1.

Visit https://www.foodpanda.com.bd/  and answer the following questions: a) Which

Business Model the website/business Follows ? Why do you think so? [1+3] b) How
revenue/ income is being generated by the mentioned site/app? [2]
Ans:
The website's business models are new products, services, and business models. A business
model defines how a company generates money by producing, delivering, and selling a product
or service. Virtual storefront is a website that allows users to browse, order, and pay for things
online, and Foodpanda follows the same business strategy.
Foodpanda's app allows users to look for restaurants that deliver to their addresses. After
selecting a restaurant, users can choose their meals, which are then put to the shopping cart.
People can check out their basket and pay using online payment methods or cash-on-delivery
once the meals are finalized. The restaurant will be notified after the order has been verified.
The "Merchant App" is available to all Foodpanda-affiliated restaurants. The restaurant
confirms the order and begins preparing the food for the customer. Once the restaurant
accepts the order, Foodpanda's "takeaway partner app" will send a "takeaway signal" to all
takeaway partners. The customer's meal is delivered by the partner who accepts the request or
delivery signal. Then, the delivery person arrives at the restaurant to pick up the prepared food
and deliver it to the customer. On the Foodpanda app/website, customers can track the entire
process from food production to delivery.
The app/ website generates revenue/income for Foodpanda in the following ways:
1. To add a restaurant to your website or app, Foodpanda charges a registration fee.
Customers seeking for a local restaurant will be able to see this restaurant after it has
been added to Foodpanda. It costs between $100 and $150 to register. This is a one-
time price.
2. For each food order placed through Foodpanda's platform, restaurants are charged a
commission. Commissions are typically between 15% and 25%, inclusive of all taxes and
fees. The commission is calculated depending on the restaurant's location, its
dependence on Foodpanda, and the quantity and type of orders placed.
3. A delivery charge is required for every order placed via the Foodpanda app. Customers
must also pay additional taxes in addition to this charge.
2. Assume that IUB students will get back to physical classes after this midterm week. But,
few students (even faculty members) might not show up in classes everyday due to
vaccination, health issues and covid infection related reasons. What kind of Cloud
Computing features might help to coordinate classroom & online hybrid classes in a better
way due to the above situation? Think beyond Google classroom/Meet and provide
example (6 marks)
Ans:
Smartphones, tablets, laptops, and desktop computers are becoming more common in the
classroom, and owing to cloud computing, they're all connected to a variety of instructional
materials. Cloud computing for education is versatile and cost-effective, and it has been a
blessing to both professors and students, allowing them to assign and finish classwork via the
internet. Students, professors, and administrators all benefit from cloud computing in
education. Students may access assignments from anywhere they have an internet connection,
teachers can rapidly upload learning materials, and administrators can effortlessly interact with
one another and save money on data storage with cloud computing. Due to the given issue,
Cloud Computing characteristics that might be able to help better coordinate classroom and
online hybrid classes are given below:
1. Google G suite productivity app:
Gmail, Hangouts, Calendar, Google Drive, and Google Docs are all part of the G Suite
productivity suite. The G Suite apps are completely cloud-based. G Suite for Education is
a customized classroom version that provides extra functionality for apps including
Google Docs, Sheets, Drive, Gmail, and others. Students can utilize natural language to
input calculations in Sheets or get layout suggestions in Slides using the Explore option,
for example.
2. Office 365 education:
Microsoft Office 365 is a cloud-based subscription version of Microsoft Office that
contains programs such as Word, PowerPoint, and Excel. Users create an Office 365
account and save all of the Office documents to the cloud for easy access instead of
downloading software to your hard drive. Office 365 Education includes all of the apps
from the normal subscription, as well as extra teaching capabilities. Another benefit is
that Office 365 Education is completely free for students and teachers.
3. Cloud computing's easy-to-maintain characteristic is also beneficial. The servers are
simple to operate, and downtime is minimal, if not non-existent in some circumstances.
Every time a new version of Cloud Computing is released, it improves progressively. The
updates are more compatible with devices and work faster than previous versions, as
well as having issues resolved.
4. One of the most appealing aspects of cloud computing is its security. It takes a snapshot
of the data stored so that it doesn't get lost if one of the servers is broken. The data is
saved on storage devices that cannot be hacked or accessed by unauthorized
 individuals. The storage service is efficient and trustworthy. In the given case, it is
beneficial for students and teachers because there will be no fear of data or study
materials being damaged or erased.
5. Connectivity: Instead of being constrained to the bounds of a profession intranet, the
learning materials are accessible via the internet, wherever and whenever the learners
require them.
6. Improved collaboration: Teachers can use APIs to integrate multiple social media,
messengers, and other communication tools with their cloud-based E-learning platforms
to boost student participation and collaboration.
7. Scalability and accessibility:  Docker container technology support cloud computing, and
each software or feature that is required may be executed in a container and scaled
independently. This implies that cloud-based E-learning platform will scale up to meet
demand automatically, rather than freezing or lagging under a heavy burden.
8. IUB students' primary problem is that they don't get their courses, and class capacity
overflows, so it can solve it by adding more seats as more students can enroll at once
using cloud computing.
9. Another problem that is faced is students may not understand or remember a certain
topic taught in classroom. Due to cloud computing the study materials and lecture
videos are stored and students can play the videos as many times as they want and get a
hold of the topic.

