Professional Documents
Culture Documents
This document is not to be reproduced in whole or in part without the prior written permission of First wave
Marine Services LLP., (hereinafter referred to as the 'Company' or IAM). The information contained herein is the
property of First wave Marine Services Mumbai, India and is to be used only for the purposes for which it is
submitted and is not to be released in whole or in part without prior written permission of the Company.
Master of the vessel will be the ultimate authority on board and his decision will be final.
Properly rigged gangway with net, lifebuoy with a heaving line and self-igniting light shall be in
place. Gangway shall be well lit at night.
Baggage screening of passengers will be carried out. Only hand baggage is to be allowed with the
passenger. Heavy luggage with stickers on baggage for identification with
(i) name of the person
(ii) Ticket number, must be put in the luggage locker. Explosives, flammable substances, fire arms
are not permitted as baggage or in person.
Regular rounds to be taken and ensure that the baggage of the passengers is suitably stored in spaces
provided for the same.
Ship staff shall be stationed at the most convenient place for assisting the passengers.
If vessel staff encounters unruly behavior among passengers while boarding or there could be
a threat of violence and a damage to ship’s property, they will report to Master immediately.
Master, depending on the situation may suspend boarding of passengers and ask for police
protection. As per the National rules/regulations, any prospective passenger who by reason of
drunkenness or otherwise is in such state or misconduct himself in such a manner as to cause
annoyance or injury to other passengers may be refused entry on board or escorted out of the
vessel with the help of ship / shore staff.
The number of gangways for embarkation / disembarkation shall be restricted and continuously
manned by security staff.
When vessel is alongside a wharf, embarkation / disembarkation shall be permitted only from one
side (shore-side)
They should ensure that passageways are kept clear and embarkation progresses smoothly &
expeditiously.
Required patrols shall be deputed to make regular rounds, so that all spaces are kept well swept, dry
and in hygienic condition.
Adequate awning shall be deputed to make regular rounds, so that all spaces are kept well swept, dry
and in hygienic condition.
Only authorized coolies with their identification card and proper uniform shall be allowed to handle
passenger baggage.
Officer in-charge of the deck watch is to make a complete round of the vessel, particularly in
passenger spaces and his findings shall be logged at the end of each watch.
The passenger manifests to be verified against the passenger tickets and the identity cards while
embarkation.
The passenger manifests shall be send to the company immediately upon sailing.
The copy of passenger manifests to be kept on bridge until completion of voyage for reference in emergency.
The local office/ agents to liaise with ticketing authorities to collect the passengers next of kin and other
information as and when required.
The passenger manifests to be maintained on board vessel for 3 months and in company for at least one year.
Master will have caution signage and safety briefing posters/placards posted and ship staff will brief the
passengers regarding safety procedures. They will explain passengers about,
The briefings may be in the form of announcements on the ship’s public address systems in one or more
languages, commonly understood by the passengers. Passengers shall be instructed in the use of the jackets
and actions to be taken in emergencies.
During emergency drills exercise by ship staff will brief the other passengers as per the procedure defined
above.
2 PASSENGER WELFARE
2.1 Meals
The Operators have arranged outside catering to supply meals to the passengers. Food for all passengers are
cooked and served onboard.
2.2 Medical
The vessel will have a fully stocked medical locker for its class. They shall arrange to provide First Aid. For
emergencies, the Master shall contact shore authorities for medical advice.
2.3 Recreation
TV, CD PLAYER have been installed. The Welfare officer is responsible to ensure that these are operated at
appropriate times.
2.4 Communication
The Radio officer / GMDSS operator is responsible for all emergency communication under the direction of
the Master.
and this would interlaid cover every passenger spaces, galleys, pantries and other area, where there is risk of
potential fire. Each of these areas would be covered once every hour and a report made to the officer of the
watch. Members of fire patrol may be provided with two-way Walkie-talkie so that communication can be
maintained with bridge.
Dustbins and garbage buns shall be provided in sufficient numbers in passenger’s spaces.
APPROVED BY MASTER :
APPROVED BY MASTER :
2.6.1 Emergency & Fire alarm signal: rapid and continuous ringing of the general
alarm bell and / or ship's whistle.
2.6.2 Emergency Muster Stations: Muster on the aft poop deck with the exception of the
bridge command and engine control team. Officer in charge to carry out head count,
liaise with bridge command centre and co-ordinate with all teams on plan of action.
