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TESDA-OP-CO-01-F11

(Rev. No. 00-03/08/17)

COMPETENCY-BASED CURRICULUM

A. COURSE DESIGN
COURSE TITLE: COMPUTER SYSTEM SERVICING NCII

NOMINAL DURATION: 280 HOURS

QUALIFICATION LEVEL: NCII


This course is designed to develop & enhance the
knowledge, skills, & attitudes of a Computer Systems
Service Technician, in accordance with industry standards.
COURSE DESCRIPTION: It covers the basic and common competencies in addition
to the core competencies such as to install and configure
computers systems, set-up computer networks and servers
and to maintain and repair computer systems and
networks.
Candidate/trainee must possess the following
qualifications, must be:
• Able to communicate both oral and written
TRAINEE ENTRY REQUIREMENTS: • Physically and mentally fit.
• With good moral character.
• Can perform basic mathematical and
logical computations.
• Analytical and logical thinking
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

COURSE STRUCTURE:
BASIC COMPETENCIES
(40 Hours)
Unit of Competency Module Title Learning Outcomes Nominal Duration
1. Participate in 1.1 Participating in 1.1.1 Obtain and convey 10 hours
workplace workplace workplace
communication communication information.
1.1.2 Complete relevant
work related
documents.
1.1.3 Participate in
workplace meeting
and discussion.
2. Work in a team 2.1 Working in a team 2.1.1 Describe and 10 hours
environment environment identify team role
and responsibility
in a team.
2.1.2 Describe work
as a team member
3. Practice career 3.1 Practicing career 3.1.1 Integrate personal 10 hours
professionalism professionalism objectives with
organizational
goals.
3.1.2 Set and meet
work priorities.
3.1.3 Maintain
professional
growth and
development.
4. Practice 4.2 Practicing 4.1.1 Identify hazards 10 hours
occupational health occupational health and risks.
& safety & safety 4.1.2 Evaluate hazard
and risks
4.1.3Control hazards
and risks
4.1.4Maintain
occupational
health and
safety
awareness
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

COURSE STRUCTURE:
BASIC COMPETENCIES
(40 Hours)
Unit of Competency Module Title Learning Outcomes Nominal Duration
1. Participate in 1.1 Participating in 1.1.1 Obtain and convey 10 hours
workplace workplace workplace
communication communication information.
1.1.2 Complete relevant
work related
documents.
1.1.3 Participate in
workplace meeting
and discussion.
2. Work in a team 2.1 Working in a team 2.1.1 Describe and 10 hours
environment environment identify team role
and responsibility
in a team.
2.1.2 Describe work
as a team member
3. Practice career 3.1 Practicing career 3.1.1 Integrate personal 10 hours
professionalism professionalism objectives with
organizational
goals.
3.1.2 Set and meet
work priorities.
3.1.3 Maintain
professional
growth and
development.
4. Practice 4.2 Practicing 4.1.1 Identify hazards 10 hours
occupational health occupational health and risks.
& safety & safety 4.1.2 Evaluate hazard
and risks
4.1.3Control hazards
and risks
4.1.4Maintain
occupational
health and
safety
awareness
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

Common Competencies
(80 Hours)

Unit of Competency Module Title Learning Outcomes Nominal Duration


1. Apply Quality 1.1 Applying Quality 1.1.1 Assess quality of 10 hours
Standards Standards received
materials
1.1.2 Assess own work
1.1.3 Engage in quality
2. Perform Computer 2.1 Performing improvement 20 ours
Operation Computer 2.1.1 Plan and prepare
Operation for
task to be taken
undertaken
2.1.2 Input data into
computer
2.1.3 Access information
using computer
2.1.4 Produce
output/data
using computer
system
2.1.5 Use basic
functions
of a www-browser
to
locate information
2.1.6 Maintain computer drawings
equipment and
systems
3. Perform Mensuration 3.1 Performing 3.1.1 Select measuring
and Calculation Mensuration and instruments
Calculation 3.1.2 Carry out
measurement and
calculation
3.1.3Maintain measuring
instruments
4. Prepare and interpret 4.1 Prepare and 4.1.1 Identify different
technical drawing interpret kinds of technical
technical drawing drawings
4.1.2 Interpret technical
drawing
4.1.3 Prepare/make
changes in
electrical/electronic
schematics and

Date Developed: Document No.


