERENCE DOCUMENTS
4 DESCRIPTION OF ACTIVITIES
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
The present document shall be considered an integral part of the Purchase Order or the
Subcontract. In case the requirements of Quality or any other requirement referred to in
this specification seem not to be clear with respect to the specific Scope of Supply or
Work, Vendor/Subcontractor’s obligation will be to obtain all relevant clarifications from
Contractor. Contractor at no stage will be held responsible for any issue may not be
applicable into this specification, should no comment come from vendors or subcontractor
or tier within 14 calendar days from contract award. Any issue raised after that term
subcontractor will have to issue a Technical Query / Concession request that Contractor
will review for acceptance / rejection purposes. Relevant Scope of Work or Scope of
Supply will clarify the technical details. Section 9 of the actual specification outlines the
minimum required documentation that Vendor/Subcontractor is supposed to submit
Contractor to obtain relevant approval.
If any requirement of this specification is considered “not applicable” to the specific Scope
of Supply or Work of the Purchase Order or the Subcontract, the Vendor/Subcontractor
shall produce a letter of Exceptions to Quality Requirements which shall constitute the
front page of all quality documentation requested by Contractor, either during the bidding
phase or after Purchase Order or Subcontract award.
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
Supply or the Work to the Purchase Order or the Subcontract, as well as the governing
specifications and standards.
Vendor/Subcontractor shall establish all documents which verify that the Supply or the
Work has been inspected, tested and certified, in accordance with the Purchase Order or
the Subcontract.
To do this, Vendor/Subcontractor will have to take as a reference all information given by
Contractor into the Contractual Documentation Package, including the Quality Guidelines
given by this Specification.
When specifically requested by Contractor, immediately after P.O./Contract award
Vendor/Subcontractor will prepare the relevant Final Report Index Proposal, (see section
4.3.4) that will be reviewed by Contractor to verify fitness towards applicable contractual
and standard requirements.
Vendor/Subcontractor shall establish and maintain documented procedures describing
the method for the filing and storage of quality records to enable ready retrieval and to
prevent damage, deterioration and/or loss. The procedures shall identify the individual(s)
authorised to endorse quality records prior to their submission to Contractor.
A list of all applicable quality records shall be attached at the Quality Control Plan.
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
The Vendor/Subcontractor shall have a Quality Management Manual that describes the
scope of the Quality Management System together with the Company’s policies and
objectives for quality. The Vendor/Subcontractor’s Quality Management Manual shall
comply with the requirements of ISO 9001:2000.
In case Contractor will award Subcontract to a Joint Venture and/or Consortium, a Joint
Venture or Consortium Quality Management Manual or Overall Project Quality Plan based
on requirements of section 7 will be developed and submitted to Contractor for
review/approval purposes.
In addition to the above requirements, a section describing the Joint Venture organisation
shall be submitted and in particular:
The Joint Venture/Consortium manager empowered for the execution of the Purchase
Order or the Subcontract shall approve the Quality Management Manual or Overall
Project Quality Plan.
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
The Quality Assurance Engineer(s) and Quality Control Inspector(s) shall be based at the
location where the Supply or the Work is carried out, they shall not be involved into the
fabrication/execution process of the Supply or the Work and they shall have no other
duties or responsibilities, unless prior approval in writing is granted by Contractor.
Where elements of Quality Control are part of the responsibilities of workers involved into
the fabrication/execution process, the Vendor/Subcontractor shall identify independent
verification requirements and provide adequate coverage.
An official copy of the Vendor/Subcontractor’s final Project Quality Plan shall be submitted
to Contractor for approval prior the commencement of the Supply or the Work.
The Vendor/Subcontractor shall consider the Project Quality Plan as an integral part of
the Purchase Order or the Subcontract and shall effectively demonstrate its execution
through planned audits and reviews.
The Project Quality Plan issued by Vendor/Subcontractor shall include (but not be limited
to) the followings items:
Quality Statement signed by the Manager empowered for the execution of the
Purchase Order or the Subcontract.