2.6.3 Passenger Guides to carry head count of passengers & report to Master.
2.6.4 Chief officer / second engineer takes charge of Rescue Boat Party
4 CROWD MANAGEMENT
Crowd Management is the ability to assist passengers in an emergency situation;
to control passengers in staircases, corridors and passages;
to use procedures for preventing panic and other irrational behaviour;
to communicate with, instruct and inform passengers
Crew members shall furthermore be capable of mobilizing passengers to assist and also
possess the capacity to convince and calm passengers when an emergency situation is over. To
cope with this, the section deals with knowledge in crisis management and human behaviour,
with the focus on applied psychology for competent assessment of both passenger and crew
reactions.
4.1 Objective
The Crew must possess the ability to monitor and manage a crowd during an emergency
situation
The crew must be able to provide passengers with relevant information during an
emergency situation. (Once people know why they are required to take certain
actions they are more willing to do so.)
The crew must be able to take a leading role in an emergency situation.
(Passengers must have faith in the personnel on the basis of their uniform and their
verbal and nonverbal behaviour.)
The crew must be able to react in a proper way after having assessed the
reaction pattern of the passengers.
The crew must be able to mobilise some of the passengers to assist.
The crew must be able to convince passengers that, an emergency situation is over if
this really is the case.
4.2 Purpose
To, provide a systematic mechanism for crowd management during emergency. From past
experiences, it’s learnt that emergencies have got enhanced due to improper means of crowd
management owing to large number of passengers in relation to number of crew allocated for
crowd management during emergencies and possible evacuation.
Coping with any emergency situation, with all its inherent possibilities for chaos, naturally
calls for very intelligent, effective, knowledgeable and trained behaviour by the crew.
Normally, evacuation plans and drills are aimed to cover all conceivable situations and to
guide the crew in coping with ominous situations in an organized manner.
Plans, while very important, do not as a rule take into consideration the tendency for real
emergencies to develop beyond what was expected. Nor can we plan for what we are unable to
imagine. Plans and drills thus have limitations.
To accomplish this, the crew should be able to understand the basis for how people react. Such
knowledge facilitates for all crew members to read, recognize and understand various types of
behavior and to address the underlying emotional origin, instead of only vainly fighting the
behavioral consequences.
The crew members should have an understanding of the psychological basis on how people
spontaneously assess and react to stressful information.
The officers, as most of them do not deal physically with passengers in emergency situations,
should focus on information on how to manage an emergency situation or evacuation
through alarm signals and loud speaker (PA) systems.
Using only alarm signals, leaves passengers alarmed and usually confused. They are left on
their own to evaluate the situation and to find out what is expected of them. Therefore alarm
signals by themselves may create a disorganized situation if people evaluate the situation
differently and follow one another in a variety of actions. The officers are therefore informed
that alarm signals immediately must be complemented by vocal messages giving instructions
and more information.
A vocal message can give passengers directives and information and assure that all perception
of the situation and options for actions are in line with the current situation and what is wanted
by the Command Team. The importance of directives, instructions and information through the
public address system directed to the passengers is heavily stressed in Crowd Management
because this is the most effective means to handle masses of passengers.
ESCAPE ROUTES
Things happen extremely quickly at sea and often a compartment will have to be
evacuated rapidly.
Evacuation of crew and passengers is often difficult because the vessel is moving.
Flooding, fire and smoke make it even harder to get out. It is important that further
obstacles are not put in the way of the person escaping, whether it is a physical
obstruction, or the person’s lack of knowledge about the vessel.
On some vessels, larger compartments have two exits. Often the alternative escape route is
not used much, and ends up with things obstructing it. Crew and passengers could be
overcome by smoke or they could drown because they cannot escape through blocked
exits.
Action Points!
Every ladder and door on the vessel should be treated as a possible escape route.
Keep all openings clear and unobstructed at all times. This includes the
passage leading to them.
Regularly open and close alternative escape route hatches and doors to ensure
all clips and hinges are working freely from both sides.
Exits should be marked with iridescent signs both at eye level and at ground level.
Keep ladders leading up to escape hatches clear (ie do not use them as a rope
or tool stowage).
Show crew and passengers where alternative escape routes are from all
compartments when they arrive on board. This should form part of
passenger safety briefings before sailing.
5. MAINTENANCE
Minimum Minimum
Critical Item List Testing and Maintenance control Operator Maintenance
competency competency
Testing: 3 monthly.
Fire main All Officers C/O
Testing: 1 Monthly
Emergency Bilge suction All engineers 2/E
Radar
(Applicable for vessel with Testing: 1 Monthly All deck officers 2/O,
single radars)
Testing: To be tested prior each
ECDIS (on ships certified for
voyage and annual check for All deck officers 2/O
paper less navigation)
upgrade to latest version.
