04/05/2022, 01:36 Šta je CMMS?

Definicija, kako funkcionira i koristi | IBM

Šta je CMMS?

Skraćeno za kompjuterizovani sistem upravljanja održavanjem, CMMS je

softver koji pomaže u upravljanju imovinom, planiranju održavanja i praćenju
radnih naloga.

Pročitajte kako povećati operativnu otpornost

Šta je kompjuterizovani sistem upravljanja održavanjem (CMMS)?

Kako funkcioniše CMMS?

Istorija CMMS-a

EAM vs. CMMS: Koja je razlika?

Koje su prednosti CMMS-a?

Guranje na SaaS

Studije slučaja

Pogled na Maximo

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Šta je kompjuterizovani sistem

upravljanja održavanjem (CMMS)?
Hajde da razgovaramo

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Kompjuterizirani sistem upravljanja održavanjem ili CMMS je softver koji centralizira

informacije o održavanju i olakšava procese operacija održavanja. Pomaže u optimizaciji
korištenja i dostupnosti fizičke opreme kao što su vozila, mašine, komunikacije, infrastruktura
postrojenja i druga sredstva. Takođe se naziva CMMIS ili kompjuterizovani informacioni sistem
za upravljanje održavanjem , CMMS sistemi se nalaze u proizvodnji, proizvodnji nafte i gasa,
proizvodnji električne energije, građevinarstvu, transportu i drugim industrijama gde je fizička
infrastruktura kritična.

Srž CMMS-a je njegova baza podataka . Ima model podataka koji organizira informacije o
imovini koju je organizacija za održavanje zadužena za održavanje, kao i o opremi, materijalima i
drugim resursima za to.

Kako funkcioniše CMMS?

Informacije u CMMS bazi podataka podržavaju različite funkcije sistema, koje omogućavaju
sljedeće mogućnosti:

Upravljanje resursima i radnom snagom : Pratite dostupne zaposlenike i certifikate opreme.

Dodijelite određene zadatke i okupite ekipe. Organizirajte smjene i upravljajte platama.

Registar imovine : Čuvajte, pristupajte i dijelite informacije o imovini kao što su:

– Proizvođač, model, serijski broj i klasa i tip opreme

– Povezani troškovi i kodovi
– Lokacija i pozicija
– Statistika performansi i zastoja
– Povezana dokumentacija, video i slike kao što su priručnici za popravku, sigurnosne procedure i
garancije
– Dostupnost mjerača, senzora i instrumenata Interneta stvari (IoT).

Upravljanje radnim nalozima: Obično se posmatra kao glavna funkcija CMMS-a, upravljanje
radnim nalozima uključuje informacije kao što su:

– Broj radnog naloga

– Opis i prioritet
– Vrsta narudžbe (popravka, zamjena, zakazana)
– Kodovi uzroka i lijeka Hajde da razgovaramo
– Dodijeljeno osoblje i korišteni materijali
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Upravljanje radnim nalozima također uključuje mogućnosti za:

– Automatizirajte generiranje radnih naloga

– Rezervni materijal i oprema
– Rasporedite i rasporedite zaposlene, ekipe i smjene
– Pregledajte status i pratite zastoje
– Zabilježite planirane i stvarne troškove
– Priložite odgovarajuću dokumentaciju, popravke i sigurnosne medije

Preventivno održavanje : Automatizirajte pokretanje radnog naloga na osnovu vremena,

upotrebe ili pokrenutih događaja. Koristite preventivno održavanje za organizaciju i povezivanje
sredstava u više narudžbi. Redoslijed i raspored preventivnih radnih naloga.

Upravljanje materijalima i zalihama : Inventar, distribucija i povrat opreme i materijala za

operacije održavanja i popravke (MRO) u skladišnim područjima, distributivnim centrima i
objektima. Upravljajte dobavljačima, pratite troškove zaliha i automatizirajte opskrbu.

Izvještavanje, analiza i revizija : generirajte izvještaje po kategorijama održavanja kao što su

dostupnost sredstava, upotreba materijala, troškovi rada i materijala, procjene dobavljača i još
mnogo toga. Analizirajte informacije da biste razumjeli dostupnost sredstava, trendove
performansi, optimizaciju zaliha MRO i druge informacije za podršku poslovnih odluka i
prikupljanje i organiziranje informacija za revizije. ¹

Pogledajte IBM Maximo Application Suite

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Istorija CMMS-a
Prije CMMS-a, dobijanje centralizirane, dinamičke vidljivosti i automatiziranog upravljanja bilo je
nepraktično jer su informacije o održavanju bile zakopane u papirnim datotekama, a kasnije
razbacane po tabelama.

