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COMPETENCY-BASED CURRICULUM
A. COURSE DESIGN
COURSE TITLE: COMPUTER SYSTEM SERVICING NCII
COURSE STRUCTURE:
BASIC COMPETENCIES
(40 Hours)
Unit of Competency Module Title Learning Outcomes Nominal Duration
1. Participate in 1.1 Participating in 1.1.1 Obtain and convey 10 hours
workplace workplace workplace
communication communication information.
1.1.2 Complete relevant
work related
documents.
1.1.3 Participate in
workplace meeting
and discussion.
2. Work in a team 2.1 Working in a team 2.1.1 Describe and 10 hours
environment environment identify team role
and responsibility
in a team.
2.1.2 Describe work
as a team member
3. Practice career 3.1 Practicing career 3.1.1 Integrate personal 10 hours
professionalism professionalism objectives with
organizational
goals.
3.1.2 Set and meet
work priorities.
3.1.3 Maintain
professional
growth and
development.
4. Practice 4.2 Practicing 4.1.1 Identify hazards 10 hours
occupational health occupational health and risks.
& safety & safety 4.1.2 Evaluate hazard
and risks
4.1.3Control hazards
and risks
4.1.4Maintain
occupational
health and
safety
awareness
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
COURSE STRUCTURE:
BASIC COMPETENCIES
(40 Hours)
Unit of Competency Module Title Learning Outcomes Nominal Duration
1. Participate in 1.1 Participating in 1.1.1 Obtain and convey 10 hours
workplace workplace workplace
communication communication information.
1.1.2 Complete relevant
work related
documents.
1.1.3 Participate in
workplace meeting
and discussion.
2. Work in a team 2.1 Working in a team 2.1.1 Describe and 10 hours
environment environment identify team role
and responsibility
in a team.
2.1.2 Describe work
as a team member
3. Practice career 3.1 Practicing career 3.1.1 Integrate personal 10 hours
professionalism professionalism objectives with
organizational
goals.
3.1.2 Set and meet
work priorities.
3.1.3 Maintain
professional
growth and
development.
4. Practice 4.2 Practicing 4.1.1 Identify hazards 10 hours
occupational health occupational health and risks.
& safety & safety 4.1.2 Evaluate hazard
and risks
4.1.3Control hazards
and risks
4.1.4Maintain
occupational
health and
safety
awareness
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
Common Competencies
(80 Hours)
10 hours
5. Use hand tools 5.1 Using hand tools 5.1.1 Plan and 10 hours
prepare
for
tasks to be
undertaken
5.1.2 Prepare hand tools 5.1.3 Use
appropriate
hand tools and test equipment
5.1.4 Maintain hand tools
Plan and prepare20 hours for
6. Terminate and6.1 Terminating and
termination
connect electricalconnect electrical wiring and
/connection of electrical
electronicswiring and
wiring/electronics circuits
circuitelectronics circuit
Terminate/connect
wiring/electronics circuits
Test
termination
/connections of electrical
wiring/electronics
circuits
Core Competencies
(160 Hours)
Unit of Competency Module Title Learning Outcomes Nominal Duration
1. Install and configure 1.1 Installing and 1.1.1 Assemble point /repeater
computer systems configure computer computer
systems hardware
1.1.2 Prepare Installer
1.1.3 Install operating
system and
drivers for
peripherals
devices.
1.1.4 Install the
computer
application
software
1.1.5 Conduct testing
2. Set-up computer 2. Setting-up computer and documentation
networks networks 2.1.1 Install network
cables
2.1.2 Set network
configuration
2.1.3 Set router/WI-FI/
Wireless access
50 hours
configuration
2.1.4 Inspect and test the configured computer networks.
Set-up user
access
3. Set-up Computer 3.1 Setting-up Configure network services30 hours
Servers Computer Servers Perform testing, documentation and pre- deployment pract
Plan and prepare for maintenance and repair
Maintain computer systems and networks
Diagnose faults of computer systems
Rectify/correct defects in computer systems
Inspect and test the computer systems and
4. Maintain and repair4.1 Maintaining and networks 30 hours
computer system andrepair computer networkssystem and
networks
Hands on
ASSESSMENT METHODS: Direct observation
Practical demonstration
Oral and written exam
Lecture-demonstration
COURSE DELIVERY: Self-paced instruction
Group discussion
RESOURCES:
List of recommended tools, equipment, and materials for the training of (no. of trainees) for (title of the
program/ qualification)
Qty. Tools Qty Equipment Qty Materials
FACILITIES:
AREA IN SQ.
