Inglês – Ficha 3.4.

1- Tasks

Match the verbs on the left with the words on the right to form phrases.

1. recruit a. company working conditions

2. improve b. honest feedback

3. verify c. job candidates

4. interview d. new employees

5. answer e. questions about company policies

6. appraise f. references of job candidates

7. give g. training for company staff

8. resolve h. worker conflicts

9. organise i. workers’ performance

Recruit new employees 1–d 2–a

Verify references of job candidates 3–f

Interview job candidates 4–c

Answer questions about company policies 5–e

Appraise workers’ performance 6–i

Give honest feedback 7–b

Resolve worker conflicts 8–h

Organise training for company staff 9–g

Can you think of any other tasks that a human resources specialist may do?
(por responder)

2- Listening

Now listen* to Susan Clarke describe her work as a human resources manager for an IT
distribution company called Xcel Systems. Answer the questions below

1. Which of the tasks in Exercise 1 does she mention?

Of the tasks in Exercise 1 she mentions the followings:

 Recruit new employees;

  Organise training for company staff;
 Improve company working conditions

2. What does she enjoy about her work?

She finds her job very interesting, maybe because she like to work with people and it is very
satisfactory and it’s very satisfactory see the employees improving ande developing skills

3. What does she dislike about her work?

3- Useful expressions for talking about your job

Listen to the recording again and complete the sentences:

1. My responsibilities include recruiting new employees and organising training for company
staff.

2. It’s also my job to improve the company’s working conditions.

3. I find my work very interesting mainly because I enjoy working with people.

4. What I don’t like so much is when I have to deal with a difficult employee

3- Useful expressions for talking about your job

Listen to the recording again and complete the sentences:

1. My _responsabilities______________ include recruiting new employees and organising

training for company staff

2. It’s also my ___job____________ to improve the company’s working conditions.

3. I __find_____________ my work very interesting mainly because I enjoy working with

people.

4. __What _____________ I don’t like so much is when I have to deal with a difficult employee.

Now complete the phrases below:

charge most part quite responsible

I’m responsible for ...

I’m in charge of ...

What I like _ most about my work is ...

One task I don’t quite like is to deal with difficult employees

The part I don’t really like is ...

Rewrite sentences 1-4 above using these phrases.

1. My responsibilities’ include recruiting new employees and organising training for

company staff

I’m responsible for recruiting new employees and organising training for company staff

2. It’s also my job to improve the company’s working conditions.

I’m in charge of improving the company’s working conditions.

3. What I like most about my work is when employees improve and develop their own
skills.

4. One task I don’t quite like is working with people.