Exclusive WFH Offer for Employees

of PETRONAS GROUP &

Subsidiaries
Offer Booklet

For presentation purpose only. Not for distribution outside Maxis Berhad.
Maxis Confidential
 for
PETRONAS Employees
UNLIMITED INTERNET at Home & on mobile
lines for your family from as low as RM197/mth
Select the Maxis UNLIMITED Postpaid + Fibre that best suits your family
PACKAGE 1 PACKAGE 2 PACKAGE 3 PACKAGE 4: Home 4G WIFI

Maxis Maxis Maxis Maxis Maxis Maxis Maxis Maxis Home

Postpaid 98 Fibre149 Postpaid 98 Fibre 219 Postpaid 98 Fibre 299 Postpaid 98 4G WiFI
UNLIMITED UNLIMITED UNLIMITED UNLIMITED Unlimited
40GB 300Mbps 40GB
500Mbps 40GB
800Mbps 40GB Data
FREE 2xmesh FREE 2xmesh
for extended for extended 4G Wireless Broadband
coverage coverage Connects with up to 32 devices
(RM600) (RM600)

RM247 RM317 RM397 RM227

RM197/mth RM267/mth RM347/mth RM186/mth

RECOMMENDED
3X speed of Click here to register!
100Mbps at the same price https://business.maxis.com.my/en/partnership/petronaspartneroffers/

Add on Shareline & share the benefits with your family members
Unlimited Mobile Data, Calls & SMS for only RM48/mth
Maxis Confidential
Registration Process

For presentation purpose only. Not for distribution outside Maxis Berhad.
Maxis Confidential
1. PETRONAS WFH Dedicated Microsite
PETRONAS Employees will be able to
browse through the bundle offers
available. They will be able to select a
plan of their choice.

They may opt for:

1. Maxis Unlimited Bundle
2. Maxis Home 4G WIFI Bundle

Exclusive Maxis Offers:

1. Maxis Unlimited Bundle
2. Advance device payment waivers
(For K2 Contract, Subject to T&C*)
3. Advance rate plan payment
waiver (for ALL customers)

Link to register:
https://business.maxis.com.my/en/partners
hip/petronaspartneroffers/

Maxis Confidential
 With up to
RM500 Penalty Waiver
to transfer to
Maxis Home Fibre
To register your interest, please
indicate if you are an existing Maxis
user or a new customer.

Through the microsite, PETRONAS

employees will have to register their
interest with the details below:
1. Select Plan
2. Full Name
3. PETRONAS email
4. Mobile Number
5. Home Postcode

Our dedicated team of agents will

proceed to call PETRONAS
employees to process their
registration

Maxis Confidential
2. Registration for Maxis services
Our dedicated team of agents will proceed to confirm the order & progress to the final registration process. The
agent will guide PETRONAS employees on the registration documentation process.

What they will need to provide:

1. Registration Form to be submitted - provided by dedicated Maxis Agents for PETRONAS
2. NRIC
3. PETRONAS Staff ID
4. Employment Letter from PETRONAS MyPassport
5. Facial Recognition via Daftar (if applicable)

PETRONAS STAFF ID

Registration Form

Employment Letter from MyPassport

NRIC 6

Maxis Confidential
 2. Identity Verification (If Applicable)
Kindly find the video Demo: https://youtu.be/cM6lczvMFm8

STEP BY STEP
Facial recognition via Daftar App (1/3)
1. Key in mobile number and click 2. You will receive message with 3.You will be directed to Google/Apple 4. Open the app after installation
"Send" to trigger SMS download link and dealer code info App store to install the app. 5. Select Maxis

Maxis Confidential
 2. Identity Verification (If Applicable)
Kindly find the video Demo: https://youtu.be/cM6lczvMFm8

Facial recognition via Daftar App (2/3)

6. Read the instructions and select 7. Select ID type and click 8.Scan the selected 9. Ensure the name and IC number is
“Let’s Start!” "Continue" identification card correct before proceed.
10. Key in Dealer code from SMS and
select “Confirm”

Maxis Confidential
 2. Identity Verification (If Applicable)
Kindly find the video Demo: https://youtu.be/cM6lczvMFm8

Facial recognition via Daftar App (3/3)

11. Capture supporting document 12. Select “Ready!” to start 12. Follow and complete the facial 13. Facial recognition
and click "submit“ or click "skip“ selfie of customer recognition follow the instructions given verification done
Passport/Driving license is mandatory
for Device order

Maxis Confidential
Dedicated Pre/Post Support Hotline

For any pre/post sales enquiries, feel free to reach out to our dedicated support team.
Available from Monday – Sunday, 9am – 6pm

Dedicated PETRONAS Hotline:

1800 82 1244

Dedicated Email:
PETRONASWFH@maxis.com.my

Maxis Confidential
Customer Journey

For presentation purpose only. Not for distribution outside Maxis Berhad.
Maxis Confidential
 PETRONAS WFH Employee Customer Journey Prime Package
1-2 working day 2 working days Subject to customer availability
Order Submission
Order confirmation Order Processing & Scheduling Fiber Activation

Customer sign up Maxis Telesales Customer to

and register interest team to contact finalize maxis
via dedicated customer within order with Following slide 13 – Fiber process
PETRONAS 1-2 working days Telesales team
Microsite
Available packages: 5 working days 3 working days
3 steps Microsite 1) To check and 3 working days
selection verify Fiber 1) Maxis Unlimited NEW LINE PORT IN LINE
installation UPGRADE
Bundle
1) Select Product address 2) Maxus Home 4G
Bundle Offerings 2) To verify on WIFI Bundle
2) Enter Personal Personal info 3) Fibre/wireless
Details and documents broadband only
3) Confirmation of Order uploaded 4) Mobile only
– Summary page 3) To register new
order Advise to book in Fibre
installation dates
Following slide 14 – Mobile process

Dedicated Hotline @ 1800 82 1244 & Email support @ PETRONASWFH@maxis.com.my

Customer call or email for FL to attend Answer all enquiries For email Enquiry
PRE to Post Customer to register interest
enquiries Guide customer to Weblink To provide Petronas web link via dedicated PETRONAS
Sales Enquiries Form for Sales lead enquiry for Sales lead enquiry web form link

Maxis Confidential
PETRONAS WFH Employee Customer Journey Fiber Package

1-2 working days 1-2 working days Subject to customer availability

Order Submission
Order confirmation Order Scheduling Fibre Activation

Customer sign up and Maxis Telesales

register interest via Customer to Serviceable area: Serviceable area:
team to contact finalize maxis Maxis will book in
dedicated customer within 1- Maxpert will attend
PETRONAS order with fiber installation
2 working days Telesales team and install home
Microsite date
fiber solution

3 steps Microsite selection 1) To check and Available packages:

verify Fiber Customer will
1) Select Product Bundle installation 1) Maxis Unlimited receive:
Offerings address Bundle Reminder notification
2) Enter Personal Details 2) Maxus Home 4G for actual installation Fibre Service
2) To verify on
& Documents upload Personal info and WIFI Bundle Activation
3) Confirmation of Order documents 3) Fibre/wireless & Welcome email
– Summary page uploaded broadband only Non serviceable
3) To register new 4) Mobile only area:
order Wireless
Advise to book in Fibre broadband will be
installation dates offered and
delivered via
courier to
customer

Maxis Confidential
PETRONAS WFH Employee Customer Journey Mobile Package

1-2 working days 3 working days 5 working days 3 working days

Order Submission
Order confirmation NEW LINE PORT IN LINE UPGRADE

Customer sign up and Maxis Telesales Customer to

register interest via team to contact STEP 1 SIM ONLY
finalize maxis
dedicated customer within 1- order with To download Daftar App (via App Store/Play Store)
PETRONAS 2 working days Telesales team Maxis Telesales to
Microsite Customer to upload IC and perform face recognition in register and
APP deliver via courier
Available packages: to customer
3 steps Microsite 1) To verify on
selection: Personal info STEP 2
1) Maxis Unlimited SIM ONLY & WITH DEVICE WITH DEVICE
and documents
1) Select Product Bundle Bundle
uploaded Maxis Telesales
Offerings 2) Maxus Home 4G Maxis Telesales will validate, register customers
2) To register new WIFI Bundle will validate,
2) Enter Personal Details order via phone call. Biometric for devices in store
& Documents upload 3) Fibre/wireless register customers
3) Confirmation of Order broadband only * Delivery applicable to SIM only via phone call.
– Summary page 4) Mobile only ** Customer to walk in the selected Maxis Centre Biometric for
to collect device. devices in store

Type of Sign up
4a) New line IMPORTANT NOTE:
4b) Port in line Zerolution for Devices strictly for walk-in registration only.
4c) upgrade

Maxis Confidential
FAQs

For presentation purpose only. Not for distribution outside Maxis Berhad.
Maxis Confidential
FAQs – PETRONAS WFH
What is PETRONAS WFH?
It’s an EXCLUSIVE offers on WFH working tools under Corporate Individual for PETRONAS staff

What is the benefits/offer under PETRONAS WFH?