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Competency –Based Page 3 of 31
Curriculum
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
10 hours

10 hours
5. Use hand tools 5.1 Using hand tools 5.1.1 Plan and 10 hours
prepare
for
tasks to be

Date Developed: Document No.


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Competency –Based Page 4 of 31
Curriculum
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TESDA-OP-CO-01-F11
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undertaken
5.1.2 Prepare hand tools 5.1.3 Use
appropriate
hand tools and test equipment
5.1.4 Maintain hand tools
Plan and prepare20 hours for
6. Terminate and6.1 Terminating and
termination
connect electricalconnect electrical wiring and
/connection of electrical
electronicswiring and
wiring/electronics circuits
circuitelectronics circuit
Terminate/connect
wiring/electronics circuits
Test
termination
/connections of electrical
wiring/electronics
circuits

Core Competencies
(160 Hours)
Unit of Competency Module Title Learning Outcomes Nominal Duration
1. Install and configure 1.1 Installing and 1.1.1 Assemble point /repeater
computer systems configure computer computer
systems hardware
1.1.2 Prepare Installer
1.1.3 Install operating
system and
drivers for
peripherals
devices.
1.1.4 Install the
computer
application
software
1.1.5 Conduct testing
2. Set-up computer 2. Setting-up computer and documentation
networks networks 2.1.1 Install network
cables
2.1.2 Set network
configuration
2.1.3 Set router/WI-FI/
Wireless access

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Competency –Based Page 5 of 31
Curriculum
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
50 hours

50 hours

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Competency –Based Page 6 of 31
Curriculum
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

configuration
2.1.4 Inspect and test the configured computer networks.
Set-up user
access
3. Set-up Computer 3.1 Setting-up Configure network services30 hours
Servers Computer Servers Perform testing, documentation and pre- deployment pract
Plan and prepare for maintenance and repair
Maintain computer systems and networks
Diagnose faults of computer systems
Rectify/correct defects in computer systems
Inspect and test the computer systems and
4. Maintain and repair4.1 Maintaining and networks 30 hours
computer system andrepair computer networkssystem and
networks

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Competency –Based Page 7 of 31
Curriculum
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

Elective Competencies (if any)


(No. of Hours)
Unit of Competency Module Title Learning Outcomes Nominal Duration

Hands on
ASSESSMENT METHODS: Direct observation
Practical demonstration
Oral and written exam
Lecture-demonstration
COURSE DELIVERY: Self-paced instruction
Group discussion

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Curriculum
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

RESOURCES:

List of recommended tools, equipment, and materials for the training of (no. of trainees) for (title of the
program/ qualification)
Qty. Tools Qty Equipment Qty Materials

10 pcs 26 units 400 pcs.


Screwdriver (standard) Desktop Computer RJ 45
10 pcs 10 25 pcs. Modular box
Screwdriver (Philips) Laptop computer/Netbook (RJ45)
10 pcs 10 20 pcs. Raceway or
Slotted PVC
Long nose pliers Computers for server 1.5” x 1.5” x 48”
10 pcs 10 1 box
Mechanical pliers Server cabinet/Frame UTP cable
10 sets 20 pcs 1 can
 Allen wrench Patch panel (48-ports) Contact cleaner
10 pcs 10 sets 1 piece
Crimping tools Working tables Whiteboard
10 pcs 1 unit Internet subscription (at least 2 1 lot
Soldering iron MBPS) Fastener
10 pcs 10 units Uninterruptible Power Supply 1 spool Filler (lead-
Solder sucker (UPS) free)
5 pcs 10 unit 8 pcs Fiber optic
cable 2
Wire stripper Hub / Switch meters
(terminated)
1 unit 2 units
Portable electric hand drill Managed switch
1 set 1
Drill bit Network controller
5 sets 11
Precision screw drivers  ADSL Router with Wi- Fi
10 pcs 10
 Anti-static devices Wireless Access Point
5 pcs 1 unit
Flash light/Head mounted PC Video camera
light
2 units
External optical drive
1 unit
USB External HD
1 unit
Network External HD
1 unit
scanner
1 unit
USB printer
1 unit
Network printer
11 pcs
Flash disk / Memory stick
10 units
Electronic tester VOM
5 units

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Competency –Based Page 9 of 31
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(Rev. No. 00-03/08/17)
LAN Cable tester

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Competency –Based Page 10 of
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FACILITIES:

AREA IN SQ.
SPACE SIZE IN METERS TOTAL AREA IN GRAND TOTAL
REQUIREMENT SQ. METERS AREA IN SQ. M
METERS

laboratory and/or
lecture area 6x8 48 48
storage area 2x2 4 4
learning resource
center 4x5 20 20
equipment
circulation area 20 20
Total Workshop Area: 92

Date Developed: Document No.