Description of the organisation, including Organisation Chart(s), key function
appointed for the execution of the Purchase Order or the Subcontract plus
indication of possible Subcontracts.
Matrix of activities/ responsibilities / procedures in accordance with ISO
9001:2000 and as per Section 10 of the actual Specification.
Index of quality related documents pertinent to the Scope of Supply or Work,
including (but not limited to) QA/QC and technical procedures
Vendor/Subcontractor's Quality Audit Plan for the Purchase Order or the
Subcontract
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TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
The Leader shall submit the Joint Venture / Consortium Partners Quality Plans draft with
the tender.
The Joint Venture /Consortium shall effectively demonstrate execution of the Quality Plan
and its documented procedures through planned audits and reviews.
The inspections and tests related to manufacturing/execution of the Supply or the Work
shall be carried out directly by Vendor/Subcontractor’s Quality Control Organisation in
accordance with pre-established Quality Control Plans (Inspection Plans) which shall
document all the Vendor/Subcontractor’s quality control, inspection and testing
requirements.
The Vendor/Subcontractor shall establish, document and maintain Quality Control Plans
for all aspects of the Supply or the Work. The range and detail of the Quality Control Plan
shall be dependent upon the criticality of the design, the complexity of the Supply or the
Work, the methods used for and the skills of the personnel involved in carrying out the
manufacturing/execution of the Supply or of the Work.
Unless otherwise specified the Quality Control Plan(s) shall be submitted to Contractor at
least 15 days after Purchase Order or Subcontract award for review, approval and mark-
up of intervention Points.
Where appropriate, the inspection points shall be referred to the applicable procedures,
standards and codes containing relevant acceptance criteria.
Every Quality Control Plan produced by Vendor/Subcontractor shall be subject to
approval.
Each Quality Control Plan shall indicate all phases of the Supply or the Work which are
subject to inspection and testing activities (inspection points) and the information resulting
from such activities (Quality Records).
The developed Quality Control Plan shall cover as a minimum the following information:
Organisation Chart for the execution of the Purchase Order or the Subcontract
Document reference data (i.e. number, revision, date)
Vendor/Subcontractor or Tier-Vendor/Subcontractor: name, Purchase Order or
Subcontract number, Scope of Work
Applicable reference codes, standards and specifications
Description and extension of Quality Control activity
Acceptance criteria and frequency of test (where appropriate)
List of applicable Project procedures, revision and date
Inspection activity matrix (table like) identifying step number, step inspection
activity description, inspection activity reference documentation, inspection
resulting quality records and involvement columns to enter each involvement
body responsibility (vendor / subcontractor, Contractor, Company and or third
party as applicable)
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
Moreover, the Quality Control Plan will identify the List of Planned Quality records to be
issued by Vendor/Subcontractor proving that Supply/Activity has been carried out in
compliance with Purchase Order or Subcontract requirements
As highlighted Section 4.1.3.2 of this Specification, such records will have to be defined
along with Contractor, in compliance with contractual and standard requirements.
Such planned quality records will have to be proposed by Vendor/Subcontractor and
approved by Contractor.
Depending on the complexity of the Supply or of the Work to be carried out
Vendor/Subcontractor should provide more than one Quality Control Plan, to ensure full
Scope of Supply/Scope of Work coverage.
The Vendor/Subcontractor shall submit for review the indicated documentation and/or
quality records.
4.5.2.2 Approval
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
The quality Control Plan(s) shall be submitted by Contractor to all other concerned
organisations (e.g. Client, Certification Authority, involved party) for mark-up of their own
intervention points, as required.
Once completed and approved, the Quality Control Plans shall become the reference
documents for performance of inspection and testing activities by the
Vendor/Subcontractor and for surveillance of such activities by Contractor or other
involved/designed party inspection personnel.
The Vendor/Subcontractor shall supply all equipment required for inspection and testing.
All inspection and testing equipment shall be fit and suitable for the purposes.
