HOTEL CLASSIFICATIONS AND TERMINOLOGIES

Types of hotel rooms

The room type examples below are seen most often, but the room names, classifications,
and sizes may still vary per hotel.

Hotel rooms by occupancy

Single Room a room assigned to one person / may have one bed

Double Room a room assigned to two people / may have one or more beds

Triple Room a room assigned to three people / may have two or more beds

Quadruple a room assigned to four people / may have two or more beds
Room

Hotel rooms by bed

Queen Room queen-sized bed / may be occupied by one or more people

King Room king-sized bed / may be occupied by one or more people

Twin Room a room with two beds / maybe occupied by one or more people

Double- a room with two double beds / may be occupied by one or more
double Room people

Studio Room a room with a studio bed - a couch that can be converted into
a bed. may also have an additional bed

Bunk Room has beds in bunk style allowing for more beds to be placed in
the room without taking up too much space
Hotel rooms by design and layout

Standard Room standard entry-level room

Deluxe Room and the next step up in room categories, usually

outfitted with slightly better amenities and larger
Superior Room
footprint

Executive room more oriented towards business (executive)

guests. usually with a deck or space for guests
to get some work done
Suite rooms
Junior Suite or a single room with a bed and sitting area. sometimes
the sleeping area is in a bedroom separate from the
Mini-Suite
parlour or living room

Master Suite a parlour or living room connected to one or more

bedroom

Executive Suite similar to the executive room but larger and with
better amenities

Presidential Suite usually the largest and most luxurious room of

the hotel property

Penthouse suite a suite located on the top floor of the building,

typically very similar to the presidential room in size
and amenities

Villa Suite a separate villa of usually high quality and with

numerous luxurious amenities

Aparthotel Rooms / similar to an apartment in amenities and often

Apart-style Rooms segmented towards the short and long-stay market
 Connecting Rooms rooms with individual entrance doors from the outside
and a connecting door between

Adjoining Rooms rooms with common wall, but no connecting door

Adjacent Rooms rooms close to each other, perhaps across the hall

Accessible Rooms offers easy access to people with disabilities or

those who have limited mobility. these rooms
typically have facilities such as ground floor access
or level flooring up until elevator, wheelchair ramps/
wheelchair lift, lowered wshing basins, widened
doors, etc

Hotel rooms by amenities or view

to entice visitors to book rooms with higher markup and make more revenue

Examples:
"Name of room" t pool
: "Name of room" t jacuzzi
"Name of room" t balcony or terrace
: "Name of room" t beach access
"Name of room" t club access

:
Also, hoteliers should always choose to adjust their prices if the hotel offers a
specific view

Examples:
Sea view room or suite
•
City view room or suite
•
Garden view room or suite
Patio view room or suite
: Pool view room or suite
 Hotel Terminologies / Room Status

Abbreviation Meaning Description

OCC Occupied a guest is currently occupied in the room

Stayover the guest is not expected to check out

today and will remain atleast one more
night

OCH On-Change the guest has departed, but the room has
not yet been cleaned and ready for sale

DND Do Not Disturb the guest has requested not to be

disturbed

Cleaning in progress room attendant is currently cleaning this

room

Sleep-out a guest is registered to the room, but the

bed has not been used

On-Queue guest has arrived at the hotel, but the

room assigned is not yet ready. in such
cases, the room is put on queue status in
order for the housekeeping staff to
prioritize such rooms first

Skipper the guest has left the hotel without

making arrangements to settle his or her
account

VR Vacant and Ready the room has been cleaned and inspected
and is ready for an arriving guest

OOO Out of Order rooms kept under out of order are not
sellable and these rooms are deducted
from the hotel's inventory. e.g., need for
maintenance, refurbishing, and extensive
cleaning
 OOS Out of Service rooms kept under out of service are not
deducted from the hotel inventory. This is
a temporary blocking and reasons may be
bulb fuse, TV remote not working, Kettle
not working etc. These rooms are not
assigned to the guest once these small
maintenance issues are fixed

LO Lockout the room has been locked so that the

guest cannot re-enter until he or she is
cleared by a hotel official

DNCO Did Not Check Out the guest made arrangements to settle
his or her bills (and thus not a skipper),
but has left without informing the front
desk

DO Due Out the room is expected to become vacant 

after the following guest checks out

CO Checkout the guest has settled his or her account,

returned the room keys and left the hotel

CL Late Check Out the guest has requested and is being

allowed to check out later than the
normal/standard departure time of the
hotel

EC Early Check In guest has requested for an Early Check

In and is being allowed to check-
in earlier than the normal/standard
check-in time of the hotel

VC Vacant and Clean room is Vacant and Cleaned by the

housekeeper

VD Vacant and Dirty room is Vacant and Dirty

 VD Vacant and Ready room is Vacant and Ready for Check-in

OC Occupied and Clean room is Occupied and Cleaned by the

housekeeping

OD Occupied and Dirty room is Occupied and yet to be cleaned

by the housekeeping

V/C or O/V Status Unclear (either the room is Vacant and Clean or
Occupied or Vacant) need to be verified by
the Housekeeping staff

VCI Vacant, Cleaned and room is Vacant, Cleaned and Inspected

Inspected by the Housekeeping Supervisor

H/L Heavy Luggage guest has heavy or more luggage than

usual

L/L Light Luggage guest has light or very less luggage

N/L No Luggage guest has no luggage also known

as Scanty Baggage

DL Double Lock guest has put a double lock in the room

CL Chain Lock guest has placed a chain lock in the room

HU House Use room is used by the hotel staff or

someone staying from the management
team

NCI Newly Checked In room was checked in within the last one to
two hours

NS No Show a guest who made a room reservation but

did not register or check-in
SR Service Refused guest refused to clean the room

V Vacant room is vacant

MUR Make Up Room room needs to be cleaned while the

room is still booked

LCO Late Check Out guest has requested and been given an
extension of regular check-out time

OTHER Hotel Terminologies

Meaning Description

Rack Rate the published tariff for each room type/category in

a hotel

Room Rate the price a hotel charges for overnight accommodations

Skipper a guest who leaves with no intention of paying for the

room

Scanty Baggage a guest who checks in to the hotel with very less or no
luggage

Walk-in a guest who arrives at a hotel without a reservation

Walking turning away a guest who has a reservation because

of a lack of room availability

Due Outs guests expected to check out on a given day who have
not yet
 Upselling a sales technique whereby a guest is offered a more
expensive room than what he or she reserved or
originally requested, and then persuaded to rent the
room based on the room's features, benefits, and his
or her needs

Block an agreed-upon number of rooms set aside for

members of a group planning to stay in a hotel

Book to sell or reserve rooms ahead of time

Confirmation Number a code that provides a unique reference to a reservation

record and assures the guest that the reservation
record exists

Confirmed Booking when reservation is guaranteed with credit card, deposit,

company / TA voucher etc

Tentative Booking when reservation is waiting booker's confirmation

Waitlisted Booking reservation kept on hold due to hotel over

Overbooking accepting more reservations than there are available

rooms

Cut-off Date the date agreed upon between a group and a hotel
after which all unreserved rooms in the group's block
will be released back to the general availability

Cancelation Date indicates the date when the reservation was

manually canceled

Long Stay a guest who stays more than certain number of days,
eg: more than 7 days etc
TA Travel Agent who receives commission for the bookings

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