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Competency –Based Page 11 of
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Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

INSTRUCTORS/ TRAINERS QUALIFICATION:


B. MODULES OF INSTRUCTION
CORE COMPETENCIES 50 hours

UNIT OF COMPETENCY Install and Configure Computer Systems

MODULE TITLE Installing and Configuring Computer System


This module covers the outcomes required in installing and configu
50 HOURS
LO 1. Assemble computer hardware LO 2. Prepare installer
MODULE DESCRIPTOR LO 3. Install operating system and drivers for peripherals/ devices
LO 4. Install application software
LO 5. Conduct testing and documentation

NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES

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Competency –Based Page 12 of
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Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

DETAILS OF LEARNING OUTCOMES:

LO 1. ASSEMBLE COMPUTER HARDWARE


ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
• Unit Assembly is
planes and
prepared to
ensure Oh&S
Policies and
procedure are
followed in
accordance with
Plan and
established

procedures and prepare


unit
checked against assembly
systems • Identify and The
requirements obtain the students/trainees
  Materials materials, tools must be provided
necessary to and equipment with the following:
complete the in accordance   Computer
work are with job system
identified and requirements. • Anti-static wrist
obtained in • Follow the strap
Set of screw  Lecture –
OH&S policies

accordance •
demonstration
with and procedures driver   Hands-on
 Cutter  Self-
to ensure

established   Direct
paced

procedures and operation • Allen observation


instruction
checked against safety wrench
requirements (0.05 – 0.25  Group
systems

discussion
requirements   Assemble inch)
  Tools, computer    Flashlight
equipment and hardware in • Sharp pointed
testing devices accordance tweezers
needed to carry with • Cable tie
out the  job and system   Personal
installation work requirements Protective
are obtained in • Configuration of equipment
accordance with BIOS in (PPE)
established accordance
procedures and with hardware
checked for requirements
correct operation
and safety
  Computer
hardware is
assembled in
accordance
with
established

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31
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procedures and system requirements


 Basic-input- output-system (BIOS)
configuration is performed in accordance with hardware
requirements

LO 2. PREPARE INSTALLER

ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
  Portable
bootable devices
are created in
accordance with
software
manufacturer The
instruction. • Create bootable students/trainees
  Customized device must be provided
installers are   Customize with the following:   Lecture –
prepared in installation in • Open source demonstration
portable  Hands-on
accordance accordance with

  Self-
with software software applications paced   Direct
observation
utilization guide manufacturer • Utility software instruction
and end user EULA.    Manual   Group
agreement.   Installing • Flash drive discussion
• Installation of portable   Computer
portable application. System
applications are
carried out in
accordance with
software user
guide and
software license.

Date Developed: Document No.


QUALIFICATION TITLE
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Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
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LO 3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES

ASSESSMENT METHODOLOGIESASSESSMENT
CONTENTS CONDITIONS
CRITERIA METHODS
 Operating
system (OS) is
installed in
accordance with
established
installation
procedures and
to comply with
end-user
requirements  Install The
 Peripherals/devi Operating students/trainees
ces drivers are System must be provided
installed and  Install and with the following:
configured in configure 

accordance with peripherals/devi Operating


manufaCturer’S ces in system   Lecture –
instructions accordance installer demonstration Self-paced instruction Group
 Hands-on

and/or OS with 
  discussion
Printer,  Direct

installation manufaCturer’S
procedures. instructions scanner, observation
mouse,  
 OS and drivers  Updating
keyboard,
updates/patches drivers and
webcam and
are accessed peripherals
other
and installed in  Undertake on- peripherals
accordance with going checks to 

manufaCturer’S ensure quality Drivers


recommendation of work 

Utility software

Notebook and
pen
and
requirements
 On-going checks
of the quality of
the work are
undertaken in
accordance with
established
procedures

(Note: Copy format for modules of instructions for Common and Core Competencies)

Date Developed: Document No.