The earliest versions of CMMS appeared in the 1960s and were typically used by large
enterprises. Technicians used punch cards and IBM mainframes to inform computerized
records and track maintenance tasks. In the 1970s, punch cards gave way to checklists fed into
CMMS systems by technicians at the end of their shifts.

CMMS gained greater prevalence with smaller and mid-sized businesses

Hajdeinda
the 1980s and 90s
razgovaramo
as computers became smaller, more affordable, more distributed — and more connected. In the
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1990s, CMMS began to share information across local area networks or LANs.

The 2000s saw the emergence of intranets and web-based connectivity that expanded CMMS
capabilities to a range of mobile devices, field applications and operational sites.

The latest generation of CMMS is cloud-based and highly mobile. It offers greater functionality
with faster implementation, easier maintenance and greater data security.²

EAM vs. CMMS: What’s the

difference?
The term CMMS is often confused or used interchangeably with EAM or enterprise asset
management. The two share very similar functions and objectives but are essentially different.
To discern key differences between CMMS and EAM, it’s helpful to take a brief look at the history
of CMMS and the relationship between CMMS, EAM and APM.

As CMMS evolved, it established a foundation for EAM. Essentially, EAM contains the
functionality of CMMS,³ and their functions can overlap. What EAM brings to CMMS — thanks in
part to greater connectivity and information sharing — is the ability to span sites, foster
collaboration across departments and provide deeper integration with other systems like
enterprise resource planning (ERP).⁴

These capabilities give EAM solutions a broader business context that considers the overall
asset lifecycle and its impact on financial analysis, procurement, process management, risk and
compliance, asset disposal and more. CMMS solutions tend to focus on fixed asset availability
and uptime by automating work orders and workflows, scheduling labor, managing materials —
and providing reports and audits about those tasks.

PDF Read: Understanding the impact and value of EAM (798 KB)

Why is uptime so important?

CMMS — and EAM — are essential because they make it easier and more efficient for
maintenance managers and departments to meet their primary objective: reliable uptime.

The longer assets and physical equipment are kept up and running, the greater the value they
Hajde da razgovaramo
deliver. In her post, "The complete guide to the benefits of CMMS," IBM blogger Sarah Dudley

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points out, “The longer we can keep a piece of equipment running without major repair, the
more money we save in the long run.”

Delivering uptime reliably means that businesses can accept and fulfill orders, meet customer
demands, shape customer experiences and confidently make a range of asset-dependent
decisions. IBM reports that a survey of asset managers found that 75% cite system reliability as
the main reason to invest in EAM.

What are the benefits of a CMMS?

The benefits of CMMS include:

Asset visibility: Centralized information in the CMMS database enables maintenance managers

and teams to almost instantly call up when an asset was purchased, when maintenance was
performed, frequency of breakdowns, parts used, efficiency ratings and more.

Workflow visibility: Dashboards and visualizations can be tuned to technician and other roles to
assess status and progress virtually in real time. Maintenance teams can rapidly discover where
an asset is, what it needs, who should work on it and when.

Automation: Automating manual tasks such as ordering parts, replenishing MRO inventory,

scheduling shifts, compiling information for audits and other administrative duties helps save
time, reduce errors, improve productivity and focus teams on maintenance — not administrative
— tasks.

Streamlined processes: Work orders can be viewed and tracked by all parties involved. Details
can be shared across mobile devices to coordinate work in the field with operational centers.
Material and resource distribution and utilization can be prioritized and optimized.

Managing field workforces: Managing internal and external field workforces can be complex
and costly. CMMS and EAM capabilities can unify and cost-effectively deploy internal teams and
external partnerships. The latest EAM solutions offer advances in connectivity, mobility,
augmented reality and blockchain to transform operations in the field.

Preventive maintenance: CMMS data enables maintenance operations Hajde da razgovaramo

to move from a reactive
to a proactive approach, so an advanced asset maintenance strategy can be developed. Data
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derived from daily activities as well as sensors, meters and other IoT instrumentation can
deliver insights into processes and assets, inform preventive measures and trigger alerts before
assets fail or underperform.

Consistency and knowledge transfer: Documentation, repair manuals and media capturing

maintenance procedures can be stored in CMMS and associated with corresponding assets.
Capturing and maintaining this knowledge creates consistent procedures and workmanship. It
also preserves that knowledge to be transferred to new technicians, rather than walking out the
door with departing personnel.

Compliance management: Compliance audits can be disruptive to maintenance operations and

asset-intensive businesses as a whole. CMMS data makes an audit exponentially easier by
generating responses and reports tailored to an audit’s demands.