PETRONAS staff will be able to enjoy the exclusive offers as below:

Maxis Unlimited Bundle

Unlimited Bundle 1 Unlimited Bundle 2 Unlimited Bundle 3 Unlimited Bundle 4
Maxis + Maxis Fibre Maxis + Maxis Fibre Maxis + Maxis Fibre Maxis + Maxis Fibre
Postpaid 98* 100Mbps Postpaid 98* 300Mbps Postpaid 98* 500Mbps Postpaid 98* 800Mbps
RM129 RM149 RM219 RM299
TOTAL SAVING OF TOTAL SAVING OF TOTAL SAVING OF TOTAL SAVING OF
RM30 – 40/MONTH! RM50 – 60/MONTH! RM50 – 60/MONTH! RM50 – 60/MONTH!
Plus 2 Free units of MESH Wifi Plus 2 Free units of MESH Wifi

*RM30 x 24 months rebate for Maxis Postpaid 128, 158 & 188

Maxis Home 4G WiFi Bundle

Unlimited Bundle 5 Maxis Postpaid Share Lines
Maxis Postpaid 98* + Maxis Home 4G WiFi Maxis Postpaid 98 1 Share Line

TOTAL SAVING OF Maxis Postpaid 128 2 Share Lines

RM50 – 60/MONTH!
Maxis Postpaid 158 3 Share Lines
*RM30 x 24 months rebate for Maxis Postpaid 128, 158 & 188
Maxis Postpaid 188 4 Share Lines
*Bundled under Maxis Unlimited Bundle
Maxis Confidential
FAQs – PETRONAS WFH
Maxis Postpaid Plans
Offer 1 Offer 2 Offer 3 Offer 4
Maxis Postpaid 98 Maxis Postpaid 128 Maxis Postpaid 158 Maxis Postpaid 188
2 months Access Fee Waiver RM10 x 24 months RM15 x 24 months RM20 x 24 months
*Rebate is applicable for stand alone or with device bundle plan

Maxis Broadband Plans

Offer 1 Offer 2 Offer 3 Offer 4 Offer 5
Maxis Fibre 100Mbps Maxis Fibre 300Mbps Maxis Fibre 500Mbps Maxis Fibre 800Mbps Maxis Home 4G WiFi
RM129 RM149 RM219 RM299
RM10 x 12 months RM20 x 12 months RM30 x 12 months RM30 x 12 months

When is the campaign period?

The campaign period is valid for 6 months from June – December 2021

Who can sign up for this offer?

This offer is open to PETRONAS staff with a valid staff ID for Corporate Individual registration. Applicable for new registration, port-in,
change of rate plan and pre to post

Where will the plan be available for registration?

Customer can register via microsite: https://business.maxis.com.my/en/partnership/petronaspartneroffers/

What are the required identification for the registration?

MyKad, PETRONAS Staff ID & Employment Letter from PETRONAS MyPassport

Maxis Confidential
FAQs – PETRONAS WFH
Do I enjoy any advance payment waiver?
Yes, you will enjoy rate plan upfront payment waiver, device advance payment waiver for K2 contract and deposit (if any) subject to
T&C*. This is subjected to

Am I tied to a contract if I register for any of the offers?

Yes, this offer is subject to 24 months contract

I am still on contract with my existing mobile operator. How can I accept this offer without having to take a new number?
You will need to terminate your device contract with your current mobile operator and settle all outstanding amount. Then just port in
your existing line to Maxis to enjoy this offer.

What happen if I terminate within the contract period?

An Early Termination Fees will be charged

What happen if I transfer my line to another person within the contract period?
The contract is non-transferable. An Early Termination Fee will be charged.

If customer fails to make payment for device contract plan, what will happen to my contract?
If customer fails to make payment for device contract plan, the monthly fee & contract will continue to run till contract ends. In the
event customer terminates the contract prior to contract ends, penalty will be charged to customer’s account.

What would happen to the unlimited data on mobile line if I terminated Fibre or Maxis Home 4G WiFi for the bundle offer?
You will no longer able to enjoy unlimited data on your mobile plan if you terminated Fibre or Maxis Home 4G WiFi under the bundle
offer

Maxis Confidential
FAQs – PETRONAS WFH
What devices am I eligible for under Maxis Postpaid Plan?
You are entitled to all available devices at Maxis Centres (Please refer to list of Maxis Centres)

Am I entitled to enjoy Maxis Unlimited Bundle + Samsung TV Promo for RM1?

No, By subscribing to Maxis Unlimited Fibre Bundle or Maxis Broadband plans, you are no longer entitled to subscribe to Smart TV
offering (65” Samsung 4K UHD). All rebates will be removed if you opted for the Smart TV offering.

Will I still be able to enjoy rebates under Maxis Unlimited Bundle, if I opt to drop one of the services?
All rebates are no longer valid if you terminate one of the services under the bundle offer (Maxis Unlimited Fibre Bundle and Maxis
Unlimited FWBB Bundle)

Can I get my device immediately through Maxis Retail Stores?