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Competency –Based of
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LO 4. INSTALL APPLICATION SOFTWARE

ASSESSMENT METHODOLOGIE ASSESSMENT


CRITERIA CONTENTS CONDITIONS
METHODS
S
 

Application Install
software are application
installed based software based
on software in installation
installation guide and software
guides, end-user license
requirements agreement
and software 
license Carry out The
agreement variation to students/trainees

application must be provided
Variation to software with the following:   Lecture –
application installation demonstration
    Hands-on
software    Self-

installation is Access and paced  Direct


Productivit

carried out in install software observation


y tools instruction
accordance to updates
Utility software  Group
customer/client • 

 Internet discussion
requirements. 


connection
Software    Manual
updates are   
accessed and
installed in Compute
accordance with r system
manufaCturer’S
recommendation
and
requirements

LO 5. CONDUCT TESTING AND DOCUMENTATION

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ASSESSMENT METHODOLOGIEASSESSMENT
CONTENTS CONDITIONS
CRITERIA SMETHODS
The
 Devices/system and/or Test devices/

 installation is tested to determine whether it conforms to


students/trainees
system and/or installation must be
Conduct stress testprovided
requirements   Lecture –
Follow 5S and 3Rs with the following: 


according to environmental policies
demonstration Self-paced instruction Group
  Hands-on
Prepare and   Multi-Tester
  

discussion

forward
 
  Direct
Cable tester Manual Notebook and pen Computer

  system
    observation


Stress test is
 

conducted to 

ensure reliability

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Competency –Based of
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Developed by: Issued by:
TESDA-OP-CO-01-F11
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of reliability of documentation    Mirror


equipment in to appropriate • Flash light
accordance with personnel
manufacturer’s
instructions and
system
requirements
• 5S and 3Rs are
followed
according to
environmental
policies
   Documentation
in relation to the
test is forwarded
to appropriate
personnel
and/or authority
in accordance
with
requirements.
INSTRUCTORS/ TRAINERS QUALIFICATION:
C. MODULES OF INSTRUCTION

CORE COMPETENCIES 30 hours

UNIT OF COMPETENCY SET-UP COMPUTER NETWORKS

MODULE TITLE SETTING-UP COMPUTER NETWORKS


This module covers the outcomes required in setting-up computers
30 hours
Upon completion of this module the students/trainees must be able
MODULE DESCRIPTOR

NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES

LO1. Install network cables


LO2. Set network configuration
LO3. Set router/Wi-Fi/ wireless access point/repeater configuration
LO4. Inspect and test the configured computer networks

Date Developed: Document No.


QUALIFICATION TITLE
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Competency –Based of
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Developed by: Issued by:
TESDA-OP-CO-01-F11
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DETAILS OF LEARNING OUTCOMES:

LO 1. INSTALL NETWORK CABLES


ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
   Cable
routes are
determined
and   
planned in
accordance Determine
e with and plan the
network cable route
design and
• Identify
actual
and obtain
network
materials
installation work are raceway The
necessary to
site. obtained in Perform students/trainees
complete •
must be provided with
  accordance and check

the work the following:
with Obtain the installation
Network

 Cable
work

needed plan/procedur  al
materials Follow 5S
tools,   Manual
necessary to

equipment and 3Rs


• Race way
complete the
and testing • Cable tester
work are
devices • Crimping Tool
identified and
   • Wire stripper
obtained in
Use   Mask
accordance
appropriat • Impact punch
with down tool
e
established Cable tie
personal •

procedures Patch panel


protectiv •

and checked Modular box


e •

against  Rj45
equipmen 

systems
t
requirements
• Perform
  Tools,
cable
equipment
splicing
and testing
based on
devices
standards
needed to
• Install
carry out
network
the
cables and
installation
cable

Date Developed: Document No.


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Competency –Based of
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 Lecture –

demonstration
  Hands-on
 Self-

 Direct
paced

observati
instruction
on
 Group

discussion

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Competency –Based of
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Developed by: Issued by:
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established
procedures
and
checked for
correct
operation
and safety
   Appropriate
personal
protective
equipment is
used and OHS
policies and
procedures
are followed
• Copper cable
splicing is
performed
based on
Electronic
Industries
 Alliance/Teleco
mmunications
Industry
 Association
(EIA/TIA)
standards
 Network
cables and
cable
raceway are
installed in
accordance
with
established
procedures
and
installation
requirements
 Installation
work is
performed and
is checked to
ensure no

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unnecessary damage has occurred and complies with requirements


OHS standards and 5S principles are followed according to enterprise requirements
Excess
components and materials are disposed of based on WEEE
directives and 3Rs waste management
program.