3. Assume that Aarong sells both online and offline. If Aarong considers selling only online,
what kind of benefits Aarong will obtain in terms of Reach & Richness? [6]
Ans:
Aarong is a Bangladeshi department store brand that specializes on ethnic apparel and
handicrafts from Bangladesh. BRAC, a non-profit development organization, owns it and
employs thousands of rural craftsmen around the country. It presently has twenty-one outlets
spread over Bangladesh. In the online shopping format, the relationship between reach and
richness is positive, whereas in the traditional format, the relationship between reach and
richness is opposite. The term "global reach" refers to technology that extends beyond national
borders and around the globe. And the knowledge about the thing that the seller sells is called
richness. It is crucial to expand both global reach and richness.
If Aarong solely sells online, the following are the types of benefits Aarong will receive in terms
of Reach & Richness:
 1. With the use of E-commerce, Aarong can reach out to people all over the world. Anyone
interested can visit Aarong's website and purchase the items that they desire.
2. If Aarong just sells online, they will be able to provide more variety. They can share
the video, audio, and text to provide further information about the product.
3. They can also go camping to increase their business.
4. While it is difficult to achieve both reach and richness at the same time being offline
store, Aarong can accomplish it online. By providing accurate information about the
product, they may also promote their Facebook page or engage in sponsorship to allow
customers to learn more about the product.
5. They can include some customer reviews to offer more richness, which is not quite
possible offline.
People prefer to shop online rather than offline in the current covid situation. So Aarong can
take care of that by selling online.

4. a) According to the case study on "Smart Grids" what was mentioned regarding "smart
displays"? [3]
b) According to the case study on eBay, identify one major problem which the CEO faced.
[3]
Ans:
a) Smart grid information would show utilities when to raise prices when demand is high
and when to cut prices when demand is low. Smart grids might also assist users in
setting high-use electrical appliances such as heating and air conditioning systems to cut
consumption during peak usage periods. Home thermostats and appliances might
regulate themselves based on the cost of energy, and they could even get that energy
from unconventional sources like a neighbor's rooftop solar panel. Instead of power
coming from a few large power plants, the smart grid would allow for a distributed
energy system to be implemented. Electricity will flow into the grid from homes and
companies, and they will use power from both local and distant sources. People are
more inclined to reduce their usage to save money if smart displays reveal how much
energy they are consuming at any given time and the price of that energy.
b) eBay Inc., based in San Jose, California, is an American global e-commerce organization
that enables consumer-to-consumer and business-to-consumer sales through its
website. The company was the first and, by far, the most successful Internet auction
company, growing into a massive electronic marketplace with 25 million vendors from
around the world. Now I'll explain one of the problems that the CEO was dealing with.
Donahoe, eBay's CEO, is attempting to shift the company away from auctions more
toward fixed-price listings. This move drew the attention of investors, but it enraged
many of the smaller sellers of unique items who have come to represent the company's
success. Some long-term sellers choose to relocate their operations somewhere else.