Yes, but this is only applicable to Maxis Centers in Malaysia (excludes dealers, MEPS)

What if I’m looking to switch to Maxis Home Fibre but in contract with other Telco for Home Fibre?
Have you heard of Maxis’ Easy Switch Program?
We, here at Maxis have a Easy Switch Scheme for you. A bill rebate of up to RM500 upon successful installation of your Maxis
Home/Prime Fibre!

Maxis Confidential
Maxis Centres – PETRONAS WFH
Central
MAXIS CENTRE AEON SHAH ALAM
MAXIS CENTRE ALAMANDA
MAXIS CENTRE AMPANG POINT
MAXIS CENTRE CHERAS
MAXIS CENTRE EKO CHERAS
MAXIS CENTRE I-CITY MALL
MAXIS CENTRE IPC
MAXIS CENTRE KLANG
MAXIS CENTRE KLCC ICENTRE
MAXIS CENTRE KLIA 2
MAXIS CENTRE KLCC SURIA
MAXIS CENTRE LOW YAT
MAXIS CENTRE MIDVALLEY GARDENS
MAXIS CENTRE MYTOWN
MAXIS CENTRE NU SENTRAL
MAXIS CENTRE PAVILLION KL
MAXIS CENTRE PUNCAK ALAM
MAXIS CENTRE QUAYSIDE
MAXIS CENTRE SELAYANG
MAXIS CENTRE SUNWAY PYRAMID
MAXIS CENTRE SUNWAY VELOCITY
MAXIS CENTRE TTDI - KUALA LUMPUR
Maxis Confidential
East Coast
MAXIS CENTRE AEON KOTA BHARU
MAXIS CENTRE DATARAN AUSTIN
MAXIS CENTRE KB MALL
MAXIS CENTRE KOTA BAHRU
MAXIS CENTRE KTCC
MAXIS CENTRE KUALA TERENGGANU
MAXIS CENTRE KUANTAN
MAXIS CENTRE MESRA MALL
Southern
MAXIS CENTRE AEON SEREMBAN 2
MAXIS CENTRE AEON TEBRAU CITY
MAXIS CENTRE BATU PAHAT MALL
MAXIS CENTRE JALAN KONG SANG
MAXIS CENTRE JB-1 CENTRE DANGA BAY
MAXIS CENTRE MAHKOTA PARADE
MAXIS CENTRE PARADIGM MALL
MAXIS CENTRE SEREMBAN
MAXIS CENTRE SOUTHKEY
MAXIS CENTRE TAMAN MOLEK
MAXIS CENTRE TAMAN UNIVERSITI
MAXIS CENTRE TOPPEN
Maxis Centres – PETRONAS WFH
Sabah Northern
MAXIS CENTRE 1BORNEO MAXIS CENTRE AEON KINTA CITY
MAXIS CENTRE API API MAXIS CENTRE AEON SERI MANJUNG
MAXIS CENTRE HARBOUR MALL MAXIS CENTRE ALL SEASONS PLACE
MAXIS CENTRE IMAGO MALL MAXIS CENTRE AMAN CENTRAL
MAXIS CENTRE KK TAIPAN INANAM MAXIS CENTRE BUKIT MERTAJAM
MAXIS CENTRE KUBOTA MAXIS CENTRE IKEA BATU KAWAN
MAXIS CENTRE LINTAS MAXIS CENTRE IPOH
MAXIS CENTRE SANDAKAN MAXIS CENTRE LANGKAWI - KEDAH
MAXIS CENTRE SURIA SABAH MAXIS CENTRE LIA (Langkawi International Airport)
MAXIS CENTRE WARISAN SQUARE MAXIS CENTRE PENANG INTERNATIONAL AIRPORT
MAXIS CENTRE QUEENSBAY
Sarawak MAXIS CENTRE SEBERANG JAYA - PENANG
MAXIS CENTRE AEON KUCHING MAXIS CENTRE SUNGAI PETANI
MAXIS CENTRE BINTULU MAXIS CENTRE SUNWAY CARNIVAL
MAXIS CENTRE KUCHING MAXIS CENTRE TAIPING
MAXIS CENTRE MIRI
MAXIS CENTRE MIRI TIME SQUARE
MAXIS CENTRE PERMAISURI IMPERIAL CITY MALL
MAXIS CENTRE PLAZA MERDEKA
MAXIS CENTRE SIBU
MAXIS CENTRE THE SPRING
MAXIS CENTRE VIVACITY

Maxis Confidential
Thank You

If you require further assistance, please reach out to your Maxis Account Manager or
please call 3888 from any Maxis Mobile postpaid line or
1800 82 3888 from any other number. Follow us on Maxis Business

Maxis Confidential