LO 2. SET NETWORK CONFIGURATION

ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
  Network
The

connectivity of operating    Check • Carry out students/trainees


each terminal is procedure network communicati must be provided
checked in s. connectivity o n checking with the following:
accordance of terminals  Cable
with network 

Diagnose plan/procedural
design. •

and remedy    Manual


Any fault or fault or Race way

problem in

problem in Cable tester


the network

the network Crimping Tool


system is

System Wire stripper


diagnosed

and    Configure   Mask


Network Impact punch
remedied in •

Interface down tool


line with the
Card
standard • Cable tie
settings

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Competency –Based of
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• Patch panel
• Modular box

  Lecture –
demonstration
  Hands-on
  Self-paced
instruction   Direct
observat
  Group ion
discussion

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   Network between  Rj45


Terminals
interface card (NIC) settings areRespond to unplanned
configured events
in accordanc or network design.
e with
conditions
Communicati on checking between terminals are carried out in accordance with OS network configura
procedures

  

LO 3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER CONFIGURATION

ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
   Client    Configure
Device Network The system
client device
systems system port students/    Router
settings are trainees must be
settings provided with
   Switch/hub
configured LAN cables
  Configure the following: •
in

Local Area  
accordance 
Network port
with
manufactur     Configure Comput
Wide Area er
erS’

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Competency –Based of
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  Lecture –
demonstrati
on   Hands-on
 Direct
 Self-


observa
paced
tion
instructi
on
  Group
discussion

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instructions  Configure  Internet


and end- wireless connection
user settings

preferences  Configure
Local security/firewa
area ll/advance
network settings
(LAN)
port is
configure
d in
accordan
ce with
manufact
urers’
instructio
ns and
network
design
 Wide area
network
(WAN)
port is
configure
d in
accordanc
e with
manufact
urers’
instruction
s and
network
design
 Wireless
settings are
configured in
accordance
manufacturers’
instructions,
network
design and
end-user
preferences

Date Developed: Document No.


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Competency –Based of
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Security/Firewa ll/Advance settings are configured in accordance with


manufacturers’
instructions and end-user preferences

(Note: Copy format for modules of instructions for Common and Core Competencies)

LO 4. INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS

ASSESSMENT ASSESSMENT
CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
 Final
inspections are
undertaken to
ensure that the
configuration
done on the
computer The
networks  Undertake final students/trainees
conforms with inspections must be provided   Lecture –
the Check with the following: demonstration

  Hands-on
manufacturer’s computer    Manual   Self-
paced   Direct
instruction/man networks • Cable tester observation
ual  instruction
Prepare • Flash light
 Group
Computer complete  

 
discussion
networks are reports
checked to Notebook
ensure safe and pen
operation.
 Reports are
prepared/compl
eted according
to company
requirements.

Date Developed: Document No.


QUALIFICATION TITLE
Page 22
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

INSTRUCTORS/ TRAINERS QUALIFICATION:


D. MODULES OF INSTRUCTION

CORE COMPETENCIES 30 hours

UNIT OF COMPETENCY SET-UP COMPUTER SERVER

MODULE TITLE SETTING-UP COMPUTER SERVER


This module covers the knowledge, skills and attitudes neede
30 hours
MODULE DESCRIPTOR Upon completion of this module the students/trainees must

NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES

LO1. Set-up user access


LO2. Configure network services
LO3. Perform testing, documentation and pre-
deployment procedures

Date Developed: Document No.


QUALIFICATION TITLE
Page 23
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

DETAILS OF LEARNING OUTCOMES:

LO 1. Set-up user access


ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
• User folder
is created in
accordance
with network
operating
system
(NOS)
features
The
   User students/trainees
access must be provided
level is with the following:
configured   Cable
based on plan/procedur 
NOS al  Lecture –
• Create user   Manual

demonstration
features folder

and Race way   Hands-on



 Self-
Configure user

establishe •
• Cable tester paced   Direct
access level observation
d network • Crimping Tool instruction
access • Perform • Wire stripper   Group
security
policies/en   Mask discussion
check
d-user • Impact punch
requireme down tool
nts. • Cable tie
Patch panel
• Security check •

is performed • Modular box


in accordance   Rj45
with
established
network
access
policies/end-
user
requirements.