SPACE SIZE IN METERS TOTAL AREA IN GRAND TOTAL
REQUIREMENT SQ. METERS AREA IN SQ. M
METERS
laboratory and/or
lecture area 6x8 48 48
storage area 2x2 4 4
learning resource
center 4x5 20 20
equipment
circulation area 20 20
Total Workshop Area: 92
NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES
discussion
requirements Assemble inch)
Tools, computer Flashlight
equipment and hardware in • Sharp pointed
testing devices accordance tweezers
needed to carry with • Cable tie
out the job and system Personal
installation work requirements Protective
are obtained in • Configuration of equipment
accordance with BIOS in (PPE)
established accordance
procedures and with hardware
checked for requirements
correct operation
and safety
Computer
hardware is
assembled in
accordance
with
established
LO 2. PREPARE INSTALLER
ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
Portable
bootable devices
are created in
accordance with
software
manufacturer The
instruction. • Create bootable students/trainees
Customized device must be provided
installers are Customize with the following: Lecture –
prepared in installation in • Open source demonstration
portable Hands-on
accordance accordance with
Self-
with software software applications paced Direct
observation
utilization guide manufacturer • Utility software instruction
and end user EULA. Manual Group
agreement. Installing • Flash drive discussion
• Installation of portable Computer
portable application. System
applications are
carried out in
accordance with
software user
guide and
software license.
ASSESSMENT METHODOLOGIESASSESSMENT
CONTENTS CONDITIONS
CRITERIA METHODS
Operating
system (OS) is
installed in
accordance with
established
installation
procedures and
to comply with
end-user
requirements Install The
Peripherals/devi Operating students/trainees
ces drivers are System must be provided
installed and Install and with the following:
configured in configure
and/or OS with
discussion
Printer, Direct
installation manufaCturer’S
procedures. instructions scanner, observation
mouse,
OS and drivers Updating
keyboard,
updates/patches drivers and
webcam and
are accessed peripherals
other
and installed in Undertake on- peripherals
accordance with going checks to
Utility software
Notebook and
pen
and
requirements
On-going checks
of the quality of
the work are
undertaken in
accordance with
established
procedures
(Note: Copy format for modules of instructions for Common and Core Competencies)
Application Install
software are application
installed based software based
on software in installation
installation guide and software
guides, end-user license
requirements agreement
and software
license Carry out The
agreement variation to students/trainees
application must be provided
Variation to software with the following: Lecture –
application installation demonstration
Hands-on
software Self-
Internet discussion
requirements.
connection
Software Manual
updates are
accessed and
installed in Compute
accordance with r system
manufaCturer’S
recommendation
and
requirements
according to environmental policies
demonstration Self-paced instruction Group
Hands-on
Prepare and Multi-Tester
discussion
forward
Direct
Cable tester Manual Notebook and pen Computer
system
observation
Stress test is
conducted to
ensure reliability
NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES
needed plan/procedur al
materials Follow 5S
tools, Manual
necessary to
against Rj45
equipmen
systems
t
requirements
• Perform
Tools,
cable
equipment
splicing
and testing
based on
devices
standards
needed to
• Install
carry out
network
the
cables and
installation
cable
Lecture –
demonstration
Hands-on
Self-
Direct
paced
observati
instruction
on
Group
discussion
established
procedures
and
checked for
correct
operation
and safety
Appropriate
personal
protective
equipment is
used and OHS
policies and
procedures
are followed
• Copper cable
splicing is
performed
based on
Electronic
Industries
Alliance/Teleco
mmunications
Industry
Association
(EIA/TIA)
standards
Network
cables and
cable
raceway are
installed in
accordance
with
established
procedures
and
installation
requirements
Installation
work is
performed and
is checked to
ensure no
ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
Network
The
Diagnose plan/procedural
design. •
problem in
•
Lecture –
demonstration
Hands-on
Self-paced
instruction Direct
observat
Group ion
discussion
ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
Client Configure
Device Network The system
client device
systems system port students/ Router
settings are trainees must be
settings provided with
Switch/hub
configured LAN cables
Configure the following: •
in
Local Area
accordance
Network port
with
manufactur Configure Comput
Wide Area er
erS’
Lecture –
demonstrati
on Hands-on
Direct
Self-
observa
paced
tion
instructi
on
Group
discussion
(Note: Copy format for modules of instructions for Common and Core Competencies)
ASSESSMENT ASSESSMENT
CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
Final
inspections are
undertaken to
ensure that the
configuration
done on the
computer The
networks Undertake final students/trainees
conforms with inspections must be provided Lecture –
the Check with the following: demonstration
Hands-on
manufacturer’s computer Manual Self-
paced Direct
instruction/man networks • Cable tester observation
ual instruction
Prepare • Flash light
Group
Computer complete
discussion
networks are reports
checked to Notebook
ensure safe and pen
operation.