The Vendor/Subcontractor shall establish and maintain documented procedures to
control, calibrate and maintain inspections, measuring and test equipment used to
demonstrate to Contractor the conformance of the Supply or of the Work to requirements.
Instructions on the use and maintenance of such equipment shall be available at the
designated site.
The equipment shall be calibrated upon execution of the Purchase Order or the
Subcontract and re-calibrated as required by the manufacture or job condition in
accordance with Vendor/Subcontractor’s instruments calibrating procedure.
All calibration records shall be available for inspection by Contractor and Purchase Order
or Subcontract completion shall be forwarded to Contractor and included in the As-Built
documentation (if applicable).
Responsibilities:
- Organisation Chart (including external resources, if any)
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TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
The Engineering Quality Plan shall refer to the procedures concerning the requirements
above mentioned.
Unless otherwise specified, the Engineering Quality Plan shall be submitted to Contractor
along with the Project Quality Plan or at least 15 days before the commencement of the
Supply or the Work for review approval and mark-up of Intervention Points.
Contractor shall submit the Engineering Quality Plan to all other concerned organisations
(e.g. Client, Certification Authority, involved party) for mark-up of their own Intervention
Points, as required.
Once completed and approved, Contractor or other involved/designed shall use the
Engineering Quality Plan party inspection personnel.
Contractor may decide to perform its own inspections and/or surveillance of the material
or services purchased by the Vendor/Subcontractor.
Supply or Work (or any part of it) identified as none conforming shall be clearly labelled,
marked and quarantined to prevent and avoid inadvertent use. Non-conforming items
detected by the Vendor/Subcontractor shall be addressed by issue of a Non Conformity
Report (NCR) and shall be managed in compliance with Vendor/Subcontractor’s Non
Conformity Procedure. The Vendor/Subcontractor shall maintain a Control Log for all
NCR issued. Any eventual corrective action shall be identified, recorded, authorised and
reviewed by competent qualified personnel and forwarded to Contractor.
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TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
own NCR that shall be managed in accordance with his own Non Conformities
management procedure and his Quality Management System.
Contractor requires all Non Conformity Reports, Corrective Action Requests or Preventive
Action Requests referred to a precise Contractor Scope of Supply or Scope of Work to be
managed in accordance with a dedicated control system, separately from other
productions non-Contractor that may be meantime ongoing into Vendor/Subcontractor
workshop.
4.6.3 AUDITS
Contractor shall give seven (7) days notice to the Vendor/Subcontractor of its intention to
carry out a scheduled Contractor audit, giving at least details of the audit subject,
objectives, documents and procedures, Vendor/Subcontractor personnel to be involved,
Contractor personnel to be involved, expected duration of the audit.
In case the Inquiry and the relevant Purchase Order or Subcontract provides that a
Resident Inspector (or a Team of Inspectors) is required to be present at the
Vendor/Subcontractor premises, the latter shall provide adequate office facilities in this
respect without any additional costs to Contractor.
4.6.3.2Vendor/Subcontractor Audits
The Vendor/Subcontractor shall manage, audit and assess all activities and phases of the
Supply or the Work so as to ensure performance in accordance with the quality
requirements of this document and the approved Quality Control Plan, included the
activities subcontracted.
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
The Vendor/Subcontractor shall maintain a summary log of all Corrective Action Requests
raised during Internal and External audits. Once updated the log it shall be
Vendor/Subcontractor responsibilities to submit it to Contractor.
4.6.4 MONITORING
Vendor/Subcontractors will maintain procedures and records to prove that the monitoring
system is in place and that it has been set up in compliance with ISO 9001:2000 Section
4.8 guidelines.
The actual monitoring system level will have to be implemented within any Contractor
scope of work, and has to be intended as applicable by mean of a project dedicated
system in case that Vendor/Subcontractor does not own the relevant Corporate
Monitoring System.