Date Developed: Document No.


QUALIFICATION TITLE
Page 24
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

LO 2. Configure network services

ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
   Normal
functions of
server are
checked in
accordance
with
manufactur 
er’s
instructions
   Required
modules
/add-ons are condition • Check normal
The
installed/upda s are functions of students/trainees
ted based on server must be provided
NOS    with the following:
installation Install/update   Cable
procedures required plan/procedur 
  modules/add- al

  Lecture –
ons    Manual demonstration
Network    Confirm • Race way    Self-paced
services  network
Cable tester instruction
to be 
services
CrimpingtoTool
be  Group
configur   configured
Wire stripper discussion
ed are    MaskCheck
confirme  Impact punch
operation of
d based network
down tool
on  services
Cable tie
user/syst •
 Patch panel
Respond to
em  Modular
unplanned box
requirem  Rj45 or
events
ents conditions
• Operation of
network
services are
checked
based on
user/system
requirements
• Unplanned
events or

Date Developed: Document No.


QUALIFICATION TITLE
Page 25
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

  Hands-on
  Direct
observat
ion

Date Developed: Document No.


QUALIFICATION TITLE
Page 26
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

responded to in accordance with


established procedures

LO 3. Perform testing, documentation and pre-deployment procedures

ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
   Pre-
deployment
procedures The
is students/trainees
undertaken must be provided
based on with the following:
enterprise
policies and  Cable
Undertake pre-


procedures deployment plan/procedur 
al
• Operation procedures   Lecture –
and security    Manual demonstration
• Undertake and   Hands-on
check are configure 
Race way 
Self-paced   Direct
undertaken peripherals/dev  Cable tester instruction observation

based on ices  Crimping Tool Group
end-user  Wire stripper discussion
• Prepare and
requirements complete  Mask
Reports are Impact punch
• reports 

prepared/com down tool


pleted  Cable tie
according to  Patch panel
enterprise  Modular box
policies and  Rj45
procedures.

(Note: Copy format for modules of instructions for Common and Core Competencies)

Date Developed: Document No.


QUALIFICATION TITLE
Page 27
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

INSTRUCTORS/ TRAINERS QUALIFICATION:


E. MODULES OF INSTRUCTION

CORE COMPETENCIES 50 hours


UNIT OF COMPETENCY MODULE TITLE MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWO
MODULE DESCRIPTOR MAINTAINING AND REPAIRING COMPUTER SYSTEMS AND NETWORK
This module covers the knowledge, skills and attitudes n
NOMINAL DURATION
50 hours
SUMMARY OF LEARNING OUTCOMES
Upon completion of this module the students/trainees m

LO1. Plan and prepare for maintenance and


repair 
LO2. Maintain computer systems and networks
LO3. Diagnose faults of computer systems and networks
LO4. Rectify/correct defects in computer systems and ne
test the computer systems and networks

Date Developed: Document No.


QUALIFICATION TITLE
Page 28
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

DETAILS OF LEARNING OUTCOMES:

LO 1. Set-up user access


ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
  
Maintenance
and/or
Diagnosis of
faults is
planned and
prepared in
line with job • An and
prepare
requirements.
maintenance
   Tools, and/or
equipme
nt and requirements The
diagnosis
testing . students/
of faults trainees must be
devices
needed • Obtain and provided with the
check tools, following:
for the
equipment  Cable
maintena 

and testing plan/procedur 


 Lecture –
nce are 

devices al demonstration
obtained
  Obtain   Manual   Self-paced
and

 

materials
Cable tester Race way
instruction
checked

necessary
Crimping Tool Group
for  

to
Wire stripper discussion
correct 

complete
Mask
operation 

the workpunch
Impact
and 

safety •
down tool
Follow
OHS
Cable tie
  Patch panel
policies

 Modular box
and
Materials
 Rj45
procedure
necessary to
complete the s
work are • Check
obtained in computer
accordance systems
with and
established networks
procedures against
and checked  job/
against job service
order 

Date Developed: Document No.


