Strategy

Implementation and
Leadership
Amin Wibowo, Ph.D
 Too much vs Too Few
Resource
Allocation
Who get what?
 Core Competence:
• Core competence is the collective
learning in the organization,
especially the capacity to coordinate
Policies diverse production skills and
and integrate streams of technologies
Procedure Capabilities:
• routines and standard operating
procedures
McDonald Practices
 Benchmarking of Best The dark side?
Practices

Business Process Readiness and Failure

Reengineering Rate
Best Practices
& Continuous
Improvement Total Quality Change and Transition
Management

Leadership
Six Sigma commitments
Information
&
Operating
Systems
On the Folly
Rewarding A
While Hoping
for B
On the Folly
Rewarding A
While
Hoping for B
Example
 Reward System: Organizational Justice

Distributive Justice Procedural Justice: Interactional Justice:

• The fairness of outcomes that • The fairness of process • "...degree to which the
individuals receive in an depends on the procedure people affected by decision
organization producing correct outcomes. are treated by dignity and
respect"

informational justice
• relates to the adequacy of
PLUS the explanations given in
terms of their timeliness,
specificity, and truthfulness.
Balanced
Scorecard
Organizational Culture Inventory
 Satisfaction vs. Security Needs

Higher Order
Needs

Lower Order
Needs
 Task vs. People Orientation

Task-Centered People-Centered
OCI Ideal Culture Profile
 Antecedents Operating Culture Outcomes
H Lever for Changes OCI Norms

O
W
Resources
C Structures
Individual
Outcomes
Human Role
U Financial Influence
Motivation
Performance
L Knowledge Decision-making
Staisfaction
Stress
T Underlying System
Assumptions Training Group
U Espoused
Appraisal Outcomes
Reinforcement
R values
Goal-setting
Teamwork
Inter-unit
(ideal culture)
E Technology
coordination
Unit-level
Philosophy
Job design quality
Mission
Complexity
W Goals
Interdependence
Organizational
Outcomes

O Strategies
Skills/ Qualities
Organizational-
level quality
R Demands Leadership Quality of
customer
Communication
K Performance Bases of power
service
External
Efficiency
S Adaptation
adaptability