Health, safety and environment: In line with compliance management, CMMS and EAM offer
central reporting for safety, health and environmental concerns. The objectives are to reduce
risk and maintain a safe operating environment. CMMS and EAM can provide investigations to
analyze recurring incidents or defects, incident and corrective action traceability, and process
change management.

See how mobile EAM helps field service

management
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Considerations when selecting CMMS software

Selecting and implementing an effective CMMS requires consideration of functional and

technological factors. Providers and adopters may use the terms CMMS and EAM
interchangeably in this context, which is acceptable because of the overlap in their capabilities.

One of the central functional considerations, according to IT analyst IDC, is handling increasing

amounts of data: “As the number of data sources available to the asset manager continues to
grow (sensors, spatial data, visual data, etc.), managing, merging and analyzing these pools of
data at speed will be a tremendous challenge for EAM professionals over the next five years.”

IDC also points out that aligning staffing and development resources with asset management
can be critical: “The function is often under-resourced in terms of staffing, training and
development. This under-resourcing erodes motivation and creates a counterproductive culture
among the staff.”

Hajde da razgovaramo

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Finally, IDC states that modernizing CMMS and EAM functions is important and that “some
organizations have yet to move past legacy systems and spreadsheets for critical EAM functions
like repair order management, work scheduling and replace/repair decisions.”

Infographic: IBM Maximo helps optimize

assets and operations (1.3 MB)
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The push to SaaS

CMMS and EAM solutions handle functional challenges in a number of ways, but one of the key
technological approaches is to deploy CMMS and EAM solutions hosted on the cloud as
software as a service (SaaS).

According to IBM, “When choosing asset management software, organizations are increasingly
gravitating toward software as a service (SaaS) — a cloud-based delivery model in which
software is hosted centrally by a vendor and available on demand.”

SaaS, as a technology approach, addresses some prime functional factors:

– Hosted in the cloud, SaaS CMMS offers the flexibility to expand and contract with data demands. Users
benefit by only paying for the data resources they need, rather than committing large initial
investments to ensure there is capacity to handle the growing influx of data from IoT instrumentation —
virtually eliminating hardware costs.
– SaaS can help with staffing and resource challenges because it requires far less intervention and
support from IT than on-premises deployments. CMMS engineers, CMMS administrators and technical
teams in the field can manage the system largely on their own. As a result, capital expenses related to
IT can be converted into operational expenses and resources.
– Legacy systems, modernization and using the latest technologies to keep pace with maintenance and
operational pressures are also areas where SaaS can help. Upgrades are made by service providers in
the cloud, so the latest versions and functionality are always applied. Further, SaaS also integrates new
technologies faster and with less risk. According to IBM, PDF (478 KB), it “allows organizations to test
out new approaches and offerings for their asset-intensive businesses and find new insights and
operating models for competitive advantage."

Hajde da razgovaramo

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Case studies

Sodexo
Pacific Cheniere-
Northwest Energy
National
Laboratory
Sodexo is
using
Taking technology
To ensure advantage to manage
expensive of the shale assets and
lab revolution, infrastructure
equipment Cheniere- across a
continues Energy range of
to function uses facility
properly, Maximo to types. It
Pacific transform brings
Northwest the 24,000
National management buildings
Laboratory of complex and 1.2
embraced assets at million
Maximo as their assets to
an upgraded the cloud
automated, Sabine Pass with an
integrated facility with EAM SaaS
approach to better solution
asset insights and
management, and control reduces
helping of total cost of
teams to maintenance ownership
coordinate activity. by 20%.
resources
and
maintain
10:00
assets.
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Perspectives on Maximo

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IBM Solutions
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Asset management

Manage and maintain high-level assets with IBM Maximo Application Suite, using AI and
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downtime and costs.

Explore asset management capabilities

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Mobile EAM

Empower the connected technician with intelligent mobile enterprise asset management
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Explore mobile EAM

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Resources

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Asset Customer Business

management reviews operations
blog blog

See what
See what’s clients are Get asset
new and saying management
what’s about news,
coming in solving views,
CMMS and CMMS and events,
EAM. EAM insights,
challenges opinions
with IBM and more.
Maximo.
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Engage an expert
Schedule a one-on-one consultation with an expert to
explore how to apply the power of AI and IoT to asset
management, real estate and facilities management
and systems engineering.

Sources
Hajde da razgovaramo
1. The Role of CMMS (PDF, 151 KB)
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2. What is CMMS? Absolutely everything you need to know

3. The real difference between CMMS and EAM (Link resides outside ibm.com)

4. MRO Inventory Rationalization and Optimization (Link resides outside ibm.com)

Hajde da razgovaramo

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