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
The following lists of documents shall constitute a minimum set of Quality Documents to be submitted
with the Bid (column A) and upon the Purchase Order or Contract award (column B):
COLUMN A COLUMN B
BID ORDER OR CONTRACT AWARD
Documents to be provided with the bid Documents to be provided within 15 calendar days after
Purchase Order or Subcontract date or other agreed date
Letter of exceptions to specified Quality Requirements Project dedicated Quality Plan including an
(if necessary) activity/responsibilities/documentation matrix in
compliance with sample attached to the actual
specification (including the Engineering Plan, if
applicable)
ISO 9001:2000 certificate or declaration of Project dedicated Detailed Quality Control Plan(s)
Vendor/Subcontractor compliance to ISO 9001:2000 including applicable standard forms and quality
standard quality requirements records
Organisation Chart completed with Key Function Fabrication and Production Schedule
description
Proposed List of Tier-Vendor/Subcontractors and their Progress Report (each 15 days upon Purchase Order
pre-qualification status or Subcontract award) or in accordance with
applicable contract requirements
Typical Quality Program complete with a Project Detailed scope of supply or work for each Tier-
Quality Plan and with a Quality Control Plan. Vendor/Subcontractors
PQP will have to show an activity matrix in
compliance with ISO 9001:2000
Index of the Quality Manual with the relevant revision Applicable QC procedures
status
Quality Department Key functions personnel resume List of documents to be issued pursuant the
and qualifications provisions of the Purchase Order or the Subcontract
with the relevant issue date (Document Progress
Register)
Depending on the criticality of the Supply or the Work, some more documentation could
be requested within the Purchase Order or the Contract.
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NEMBE CREEK-CAWTHORNE CHANNEL
TRUNKLINE REPLACEMENT PROJECT
QUALITY REQUIREMENT FOR VENDOR AND
SUBCONTRACTOR-HIGH CRITICALITY
(CRITICALITY RATING A OR B)
NCT-SCN-PRO-E10-00001 A01
At the end of the supply the Vendor/Subcontractor shall provide the as-built
documentation, including manuals and certificates, as specified but not limited to the
sections 4.1.3.4 and 4.1.3.5 of the present specification.
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The following matrix once filled up by Vendor/Subcontractor shall be considered an integral part of the Quality Requirements for the contract
Quality Management System Activity for Contract Responsibility Company Resulting Document
Requirement Procedure/Document produced for the Contract
(ISO 9001:2000) Reference
CONTROL OF DOCUMENTS
QUALITY
SYSTEM
CONTROL OF RECORDS
RESPONSIBILITY
5.4 PLANNING
6.3 INFRASTRUCTURE
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Quality Management System Requirement Activity for Contract Responsibility Company Procedure/Document Resulting Document
(ISO 9001:2000) Reference produced for the Contract
7.1 PLANNING OF PRODUCT
REALIZATION
7.2 CUSTOMER RELATED PROCESSES
DETERMINATION OF REQUIREMENTS
RELATED TO THE PRODUCT
REVIEW OF REQUIREMENTS RELATED TO
THE PRODUCT
CUSTOMER COMMUNICATION
7.3 DESIGN AND DEVELOPMENT
DESIGN AND DEVELOPMENT PLANNING
DESIGN AND DEVELOPMENT INPUTS
DESIGN AND DEVELOPMENT OUTPUTS
PRODUCT REALIZATION
7.4 PURCHASING
PURCHASING INFORMATION
VERIFICATION OF PURCHASED PRODUCT
7.5 PRODUCTION AND SERVICE
PROVISION
CONTROL OF PRODUCTION AND SERVICE
PROVISION
VALIDATION OF PROCESSES FOR
PRODUCTION AND SERVICE PROVISION
IDENTIFICATION AND TRACEABILITY
CUSTOMER PROPERTY
PRESERVATION OF PRODUCT
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Quality Management System Requirement Activity for Contract Responsibility Company Procedure/Document Resulting Document
(ISO 9001:2000) Reference produced for the Contract
INTERNAL AUDIT
MONITORING AND MEASUREMENT OF
PROCESSES
IMPROVEMENT
8.5 IMPROVEMENT
CONTINUAL IMPROVEMENT
CORRECTIVE ACTION
PREVENTIVE ACTION
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