Test: Before every use and monthly
Portable/ Fixed Gas Detector All officers C/O
whichever is earlier
Testing: Prior cargo
Cargo Tank Relief Valve operation/monthly whichever is All deck officers C/O,
earlier
Cargo Pumps Bearings Temp Testing: 1 monthly
2/E 2/E,
Monitoring/Alarm
The above mentioned table is to be used as a guideline and ship specific PMS of Critical equipment shall be
developed for each ship keeping in mind the type of vessel, voyage pattern etc. Thereafter the list to be sent to
vessel’s Technical Superintendent for approval of critical equipment list. The Technical Supdt and QNS Supdt
to finalize on the list of critical equipment for respective vessels. The ship specific PMS of Critical
Equipment is developed and noted in the Computer Based System.
5.2 Generic Critical Minimum Spares
To prepare a Vessel specific list, Items may be added or deleted basis the Trading area,
Duration of Voyage and Availability of Spares from Manufacturers.
1 Piston
2 Liner
3 Piston Rod
4 Cylinder Head
5 Liner O-Ring
6 Piston Rings (set)
7 Fuel Valves
8 Fuel Pump
9 Governor Complete
10 Cylinder Head Gasket
11 HP Pipe
12 Connecting Rod Bearing
13 Connecting Rod Bolt
B. AUXILLARY ENGINE
1 Magnetron ( X-Band)
2 Magnetron ( S-Band)
3 Fuse set for X band
4 Fuse set for S band
H. BATTERIES
1 Electrolyte
2 Distilled Water
J. EMERGENCY TRIPS
1 Special fuses
2 ME – FW high temp trip Thermostat
3 ME-Lube oil low pressure - Pressure switch
4 ME- Overspeed trip relay
K. SCBA COMPRESSOR
1 V-belts
2 Filer set
L. FIXED GAS DETECTION SYSTEM
1 Span Gas
2 Detector Element
M. OWS
1 3-Way Valve
2 Detector Element
3 Bilge pump motor and rotor
O. BOILER
1 Photoelectric sensors
2 Level Float
1 Injector
2 Fuel pump
3 Filter
4 Gaskets
5 One suction and one exhaust valve
6 Piston rings
Q. MAIN SWITCH BOARD
Computer based system for the minimum spares to be maintained onboard the vessel
at all times. Vessel to replenish the stock immediately on consumption.
At Se In Po rt
Take Action
Follow up reports
MMD
Authority India
Organisation Mercantile Marine Department (Principal Office)
Address Old C.G.O Building, 101, Maharshi Karve Road,
Mumbai – 400 020, India
Tel. No. 91-22-2203 9881
Fax No. 91-22-2201 3307
Email mmdmumbai@gmail.com / mumbai@mmd.gov.in
Authority India
Organisation Mercantile Marine Department ( Kolkata)
Address Marine House, Hastings,
Kolkata-700 022
Tel. No. 033-2223 0236/37/38/0229
Fax No. 033-2223-0853
Email pommd_kol@yahoo.com / kolkata@mmd.gov.in
Authority India
Organisation Mercantile Marine Department ( New Delhi)
Address A-13,Sector 24,Deep Bhavan,
Noida (U.P.), New Delhi.
Tel. No. 0120-2411742
Fax No. 0120-2411698
Email mmddelhi@gmail.com / delhi@mmd.gov.in
Authority India
Organisation Mercantile Marine Department ( Kochi )
Address Willington Island, North End PO,
Kochi-682 009
Tel. No. 0484-2666104
Fax No. 0484-2667424
Email pommdcochin@gmail.com / kochi@mmd.gov.in
Authority India
Organisation Mercantile Marine Department ( Haldia )
Address Marine House, 1st Floor, Haldia Dock Complex
PO. Chiranjibpur, Dist. Midnapur, Haldia-721604
Tel. No. 03224 - 253986
Fax No. 03224-253986
Email haldia@mmd.gov.in
Authority India
Organisation Mercantile Marine Department ( Goa )
Address Headland Sada , Goa-403 803.