Reports are
prepared/compl
eted according
to company
requirements.
NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES
demonstration
features folder
establishe •
• Cable tester paced Direct
access level observation
d network • Crimping Tool instruction
access • Perform • Wire stripper Group
security
policies/en Mask discussion
check
d-user • Impact punch
requireme down tool
nts. • Cable tie
Patch panel
• Security check •
ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
Normal
functions of
server are
checked in
accordance
with
manufactur
er’s
instructions
Required
modules
/add-ons are condition • Check normal
The
installed/upda s are functions of students/trainees
ted based on server must be provided
NOS with the following:
installation Install/update Cable
procedures required plan/procedur
modules/add- al
Lecture –
ons Manual demonstration
Network Confirm • Race way Self-paced
services network
Cable tester instruction
to be
services
CrimpingtoTool
be Group
configur configured
Wire stripper discussion
ed are MaskCheck
confirme Impact punch
operation of
d based network
down tool
on services
Cable tie
user/syst •
Patch panel
Respond to
em Modular
unplanned box
requirem Rj45 or
events
ents conditions
• Operation of
network
services are
checked
based on
user/system
requirements
• Unplanned
events or
Hands-on
Direct
observat
ion
ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
Pre-
deployment
procedures The
is students/trainees
undertaken must be provided
based on with the following:
enterprise
policies and Cable
Undertake pre-
•
procedures deployment plan/procedur
al
• Operation procedures Lecture –
and security Manual demonstration
• Undertake and Hands-on
check are configure
Race way
Self-paced Direct
undertaken peripherals/dev Cable tester instruction observation
based on ices Crimping Tool Group
end-user Wire stripper discussion
• Prepare and
requirements complete Mask
Reports are Impact punch
• reports
(Note: Copy format for modules of instructions for Common and Core Competencies)
devices al demonstration
obtained
Obtain Manual Self-paced
and
materials
Cable tester Race way
instruction
checked
•
necessary
Crimping Tool Group
for
to
Wire stripper discussion
correct
complete
Mask
operation
the workpunch
Impact
and
safety •
down tool
Follow
OHS
Cable tie
Patch panel
policies
Modular box
and
Materials
Rj45
procedure
necessary to
complete the s
work are • Check
obtained in computer
accordance systems
with and
established networks
procedures against
and checked job/
against job service
order
Hands-on
Direct
observa
tion
OHS policies and procedures are followed in line with job requirements.
Computer systems and networks for maintenance are checked against
job/service order or instructions and
specifications.
ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
Appropriate Use
personal appropriate
The
protective personal students/trainees
equipment is protective must be provided
used in line equipment with the following:
with standard Check normal Cable
procedures. functions of plan/procedur
Normal computer al
Lecture –
function of systems and
Manual demonstration
computer networks Race way Hands-on
Self-paced
•
with
manufacturer’
s requirements.
Where
necessary, needed repairs/replac ements are made in accordance with established procedures.
Unplanned events or conditions are responded to in accordance with established
procedures
ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
The
Appropriat students/trainees
e personal must be provided
protective with the following:
equipment Cable
is used in plan/procedur
line with
standard requirements al • Patch panel
procedures • Manage and Manual • Modular box
. implement • Race way
• Faults or contingency • Cable tester
problems in measures • Crimping Tool
the computer • Wire stripper
systems and Mask
networks are • Impact punch
diagnosed down tool
according to • Cable tie
Unplanned
events or conditions are responded to in accordance with established
procedures
(Note: Copy format for modules of instructions for Common and Core Competencies)
ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
The
students/trainees
Appropri must be provided
ate
personal
protectiv components or if necessary with the following:
Replace
e parts are defective Cable
equipme replaced or plan/procedur al
components
nt is corrected Manual
or parts
es. Mask
environment
Impact punch
or services
•
down tool
• Make Cable tie
Defective adjustments,
•
• Patch panel
Lecture –
demonstration
Hands-on
Self-paced
instruction Direct
observ
Group ation
discussion
without Rj45
damage to
the
surrounding
environment
or services
Adjustments
, if
necessary
are made in
accordance
with
established
procedures
Unplanned
events or
conditions
are
responded to
in
accordance
with
established
procedures
’s
to Impact punch
environmental down tool
instruction/m
anual policies Cable tie
Patch panel