CURRICULUM VITAE

Name : Meenakshisundaravel.K
E-mail : vel459@gmail.com
Mobile No : 9994488459

CAREER OBJECTIVE

Intend to build a career with leading corporate environment with committed &
dedicated people, which will help me to explore myself fully & realize my potential. Willing to
work as a key player in challenging & creative environment.

QUALIFICATIONS

 Post-Graduation : MBA(2011)
College : The American College, Madurai
University : Madurai Kamaraj University

 Graduation : Bcom (2008)

College : MSS WALKF BOARD COLLEGE, Madurai.
University : Madurai Kamaraj University

 Intermediate : 12th(2005)
Specialization : Accounts @ Commerce
School : UC Higher Secondary School, Madurai

TECHNICAL SKILLS

 Operating Systems : Windows

 Basics : MS-Office, Internet Concepts.

 Typing Speed : 30 WPM

WORK EXPERIENCE

COMPANY: THE FORUM VIJAYA MALL, CHENNAI (JULY 2014 – TILL DATE)

DESIGNATION: DUTY OFFICER - SUPERVISOR

JOB PROFILE: Managing of the Customer Service Counter and exhibiting excellent
Customer service skills in the course of duty

 Provide timely and accurate clarification and advice to enquiries

From the public

 Vendor Management & Handling of customers feedback and

Complaints

 Excellent communication skills with great ability to interact with the

Subordinate supervisors and customer.

 Updating and Maintaining Sales report of Shops in Mall

 Enthusiastic with the time management and interpersonal skills.

 Perform paging and in-house announcement based on the standard

Guidelines

 Database Management of the Store Contacts

 Selling of Mall Gift Vouchers to the customers

 Assist in Marcom events as well as other promotional activities

 Assisting in Medical Emergency

 To Provide all necessary information to customers and make them easier

and comfortable

 Coordinating and Managing staff around the mall during events

 Preparing Daily and Monthly reports

 Assisting staff in carrying out security checks as and when the situation
arises
COMPANY: ACCENTURE SERVICES LIMITED, CHENNAI (AUGUST 2011 – APRIL 2014)

DESIGNATION: IT ADMINISTRATON COORDINATOR

JOB PROFILE: Database Management of the Employees

 Maintain and organize the official reports, files, inventories, mailing

Lists and databases

 Doing all arrangement of Board Meeting and other office related

Meeting

 Prepare different schedules and provide synchronization to the

Workflow and meetings.

 Background investigations & verification of new hires

 Generate and send offer letters/ packages

 Perform other duties as required by management

 Excellent communication skills with great ability to interact with

the Subordinate, supervisors and customer.

 Maintenance of the Systems & Servers

 Allocation & Maintenance of Projectors in Meeting Hall

 Access card & Employee ID card Maintenance

 Stationary Maintenance

 Monitor and respond quickly and effectively to requests received through the
IT helpdesk

 Report issues to the Service Desk for escalation

 Manage agendas/travel arrangements/appointments etc. for the upper management

 Manage phone calls and correspondence (e-mail, letters, packages etc

PERSONAL PROFILE:

Name : Meenakshisundaravel.K

Father’s name : Karruppiah.M

Date of Birth : 01-06-1987

Nationality : Indian

Language Known : English, Tamil & Hindi

Hobbies : Playing Chess & Listening Music

Permanent Address : 73, Kazimar 3rd Street,

Periyar Bus Stand,
Madurai,
Pin: 625001.

DECLARATION

I hereby declare that the Information furnished above is true to the best of my knowledge.

DATE:
PLACE: (Meenakshi Sundaravel.K)