QUALIFICATION TITLE
Page 29
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

 Hands-on

 Direct

observa
tion

Date Developed: Document No.


QUALIFICATION TITLE
Page 30
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

OHS policies and procedures are followed in line with job requirements.
Computer systems and networks for maintenance are checked against
 job/service order or instructions and
specifications.

LO 2. Maintain computer systems and networks

ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
 Appropriate  Use
personal appropriate
The
protective personal students/trainees
equipment is protective must be provided
used in line equipment with the following:
with standard  Check normal   Cable
procedures. functions of plan/procedur 
 Normal computer al
 Lecture –
function of systems and

   Manual demonstration
computer networks Race way   Hands-on
  Self-paced

systems and Perform   Direct


Cable tester


instruction observation
networks are scheduled/per  Crimping Tool  Group
checked in iodic Wire stripper

discussion
accordance maintenance  Mask
with  Perform  Impact punch
manufacturer’ needed down tool
s instructions. repairs and  Cable tie
 Scheduled/pe replacements  Patch panel
riodic Respond to  Modular box
maintenance unplanned  Rj45
is performed events or
in accordance conditions

Date Developed: Document No.


QUALIFICATION TITLE
Page 31
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

with
manufacturer’
s requirements.
 Where
necessary, needed repairs/replac ements are made in accordance with established procedures.
Unplanned events or conditions are responded to in accordance with established
procedures

LO 3. Diagnose faults of computer systems and networks

ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
   The
Appropriat students/trainees
e personal must be provided
protective with the following:
equipment   Cable
is used in plan/procedur 
line with
standard requirements al • Patch panel
procedures • Manage and    Manual • Modular box
. implement • Race way
• Faults or contingency • Cable tester
problems in measures • Crimping Tool
the computer • Wire stripper
systems and   Mask
networks are • Impact punch
diagnosed down tool
according to • Cable tie

Date Developed: Document No.


QUALIFICATION TITLE
Page 32
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
   Lecture 

demonstratio  Hands-on
n  Direct
observ
  Self-
paced ation
instructio
n
  Group
discussion

Date Developed: Document No.


QUALIFICATION TITLE
Page 33
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

and in line  Rj45


with the standard procedures.
  Contingency measures are managed and implemented in accordance with established
procedures

Unplanned
events or conditions are responded to in accordance with established
procedures

(Note: Copy format for modules of instructions for Common and Core Competencies)

LO 4. Rectify/correct defects in computer systems and networks

ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA
METHODS
   The
students/trainees
Appropri must be provided
ate
personal
protectiv components or if necessary with the following:
   Replace
e parts are defective   Cable
equipme replaced or plan/procedur  al
components
nt is corrected   Manual
or parts 

used in Race way


without •

line with Cable tester


damaging

standard Crimping Tool


the

procedur  Wire stripper


surrounding

es.  Mask
environment

Impact punch
   or services

down tool
• Make Cable tie
Defective adjustments,

• Patch panel

Date Developed: Document No.


QUALIFICATION TITLE
Page 34
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
• Modular box

  Lecture –
demonstration
 Hands-on

  Self-paced
instruction  Direct

observ
  Group ation
discussion

Date Developed: Document No.


QUALIFICATION TITLE
Page 35
Competency –Based of
Curriculum 31
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

without  Rj45
damage to
the
surrounding
environment
or services
 Adjustments
, if
necessary
are made in
accordance
with
established
procedures
 Unplanned
events or
conditions
are
responded to
in
accordance
with
established
procedures

LO 5. Inspect and test the computer systems and networks


ASSESSMENT
ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
  Final The
   Undertake
inspections students/trainees
are final must be provided
inspections with the following:
undertaken
to ensure • Check and   Cable
test computer plan/procedur 
that the   Lecture –
systems and al demonstration
testing  Hands-on
networks 

conducted  Manual  Self-paced  Direct


Clear work

on the •  Race way instruction observation


device site from all  Cable tester

Group
conforms wastes  Crimping Tool discussion
with the • Follow 5S and  Wire stripper
4Rs according Mask
manufacturer  

’s
to  Impact punch
environmental down tool
instruction/m
anual policies  Cable tie
 Patch panel

Date Developed: Document No.


QUALIFICATION TITLE
Page 36
Competency –Based of
Curriculum 31
Developed by: Issued by:

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