Tel. No. 0832-2520617
Fax No. 0832-2520739
Email mmdgoa@sancharnet.in / mmdgoa@yahoo.com/ goa@mmd.gov.in
Authority India
Organisation Mercantile Marine Department ( Tuticorin)
Address New Port Area, Harbour Building,
Tuticorin-628 004
Tel. No. 0461-2352872
Fax No. 91- 0461-2352852
Email sicmmdtnty@dataone.in / tuticorin@mmd.gov.in
Authority India
Organisation Mercantile Marine Department ( Paradip )
Address C/o. Dy. Conservator of Ports, Paradip Port Trust,
Dist. Jagatsinghpur, Paradip, Orissa – 754 142
Telefax No. 06722 - 220053
Email mmdpdp@yahoo.com / paradip@mmd.gov.in
Authority India
Organisation Mercantile Marine Department ( Jamnagar )
Address Deep Bhavan, Pandit Nehru Marg,
Jamnagar- 361008
Tel. No. 0288-2752873
Fax No. 0288-2753693
Email jammd@satyam.net.in / jamnagar@mmd.gov.in
Authority India
Organisation Mercantile Marine Department ( Visakhapatnam )
Address New Port Area, Harbour Approach Road,
Visakhapatnam-530 035
Tel. No. 0891-2502148/2525475
Fax No. 0891-2568342
Email mmdsk48@sancharnet.in / mmdvizag@dataone.in/
vizag@mmd.gov.in
Authority India
Organisation Mercantile Marine Department ( Port Blair )
Address GPRA Lamba Lane, Junglighat Post Office
Port Blair.
Tel. No. 03192-232530
Fax No. 03192-234830
Email mmdpb@yahoo.co.in / portblair@mmd.gov.in
Authority India
Organisation Mercantile Marine Department ( Kandla )
Address 101, Sector 9A, Near PNB Gandhidhan,
New Kandla-370 210
Tel. No. 02836-225373
Fax No. 02836-225272
Email mmdkandla@sancharnet.in / kandla@mmd.gov.in
Authority India
Organisation Mercantile Marine Department ( Mangalore )
Address Q. C. Lab Building, New Mangalore Port Trust,
Panambur, Mangalore – 575 010.
Tel / Fax No. 0824-2400430
Email mmdmanglore@gmail.com / mangalore@mmd.gov.in
Authority India
Organisation Indian Register of Shipping ( Kolkata )
Address 205, Centre Point, 21, Hemanta Basu Sarani,
KOLKATA - 700 001
Tel. No. 33 22482570/3237
Fax No. 33 22483237
Email calcutta@irclass.org
Authority India
Organisation Indian Register of Shipping ( Chennai )
Address 3, Raja Annamalai Building, 3rd Floor, 19,
Marshall's Road, CHENNAI - 600008
Tel. No. +91-44-28554615/4973
Fax No. +91-44-28553439
Email chennai@irclass.org
Authority India
Organization Indian Register of Shipping ( Port Blair )
Address Gr. Floor of MMD Building, Behind G.B.Pant Hospital, Shahid Road,
Atlanta Point, PORT BLAIR, 744101
Tel. No. +91-3192-244498/99
Fax No. +91-3192-244498
Email portblair@irclass.org
EMERGENCY CONTACTS
D G Shipping 24-hour emergency number:
DG (S) COMMCENTRE
E-mail: dgcommcentre-dgs@nic.in / dgcommcentre@vsnl.net
Tel No: 91 22 22614646, 22610606, 32959320
Fax No: 91 22 22613636.
The Officer-in-Charge
MRCC Port Blair
C/o Headquarters
Coast Guard Region (A&N)
Post Box No. 716
Port Blair – 744 102
(MMSI – 004194409)
Telephone: 03192 242948 / 03192 245530
Telefax: 03192 235612 / 03192 242948
Email: pblmrccpb@sancharnet.in / pblcgrhqan@sancharnet.in
Inmarsat: 441908010/762483765/ 762483766/ 762483767
Ms. RAJALAKSHMI . P
Principal Surveyor
Indian Register of Shipping
52A, Adi Shankharacharya Marg,
Powai, Mumbai 400072
Table of Contents
Section Description Ref to No. of Rev
ISM Pages in no./date
Code the
Clause Section
Cover Cover Page 1
TOC Table of Contents 1
Amend Amendment Page 4
Acknowledge Copy
1 Functional Requirements of Company's SMS 1 1
2 Company's Safety and Environment Protection 2 2
Policy
3 Company Responsibilities and Authority 3 13
1.0 Purpose
2.0 Responsibilities
3.0 Procedure
3.1 Informing Administration
3.2 Company Organisation
a) On Shore
b) On Ship
4 Designated Person 4 3
5 Master's Responsibility and Authority 5 3
6 Resources and Personnel 6 7
7 Development of Plans for Shipboard Operations 7 61
8 Emergency Preparedness 8 7
9 Reports and Analysis of Non-Conformities, 9 2
Accidents and Hazardous Occurrences
10 Maintenance of the Ship and Equipment 10 17
11 Documentation 11 3
12 Company Verification, Review and Evaluation 12 3
13 Certification & Verification 13-16 1
14 Vessel Certification and Trading Readiness 1
15 Communications 3
16 Purchasing 4
17 Waste Management Plan 6
18 Ship Contingency Plan 21
19 Shore Based Contingency Plan 9